The document discusses ethical dilemmas in various contexts, including business and social life, emphasizing the challenges in ethical decision-making such as lack of knowledge, financial incentives, and personal immaturity. It covers grievance redressal processes and types of employee rights, including protection from discrimination and a safe workplace. Additionally, it touches on conflicts of interest and the importance of employee relations in enhancing satisfaction and engagement.

1. Amity Institute of Organic Agriculture
What is Ethical Dilemma ?
Ethical dilemmas are situations involving conflicting
morals claims, and give rise in such questions as :
 What harm and benefit result from this decision or
actions?
 What ought I to do?
 What is good( virtue ) or what is duty ( right) ?
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2. Amity Institute of Organic Agriculture
Ethical Dilemma in business
• Gender differences
• Managerial and technical work
• Manager’s moral reasoning
Ethical Dilemma in social life
• Conflicts may arise between patient, families,
agency staff and govt. regulation .
• Tension may arise may homecare.
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3. Amity Institute of Organic Agriculture
Challenges in Ethical decision
making
• Lack of knowledge of Ethical Standards
• Financial Incentives.
• Perfectionism.
• Fear of Criticism/Scrutiny by Others.
• Personal and/or Professional Immaturity.
• Counsellor Substance Abuse.
• Lack of Personal Values Clarification.
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4. Amity Institute of Organic Agriculture
Grievance Redressal
• It primarily covers the receipt and processing of
complaints from citizens and consumers.
• A wider definition includes actions taken on any
issue raised by citizen to avail services more
effectively.
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5. Amity Institute of Organic Agriculture
Grievance Redressal typically covers the following
types of complaints:
• Service Unavailability
• Non-Delivery against Commitment
• Excessive Delays
• Injustice concerns (such as over race, caste, sex)
• Staff Misbehaviour
• Malpractice
Wider definition of Grievance Redressal covers:
• Malfunctions under Warranty coverage
• Product Support issues
• Citizen Vigilance reports
• Employee Disputes
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6. Amity Institute of Organic Agriculture
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7. Amity Institute of Organic Agriculture
EMPLOYEE RIGHTS
• Right to be free from discrimination and harassment of all types
• Right to a safe workplace
• Right to be free from retaliation for filing
a claim or complaint against an employer
• Right to fair wages for work performed
• Right to privacy
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8. Amity Institute of Organic Agriculture
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9. Amity Institute of Organic Agriculture
CONFLICT OF INTEREST
• A conflict of interest at work arises when a situation that benefits
an employee also affects your company. It mainly involves a
person or entity that has two relationships competing with each
other for the person's loyalty.
• Eg - the person might have a loyalty to an employer and also
loyalty to a family business.
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10. Amity Institute of Organic Agriculture
TYPES
• Nepotism
• Self-dealing
• Excess compensation
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EMPLOYEE RELATIONSHIP AT
WORKPLACE
• Employee relation has a direct influence on employee satisfaction
and engagement. Therefore, many companies today invest more
resources to improve employee relations and keep their
workplaces healthy
• Main focus:-
1. Communications
2. Truly connect with their employees
3. Building a Better Company with Internal Communications
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12. Amity Institute of Organic Agriculture
THANK YOU
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