Travel industry is particularly affected by changes in consumer’s decisional process. This presentation proposes a diagnostic and recommendations for travel and tourism industry managers.
This is a spec concept design for a travel site. It includes a design brief, interaction model, personas and user scenarios based on user interviews and ethnographic research.
Content that is communicated through the internet or computer networks.
Digital Media makes use of electronic devices such as computers, tablets, and smartphones to market to potential clients and current customers.
Digital Media is mainly marketed through:
Websites and Blogs
Social Media Networks
Travel industry is particularly affected by changes in consumer’s decisional process. This presentation proposes a diagnostic and recommendations for travel and tourism industry managers.
This is a spec concept design for a travel site. It includes a design brief, interaction model, personas and user scenarios based on user interviews and ethnographic research.
Content that is communicated through the internet or computer networks.
Digital Media makes use of electronic devices such as computers, tablets, and smartphones to market to potential clients and current customers.
Digital Media is mainly marketed through:
Websites and Blogs
Social Media Networks
What is eTourism; Tourism Value Chain; eTourism as a Service in a Cloud Computing; Quality of eTourism Services; Traditional and online dimensions of the service quality.
Tnooz-Amadeus Webinar - 2011: Where we've been, where we're goingKevin May
Tnooz and Amadeus hosted a webinar in June 2011, looking at developers in travel technology in the year to date and what are the prospects for the rest of the year.
Vends Middle East Travel and Tourism Social Media Index - April 2016.Vends Media
Welcome to VENDS’ first Middle East Travel and Tourism Social Index – the most comprehensive study undertaken of each tourist board, national airline and leading hotel in the Middle East.
This presentation was developed for hotels, guesthouses and motels looking at attracting Chinese visitors to their properties. The aim of developing your properties Brand within China is to increase the direct bookings and facilitate greater numbers of visitors flows.
Introduction to tourism systems
Impact of IT computing on tourism systems development
Internet services and Web generations
Key funcionalities of e-business systems
Customer Relationship Management - CRM
Enterprise Resource Planning - ERP
Supply Chain Management - SCM
eTourism
Cloud Computing
Cloud Tourism
The authors use the insights from strategy research and innovation studies to address two principal questions regarding the technology strategy of a firm: what are the distinct elements of technology strategy and what are the strategy determinants? Equipped with Zahra’s (1996) concept of measuring technology strategy, we analyze data from two runs of the Community Innovation Survey for Polish service firms. They propose a set of indicators reflecting four principal fields of technology strategy: pioneer-posture, R&D efforts, technology portfolio, and monitoring activities. Interactions between the strategic variables are analyzed and their determinants are assessed. The results suggest that technology strategies are determined by both factors external to the firm, and by the hitherto less stressed in the CIS-based empirical literature, internal factors. The role of internal factors increases with the macroeconomic environment becoming less favourable.
Authored by: Krzysztof Szczygielski, Wojciech Grabowski, Richard Woodward
Published in 2013
Material dezvoltat de mine în cadrul lucrării de diplomă (De la turismul de agenţie la e-tourism, ASE, 2006) ce a apărut ca articol semnat de un cadru universitar al Universităţii din Craiova şi publicat în Analele Universităţii din Craiova (sursa: http://s4h.ro/y8sk)
Understanding the market you work & compete in is very important when it comes to success.
Guest & Competitive Intelligence is where it all starts.
Here's where you begin...........................
What is eTourism; Tourism Value Chain; eTourism as a Service in a Cloud Computing; Quality of eTourism Services; Traditional and online dimensions of the service quality.
Tnooz-Amadeus Webinar - 2011: Where we've been, where we're goingKevin May
Tnooz and Amadeus hosted a webinar in June 2011, looking at developers in travel technology in the year to date and what are the prospects for the rest of the year.
Vends Middle East Travel and Tourism Social Media Index - April 2016.Vends Media
Welcome to VENDS’ first Middle East Travel and Tourism Social Index – the most comprehensive study undertaken of each tourist board, national airline and leading hotel in the Middle East.
This presentation was developed for hotels, guesthouses and motels looking at attracting Chinese visitors to their properties. The aim of developing your properties Brand within China is to increase the direct bookings and facilitate greater numbers of visitors flows.
Introduction to tourism systems
Impact of IT computing on tourism systems development
Internet services and Web generations
Key funcionalities of e-business systems
Customer Relationship Management - CRM
Enterprise Resource Planning - ERP
Supply Chain Management - SCM
eTourism
Cloud Computing
Cloud Tourism
The authors use the insights from strategy research and innovation studies to address two principal questions regarding the technology strategy of a firm: what are the distinct elements of technology strategy and what are the strategy determinants? Equipped with Zahra’s (1996) concept of measuring technology strategy, we analyze data from two runs of the Community Innovation Survey for Polish service firms. They propose a set of indicators reflecting four principal fields of technology strategy: pioneer-posture, R&D efforts, technology portfolio, and monitoring activities. Interactions between the strategic variables are analyzed and their determinants are assessed. The results suggest that technology strategies are determined by both factors external to the firm, and by the hitherto less stressed in the CIS-based empirical literature, internal factors. The role of internal factors increases with the macroeconomic environment becoming less favourable.
