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Placebo tactical ePlan 2012
       Marina Polito
Physicians

Research made with oncologists associated to the
Brazilian Society of Oncology
• 131 emails sent to the associates
• 30 replies
• 4 calls

Elaboration of a portal for subscribed oncologists with
scientific information about skin cancer
• Entire scientific articles

• Bibliographic research

• Open research to specialized journals

• Congresses’ Classes and also structured classes research
  (E.g. medicalservices.com.br)

• The Medical Societies’ scientific events

• Chat to the members discuss subjects previously determined
  or to send specific questions about some other topic
• To exchange information about patients with referenced
  colleagues, with the possibility of sending x-rays images or
  surgical specimens pictures

• To spread the news through a weekly newsletter
• To create a stock images bank of x-ray, MRI (magnetic
  resonance imaging), CT (computerized tomography)
  scans, where the physician could insert the information of his case
  describing the lesion. The system could suggest hypothesis of diagnosis
  and the physicians could have access to check all the cases.



• To create a database of clinical cases in order to
  facilitate scientific research. There are a lot of pathologies with
  few experiences because of the low frequency they happen. The sum of
  experiences of all physicians in this group could speed the understanding of
  specific cases.
• There could be a space for inviting oncologists to send
  over an abstract of their actual Metastatic Melanoma
  cases, offering Roche to provide the research of a therapeutic target.
   And, by doing so, to increase the spread of information about the existence
   of specific drugs.


• To create a space in this portal with complete
  information about Placebo and other drugs for skin cancer as
   well, including all the material used by the sales representatives.


• To provide apps that could be useful for the
  oncologists. For example: SERMO (http://youtu.be/ksDOc4MkIx4).
   Diagnosis On-Demand, the feature enables physicians to solicit and receive
   immediate insight from their colleagues on a live case.
• To send an email marketing to                                 the     250
  oncologistsregistered in CRM database and present          them the portal.
  Also tease them to invite some of their colleagues. Only skin cancer
  specialists and guests can participate. The registered physicians can invite
  their colleagues to join.



• In 2012 have the two chosen physicians to
  communicate in real time the main information happening in the 3
  events that they will participate. And promote small conferences after all
  these events for the registered physicians in the portal. These conferences
  would be filmed and stored in the portal for research.
• Once a month realize round tables or web meetings
  with the most discussed topic in the portal. Invite some
  oncologists to debate and a very known specialist to moderate. This would
  also be recorded and would be transmitted by podcast in the portal.


• Most of the hospitals make weekly physicians
  meetings for discussing cases. If possible, to record as well the
  ones which would discuss mainly skin cancer and make them available in
  the portal.


• To have the sales representatives use tablets during
  their visits to medical clinics or hospitals in order to
  optimize their time. They should use online information and lots of
  images. The physicians don’t want papers anymore. The sales
  representative should also present the portal and its advantages for the
  physicians to register and participate.
General Public

Skin Cancer is the most common cancer in Brazil.
According to the National Institute of Cancer - Inca in
2010 there were about 120,000 new cases of the
disease.



Elaboration of a portal about skin cancer for the general
public, such as patients, families and interested in the
subject.
• 3D interactive visualizations and animation about how the
  process of cell alterations and the cancer evolution happen
• Skin Cancer Signs, Symptoms, Causes, Diagnosis,
  Treatments,    Side effects, Prevention, Support,
  Rehabilitation
• Show all the harmful consequences of Ultraviolet light (UVA
  and UVB) from the sun and emphasize the greenhouse
  effects
• Photos and testimonies of affected people
• Build a system with database patients’ conditions, where
  they could register anonymously. The idea is to share their own
  experience by answering a questionnaire about their medical conditions, the
  treatments they have experimented and the results they’ve got. And
  compare this experience with data shared by others. (E.g.
  http://curetogether.com/)
• Publicize the portal from August through October
  among healthcare blogs, Facebook advertisement and
  a YouTube video to raise awareness for the cause. The
  idea is to awake people to the Skin Cancer prevention and early
  detection, and also to take away their fear of the disease, because finding it
  early is the best way to ensure it can be treated effectively.



• Look for a partnership on November 27th with The
  Brazilian Society of Dermatology for the Skin Cancer
  Prevention National Campaign in order to increase its
  reach.
• On December 21st, the beginning of the Summer, start an
  advertising campaign called “I protect myself, do you?” for
  the Skin Cancer prevention, which objective is to show that the
  participation of the society is essential to support all the work around
  prevention, early detection and fight against this disease. The campaign would
  be promoted by a viral video in TV broadcasts, journals, magazines, Elemidia
  and hubs.


