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Product Design & Development


       Concept Generation




          ETM 551 Lecture 5 -Concept   1
               Generation.ppt
Concept Generation Example:
          Power Nailer
• What existing solution concepts, if any,
  could be successfully adapted for this
  application?
• What new concepts might satisfy the
  established needs and specifications?
• What methods can be used to facilitate the
  concept generation process?


               ETM 551 Lecture 5 -Concept   2
                    Generation.ppt
Concept Development
                             Process

 Mission                                                                                                            Development
Statement    Identify     Establish      Generate        Select            Test          Set             Plan          Plan
            Customer       Target         Product       Product          Product         Final        Downstream
              Needs     Specifications   Concepts      Concept(s)       Concept(s)   Specifications   Development


                                                Perform Economic Analysis

                                             Benchmark Competitive Products

                                           Build and Test Models and Prototypes




                                            ETM 551 Lecture 5 -Concept                                                 3
                                                 Generation.ppt
The Activity of Concept Generation
• A good concept is sometimes poorly
  implemented in subsequent development
  phases, but a poor concept can rarely be
  manipulated to achieve commercial success.
• Concept generation typically consumes less
  than 5% budget and 15% of the development
  time
• Because the concept genaration activity is not
  costly, there is no excuse for lack of diligence
  and care in executing asound concept
                                                  4
  generation method.
Preliminary questions
  After identifying customer needs and
  establishing target product specifications, the
  team should ask:
• What existing solutions could be adapted for this
  application?
• What new concepts might satisfy these needs
  and specifications?
• What methods can be used to facilitate concept
  generation process?

                  ETM 551 Lecture 5 -Concept      5
                       Generation.ppt
Concept generation activity
• Structured approaches reduce the
  likelihood of costly problems
  – Common dysfunctions during concept
    generation:
       – Consideration of only one or two alternatives, often
         proposed by the most assertive members of the team.
       – Failure to consider carefully the usefulness of concepts
         employed by other firms in related and unrelated
         products.
       – Involvement of only one or two people in the process,
         resulting in lack of confidence and commitment by other
         team members.
       – Ineffective integration of promising partial solutions.
       – Failure to consider entire categories of solutions.
                     ETM 551 Lecture 5 -Concept                     6
                          Generation.ppt
A Five-Step Method
•   Step 1: Clarify the Problem
•   Step 2: Search Externally
•   Step 3: Search Internally
•   Step 4: Explore Systematically
•   Step 5: Reflect on the Results and the
    Process


                  ETM 551 Lecture 5 -Concept   7
                       Generation.ppt
Concept Generation
                      Process
                               2. Search externally           EXISTING
1. Clarify the                                               CONCEPTS
                               •   Lead users
   problem
                               •   Experts                        4. Explore
• Understanding                •   Patents                           systematically
• Problem                      •   Literature
                                                                  • Classification tree
  decomposition                •   Benchmarking
                                                                  • Combination table
• Focus on critical
  subproblems                  3. Search internally            INTEGRATED
                                                                SOLUTIONS
                               • Individual
                                                                5. Reflect on solution
                               • Group
                                                                   and process
                                                    NEW         • Constructive feedback
                 SUBPROBLEMS                      CONCEPTS
                                                                                   8
The nailer: Step 1
Review assumptions underlying mission
statement
The nailer will:
– use nails (as opposed to adhesives, screws
  etc.).
– be compatible with nail magazines on existing
  tools.
– nail into wood.
– be hand-held.
               ETM 551 Lecture 5 -Concept     9
                    Generation.ppt
Customer needs
• Customer needs (for a hand-held nailer):
  – The nailer inserts nails in rapid succession.
  – The nailer works into tight spaces
  – The nailer is lightweight.
  – The nailer has no noticeable nailing delay
    after tripping tool.




                  ETM 551 Lecture 5 -Concept        10
                       Generation.ppt
Target specifications
• No noticeable nailing delay after pulling
  trigger
• Nail lengths from 25 to 38 mm.
• Maximum nailing energy of 40 J/nail.
• Nailing force of up to 2,000 N.
• Peak nailing rate of 12 nails/second.