Authored by: Krzysztof Szczygielski, Wojciech Grabowski, Richard Woodward
Published in 2013
Material dezvoltat de mine în cadrul lucrării de diplomă (De la turismul de agenţie la e-tourism, ASE, 2006) ce a apărut ca articol semnat de un cadru universitar al Universităţii din Craiova şi publicat în Analele Universităţii din Craiova (sursa: http://s4h.ro/y8sk)
Understanding the market you work & compete in is very important when it comes to success.
Guest & Competitive Intelligence is where it all starts.
Here's where you begin...........................
Presentasjon ved Al Merschen (Myriad Marketing). Plenumssesjon første dag av konferansen "Fjord 2.0: Tematurisme for fremtiden", Bergen 24. - 25. november.
Presenter: Damian Cook, Managing Editor, E-Tourism Africa
Utilising computers, hand-held devices, cameras and phones, this multimedia tour, as seen through the eyes of the tech-savvy traveler, reveals the role of technology in every step of the travel experience. It focuses specifically on key issues facing the industry in Africa.
The Rise of the Asian Millennial Traveller, Micecon Manila 2015Peter Jordan
For an industry that’s as fast-moving and competitive as the global travel and tourism industry, it’s logical to look ahead; to seek opportunities to launch new products that appeal to new groups of consumers.
Given that these young people will increasingly be travelling to and from the Philippines as well as other countries in the Asia-Pacific region, it’s even more important to understand what motivates them, what makes them happy and how they plan their journeys. Crucially, Millennials have grown up in very different times to their parents, and this makes them a fast-moving, fast-thinking and unpredictable generation of travellers!
At MICECON Manila 2015, the Philippines' national tourism conference, Peter Jordan, Senior Tourism Analyst with Toposophy discussed recent consumer trends among the Millennial generation that will affect the travel industry of tomorrow, and explained how all tourism players across the Philippines can start to orientate their product towards this exciting, powerful group of young consumers.
Social Media In Travel and Tourism - International Conference on Travel Techn...Philip Calvert
Slide deck from Philip Calvert's presentation Social Media In Travel and Tourism - at the International Conference on Travel Technology India in Kerala
Role of social networking in Travel IndustryAdeebaNihal
This ppt emphasize over the role of social media and other social networking sites on travel industry. Also, it reflects the various aspects in which social networking sites can be use to promote the business of travel agency. Further it explains the importance and reach of social media in the marketing of various business.
Travel Industry has been in the frontline of innovation and disruption since the "Internet of Things " started, this trend is not changing. Take a glimpse of how internet, mobile and new technologies are disrupting the way consumers make travel decisions
Introductory Session to E-Tourism East Africa Conference September 2-3rd 2010 Nairobi by Damian Cook CEO E-Tourism Frontiers
www.e-tourismfrontiers.com
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
8. Our Mission
• To develop a sustainable and equitable online
tourism sector in emerging destinations by
education and provision of resources to both the
private and public sectors to enable a shift from
traditional sales and marketing methods and to
create locally based, business driven environments
for online travel distribution and e-commerce.
9.
10. PLANNING FOR THE
FUTURE MEANS
LOOKING AT ALL
THE FACTS... NOT
JUST THE ONES THAT
SUIT US
21. THE FUTURE IS
ONLINE
• 56% of all travel is now researched, booked
bought and sold online
• 96% of travellers start their research on
the internet
• In the recession online travel sales suffered
the least (2% down) and have already
bounced back- by just over 7%
22.
23. THE FUTURE IS
SOCIAL
• 30% on average of all time online is spent
social networking
• Facebook is one of the largest populations
on earth with 500 Million people
• Social media is more popular and powerful
than TV and print media combined
24. E-Tourism means
• Communicating the right
• Content across a variety of
• Channels to the best value
• Clients who will
• Convert to a sale and keep
• Coming back
27. Where are the
Young?
Half of the world’s population is now under 30
They are your current and future market... and
they can be hard to pin down
If you are looking for them: one billion of them
are online...
28. North Europe Asia
America 418m 738m
253m
Middle
East 57m
Central/South Oceania/
America 179m Africa Australasia
67m 21m
29. Net Generation
• Are you ready for them?
• The first ‘digital generation’ has
arrived- aged between 11 and 31
• They grew up with access to
computers and the internet
• Vastly different from previous
generations
31. They’re Awful
• They have no attention span
• They don’t read books
• They are addicted to pop culture
• They are immoral- and have no shame
• They play ultra-violent video games
• Right....?
