Everpure
Rebirth as a Revolution
Issues
• Tasks
• Everpure Past
• The market
• Competition
• Everpure Present (SWOT)
• Plan (branding, promotion)
• Everpure Future
• Conclusion
Tasks
• Develop a strategy that would increase sales
to 2cr per month
– Know Everpure brand & products
– MEL
– Current Strategy (Marketing, Sales, monitoring
system, remuneration)
– People related to Everpure
– The Market
– The Industry
– SWOT
– Develop strategy
– Implementation Plan
The Past of Everpure
• By MEL
• Name: Everpure
• Water Filter and dispensers, Related accessories
• Core Benefit: Provides Safe Drinking Water
• about 7/8 years old
• Price: Medium to high Involvement (from
11,000)
• Brand’s Image in market: same as all domestic
importers, lower than foreign brands
• Outlet: 1 showroom
Methodology
• Exploratory research
• Data:
– secondary data
• Office Records
• Everpure Brochures
• Brochures of all competitors
• Internet
• Everpure Personnel Interview (qualitative)
– Primary Data
• Consumers & Customers
• Competitor visit
• Qualitative analysis
Current Strategy
• Department: Marketing (both for WFD&WTP)
• 1 Mgr, 1 Sr. Ex, 6 SR
• Strongest marketing tool: WOM
• Other tools: Showroom, Push Selling, Trade
Fare, Brochures, Website
• SR responsibility
– Push sales
– Commission on sales
– Sales Call report per day
The Market of WFD
• Everyone (Households, Offices, Factories, School-college-universities,
Hospitals etc.)
• Range: People in Dhaka (preferable BD)
• Ground: Pure/safe Drinking water in Dhaka is scarce.
• Apprx. Data on purity concern (from middle class to upper)
– 10% aware and active
– 70% aware but ignore (ones who drinks just boiled water at home & common
gallon water outside + those who are at least conscious)
– 20% Not concerned
• Primary Decision makers: Head in the family or Mgr./Asst. Mgr. in HR /
Logistics / Procurement
– Age: 30 to 40 (Generation X)
– Mostly Married
– Modest Social Life
– TV, News, Minimal Internet use, Movies
– Tight on money
• Secondary Decision Makers:
– Children (teenage to 25s)
– Employees
– Parent of students
The Industry
• Main competition: 3 or 4 stage purifiers
• Lead by foreign (Indian) brands: Mostly Kent (by importer) and Pureit
(Unilever)
• BD importers: 25 (including Everpure)
• Brand Awareness:
– Kent: through importers (no promotional activity except Bengali brochures)
– Pureit: Active Mkt and promotional campaign (most brand equity)
• Has low customer satisfaction
– Others: Insufficient customer awareness
Everpure Present
• Strengths :
– Good after sales services
– Experienced sales team
– MEL brand image
– High financial backup (*anticipatory)
– Strategic placement of showroom
– Own factory
– Own engineers & Technicians
– Some passionate team members
Everpure Present
• Weaknesses:
– No branding (except name and an old logo)
– Insignificant Brand Awareness among people
– No specific target market
– Push selling
– Manpower failure
• Outdoor SRs need to be groomed
• Too much workload on Mkt Mgr.
