The document discusses enterprise resource planning (ERP) and key factors for successful ERP implementation. It notes that 40% of companies fail to achieve their business goals even a year after implementing ERP. ERP implementation requires business process redesign, new information technology capabilities, and managing risks and change. Successful ERP projects have clear leadership, realistic plans, personnel selection, communication, and monitoring progress.

1. Enterprise Resource Planning (ERP): Making It Happen

3. “ Many major companies are having difficulty achieving effective enterprise resource planning even after a full year of implementation,” according to a report issued by The Conference Board. The report goes on to state that “some 40% of participants in The Conference Board survey failed to achieve their business case even a year after having implemented enterprise resource planning (ERP).” ----(The Conference Board)

5. Summary ERP and e-Business

10. Implementing ERP: The Three Elements

11. The New Industrial Engineering Business Process Information Technology Redesign Capabilities How can processes be redesigned using IT?

12. Business Process Redesign

16. Strategic Project Management

18. Risk Management “ It ’ s the alligators that you don ’ t see, that will bite you. ”

19. ERP Risks

20. Change Management

21. Multiple Projects, Multiple Visions, Competing Resources Six Sigma Collaborative Product Design ERP Empowerment Vision

22. The Essential Elements of Change Management

23. The Ten Steps for a Successful ERP Project 1. Clearly defined Project Mission 2. Leadership at the Top 3. Realistic Project Schedule/Plan 4. Client Consultation 5. Personnel selection

24. 10 ERP Success Factors 6. Technical Tasks 7. Client Acceptance 8. Monitoring & Feedback 9. Communication 10. Trouble-shooting The Ten Steps for a Successful ERP Project

25. ERP: Making It Happen