The document discusses using helpdesk or ticketing systems to track electronic resources acquisitions where ERMS systems failed. It describes how Stanford University Libraries and Claremont Colleges' Library implemented JIRA and eRATS in Footprints respectively to standardize their processes, define problems, and provide transparency into the status of electronic resource orders and activations. Both systems structure metadata, enable coordination between teams, and collect email trails to successfully track electronic resources acquisitions.
Presentation on electronic records management and archival issues. Originally presented at the Fall 2008 meeting of the Southeastern Wisconsin Archivists Group
ER&L 2011 - Innovative eResource Workflow StrategiesKelly Smith
Panel Presentation at Electronic Resources & Libraries Conference 2011
~ Kelly Smith and Laura Edwards, Eastern Kentucky University: "Managing eResource Workflow with Drupal"
~Xan Arch, Reed College: "Ticketing Systems for Tracking E-Resources Workflow"
~Ben Heet, Notre Dame: "CORAL: An Open Source Solution for eResource Management"
~Robert McDonald and Lori Duggan, Indiana University: "Enabling Flexible E-Resources Workflow with Kuali OLE"
Presentation on electronic records management and archival issues. Originally presented at the Fall 2008 meeting of the Southeastern Wisconsin Archivists Group
ER&L 2011 - Innovative eResource Workflow StrategiesKelly Smith
Panel Presentation at Electronic Resources & Libraries Conference 2011
~ Kelly Smith and Laura Edwards, Eastern Kentucky University: "Managing eResource Workflow with Drupal"
~Xan Arch, Reed College: "Ticketing Systems for Tracking E-Resources Workflow"
~Ben Heet, Notre Dame: "CORAL: An Open Source Solution for eResource Management"
~Robert McDonald and Lori Duggan, Indiana University: "Enabling Flexible E-Resources Workflow with Kuali OLE"
Presenter: Andrea Imre, Southern Illinois University Carbondale
This session will focus on the benefits and challenges of implementing
CORAL (Centralized Online Resource Acquisitions and Licensing), an open
source ERM developed at the University of Notre Dame. CORAL offers
libraries the option to reorganize their electronic resource management
workflow and to collect information about their electronic resources into one
central place without having to commit funding for a new library software
from the ever shrinking library budget. CORAL currently includes four
modules: licensing, resources, organization, and usage statistics. In addition
to the challenges that are faced in any ERM implementation such as data
collection, data preparation, staff buy in, etc., this session will address issues
specific to using an open source software in an academic library.
Mending the Gap between Library's Electronic and Print Collections in ILS and...New York University
This presentation proposed a conceptual model to model user's info seeking behavior in the context of their experience and use the model to improve library's collections and services using St. John's University Libraries for case study. It reviewed Web content technologies offered by IT vendors, and compared what offered in content technologies by Library IT vendors. To fill in the gap, It developed the preliminary proposal for 1) required data architecture in SOA framework, 2) desired features for managing library print and electronic content on library's website, 3) adoption of Semantic Web standards and technologies for managing library resources, and 4) the case study scenario with sample conceptual model.
Page Not Found; Creating a troubleshooting workflow for your libraryRachel Becker
Nothing can ruin a patron’s library experience more than a resource that refuses to open or download. As a greater number of library resources move online librarians are faced with the constant task of keeping them accessible. Websites are taking advantage of this by offering library users access to articles illegally made available outside of paywalls. Establishing a proactive and effective troubleshooting workflow for your library is key to encouraging continued use of databases and resources. Key areas include testing, working with vendors, and convenient reporting avenues. With a little planning and teamwork your library can bring in users and retain them through consistent and easy to use online resources.
A Brief History of Information Technology
Databases for Decision Support
OLTP vs. OLAP
Why OLAP & OLTP don’t mix (1)
Organizational Data Flow and Data Storage Components
Loading the Data Warehouse
Characteristics of a Data Warehouse
A Data Warehouse is Subject Oriented
For more visit : http://jsbi.blogspot.com
Lecture presented at PAARL's National Seminar-workshop on the theme "Towards Innovating Technical Services: Viewpoints for Advanced Resources Management" (Manila, The National Library of the Philippines Auditorium, 26-27 August 2009) by Willian San Andres Frias
Presentation given at the Text Mining for Scholarly Communications and Repositories
Joint Workshop, 28-29 Oct 2009 (http://www.nactem.ac.uk/tm-ukoln.php)
Redefining ETL Pipelines with Apache Technologies to Accelerate Decision-Maki...Eran Chinthaka Withana
Pharmaceutical and medical device makers spend over $130bn each year collecting and analyzing new data, mostly through clinical trials. It costs over $1.8bn to bring a new drug to market, and over $4bn when factoring in the cost of failures. By more efficiently understanding and analyzing this data, new drugs can reach patients quicker, safer, and at a lower cost.
