The document discusses various tools essential for product management, categorized into analytics, road mapping, user feedback, project management, design, CRM, development, communication, A/B testing, and documentation. Each category includes examples of tools that facilitate workflows, enhance collaboration, and help align products with customer needs. Understanding and utilizing these tools improve time management, customer satisfaction, and overall product development success.

1. TOOLS USED IN
PRODUCT MANAGEMENT
PRESENTED BY HANI ALZOUBI

2. TABLE OF CONTENT
• INTRODUCTION
• TOOLS CATEGORIES
• EXAMPLES OF THESE TOOLS
• ADVANTAGES OF KNOWING HOW
TO USE THESE TOOLS
• CONCLUSION

3. INTRODUCTION
 Product managers guide a product from conception through
development to market launch.
 To effectively manage this process, they rely on various tools that
help with project management, customer feedback, road
mapping, analytics, and collaboration. These tools streamline
workflows, facilitate communication, and ensure that the product
meets customer needs and business goals.

4. TOOLS CATEGORIES
ANALYTICS A N D METRIC
TOOLS
ROAD M APPING AND
PLANNING TOOLS
USER FEEDBACK A N D
RESEARCH TOOLS
PROJECT M A N A G E M E N T
A N D COLLABORATION
TOOLS
PROTOTYPING A N D
DESIGN TOOLS
CUSTOMER RELATIONSHIP
M A N A G E M E N T TOOL( CRM)
DEVELOPMENT A N D
TESTING TOOLS
C O M M U N I C AT I O N A N D
COLLABORATION TOOLS
A/B TESTING A N D
OPTIMIZATION TOOL
DOCUMENTATION TOOLS

5. ANALYTICS AND
METRIC TOOL
Autom atically captures all
user interactions without
m anual event tracking,
offering retroactive
analysis and insights.
HEA P GOOGLE ANALYTIC TOOL
offers detailed reports on
traffic sources, user
behavior, and conversions.
M IXPA N EL
A tool that focuses on user
behavior, with funnel
analysis, cohort tracking,
and A/B testing.
AMPLITUDE
It helps understand user
behavior and drive product
strategy through product
analytics

6. ROAD MAPPING AND
PLANNING TOOLS
A Com prehensive
product roadm ap tool for
idea m anagem ent, goal
setting, and detailed
planning.
A HA ! ROADMUNK
Provides custom izable
roadm aps to align team s
and stakeholders.
PRODUCT PLAN
A tool that is used for
creating, m anaging and
sharing product roadm aps.

7. USER FEEDBACK A N D
RESEARCH TOOLS
A sim ple tool for survey
and feedback
collection
GOOGLE FORMS SURVEYMONKEY
Easy- to- use survey
creation tool with
tem plates, question
banks, and real- tim e
analytics.
TYPEFORM
An Engaging, conversational
tool for collecting
quantitative and qualitative
surveys.
USERTESTING
On- dem and user research tool
offering video feedback from real
users, usability testing, and user

8. PROJECT MANAGEMENT AND
COLLABORATION TOOL
A sim ple tool for survey
and feedbacIt is used for
tracking bugs, issues,
with extensive
custom ization options.k
collection
JIRA TOOL TRELLO
This tool includes options
for assigning tasks, setting
due dates, and adding
com m ents.
A SA N A
A task and product
m anagem ent tool that
helps team s coordinate
their work

9. PROTOTYPING AND
DESIGN TOOLS
FIGM A SKETCH
Vector- based design
tool focused on UI/UX
design which can be
used for creating user
persona and sim ple
wire fram es.
IN V ISION
A collaborative whiteboard
platform that supports
brainstorm ing design and
team collaboration and for
em pathy m aps and user
For creating interactive
prototypes and gathering
feedbacks that can be
used for designing
userflow.
MIRO
A tool for wirefram ing,
m ind m apping and
flowcharting. It is useful
for brainstorm ing and
A Collaborative interface
design tool that allows
sim ultaneous work on
designs and for creating
user flow
WHIMSICAL
A sim ple to use design
tool with tem plates for
creating visuals,
presentations etc.
CANVA:

10. CUSTOMER RELATIONSHIP
MANAGEMENT TOOL
A CRM tool used for
m anaging custom er
relationships, m arketing,
and sales
HUBSPOT SALESFORCE
A CRM tool with features for
sales, service, m arketing,
and commerce.
IN SIGHTLY
A CRM tool for m anaging
custom er relationships,
tracking sales, and
running m arketing
cam paigns.

11. DEVELOPMENT AND
TESTING TOOL
A platform for version
control and collaborative
software development
GITHUB SELEN IUM
An open source tool for
autom atic testing of
web applications.
BITBUCKET
A Git repository
m anagem ent solution for
source code and
developm ent projects

12. COMMUNICATION AND
COLLABORATION TOOLS
Real- tim e m essaging, file
sharing, and integrations
with various productivity
tools.
SLA C K MICROSOFT TEAMS
A collaboration platform
with chats, video
conferencing and file
sharing
DISC ORD
A tool for Com m unity
building, team
com m unication, voice
chat
Video conferencing tool
that integrates with
Google Workspace,
offering high- quality
video calls, screen
used to assign and collect
assignm ents, com m unicate
with students, and keep
track of their progress
ZOOM/ GOOGLE MEET
GOOGLE CLASSROOM

13. A/B TESTING AND OPTIMIZATION
TOOL
For A/B testing, split
URL testing, and
m ultivariate testing.
VWO (VISUAL WEBSITE
OPTIMIZER)
GOOGLE OPTIMIZER
A/B testing that
integrates with
Google analytics
OPTIM IZELY
An experim entation
platform that helps
im prove custom er
experience.

14. DOCUMENTATION TOOLS
It allows team s to create,
share, and collaborate on
docum ents in a
centralized workspace
CONFLUENCE NOTION
An all- in- one workspace
that com bines note- taking,
task m anagem ent, and
docum ent creation.
A tool for Collaborative
docum ent creation, real-
tim e editing, shared
documentation.
It allows team s to work
together on docum ents,
add m ultim edia, and
m anage tasks within the
GOOGLE DOCS
DROPBOX PAPER

15. ADVANTAGES OF KNOWING
HOW TO USE THESE TOOLS
IMPROVED TIME MANAGEMENT
PROFESSIONAL GROWTH / GIVES YOU A N
EDGE IMPROVED CUSTOMER SATISFACTION
ENHANCES COMMUNICATION, COORDINATION AND
COLLABORATION
IMPROVED PRODUCT DEVELOPMENT

16. An overall, proficiency with various product
management tools contributes to more
effective project execution, better team
dynamics, and a higher likelihood of product
success, while also supporting professional
growth and organizational goals.
CONCLUSION