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Service Charge Components 2   Spilt by Bandwidth COUNTRY COSTS Links & Equipment REGIONAL COSTS Regional Links Regional Manpower Common Resources Regional Equipment 3   By User Number ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Links & Equipment Links & Equipment Links & Equipment USAGE COSTS Conference Conference Conference Conference Hong Kong China Taiwan S’pore M’sia Thailand Philippines Korea Japan Vietnam Cambodia Data User-based Voice Internet L2W Notes RAS Fixed Service 1   Spilt by Services
How to order APAC ITS Service?  For  User-basis  Services, go through 2 ordering systems ( Lotus Notes, AC 28012801, RAS, VPN, AC 27012701 )   For  Network Managed  Services , proceed to Opportunity Review process ( Data, Voice, Internet/Intranet, Lan to WAN ) COM System SOS System For  Projected Based  Services , proceed to Opportunity Review process ( Once-off convention event, server hostings serivce  )
What are the Ordering Process for User-basis Service?  Access to corresponding system to apply the service COM is used for Global service subscription – Notes, AC2801 SOS (Service Ordering System) is used in APAC – RAS, VPN AC2701 COM System SOS System
Cost Allocation Model - Current 2   Spilt by Bandwidth COUNTRY COSTS Links & Equipment 3   By User Number ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Links & Equipment Links & Equipment Links & Equipment USAGE COSTS Conference Conference Conference Conference Hong Kong China Taiwan S’pore M’sia Thailand Philippines Korea Japan Vietnam Cambodia REGIONAL COSTS Regional Links Regional Manpower Common Resources Regional Equipment Data User-based Voice Internet L2W Notes RAS Fixed Service 1   Spilt by Services
Cost Allocation Model – 2006 (Proposed) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Hong Kong China Taiwan S’pore M’sia Thailand Philippines Korea Japan Vietnam Cambodia REGIONAL COSTS Regional Links Regional Manpower Common Resources Regional Equipment 1   Spilt by Services COUNTRY COSTS Links & Equipment Links & Equipment Links & Equipment Links & Equipment USAGE COSTS Conference Conference Conference Conference
Comparison for Cost Allocation Model  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],CONS ,[object Object],[object Object],[object Object],[object Object],PROS 2006 2005
Current APAC Network including China & ASB HK FMC SH FMC ASB SH JQ FR 4M 4M ASB SH HeTian 4M ASB SH YDong 512K ASB SH QuYang 2M ASB SH QinPU 2M ASB ChenDu 2M ASB SH HangZhou 2M ASB SH GuangZhou 2M ASB SH NanJing 512/256K ASB Branch Sites Total 19 512/256K . . . 2M 4M 2M SBABS 256K RFS 256K ASTEC Suzhou 64K ShenZhou 128K ASTEC GuZhou 2M BeiJing 512K ChenDU 5M 2M 5M 2M 2M 256K 256K 2M 2M PH TH MY VN BN 2M 384/192K 2M 2M 2M SG TW AU SYD KR JP NZ 512/256 ID 512/256 1.5M HK CitiCorp 512/256K ATM Permanent Lease Line FrameRalay: Link/Cir VPN USA 1.5M
ITS Services Evolution 2005 1996 Fixed Services  Mobile Services eManagement  Services 2000 User-Centric  Services Voice, Data, Messaging, Internet, Intranet, Security, Lan2Wan Value Creation VIA, RAS,  RAS@VPN, Portal, Wireless Lan PC to PC Video Conferencing, Unified Messaging, E-Learning, WiFi Access Data collaboration, Web Casting, Video/Audio/Net Conferencing Showcase  Alcatel Products
ITS Action Plan to meet business requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ITS Action Plan to meet business requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ITS Action Plan to meet business requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ITS Action Plan to meet business requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ITS Action Plan to meet business requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ITS Action Plan to meet business requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ITS Action Plan to meet business requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ITS Action Plan to meet business requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
APAC ITS – Business Groups (FSD) Video over IP + MMIC (1) APAC office APAC office ,[object Object],[object Object],[object Object],[object Object],[object Object],ALCANET  La Boetie (EXCOM) Shanghai (EXCOM) 512K 512K Stage 2: Completed 2003Q1 VC over Alcatel IP Network France – Shanghai via dedicated bandwidth Carrier Bridging ISDN La Boetie (EXCOM) Plano (EXCOM) Shanghai (EXCOM) EMAI  Office APAC Office ,[object Object],[object Object],[object Object],[object Object],[object Object],Stage 1: Past VC over ISDN Multi-point VC via 3 rd  party bridge ALCANET  Stage 3: Completed 2003Q4 Deploy Point-to-point Video On-Net between Singapore, Taiwan, Hong Kong, Malaysia, Philippine, Australia, Thailand, Beijing, ASB and Shanghai Regional Offices La Boetie (EXCOM) Shanghai (EXCOM) 512K 512K APAC office APAC office Stage 4: To be completed/studied 2004Q3 Evolve Video On-Net to cover other APAC countries La Boetie (EXCOM) Shanghai (EXCOM) 512K 512K APAC office Japan, S. Korea, Indonesia, Brunei, New Zealand ALCANET