In this presentation, Eran will discuss how ETL pipelines can be built using the Apache and other open source projects to improve clinical trial development. We will examine how the system is built, the challenges we faced and how we are able to reduce cost, accelerate execution time, and improve results. We will also demonstrate how reliable resource allocation, scalable data ingestion adapters, on-demand and fault tolerant job deployments, and monitoring benefit clinical trial decision-making and execution.
This presentation was provided by Ivy Anderson of the California Digital Library, during the NISO event, "Library Resource Management Systems: New Challenges, New Opportunities," held October 8 - 9, 2009.
Presenter: Andrea Imre, Southern Illinois University Carbondale
This session will focus on the benefits and challenges of implementing
CORAL (Centralized Online Resource Acquisitions and Licensing), an open
source ERM developed at the University of Notre Dame. CORAL offers
libraries the option to reorganize their electronic resource management
workflow and to collect information about their electronic resources into one
central place without having to commit funding for a new library software
from the ever shrinking library budget. CORAL currently includes four
modules: licensing, resources, organization, and usage statistics. In addition
to the challenges that are faced in any ERM implementation such as data
collection, data preparation, staff buy in, etc., this session will address issues
specific to using an open source software in an academic library.
Mending the Gap between Library's Electronic and Print Collections in ILS and...New York University
This presentation proposed a conceptual model to model user's info seeking behavior in the context of their experience and use the model to improve library's collections and services using St. John's University Libraries for case study. It reviewed Web content technologies offered by IT vendors, and compared what offered in content technologies by Library IT vendors. To fill in the gap, It developed the preliminary proposal for 1) required data architecture in SOA framework, 2) desired features for managing library print and electronic content on library's website, 3) adoption of Semantic Web standards and technologies for managing library resources, and 4) the case study scenario with sample conceptual model.
Page Not Found; Creating a troubleshooting workflow for your libraryRachel Becker
Nothing can ruin a patron’s library experience more than a resource that refuses to open or download. As a greater number of library resources move online librarians are faced with the constant task of keeping them accessible. Websites are taking advantage of this by offering library users access to articles illegally made available outside of paywalls. Establishing a proactive and effective troubleshooting workflow for your library is key to encouraging continued use of databases and resources. Key areas include testing, working with vendors, and convenient reporting avenues. With a little planning and teamwork your library can bring in users and retain them through consistent and easy to use online resources.
A Brief History of Information Technology
Databases for Decision Support
OLTP vs. OLAP
Why OLAP & OLTP don’t mix (1)
Organizational Data Flow and Data Storage Components
Loading the Data Warehouse
Characteristics of a Data Warehouse
A Data Warehouse is Subject Oriented
For more visit : http://jsbi.blogspot.com
Lecture presented at PAARL's National Seminar-workshop on the theme "Towards Innovating Technical Services: Viewpoints for Advanced Resources Management" (Manila, The National Library of the Philippines Auditorium, 26-27 August 2009) by Willian San Andres Frias
Presentation given at the Text Mining for Scholarly Communications and Repositories
Joint Workshop, 28-29 Oct 2009 (http://www.nactem.ac.uk/tm-ukoln.php)
Redefining ETL Pipelines with Apache Technologies to Accelerate Decision-Maki...Eran Chinthaka Withana
Pharmaceutical and medical device makers spend over $130bn each year collecting and analyzing new data, mostly through clinical trials. It costs over $1.8bn to bring a new drug to market, and over $4bn when factoring in the cost of failures. By more efficiently understanding and analyzing this data, new drugs can reach patients quicker, safer, and at a lower cost.
In this presentation, Eran will discuss how ETL pipelines can be built using the Apache and other open source projects to improve clinical trial development. We will examine how the system is built, the challenges we faced and how we are able to reduce cost, accelerate execution time, and improve results. We will also demonstrate how reliable resource allocation, scalable data ingestion adapters, on-demand and fault tolerant job deployments, and monitoring benefit clinical trial decision-making and execution.
This presentation was provided by Ivy Anderson of the California Digital Library, during the NISO event, "Library Resource Management Systems: New Challenges, New Opportunities," held October 8 - 9, 2009.