                ETM 551 Lecture 5 -Concept    11
                     Generation.ppt
Target specifications (cont)
•   Average nailing rate of 4 nails/min.
•   Maximum trigger delay of 0.25 second.
•   Tool mass less than 4 kg
•   Maximum trigger delay of 0.25 sec.




                 ETM 551 Lecture 5 -Concept   12
                      Generation.ppt
Problem decomposition


• Decompose complex problem into
  simpler sub-problems. Many design
  challenges are too complex to solve as
  a single problem.
• Split a complex problem into simpler sub-
  problems.(Problem decomposition)

             ETM 551 Lecture 5 -Concept   13
                  Generation.ppt
Problem decomposition

                                          Possible submodules:
                                          • Document handler
• Split system into modules               • Paper feeder
  Examples:                               • Image capture device
                                          • Printing device
  – document copier                       • ...

  – paper clip                            More dificult to split,
                                          but still possible...
• Many schemes
  – Functional decomposition

             ETM 551 Lecture 5 -Concept                             14
                  Generation.ppt
Problem Decomposition:
                    Function Diagram
                         INPUT                             OUTPUT
            Energy (?)                                        Energy (?)
                                        Hand-held
            Material (nails)                                  Material (driven nail)
                                          nailer
            Signal (tool "trip")                              Signal (?)




                         Store or             Convert
                          accept             energy to
Energy                   external          translational
                         energy               energy


                                                                     Apply
                          Store              Isolate                                   Driven
Nails                                                             translational
                          nails                nail                                    nail
                                                                 energy to nail



"Trip" of                 Sense              Trigger
tool                       trip               tool



                               ETM 551 Lecture 5 -Concept                                       15
                                    Generation.ppt
Some useful tips to get started
• Create a function diagram of an existing
  product.
• Create function diagram based on an
  arbitrary product concept already
  generated by the team or on a known
  subfunction technology. Be sure to
  generalize the diagram to the appropriate
  level of abstraction.

               ETM 551 Lecture 5 -Concept     16
                    Generation.ppt
Tips to get started
• Follow one of the flows (e.g., materials)
  and determine what operations are
  required.
  The details of the other flows can be
  derived by thinking about their
  connections to the initial flow.




              ETM 551 Lecture 5 -Concept   17
                   Generation.ppt
Two other approaches
• Decomposition by sequence of user
  actions.
  – Move tool to approximate nailing position,
  – Position tool precisely,       Products with very simple
                                   technical functions involving
  – Pull trigger.                  a lot of user interactions

• Decomposition by key customer needs
  – Fires nails in rapid succession,
  – Fits in tight places,            Products in which form, and
                                     not working principles or
  – Has large nail capacity.         technology, is the primary
                     ETM 551 Lecture 5 -Concept   problem    18
                          Generation.ppt
Focus on critical sub-problems
• The aim of decomposition techniques is to
  split a complex problem into simpler sub-
  problems, then tackle each in a focused
  way.




               ETM 551 Lecture 5 -Concept   19
                    Generation.ppt
The Nailer:
    Step 2 - Search externally
• Conduct external searches to find existing
  solutions to either the overall problem or a
  sub-problem identified during the
  decomposition step.
• Use search engines (in advanced mode)
  to find existing solutions discussed on
  Internet sites.


                ETM 551 Lecture 5 -Concept   20
                     Generation.ppt
External and Internet Searches:
    Hints for finding related solutions
• Lead Users                     • Patents
  – see emerging needs                 – search related
    before others                        inventions
  – adopt and generate           • Literature
    innovations first                  – technical journals
• Benchmarking                         – conference
  – competitive products                 proceedings
• Experts                              – trade literature
  – technical experts                  – government reports
  – experienced                        – consumer information
    customers
                   ETM 551 Lecture 5 -Concept               21
                        Generation.ppt
Patents
•   Try the European patent office
•   http://ep.espacenet.com
•   US patent office
•   http://patft.uspto.gov




                 ETM 551 Lecture 5 -Concept   22
                      Generation.ppt
ETM 551 Lecture 5 -Concept   23
     Generation.ppt
Step 3 - Search internally
• Suspend judgment
  – Suspend evaluation for the days or weeks
    required to generate a large set of alternatives
    is critical to success.
• Generate a lot of ideas
  – Most experts believe that the more ideas a
    team generates, the more likely the team is to
    explore fully the ‘solution space’.