32. Wrong
• They are smarter- IQ is on the rise
• They research, write and read more than any
previous generation- some teenagers are
writing over 10,000 words a month online
• They are safer and cleaner
• They get behind causes- Ask Obama
• They have highly advanced visual and problem
solving skills through gaming and challenging
entertainment
34. They Think
Different
• They read 7 books, 2,800 web pages and over
1,300 Facebook profiles each year
• 69% never read a newpaper... ever
• They use the Internet more than they watch TV
• They are connected to extensive and trusted
networks of friends
• They increasingly use their phones rather than
their computers
35. They Speak Different
• LOL, OMG, LMAO Now in the Dictionary
• ROLFMAO , JK, BRB, NKT etc coming soon
48. Had I the heavens' embroidered cloths,
Enwrought with golden and silver light,
The blue and the dim and the dark cloths
Of night and light and the half-light,
I would spread the cloths under your feet:
But I, being poor, have only my dreams;
I have spread my dreams under your feet;
Tread softly because you tread on my dreams.
55. E-Tourism
• Online activity has become habitual and practical
including shopping
• For the past 3 years Travel is now the best selling
commodity online
• For over 95% of travellers it is their primary source of
information about travel- and increasingly their means of
selecting booking and buying- 55% on average
• Over 40% of all US online spending in 2009 was on
travel
• Over US $150 Billion in Online Travel Sales
70. New Sales Models
• Direct Sales - Direct
purchase via a supplier
website (buying a plane
ticket or booking a
room)
71. New Sales Models
• Meta-Search that
seeks out and
compares offers from
different suppliers
72. New Sales Models
• Tour operators who
combine and sell
travel inventory
73. New Sales Models
• Online intermediaries
or OTAs offer direct
online sales of travel
with ‘dynamic
packaging’ which
allows you to build
your own trip from
different suppliers
74. New Sales Models
• All of these have one thing
in common:
• All this requires realtime
access to reservation
inventories
• Not next week
• Not tomorrow
• Not in an hour
• NOW
75. Destination
Management
• Increasing Focus on Overall Destination
Management
• Management AND Marketing of Resources
• Creating a Business Environment, not a
Business Solution
• Portals:
83. Content Generation
• Over the past 5 years the web has changed
radically
• People have become able to create content
on the internet with no skills or technical
knowledge
• As a result- the internet now doubles in
size every 11 hours
• Users mainly consume content from other
users
109. Content Goes Viral
• Content is easy to produce and easy to share
• Once released into cyberspace, users share,
refer and pass on content to each other
• It spreads and it spreads fast...
152. Africa goes Viral
• ‘The Battle at Kruger’ a tourists video shot in
South Africa has become the 12th most
popular video on YouTube
• It has been viewed over 62,499,000 times
and counting
153. Social Networking
• Blogging and Multimedia sites give us highly
personalized information that is used and
shared by individuals and communities online
• Social Networks are communities of
individuals linked by common interests,
accessing, gathering, creating and sharing
content
• Web identities are created via Facebook etc
as a means of communicating with a vast
social network
154.
155. Social Conversion
• Spending on Social Media Advertising has
doubled in the last year
• Ad spend on Facebook in 2010: $1.3 Billion
• Video Advertising had grown but not as
radically
156. SOCIAL SELLS
• US online buyers who were led to their
purchase by a search engine or social media
site (November 2010)
• Search: 51%
• Search and social: 48%
• Social: 1%
157. SOCIAL SELLS
• What was most important to them?
• Users reviews: 30%
• Facebook: 17%
• Video-sharing (e.g.YouTube): 14%
• Twitter: 9%
166. Opinions
are important
• 20% of North Americans read reviews before
making a hotel booking during domestic
travel.
• 33% of North Americans read reviews before
making a hotel booking before overseas travel
to Europe.
• 50% of North Americans read reviews before
making a hotel booking before booking long
haul travel. source: NEW MEDIA TREND WATCH
170. Mobile Web
• Rate of phone growth is
phenomenal
• Phones are no longer just for
talking- they are an online means
for accessing and publishing
content
• People Travel with their phones as a
tool, guide and assistant
• SATNAV directs the Tourist as they
travel
• SMS communication to in-
destination travellers
• Mobile Payments
171. TRAVELLING MOBILE
• Three out of ten cell phones in use in the US are now
"smartphones" with internet connectivity.
• In 2010, nearly two in ten travelers (19%) have downloaded a
travel-related application (app) to their smartphone.
• Half have navigated a destination using the built in GPS
functionality or searched for the latest information on flight
schedules and delays.
• Three in ten have compared airfares or hotel rates or shared
information or photos about their travel experiences using
their smartphone.
• One in six has booked air travel or lodging or viewed a virtual
visitor guide that provides information on things to do and see
while visiting a destination.