• To use the main beaches of the capitals where there are
  most incidence of Skin Cancer to distribute transparent
  beach umbrellas, with the portal website address
  printed, accompanied by an informational folder
  remembering people about the protection importance. The
  idea is to make a comparison that the transparent beach umbrellas are like the
  skin without protection and invite them to visit the portal. The idea is to get the
  people to know the portal and also to insert their code, which would come on the
  folder, to receive the protection for their beach umbrellas. And by doing that they
  could also spread to their Facebook or Twitter profiles the slogan of the
  campaign and the portal website address.
• The campaign would also get into the professional
  environments, to make the companies, from different
  segments, encourage their employees to look for the
  Skin Cancer prevention and early detection.
Annual ePlan
Physicians
Jan/Feb       Mar/Apr       May/Jun     Jul/Aug       Sep/Oct       Nov/Dec
PortalElabo   Apps          Event 1/    Event 2/    Web             Event 3/
ration        Developme     Conference/ Conference/ meeting         Conference/
              nt/ Email     Web         Round table                 Round table
              MKT           meeting
              sending/
              Round table


General Public
Jan/Feb       Mar/Apr       May/Jun     Jul/Aug       Sep/Oct       Nov/Dec
PortalElabo                             Portal        Portal        Skin Cancer
ration                                  Advertising   Advertising   Prevention
                                                                    National
                                                                    Campaign/
                                                                    Advertising
                                                                    campaign
Key Success Indicators and
Measurement Plan
• Have the 2,000 oncologists registered in the Portal by the
  end of 3 months with opt-in valid emails
• Have around 500 visits per day in the physician’s portal
• Have the sales representatives visiting one more oncologist
  per day
• Increase the Placebo’ sales in 5% by the end of the year
• Have around 5,000 views per month in the Portal for
  General Public by the end of the year

• Web Analytics
• Apps’ Usability
• YouTube Report/ Facebook Ads Report/ Use of short links
  for tracking the results
Briefing
• Name and product description: Placebo, a new Skin
  Cancer Drug presented to the market on 2010
• Origin and Job history: To spread the product through the
  oncologists. And also to increase the society’s attention to
  the Skin Cancer prevention and early detection.
• Objective of the communication: to increase the Placebo
  sales and to promote access to the Portal for general
  public.
• Target: Oncologists (who don’t have much time for
  searching on the web and need a precise information) and
  general public (who don’t care about protecting from the
  sun).
• Creation: Two Portals, one for each target/ Apps
  development/ Facebook Ad/ Campaign video/ Identity for
  Advertising Campaign
Thank you!