                  ETM 551 Lecture 5 -Concept      24
                       Generation.ppt
Step 3 - Search internally (cont)
• Welcome ideas, even if they do not seem
  very feasible
  – Ideas which initially appear infeasible can
    often be improved, “debugged” or “repaired”
    by other members of the team.
• Use graphical and physical media.
  – Reasoning about physical and geometric
    information with words is difficult.

                 ETM 551 Lecture 5 -Concept       25
                      Generation.ppt
Hints for Generating Solution
              Concepts
• Make analogies
  – Experienced designers always ask
    themselves what other devices solve a related
    problem.
• Wish and wonder
  – Beginning a thought or comment with “I wish
    we could.....” or “I wonder what would happen
    if ....” helps to stimulate oneself or the group
    to consider new possibilities.
                  ETM 551 Lecture 5 -Concept       26
                       Generation.ppt
Hints (cont)
• Use related stimuli
  – Most individuals can think of a new idea when
    presented with a new stimulus.
• Use unrelated stimuli
  – Occasionally, random or unrelated stimuli can
    be effective in encouraging new ideas.
• Set quantitative goals
  – Set a goal of 10 or 20 concepts.

                 ETM 551 Lecture 5 -Concept     27
                      Generation.ppt
Hints (cont)
• Use the gallery method
  – Use the gallery method to display a large
    number of concepts simultaneously for
    discussion.




                 ETM 551 Lecture 5 -Concept     28
                      Generation.ppt
TRIZ
• In the 1990’s, a Russian problem solving
  methodology called TRIZ (a Russian
  acronym for theory of inventive problem
  solving) began to disseminate in Europe
  and USA.
• Useful in identifying physical working
  principles.
• The key idea is to identify a contradiction
  that is implicit in a problem.
                ETM 551 Lecture 5 -Concept      29
                     Generation.ppt
Solutions for two of the
 nailer’s subproblems




             ETM 551 Lecture 5 -Concept   30
                  Generation.ppt
The nailer:
 Step 4 - Explore systematically
• After external and internal search there
  are probably tens or hundreds of solutions
  to subproblems, or concept fragments
• Navigate the space of possibilities…
  – With the concept classification tree
  – With the concept combination table




                 ETM 551 Lecture 5 -Concept   31
                      Generation.ppt
Concept
      classification tree
•   Use it to:
     – Prune less promising
       branches (carefully)
     – Identify related versus
       independent approaches
     – Highlight inappropriate
       emphasis (certain
       branches)
     – Refine problem
       decomposition.



                         ETM 551 Lecture 5 -Concept   32
                              Generation.ppt
Refining problem decomposition
• Too much instantaneous power (~10000Watt)
  for an outlet, battery or fuel cell to deliver in few
  miliseconds
   – Must accumulate and then trigger




                     ETM 551 Lecture 5 -Concept           33
                          Generation.ppt
Concept combination table




•   A systematic approach to combine partial solutions
                          ETM 551 Lecture 5 -Concept     34
                               Generation.ppt
ETM 551 Lecture 5 -Concept   35
     Generation.ppt
ETM 551 Lecture 5 -Concept   36
     Generation.ppt
ETM 551 Lecture 5 -Concept   37
     Generation.ppt
ETM 551 Lecture 5 -Concept   38
     Generation.ppt
Managing the exploration
           process
• Combination tables and classification trees
  are not unique
  – Just simple ways to organize thoughts
  – Exploration step acts as a guide for further
    creative thinking
• Often the concept generation phase is not
  so straightforward
  – In fact its almost always iterative...