APAC ITS – Business Groups (FSD) Video over IP + MMIC (2) ,[object Object],[object Object],[object Object],[object Object],[object Object],Stage 5 Phase 1:  Multi-point   Video On-Net (External bridging Service provider with ISDN as backup) La Boetie (EXCOM) Shanghai (EXCOM) 512K 512K APAC offices ALCATEL APAC Internal Bridge
APAC ITS – Business Groups (FSD) Video over IP + MMIC (3) ,[object Object],[object Object],[object Object],[object Object],Stage 5 Phase 2:  Multi-point   Video On-Net (Integrate Alcatel FSD MMIC platform) La Boetie (EXCOM) Shanghai (EXCOM) 512K 512K APAC offices ALCATEL FSD MMIC & VC Bridge
APAC ITS – PCG/ESD (SBABS) Alcatel Wireless Product Alcatel Wireless Access Point (802.11g ,54M) Alcatel Wireless Switch Authentication Server (Radius Server) Alcatel Alcatel Wireless Access Point (802.11g ,54M) Alcatel Wireless Access Point (802.11g ,54M) Servers ID? ID OK! FireWall DMZ Shanghai Times Square 33/F & MMR Room Shanghai Times Square 32/F Shanghai Times Square other floors
4. Key Challenges and Goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4. Key Challenges and Goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4. Key Challenges and Goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Challenges and Goals Key Challenges Strategic partnering: Pressure for reciprocal business High value IS solutions needed to  Increase competitivness Align ITS with APAC business drivers & plan Improve infrastructure & quality to meet business needs Improve ITS reciprocal business strategy Provide enhanced IS solutions to the business Improve ITS / Business Synergy Transform ITS Organization Strengthen ITS service quality & infrastructure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Little synergy with BD’s & deploy solutions & services

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Example

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  • 2. How to order APAC ITS Service? For User-basis Services, go through 2 ordering systems ( Lotus Notes, AC 28012801, RAS, VPN, AC 27012701 ) For Network Managed Services , proceed to Opportunity Review process ( Data, Voice, Internet/Intranet, Lan to WAN ) COM System SOS System For Projected Based Services , proceed to Opportunity Review process ( Once-off convention event, server hostings serivce )
  • 3. What are the Ordering Process for User-basis Service? Access to corresponding system to apply the service COM is used for Global service subscription – Notes, AC2801 SOS (Service Ordering System) is used in APAC – RAS, VPN AC2701 COM System SOS System
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  • 7. Current APAC Network including China & ASB HK FMC SH FMC ASB SH JQ FR 4M 4M ASB SH HeTian 4M ASB SH YDong 512K ASB SH QuYang 2M ASB SH QinPU 2M ASB ChenDu 2M ASB SH HangZhou 2M ASB SH GuangZhou 2M ASB SH NanJing 512/256K ASB Branch Sites Total 19 512/256K . . . 2M 4M 2M SBABS 256K RFS 256K ASTEC Suzhou 64K ShenZhou 128K ASTEC GuZhou 2M BeiJing 512K ChenDU 5M 2M 5M 2M 2M 256K 256K 2M 2M PH TH MY VN BN 2M 384/192K 2M 2M 2M SG TW AU SYD KR JP NZ 512/256 ID 512/256 1.5M HK CitiCorp 512/256K ATM Permanent Lease Line FrameRalay: Link/Cir VPN USA 1.5M
  • 8. ITS Services Evolution 2005 1996 Fixed Services Mobile Services eManagement Services 2000 User-Centric Services Voice, Data, Messaging, Internet, Intranet, Security, Lan2Wan Value Creation VIA, RAS, RAS@VPN, Portal, Wireless Lan PC to PC Video Conferencing, Unified Messaging, E-Learning, WiFi Access Data collaboration, Web Casting, Video/Audio/Net Conferencing Showcase Alcatel Products
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  • 20. APAC ITS – PCG/ESD (SBABS) Alcatel Wireless Product Alcatel Wireless Access Point (802.11g ,54M) Alcatel Wireless Switch Authentication Server (Radius Server) Alcatel Alcatel Wireless Access Point (802.11g ,54M) Alcatel Wireless Access Point (802.11g ,54M) Servers ID? ID OK! FireWall DMZ Shanghai Times Square 33/F & MMR Room Shanghai Times Square 32/F Shanghai Times Square other floors
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