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Web 2.0: towards collaborative - Lee Bryant
Web 2.0 tools like blogs, wikis, and newsfeeds are becoming enterprise-ready and can enable better collaboration, awareness, participation and decision making within organizations. These social tools are networked rather than centralized and use collective intelligence through interactions within communities. A case study of a law firm found that a blended social software solution improved knowledge sharing and reduced administrative work through group blogging, newsfeeds, and wiki integration with internal systems.