• High turnover (among newly joined)
– Poor packaging
– Showroom could be more attractive
– Office space insufficiently decorated
Everpure Present
• Threats:
– Low entry/exit barrier (import)
– Foreign category competitors (they can
invest, manufacture, promote more)
– Probability of unfaithful SR presence in team
– Employee turnover consistency
Everpure Present
• Opportunities:
– Customers less informed in the technology
– No way to judge product quality
– Brand conscious customers (build trustworthy brand)
– Category unaware customers (Aware)
– BD importers have very low brand equity
– No competitor have specific target market
– Possible to import more
– Possible to manufacture new
– Growing concern about safe drinking water
– Can increase price if branding strategy succeeds
Recommendations
• Establish strong Brand Image (Brand
conscious market)
• Mass Awareness campaign (increase overall
concern, position brand)
• Select niche market (primary stage)
– Targeted Marketing Activities
• Restructure performance appraisal
• Separate Sales and Marketing team
• Redecorate Everpure home
Strategy
• Objective: Establish a trustworthy brand
– Vision
– Establish Brand Elements
– Select Niche Market
– Promotional Plan
Overview
• Everpure will lead the Health Conscious Lifestyle
revolution in Dhaka
– The habit of maintaining a healthy lifestyle
• The source of high quality products for healthy lifestyle
• Towards Building Brand Elements
– Medium to high involvement product
– People trust only known brands
– No marketing activity by BD competitors
– Poor product and service by foreign
– Backup of MEL group (Technological, Infrastructural and financial)
– Scope of research and development of new products
– Scope to import
Vision
Brand Elements
• Name: Everpure
• Product Category:
– The introduciton of “Lifecare” Products
• Tagline:
“Innovations for Pure Life”
Brand Characteristics
• Sector: Health and lifestyle products
• Unique Selling Proposition: Modern
Technology
• Other propositions:
– Bangladeshi company
– Innovation
– Good sales and technical support
– lower price than foreign companies
• Packaging: Needs to have at least some Brand
Packaging
Future Scenerio
• Soon there will be a high demand of
purifiers, stronger companies will come to
this market. We would compete with:
– First mover advantage
– Large Loyal Customer Base
– More knowledge on the customers
– Patriotic sentiment
– Innovation
Everpure Niche Market
• Niche: Offices
• Geographical Area: Dhaka
• Demography: 30 to 40 years (Gen X)
• Category Concern (WFD): 40% (Apprx.)
• Target Market Portrayal: A mid level manager/officer
with 40-50+ employees
• In charge of drinking water
• Low or no knowledge on purifiers
• Usually buys gallons
• Customer insight: Get ‘somewhat safe’ source of
drinking water, without hassle, preferably low cost
Promotion Plan (Stage 1)
• Objective:
– Increasing concern for healthy lifestyle
– Introducing Everpure as a Concerned Brand
• Mass Awareness Campaign (1st
,2nd
,3rd
Week to 2nd
month)
– Target Audience: All of Dhaka City
– Slogan: “Stay Everpure”
– Brief: Increase concern about safe drinking water, Bad sides of
boiled water, Gallon water
– 1st
week: Teaser (Newspaper, video share, Facebook, Stickers
everywhere mentioning “Stay Everpure”)
Promotion Plan (Stage 1)
• 2nd
week: Full paced campaign
– Press briefing
– Sponsor a viral music video (or an music album)
– Preferably Renowned Singer
– Lyrics: Modern busy life, health negligence, contains “Stay
Everpure”
– Activity campaign in schools, colleges, universities
– Print (newspaper & brochures), Web ad, Facebook group etc
– Brief mention about Everpure and its current products & vision
• Regular Presence in the media as a Bangladeshi Brand
which is concerned about maintaining a healthy life
– Activities
– Promotional offers
– Sales discounts
– CSR
Promotion Plan (Stage 2)
• Objective: Introducing “Lifecare Products” Range
• Target Audience: Everpure Niche
• Target Marketing (3rd
week to 3rd
month)
– Creative Direct Mail to offices (preferably sent to specific name)
– Transparent Everpure Water Bottles (gift)
– Direct Mail Contents:
• The need to be concerned about a healthy lifestyle
• Water, as a core element
• About Everpure (as a Bangladeshi company – introduce MEL –
which is beginning its journey towards “Lifecare” products which are
meant for your life)
• Mention that the quality of products are strictly maintained by our
R&D, approved by BUET & etc.
• Showcase of current products (overall price)
• Discount coupon (for launching)
Implementation Requirements
• Dynamic Teams
– Sales
– Marketing
– Technicians
• New packaging
• Uniform for Everpure Team
• Showroom Renovation
• Website
• Separate Phone Number for Everpure
• Funding
Conclusion
• Small SBU for MEL
• Wide scope for development
• Easy to monitor and regulate
• Possible to implement within a week
Thank You

Everpure presentation

  • 1.
