This document estimates the IT costs for setting up an administration office. It outlines requirements for Wi-Fi implementation, security, hardware, and software. The key costs include: - Wi-Fi hardware of Rs. 310,000 for access points, radius server, and access concentrator. - Security hardware of Rs. 2,150,000 for cameras, biometrics, motion sensors, and access cards. - IT hardware for the admin office of Rs. 2,685,000 for desktops, laptops, servers, printers, and phones. - Software for the admin office of Rs. 6,230,000 for Windows, Office, security software, intranet, CRM/

1. 1
Contents
Introduction ..................................................................................................................................................2
Objectives .....................................................................................................................................................2
Color codes ...................................................................................................................................................2
Wi-Fi Implementation...................................................................................................................................3
Security .........................................................................................................................................................4
Physical Security........................................................................................................................................4
Access Cards..........................................................................................................................................4
Building Security Systems .....................................................................................................................4
Associate Level......................................................................................................................................5
Grand Total ...................................................................................................................................................8
Conclusion.....................................................................................................................................................8
Table 1: Wi-Fi Hardware ...............................................................................................................................3
Table 2: Security Hardware...........................................................................................................................5
Table 3:I.T Hardware for Admin Office.........................................................................................................6
Table 4: Software for Admin Office ..............................................................................................................7
Table 5: Total ................................................................................................................................................8
Figure 1: Wi-Fi requirements........................................................................................................................3
Figure 2: Security ..........................................................................................................................................4
Figure 3:I.T Requirements for Administration..............................................................................................5

2. 2
Estimate of I.T cost for Administration office
Introduction: The Management Information System is an important tool used by
service organizations to assist in planning, in addition to resolve existing and potential
problems. To be more specific in the present day world, we find a tremendous increase
in the frequency of change. The emerging changes within and outside the firm make it
imperative that Information technology programs are scientifically managed, specially
on the basis of information based decisions as it is accessible to all by the means of
technology, since the intuition based decisions fail to help organizations in decision
making on every instance.
Objectives: To find
x Cost of Wi-Fi Implementation
x Security Requirements
x I.T requirement for Administration staff
x I.T cost of Administration office
x Cost of ERP/ CRM
x Cost of Portable Devices
Color codes
Figure 1: Color Codes
Color code, shown in figure 1, will be used throughout the document
Hardware
Software

3. 3
Wi-Fi Implementation:
Wi-Fi implementation would be for internet browsing and would be part of security
network. The key would be that Wi-Fi will be isolated from the main network for security
reasons
Figure 2: Wi-Fi requirements
Table 1: Wi-Fi Hardware
Serial No Component Required Units Rate per Unit Total in Rs.
1 Access Point 20 5,000.00 100,000.00
2 Radius
Server
1 50,000.00 50,000.00
3 Access
concentrator
1 100,000.00 100,000.00
4 P.O.E1
40 1,500.00 60,000.00
TOTAL 310,000.00
1
Power over Ethernet: Power for the access points sent using CAT 6 Cables
Wi-Fi
Hardware
Access Points
POE
Radius Server
Access
Concentrator
Software
PPPOE

4. 4
Figure 3: Security
Security: Security is a major technological challenge. To instill confidence in our
customers that we can secure their transactions better than their on-shore IT staff.
Physical Security:
Access Cards
BPO’s delivery area will have an additional security layer with swipe card-based
restricted entry for associates. This ensures that unauthorized people have no access to
the delivery area. Highly secured zones will be further protected with a combination of
access cards plus biometric devices.
Building Security Systems
We will have tight security round-the-clock and access to the building is restricted to
authorized associates. All physical entry and exit points are manned by trained security
personnel. The presence of security personnel will be mandated at the campus entry /
exit points (controlled by the building management).
Security
Access
Control
Wi-FiMonitoring

5. 5
Associate Level
Restricted and need-based access based on roles which will be reviewed periodically.
Above all, the attitude of the people we will recruit will be tested through psychometric
tests. Confidentiality contracts and non-disclosure agreements are signed with each
associate and background checks are done. Strict norms, for information storage and
disposal of data - both electronic and physical – will be mandatory.
Table 2: Security Hardware
Serial No Component Required Units Rate per Unit Total in Rs.
1 Security
Camera
50 15,000.00 750,000.00
2 Biometrics 1 200,000.00 200,000.00
3 Motion
Sensor
100 2,000.00 200,000.00
4 Access
Card/system
1000 1,000.00 1,000,000.00
TOTAL 2,150,000.00
Figure 4:I.T Requirements for Administration
Admin Office
Requirement
Hardware
Server User System
Desktop
Laptop
Thin Client
Document
control
Printer
Scanner
Photocopy
Software
Windows XP
Anti Virus
Firewall
Anti Spyware
MS Office
2007
Google Apps
Document
Management
Intranet
WEB 2.0 tools
CRM/ ERP
BPM
Reporting
Tools
B.I Tools
Database

6. 6
Table 3:I.T Hardware for Admin Office
Serial No Component Required Units Rate per Unit Total in Rs.
1 Desktop 30 30,000.00 900,000.00
2 Senior Mgt
Laptop
5 75,000.00 375,000.00
3 Executive
Laptop
5 40,000.00 200,000.00
4 Thin Client 10 11,000.00 110,000.00
5 Server 1 150,000.00 150,000.00
6 Printer 1 150,000.00 150,000.00
7 Scanner 10 20,000.00 200,000.00
8 Photocopy 2 100,000.00 200,000.00
9 Mobile
Phone/PDA
20 20,000.00 400,000.00
TOTAL 2,685,000.00
Software Requirements:
x Windows XP
o Anti Virus
o Firewall
o Anti Spyware
x MS Office 2007
x Google Apps
o Document Management
o Intranet
o WEB 2.0 tools
x CRM/ ERP
o BPM
o Reporting Tools
o B.I Tools
o Database

7. 7
Table 4: Software for Admin Office
Serial No Component Required
Units
Rate per Unit Total in Rs.
1 Windows XP 30 6,500.00 195,000.00
2 Anti virus 40 7,000.00 280,000.00
3 Firewall 40 5,000.00 200,000.00
4 Anti Spy 40 5,000.00 200,000.00
5 Office 2007 40 7,000.00 280,000.00
6 Google Apps 50 2,500.00 125,000.00
7 Document
Management
1 200,000.00 200,000.00
8 Intranet / Web
Development
1 200,000.00 200,000.00
9 E-learning 1 200,000.00 200,000.00
10 ERP/CRM 1 2,500,000.00 2,500,000.00
11 Reporting
Tool
1 1,500,000.00 1,500,000.00
12 Business
Intelligence
Tools
1 200,000.00 200,000.00
13 Database 1 150,000.00 150,000.00
TOTAL 6,230,000.00

8. 8
Table 5: Total
Serial No Table No Page No Sub Total Amount in Rs.
1 Table 1 3 310,000.00
2 Table 2 5 2,150,000.00
3 Table 3 6 2,685,000.00
4 Table 4 7 6,230,000.00
GRAND TOTAL 11,375,000.00
Grand Total: One hundred thirteen lacs and seventy five thousand only
Conclusion: Captive power generation a key factor by which BPO industry can grow
without hindrance. It would imperative to work on cost of production and the way
forward would be to find ways and means to reduce cost of production.