The document discusses ethical issues in human resource management, emphasizing the importance of ethical practices in managing employee relationships and corporate responsibilities. It highlights various aspects of ethics, including transparency, integrity, and compliance across different business functions such as marketing, finance, and product development. Additionally, it addresses the growing significance of ethical considerations in technology, data privacy, and international business operations.

1. UNIT III
Ethical Issues
By
Dr.M.Devaki
Assistant Professor

2. Ethical Issues in Human Resource Management
Managing relationships between groups of people is one of the core responsibilities of the
corporate function known as human resources.
Exploring Ethical Issues in Human Resource Management
Exploring Ethical Issues in Human Resource Management
Exploring Ethical Issues in Human Resource Management
Planning and employee growth.
HR's interaction with people makes ethics crucial.
Markets prioritizing profits can endanger human capital.
Need for norms, standards, and processes to protect human capital.
Corporate ethics aim to maximize human resources for profit.
Enhanced human resources benefit companies, shareholders, society, and employees.
Markets lack intrinsic ethical or unethical nature.

3. Ethical Issues in Human Resource

4. Ethical Marketing and Advertising Practices

5. Principles of Ethical Marketing

6. Ethics in Supply Chain Management
Labor Practices
Fair Wages - Working Conditions - Child and Forced Labor
Environmental Sustainability
Resource Management - Pollution Reduction - Sustainable Sourcing
Transparency
Supply Chain Visibility - Traceability
Compliance and Regulations
Adherence to Laws - Standards and Certifications
Corporate Social Responsibility (CSR)
Community Engagement - Stakeholder Involvement
Anti-Corruption and Fair Trade
Bribery and Corruption - Fair Trade Practices
Continuous Improvement
Audits and Monitoring - Training and Development

7. Ethical Issues in Financial Management and
Accounting
Ethical issues are a significant concern for accountants and finance professionals.
Some ethical issues in financial management and accounting include:
Integrity
Confidentiality
Conflict of interest
Transparency
Competence

8. Integrity means being honest and having strong moral principles.
A person with integrity behaves ethically and does the right thing, even behind closed doors.
Integrity
Confidentiality
Conflict of interest
Transparency
Competence
Integrity

9. Confidentiality
Confidentiality is a key ethical and legal principle.

10. Conflict of interest
This can arise when buyers or their close family/friends have a direct financial interest in a
supplier's organization.

11. Transparency
Transparency is a key driver of ethical business culture, and helps ensure that leaders and
employees are accountable for their actions.
1. It’s All About Trust
2. Transparency Pays Off in the Medium Term
3. Transparency Can Be a Rallying Mission
4. Transparency Can Be Analyzed by Data Science
5. “Transparency” Doesn’t Mean You Have to Disclose Everything; Rather It Means to Be Honest When You Do Disclose
6. Transparent Disclosure Means That It Can Be Easily Understood
7. Transparency Has No Shortage of Enemies

12. Competence
Competence is a principle of professional ethics that auditors must have.

13. BUSINESS ETHICS AND PRODUCT DEVELOPMENT
Ethical product managers are responsible for aligning business objectives with ethical
principles to create products that benefit society as a whole.

14. Key aspects
Ethical Product Design
User Safety, Accessibility, Environmental Impact
Transparent Marketing
Truthful Advertising, Consumer Privacy, Fair Pricing
Supply Chain Ethics
Labor Practices, Sustainable Sourcing, Supplier Relations
Social Responsibility
Community Impact, Corporate Social Responsibility (CSR), Stakeholder
Engagement
Regulatory Compliance
Adherence to Laws, Proactive Compliance
Innovation and Ethics
Balancing Profit and Ethics, Long-term Vision

15. Benefits of Ethical Product Development
Brand Loyalty
Consumers are more likely to remain loyal to brands they perceive as ethical.
Risk Management
Reduces the risk of legal issues and scandals that can arise from unethical practices.
Competitive Advantage
Differentiates the company in a crowded market, appealing to ethically conscious
consumers.
Employee Satisfaction
Attracts and retains employees who want to work for ethically responsible
companies.

16. ETHICAL CUSTOMER RELATIONS AND SERVICES
Customer relations refers to methodologies.
Customer service refers to reactive.
The customer service team plays a key role in
growing customer relationships, as they are usually
the first point of contact for customers.
The Ethical Imperative in Customer Relationship
Management
1. Privacy and Data Protection
2. Transparency and Honesty
3. Customer Consent and Choice
4. Fair Treatment

17. Building Ethical Customer Relationships
To build ethical customer relationships within the framework of CRM,
businesses can adopt the following strategies:
Ethical Guidelines and Training
Data Security
Customer Education
Ethical Marketing
Social Responsibility Initiatives
Feedback Mechanisms

18. ETHICAL ISSUES IN TECHNOLOGY AND DATA PRIVACY
Ethical issues in technology and data privacy are increasingly critical as technology
advances and data becomes more central to our daily lives.
Key ethical concerns
1. Data Privacy and Security – Informed Consent, Data
Protection
2. Surveillance and Monitoring - Government Surveillance,
Workplace Monitoring
3. Algorithmic Bias and Discrimination – Fairness,
Transparency
4. Artificial Intelligence and Automation – Accountability,
Ethical Design
5. Intellectual Property and Digital Rights - Digital Piracy,
Copyright Laws

19. Cont…
6. Social Media and Misinformation – Content
Moderation, User Manipulation.
7. Digital Divide and Access to Technology – Inclusivity,
Digital Literacy
8. Health Data and Biotechnology - Genetic Privacy,
Bioethics
9. Environmental Impact - E-Waste, Sustainable Design
10.Autonomous Systems and Robotics – Safety, Ethical
Decision-Making

20. ETHICAL ISSUES IN INTERNATIONAL BUSINESS AND
GLOBALIZATION
International business is when
an organization carries out its operations,
such as manufacturing, selling,
marketing, or sourcing from across
national borders.
International business can also
include global governmental and
international agencies exchanging
physical and intellectual assets.

21. Ethical issues in international business include:
Child labor
Workplace diversity
Working standards
Human rights
Equal employment opportunity
Trust and integrity
Environmental preservation

22. THANK YOU