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Estudo de Caso - Roche

  • 1. Placebo tactical ePlan 2012 Marina Polito
  • 2. Physicians Research made with oncologists associated to the Brazilian Society of Oncology • 131 emails sent to the associates • 30 replies • 4 calls Elaboration of a portal for subscribed oncologists with scientific information about skin cancer
  • 3. • Entire scientific articles • Bibliographic research • Open research to specialized journals • Congresses’ Classes and also structured classes research (E.g. medicalservices.com.br) • The Medical Societies’ scientific events • Chat to the members discuss subjects previously determined or to send specific questions about some other topic • To exchange information about patients with referenced colleagues, with the possibility of sending x-rays images or surgical specimens pictures • To spread the news through a weekly newsletter
  • 4. • To create a stock images bank of x-ray, MRI (magnetic resonance imaging), CT (computerized tomography) scans, where the physician could insert the information of his case describing the lesion. The system could suggest hypothesis of diagnosis and the physicians could have access to check all the cases. • To create a database of clinical cases in order to facilitate scientific research. There are a lot of pathologies with few experiences because of the low frequency they happen. The sum of experiences of all physicians in this group could speed the understanding of specific cases.
  • 5. • There could be a space for inviting oncologists to send over an abstract of their actual Metastatic Melanoma cases, offering Roche to provide the research of a therapeutic target. And, by doing so, to increase the spread of information about the existence of specific drugs. • To create a space in this portal with complete information about Placebo and other drugs for skin cancer as well, including all the material used by the sales representatives. • To provide apps that could be useful for the oncologists. For example: SERMO (http://youtu.be/ksDOc4MkIx4). Diagnosis On-Demand, the feature enables physicians to solicit and receive immediate insight from their colleagues on a live case.
  • 6. • To send an email marketing to the 250 oncologistsregistered in CRM database and present them the portal. Also tease them to invite some of their colleagues. Only skin cancer specialists and guests can participate. The registered physicians can invite their colleagues to join. • In 2012 have the two chosen physicians to communicate in real time the main information happening in the 3 events that they will participate. And promote small conferences after all these events for the registered physicians in the portal. These conferences would be filmed and stored in the portal for research.
  • 7. • Once a month realize round tables or web meetings with the most discussed topic in the portal. Invite some oncologists to debate and a very known specialist to moderate. This would also be recorded and would be transmitted by podcast in the portal. • Most of the hospitals make weekly physicians meetings for discussing cases. If possible, to record as well the ones which would discuss mainly skin cancer and make them available in the portal. • To have the sales representatives use tablets during their visits to medical clinics or hospitals in order to optimize their time. They should use online information and lots of images. The physicians don’t want papers anymore. The sales representative should also present the portal and its advantages for the physicians to register and participate.
  • 8. General Public Skin Cancer is the most common cancer in Brazil. According to the National Institute of Cancer - Inca in 2010 there were about 120,000 new cases of the disease. Elaboration of a portal about skin cancer for the general public, such as patients, families and interested in the subject.
  • 9. • 3D interactive visualizations and animation about how the process of cell alterations and the cancer evolution happen • Skin Cancer Signs, Symptoms, Causes, Diagnosis, Treatments, Side effects, Prevention, Support, Rehabilitation • Show all the harmful consequences of Ultraviolet light (UVA and UVB) from the sun and emphasize the greenhouse effects • Photos and testimonies of affected people • Build a system with database patients’ conditions, where they could register anonymously. The idea is to share their own experience by answering a questionnaire about their medical conditions, the treatments they have experimented and the results they’ve got. And compare this experience with data shared by others. (E.g. http://curetogether.com/)
  • 10. • Publicize the portal from August through October among healthcare blogs, Facebook advertisement and a YouTube video to raise awareness for the cause. The idea is to awake people to the Skin Cancer prevention and early detection, and also to take away their fear of the disease, because finding it early is the best way to ensure it can be treated effectively. • Look for a partnership on November 27th with The Brazilian Society of Dermatology for the Skin Cancer Prevention National Campaign in order to increase its reach.
  • 11. • On December 21st, the beginning of the Summer, start an advertising campaign called “I protect myself, do you?” for the Skin Cancer prevention, which objective is to show that the participation of the society is essential to support all the work around prevention, early detection and fight against this disease. The campaign would be promoted by a viral video in TV broadcasts, journals, magazines, Elemidia and hubs. • To use the main beaches of the capitals where there are most incidence of Skin Cancer to distribute transparent beach umbrellas, with the portal website address printed, accompanied by an informational folder remembering people about the protection importance. The idea is to make a comparison that the transparent beach umbrellas are like the skin without protection and invite them to visit the portal. The idea is to get the people to know the portal and also to insert their code, which would come on the folder, to receive the protection for their beach umbrellas. And by doing that they could also spread to their Facebook or Twitter profiles the slogan of the campaign and the portal website address.
  • 12. • The campaign would also get into the professional environments, to make the companies, from different segments, encourage their employees to look for the Skin Cancer prevention and early detection.
  • 13. Annual ePlan Physicians Jan/Feb Mar/Apr May/Jun Jul/Aug Sep/Oct Nov/Dec PortalElabo Apps Event 1/ Event 2/ Web Event 3/ ration Developme Conference/ Conference/ meeting Conference/ nt/ Email Web Round table Round table MKT meeting sending/ Round table General Public Jan/Feb Mar/Apr May/Jun Jul/Aug Sep/Oct Nov/Dec PortalElabo Portal Portal Skin Cancer ration Advertising Advertising Prevention National Campaign/ Advertising campaign
  • 14. Key Success Indicators and Measurement Plan • Have the 2,000 oncologists registered in the Portal by the end of 3 months with opt-in valid emails • Have around 500 visits per day in the physician’s portal • Have the sales representatives visiting one more oncologist per day • Increase the Placebo’ sales in 5% by the end of the year • Have around 5,000 views per month in the Portal for General Public by the end of the year • Web Analytics • Apps’ Usability • YouTube Report/ Facebook Ads Report/ Use of short links for tracking the results
  • 15. Briefing • Name and product description: Placebo, a new Skin Cancer Drug presented to the market on 2010 • Origin and Job history: To spread the product through the oncologists. And also to increase the society’s attention to the Skin Cancer prevention and early detection. • Objective of the communication: to increase the Placebo sales and to promote access to the Portal for general public. • Target: Oncologists (who don’t have much time for searching on the web and need a precise information) and general public (who don’t care about protecting from the sun). • Creation: Two Portals, one for each target/ Apps development/ Facebook Ad/ Campaign video/ Identity for Advertising Campaign