  • 2.
    Issues • Tasks • EverpurePast • The market • Competition • Everpure Present (SWOT) • Plan (branding, promotion) • Everpure Future • Conclusion
  • 3.
    Tasks • Develop astrategy that would increase sales to 2cr per month – Know Everpure brand & products – MEL – Current Strategy (Marketing, Sales, monitoring system, remuneration) – People related to Everpure – The Market – The Industry – SWOT – Develop strategy – Implementation Plan
  • 4.
    The Past ofEverpure • By MEL • Name: Everpure • Water Filter and dispensers, Related accessories • Core Benefit: Provides Safe Drinking Water • about 7/8 years old • Price: Medium to high Involvement (from 11,000) • Brand’s Image in market: same as all domestic importers, lower than foreign brands • Outlet: 1 showroom
  • 5.
    Methodology • Exploratory research •Data: – secondary data • Office Records • Everpure Brochures • Brochures of all competitors • Internet • Everpure Personnel Interview (qualitative) – Primary Data • Consumers & Customers • Competitor visit • Qualitative analysis
  • 6.
    Current Strategy • Department:Marketing (both for WFD&WTP) • 1 Mgr, 1 Sr. Ex, 6 SR • Strongest marketing tool: WOM • Other tools: Showroom, Push Selling, Trade Fare, Brochures, Website • SR responsibility – Push sales – Commission on sales – Sales Call report per day
  • 7.
    The Market ofWFD • Everyone (Households, Offices, Factories, School-college-universities, Hospitals etc.) • Range: People in Dhaka (preferable BD) • Ground: Pure/safe Drinking water in Dhaka is scarce. • Apprx. Data on purity concern (from middle class to upper) – 10% aware and active – 70% aware but ignore (ones who drinks just boiled water at home & common gallon water outside + those who are at least conscious) – 20% Not concerned • Primary Decision makers: Head in the family or Mgr./Asst. Mgr. in HR / Logistics / Procurement – Age: 30 to 40 (Generation X) – Mostly Married – Modest Social Life – TV, News, Minimal Internet use, Movies – Tight on money • Secondary Decision Makers: – Children (teenage to 25s) – Employees – Parent of students
  • 8.
    The Industry • Maincompetition: 3 or 4 stage purifiers • Lead by foreign (Indian) brands: Mostly Kent (by importer) and Pureit (Unilever) • BD importers: 25 (including Everpure) • Brand Awareness: – Kent: through importers (no promotional activity except Bengali brochures) – Pureit: Active Mkt and promotional campaign (most brand equity) • Has low customer satisfaction – Others: Insufficient customer awareness
  • 9.
    Everpure Present • Strengths: – Good after sales services – Experienced sales team – MEL brand image – High financial backup (*anticipatory) – Strategic placement of showroom – Own factory – Own engineers & Technicians – Some passionate team members
  • 10.
    Everpure Present • Weaknesses: –No branding (except name and an old logo) – Insignificant Brand Awareness among people – No specific target market – Push selling – Manpower failure • Outdoor SRs need to be groomed • Too much workload on Mkt Mgr. • High turnover (among newly joined) – Poor packaging – Showroom could be more attractive – Office space insufficiently decorated
  • 11.
    Everpure Present • Threats: –Low entry/exit barrier (import) – Foreign category competitors (they can invest, manufacture, promote more) – Probability of unfaithful SR presence in team – Employee turnover consistency
  • 12.
    Everpure Present • Opportunities: –Customers less informed in the technology – No way to judge product quality – Brand conscious customers (build trustworthy brand) – Category unaware customers (Aware) – BD importers have very low brand equity – No competitor have specific target market – Possible to import more – Possible to manufacture new – Growing concern about safe drinking water – Can increase price if branding strategy succeeds
  • 13.
    Recommendations • Establish strongBrand Image (Brand conscious market) • Mass Awareness campaign (increase overall concern, position brand) • Select niche market (primary stage) – Targeted Marketing Activities • Restructure performance appraisal • Separate Sales and Marketing team • Redecorate Everpure home
  • 14.