                   ETM 551 Lecture 5 -Concept      39
                        Generation.ppt
Step 5: Reflect on the Results and
           the Process
• Is the team developing confidence that the
  solution space has been fully explored?
• Are there alternative function diagrams?
• Are there alternative ways to decompose
  the problem?
• Have external sources been thoroughly
  pursued?
• Have ideas from everyone been accepted
  and integrated into process?
               ETM 551 Lecture 5 -Concept   40
                    Generation.ppt
Summary
• A product concept is an approximate
  description of the technology, working
  principles, and form of the product.
• The concept generation begins with a set
  of customer needs and target
  specifications.
• In most cases an effective team will
  generate hundreds of concepts, of which 5
  to 20 will merit serious consideration.
               ETM 551 Lecture 5 -Concept   41
                    Generation.ppt
Summary
• The concept generation consists of 5
  steps
  – Clarify the problem
  – Search externally
  – Search internally
  – Explore systematically
  – Reflect on the solutions and the process


                 ETM 551 Lecture 5 -Concept    42
                      Generation.ppt

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Etm551 lecture05

  • 1. Product Design & Development Concept Generation ETM 551 Lecture 5 -Concept 1 Generation.ppt
  • 2. Concept Generation Example: Power Nailer • What existing solution concepts, if any, could be successfully adapted for this application? • What new concepts might satisfy the established needs and specifications? • What methods can be used to facilitate the concept generation process? ETM 551 Lecture 5 -Concept 2 Generation.ppt
  • 3. Concept Development Process Mission Development Statement Identify Establish Generate Select Test Set Plan Plan Customer Target Product Product Product Final Downstream Needs Specifications Concepts Concept(s) Concept(s) Specifications Development Perform Economic Analysis Benchmark Competitive Products Build and Test Models and Prototypes ETM 551 Lecture 5 -Concept 3 Generation.ppt
  • 4. The Activity of Concept Generation • A good concept is sometimes poorly implemented in subsequent development phases, but a poor concept can rarely be manipulated to achieve commercial success. • Concept generation typically consumes less than 5% budget and 15% of the development time • Because the concept genaration activity is not costly, there is no excuse for lack of diligence and care in executing asound concept 4 generation method.
  • 5. Preliminary questions After identifying customer needs and establishing target product specifications, the team should ask: • What existing solutions could be adapted for this application? • What new concepts might satisfy these needs and specifications? • What methods can be used to facilitate concept generation process? ETM 551 Lecture 5 -Concept 5 Generation.ppt
  • 6. Concept generation activity • Structured approaches reduce the likelihood of costly problems – Common dysfunctions during concept generation: – Consideration of only one or two alternatives, often proposed by the most assertive members of the team. – Failure to consider carefully the usefulness of concepts employed by other firms in related and unrelated products. – Involvement of only one or two people in the process, resulting in lack of confidence and commitment by other team members. – Ineffective integration of promising partial solutions. – Failure to consider entire categories of solutions. ETM 551 Lecture 5 -Concept 6 Generation.ppt
  • 7. A Five-Step Method • Step 1: Clarify the Problem • Step 2: Search Externally • Step 3: Search Internally • Step 4: Explore Systematically • Step 5: Reflect on the Results and the Process ETM 551 Lecture 5 -Concept 7 Generation.ppt
  • 8. Concept Generation Process 2. Search externally EXISTING 1. Clarify the CONCEPTS • Lead users problem • Experts 4. Explore • Understanding • Patents systematically • Problem • Literature • Classification tree decomposition • Benchmarking • Combination table • Focus on critical subproblems 3. Search internally INTEGRATED SOLUTIONS • Individual 5. Reflect on solution • Group and process NEW • Constructive feedback SUBPROBLEMS CONCEPTS 8
  • 9. The nailer: Step 1 Review assumptions underlying mission statement The nailer will: – use nails (as opposed to adhesives, screws etc.). – be compatible with nail magazines on existing tools. – nail into wood. – be hand-held. ETM 551 Lecture 5 -Concept 9 Generation.ppt