Access to Freely Available Journal Articles: Gold, Green, and Rogue Open Ac...Jason Price, PhD
A recent bibliometrics study found that 54% of 4.6 million scientific papers from peer-reviewed journals indexed in Scopus during the years 2011-2013 could be downloaded for free on the internet in April of 2014 (Archambault, et al. 2014). As time rolls on, authors and researchers are increasingly using more-and-less legal scholarly article sharing services to "take back the literature," or even just to access it more conveniently (Bohannon, 2016). The objective of this study was to evaluate a manageable sample of journal articles across the sciences, social sciences and humanities for their availability in gold, green and rogue open access forms, including ResearchGate and Sci-Hub. Attendees will gain a greater appreciation of the extent of open access availability through Google Scholar, Google and commercial discovery systems, and will be challenged to roll with the times by expanding the role of libraries in broadening access to the freely available literature.
Discovery or Displacement? A Large Scale Longitudinal Study of the Effect of ...Jason Price, PhD
Plenary session for Charleston Conference 2013. Authors: Michael Levine-Clark, John McDonald, Jason Price. In this first large scale study of the effect of discovery systems on electronic resource usage, the authors present initial findings on how these systems alter online journal usage by academic library researchers. The study examines usage of content hosted by four major academic journal publishers at 24 libraries that have implemented one of the major discovery systems, EBSCO's EDS, Ex Libris' Primo, OCLC's Worldcat Local, or SerialsSolutions’ Summon. A statistically rigorous comparison of COUNTER-compliant journal usage at each library from the 12 months before and after implementation will determine the degree to which usage rises or falls after discovery tool implementation and address rumors that discovery tools differ in their impact on electronic resource usage.
3. What was delivered “ With [our ERMS] we have all the information in one place” http://www.weewonderfuls.com/2006/02/huh.html Licenses Contacts Notes Status indicator Reminders Access info
From a vendor glossy: All about the flow ¾ of this process is about acquisitions! Discover through access at least
A Disjointed database Status indicator, overlayed on access mngmt page License page Contacts page Notes page, with reminders Vendor statistics page Weak connections between pages No sense of flow in the system 2009 Marketing quote
Standardized: Scattered e-resource acquisition process Centralized: Information needed: funding formula (often complex for expensive e-resources), type of order (content + access, subscription only, etc) license contact person for vendor, subjects for addition to databases page, any local notes, availability of MARC records No central place to store information needed for e-resource acquisition Transparent: Lack of transparency for bibliographers
Standardized: Scattered e-resource acquisition process Centralized: Information needed: funding formula (often complex for expensive e-resources), type of order (content + access, subscription only, etc) license contact person for vendor, subjects for addition to databases page, any local notes, availability of MARC records No central place to store information needed for e-resource acquisition Transparent: Lack of transparency for bibliographers
We did not need to purchase separately. In order to encourage wider adoption, Digital Library department gave me administrator access with full rights to create and administer new projects.
Default JIRA workflow – Open, In Progress, Resolved, Closed Issue goes through same set of steps each time, in a single direction through the department Each unit has been assigned a distinct role with every issue in JIRA, creating a more cohesive workflow cycle of an electronic resource. Payments department also notified when an issue transitions from Ordering to Electronic Resources to prompt Payments that a resource is ready to be paid, or an invoice may need to be claimed.
Results rely on triage manager to start new purchase along acquisition process Information added along the way, such as purchase order number by Ordering department
Statuses allow progression of incident to be shown in Confluence wiki without direct attribution to staff member. Selectors can show whose hands the issue is in, without feeling that one person is the problem.
Payments dept: notification of order placed and po #, allowing them to pay invoices in hand or find more information when they receive invoice. If they note when invoice is paid, e-resources will know when access should begin Recent developments: end of the year rush worse than ever, Tech Support starting to use JIRA,
Already set up JIRA projects for new proxy requests and for MARC record loading. Currently working on setting up workflow for purchasing microfilm and moving newspaper to auxiliary storage. Drupal forms will allow tighter control over form details and functionality without need to request help from Digital Library at every turn
Note not intended for single ejournals or standing order titles
Requires basic information & needs analysis Portions formerly missing in emailed requests, and field limits match listing tool “ Front loads” request for metadata we used to try to track down later in the process DB description, Subject/Type choices* Submission begins tracking process
Key features – Decision support system Invites group participation in evaluation Increases objectivity in decision making Need to add pricing info
Includes only those license points we negotiate Allows any collection librarian to complete license review (and collaboration as necessary)
Key features Collection librarian chooses applicable steps and notes necessary detail Acquisition staff completes steps individually Clear tabular view shows what remains to be done
Not lost in someone’s email or printed on someone’s desk Available to requestor community