    Strategy • Objective: Establisha trustworthy brand – Vision – Establish Brand Elements – Select Niche Market – Promotional Plan
  • 15.
    Overview • Everpure willlead the Health Conscious Lifestyle revolution in Dhaka – The habit of maintaining a healthy lifestyle • The source of high quality products for healthy lifestyle • Towards Building Brand Elements – Medium to high involvement product – People trust only known brands – No marketing activity by BD competitors – Poor product and service by foreign – Backup of MEL group (Technological, Infrastructural and financial) – Scope of research and development of new products – Scope to import Vision
  • 16.
    Brand Elements • Name:Everpure • Product Category: – The introduciton of “Lifecare” Products • Tagline: “Innovations for Pure Life”
  • 18.
    Brand Characteristics • Sector:Health and lifestyle products • Unique Selling Proposition: Modern Technology • Other propositions: – Bangladeshi company – Innovation – Good sales and technical support – lower price than foreign companies • Packaging: Needs to have at least some Brand Packaging
  • 19.
    Future Scenerio • Soonthere will be a high demand of purifiers, stronger companies will come to this market. We would compete with: – First mover advantage – Large Loyal Customer Base – More knowledge on the customers – Patriotic sentiment – Innovation
  • 20.
    Everpure Niche Market •Niche: Offices • Geographical Area: Dhaka • Demography: 30 to 40 years (Gen X) • Category Concern (WFD): 40% (Apprx.) • Target Market Portrayal: A mid level manager/officer with 40-50+ employees • In charge of drinking water • Low or no knowledge on purifiers • Usually buys gallons • Customer insight: Get ‘somewhat safe’ source of drinking water, without hassle, preferably low cost
  • 21.
    Promotion Plan (Stage1) • Objective: – Increasing concern for healthy lifestyle – Introducing Everpure as a Concerned Brand • Mass Awareness Campaign (1st ,2nd ,3rd Week to 2nd month) – Target Audience: All of Dhaka City – Slogan: “Stay Everpure” – Brief: Increase concern about safe drinking water, Bad sides of boiled water, Gallon water – 1st week: Teaser (Newspaper, video share, Facebook, Stickers everywhere mentioning “Stay Everpure”)
  • 22.
    Promotion Plan (Stage1) • 2nd week: Full paced campaign – Press briefing – Sponsor a viral music video (or an music album) – Preferably Renowned Singer – Lyrics: Modern busy life, health negligence, contains “Stay Everpure” – Activity campaign in schools, colleges, universities – Print (newspaper & brochures), Web ad, Facebook group etc – Brief mention about Everpure and its current products & vision • Regular Presence in the media as a Bangladeshi Brand which is concerned about maintaining a healthy life – Activities – Promotional offers – Sales discounts – CSR
  • 23.
    Promotion Plan (Stage2) • Objective: Introducing “Lifecare Products” Range • Target Audience: Everpure Niche • Target Marketing (3rd week to 3rd month) – Creative Direct Mail to offices (preferably sent to specific name) – Transparent Everpure Water Bottles (gift) – Direct Mail Contents: • The need to be concerned about a healthy lifestyle • Water, as a core element • About Everpure (as a Bangladeshi company – introduce MEL – which is beginning its journey towards “Lifecare” products which are meant for your life) • Mention that the quality of products are strictly maintained by our R&D, approved by BUET & etc. • Showcase of current products (overall price) • Discount coupon (for launching)
  • 24.
    Implementation Requirements • DynamicTeams – Sales – Marketing – Technicians • New packaging • Uniform for Everpure Team • Showroom Renovation • Website • Separate Phone Number for Everpure • Funding
  • 25.
    Conclusion • Small SBUfor MEL • Wide scope for development • Easy to monitor and regulate • Possible to implement within a week
  • 26.

Editor's Notes

  • #13 2 type customers: one that are interested or decided, another negligent (probably buyer of dispensers or drink boiled water)