  • 10. Customer needs • Customer needs (for a hand-held nailer): – The nailer inserts nails in rapid succession. – The nailer works into tight spaces – The nailer is lightweight. – The nailer has no noticeable nailing delay after tripping tool. ETM 551 Lecture 5 -Concept 10 Generation.ppt
  • 11. Target specifications • No noticeable nailing delay after pulling trigger • Nail lengths from 25 to 38 mm. • Maximum nailing energy of 40 J/nail. • Nailing force of up to 2,000 N. • Peak nailing rate of 12 nails/second. ETM 551 Lecture 5 -Concept 11 Generation.ppt
  • 12. Target specifications (cont) • Average nailing rate of 4 nails/min. • Maximum trigger delay of 0.25 second. • Tool mass less than 4 kg • Maximum trigger delay of 0.25 sec. ETM 551 Lecture 5 -Concept 12 Generation.ppt
  • 13. Problem decomposition • Decompose complex problem into simpler sub-problems. Many design challenges are too complex to solve as a single problem. • Split a complex problem into simpler sub- problems.(Problem decomposition) ETM 551 Lecture 5 -Concept 13 Generation.ppt
  • 14. Problem decomposition Possible submodules: • Document handler • Split system into modules • Paper feeder Examples: • Image capture device • Printing device – document copier • ... – paper clip More dificult to split, but still possible... • Many schemes – Functional decomposition ETM 551 Lecture 5 -Concept 14 Generation.ppt
  • 15. Problem Decomposition: Function Diagram INPUT OUTPUT Energy (?) Energy (?) Hand-held Material (nails) Material (driven nail) nailer Signal (tool "trip") Signal (?) Store or Convert accept energy to Energy external translational energy energy Apply Store Isolate Driven Nails translational nails nail nail energy to nail "Trip" of Sense Trigger tool trip tool ETM 551 Lecture 5 -Concept 15 Generation.ppt
  • 16. Some useful tips to get started • Create a function diagram of an existing product. • Create function diagram based on an arbitrary product concept already generated by the team or on a known subfunction technology. Be sure to generalize the diagram to the appropriate level of abstraction. ETM 551 Lecture 5 -Concept 16 Generation.ppt
  • 17. Tips to get started • Follow one of the flows (e.g., materials) and determine what operations are required. The details of the other flows can be derived by thinking about their connections to the initial flow. ETM 551 Lecture 5 -Concept 17 Generation.ppt
  • 18. Two other approaches • Decomposition by sequence of user actions. – Move tool to approximate nailing position, – Position tool precisely, Products with very simple technical functions involving – Pull trigger. a lot of user interactions • Decomposition by key customer needs – Fires nails in rapid succession, – Fits in tight places, Products in which form, and not working principles or – Has large nail capacity. technology, is the primary ETM 551 Lecture 5 -Concept problem 18 Generation.ppt
  • 19. Focus on critical sub-problems • The aim of decomposition techniques is to split a complex problem into simpler sub- problems, then tackle each in a focused way. ETM 551 Lecture 5 -Concept 19 Generation.ppt
  • 20. The Nailer: Step 2 - Search externally • Conduct external searches to find existing solutions to either the overall problem or a sub-problem identified during the decomposition step. • Use search engines (in advanced mode) to find existing solutions discussed on Internet sites. ETM 551 Lecture 5 -Concept 20 Generation.ppt
  • 21. External and Internet Searches: Hints for finding related solutions • Lead Users • Patents – see emerging needs – search related before others inventions – adopt and generate • Literature innovations first – technical journals • Benchmarking – conference – competitive products proceedings • Experts – trade literature – technical experts – government reports – experienced – consumer information customers ETM 551 Lecture 5 -Concept 21 Generation.ppt
  • 22. Patents • Try the European patent office • http://ep.espacenet.com • US patent office • http://patft.uspto.gov ETM 551 Lecture 5 -Concept 22 Generation.ppt
  • 23. ETM 551 Lecture 5 -Concept 23 Generation.ppt
  • 24. Step 3 - Search internally • Suspend judgment – Suspend evaluation for the days or weeks required to generate a large set of alternatives is critical to success. • Generate a lot of ideas – Most experts believe that the more ideas a team generates, the more likely the team is to explore fully the ‘solution space’. ETM 551 Lecture 5 -Concept 24 Generation.ppt
