Evidence Based Leadership

Objectives Why we ought to be optimistic in the face of all this adversity. Who the most influential leadership role models are. The one attribute that is the foundation of all leadership. What you must do to fully commit yourself to an organization. © James M. Kouzes & Barry Z. Posner. All Rights reserved.

Objectives Identify the one leadership practice that is the best predictor of leadership effectiveness. Name the one quality that most differentiates leaders from individual contributors. The one ingredient that is absolutely essential to creating high-performing teams in times of adversity and challenge. Recite the secret to success in life — seriously. © James M. Kouzes & Barry Z. Posner. All Rights reserved.

Historical Leaders Abraham Lincoln Martin Luther King Mother Teresa Winston Churchill Susan B. Anthony Nelson Mandela Mohandas Gandhi © James M. Kouzes & Barry Z. Posner. All Rights reserved. Civil War Civil rights Poorest of the poor World War II Women’s suffrage Freedom movement Independence LEADERS CONTEXT

Personal Bests Arlene Blum Carolyn Bourne Jacqueline Maartense Alan Keith Dick Nettell Andrew Coven Egon Zehnder © James M. Kouzes & Barry Z. Posner. All Rights reserved. First all-female ascent First study of its kind Restore profitability Two years or close Turnaround Develop new product Start-up of company LEADERS CONTEXT

“ I’ve got to shake this off …I knew that I needed to put a bounce back in my step and get focused on the future.” Dick Nettell Bank of America © James M. Kouzes & Barry Z. Posner. All Rights reserved.

ROLE MODELS Business leader Community leader Entertainer Family members Political leader Professional athlete Teacher or coach None/Other/Not sure © James M. Kouzes & Barry Z. Posner. All Rights reserved.

Create Poll Here Business leader Community leader Entertainer Family members Political leader Professional athletes Teacher or coach © James M. Kouzes & Barry Z. Posner. All Rights reserved. From which one of the following seven types of people would you choose as your most important role model for leadership?”

Leader Role Models Family members …………… 40% Teacher or coach …………… 26% Community leader …………. 11% Business leader ……………... 7% Political leader ……………... .. 4% Professional athlete …….…... 3% Entertainer ……………………. 2% None/Other/Not sure ………… 7% © James M. Kouzes & Barry Z. Posner. All Rights reserved. 18-30 years old, source: Public Allies Survey

Leader Role Models Family members …………….. 58% Teacher or coach……………. 17% Business leader…………………11% Community leader…………….. 5% Political leader…………………. 5% None/Other/Not sure………….. 4% Entertainer…………………….. 0% Professional athlete…………… 0% © James M. Kouzes & Barry Z. Posner. All Rights reserved. Data on working professionals, source: Kouzes & Posner

Immediate managers have more influence on… People’s desire to stay or leave, The trajectory of careers, Ethical behavior, The ability to effectively perform a job, and The motivation to share values and vision. © James M. Kouzes & Barry Z. Posner. All Rights reserved. … than CEOs … or anyone else.

© James M. Kouzes & Barry Z. Posner. All Rights reserved. ___ Ambitious ___ Broad-minded ___ Caring ___ Competent ___ Cooperative ___ Courageous ___ Dependable ___ Determined ___ Fair-minded ___ Forward-looking ___ Honest ___ Imaginative ___ Independent ___ Inspiring ___ Intelligent ___ Loyal ___ Mature ___ Self-controlled ___ Straightforward ___ Supportive

Poll Here Of the following leader qualities, which one do you consider most important? © James M. Kouzes & Barry Z. Posner. All Rights reserved. Competent Fair-minded Forward-looking Honest Inspiring Intelligent Straightforward

“ I realized that there was no magic that was going to happen. It was now up to me to decide, ‘What’s my framework for living?’ Elaine Fortier, New Focus © James M. Kouzes & Barry Z. Posner. All Rights reserved.

“ Leadership is personal …Do the people you lead know who you are , what you care about , and why they ought to be following you?” Ron Sugar, CEO and President, Northrop Grumman Corp. © James M. Kouzes & Barry Z. Posner. All Rights reserved.

“ As long as you believe that what you’re doing is meaningful, you can cut through the fear and exhaustion and take the next step.” Arlene Blum, Chemist, Mountain Climber & Educator © James M. Kouzes & Barry Z. Posner. All Rights reserved.

“ I can’t change someone else’s behavior. . . so I made sure that I was a role model for the values and behaviors we were expecting.” Frank Ruck, Chicago Title & Trust © James M. Kouzes & Barry Z. Posner. All Rights reserved.

“ Leadership opportunities are presented to everyone. What makes the difference between being a leader or not is how you respond in the moment .” Michele Goins, CIO, Juniper Networks © James M. Kouzes & Barry Z. Posner. All Rights reserved.

“ Hotels where employees strongly believed their managers followed through on promises and demonstrated the values they preached were substantially more profitable than those whose managers scored average or lower.” Tony Simons, Cornell University The Integrity Dividend, 2008 © James M. Kouzes & Barry Z. Posner. All Rights reserved.

“ Vision trumps everything. Organizations are most effective when a well-articulated and ambitious vision of the future exists.” Nancy Zimpher, president University of Cincinnati © James M. Kouzes & Barry Z. Posner. All Rights reserved.

Strongest Predictors of Trust in the Leader Common values among team members and the leader. Communicating a collective, values-driven vision . Consulting team members when making important decisions . © James M. Kouzes & Barry Z. Posner. All Rights reserved. Source: N. Gillespie & L. Mann, “Transformational Leadership and Shared Values: The Building Blocks of Trust,” Journal of Managerial Psychology , 2004.

“ . . . I contend, however, that all things being equal, we will work harder and more effectively for people we like. And we like them in direct proportion to how they make us feel.” Irwin Federman USVP © James M. Kouzes & Barry Z. Posner. All Rights reserved.

“ I may not be the most knowledgeable person... but I know how to get people to think well about themselves.” Joyce Clifford Beth Israel Hospital © James M. Kouzes & Barry Z. Posner. All Rights reserved.

© James M. Kouzes & Barry Z. Posner. All Rights reserved. For more information on The Leadership Challenge. Call toll free: 1-866-888-5159 Email: leadership@wiley.com All non-U.S. customers visit www.wiley.com

© James M. Kouzes & Barry Z. Posner. All Rights reserved. Leveraging Leadership Across Generations August 6-7, 2009 Chicago, IL The Renaissance Chicago Hotel HR.com webinar attendees use Promo Code “TLCCO” for a $99 Discount REGISTER TODAY AT www.leadershipchallenge.com/go/forum2009

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