  • 25. Step 3 - Search internally (cont) • Welcome ideas, even if they do not seem very feasible – Ideas which initially appear infeasible can often be improved, “debugged” or “repaired” by other members of the team. • Use graphical and physical media. – Reasoning about physical and geometric information with words is difficult. ETM 551 Lecture 5 -Concept 25 Generation.ppt
  • 26. Hints for Generating Solution Concepts • Make analogies – Experienced designers always ask themselves what other devices solve a related problem. • Wish and wonder – Beginning a thought or comment with “I wish we could.....” or “I wonder what would happen if ....” helps to stimulate oneself or the group to consider new possibilities. ETM 551 Lecture 5 -Concept 26 Generation.ppt
  • 27. Hints (cont) • Use related stimuli – Most individuals can think of a new idea when presented with a new stimulus. • Use unrelated stimuli – Occasionally, random or unrelated stimuli can be effective in encouraging new ideas. • Set quantitative goals – Set a goal of 10 or 20 concepts. ETM 551 Lecture 5 -Concept 27 Generation.ppt
  • 28. Hints (cont) • Use the gallery method – Use the gallery method to display a large number of concepts simultaneously for discussion. ETM 551 Lecture 5 -Concept 28 Generation.ppt
  • 29. TRIZ • In the 1990’s, a Russian problem solving methodology called TRIZ (a Russian acronym for theory of inventive problem solving) began to disseminate in Europe and USA. • Useful in identifying physical working principles. • The key idea is to identify a contradiction that is implicit in a problem. ETM 551 Lecture 5 -Concept 29 Generation.ppt
  • 30. Solutions for two of the nailer’s subproblems ETM 551 Lecture 5 -Concept 30 Generation.ppt
  • 31. The nailer: Step 4 - Explore systematically • After external and internal search there are probably tens or hundreds of solutions to subproblems, or concept fragments • Navigate the space of possibilities… – With the concept classification tree – With the concept combination table ETM 551 Lecture 5 -Concept 31 Generation.ppt
  • 32. Concept classification tree • Use it to: – Prune less promising branches (carefully) – Identify related versus independent approaches – Highlight inappropriate emphasis (certain branches) – Refine problem decomposition. ETM 551 Lecture 5 -Concept 32 Generation.ppt
  • 33. Refining problem decomposition • Too much instantaneous power (~10000Watt) for an outlet, battery or fuel cell to deliver in few miliseconds – Must accumulate and then trigger ETM 551 Lecture 5 -Concept 33 Generation.ppt
  • 34. Concept combination table • A systematic approach to combine partial solutions ETM 551 Lecture 5 -Concept 34 Generation.ppt
  • 35. ETM 551 Lecture 5 -Concept 35 Generation.ppt
  • 36. ETM 551 Lecture 5 -Concept 36 Generation.ppt
  • 37. ETM 551 Lecture 5 -Concept 37 Generation.ppt
  • 38. ETM 551 Lecture 5 -Concept 38 Generation.ppt
  • 39. Managing the exploration process • Combination tables and classification trees are not unique – Just simple ways to organize thoughts – Exploration step acts as a guide for further creative thinking • Often the concept generation phase is not so straightforward – In fact its almost always iterative... ETM 551 Lecture 5 -Concept 39 Generation.ppt
  • 40. Step 5: Reflect on the Results and the Process • Is the team developing confidence that the solution space has been fully explored? • Are there alternative function diagrams? • Are there alternative ways to decompose the problem? • Have external sources been thoroughly pursued? • Have ideas from everyone been accepted and integrated into process? ETM 551 Lecture 5 -Concept 40 Generation.ppt
  • 41. Summary • A product concept is an approximate description of the technology, working principles, and form of the product. • The concept generation begins with a set of customer needs and target specifications. • In most cases an effective team will generate hundreds of concepts, of which 5 to 20 will merit serious consideration. ETM 551 Lecture 5 -Concept 41 Generation.ppt
  • 42. Summary • The concept generation consists of 5 steps – Clarify the problem – Search externally – Search internally – Explore systematically – Reflect on the solutions and the process ETM 551 Lecture 5 -Concept 42 Generation.ppt