This 275-page report from September 2012 analyzes the e-retail market in the UK. It finds that online spending is expected to increase 15% to £31.2 million in 2012. Significant opportunities for growth exist among younger (15-24) and older (55+) shoppers. Tablets are opening online shopping to new consumers. The report provides detailed data and forecasts on online spending, shoppers, and sales across 14 retail sectors to 2016. It identifies challenges and opportunities for retailers to enhance their multichannel offerings and engage customers online.
The retail industry is undergoing major technological changes driven by the growth of online shopping and off-price retailing. In 2016, retailers will have to respond by focusing on online sales, customer experience, and innovation. Traditional retailers will increase their online investments while decreasing store investments. Acquisitions will increase as retailers battle for market share. The South Asian market will become a major force in retail, driven largely by India and China.
Will the e-commerce success make the ride rough for Indian brick and mortar retailers ? or will it be the much needed shot in the arm for Indian Retail ?
The power of Chinese e-consumption is unstoppable despite the slowing economy and is estimated to reach 9.6 Trillion RMB by 2020. This sheer magnitude alone is the main reason why we are now taking a spotlight on China’s E-commerce industry.
Online shopping in FMCG (based on Comeos eCommerce research), presented by Sophie Van Neck (Senior Research Manager at InSites Consulting) on Wednesday October 8, 2014 at UBA Expertise Center Research Panels.
Direct to consumer is a major growth platform for any brand and retailer today. With the rise in e-commerce, companies are offering innovative solutions to help shoppers enjoy a less costly, more convenient, and most of all more satisfying shopping experience.
E-commerce in fashion industry
Apparel & accessories sales in US: Apparel has become an online success - Jeffrey Grau, eMarketer.
Fashion emerges as best-performing segment of ecommerce in UK - IMRG Capgemini e-Retail Sales Index.
Southeast Asia startup investments 2013: It’s all about e-commerce, fashion and women: Mobile commerce, online retail, payments, C2C marketplaces, flash sales.
eCommerce Benchmark for the Fashion Industry:
Where does the traffic come from in fashion? - Direct, Paid, Organic, CPS, CPC, Viral/Social, E-mail newsletter; social and viral media play a much bigger role in fashion.
Conversion ratios in fashion retail.
Platform for your e-store – why Magento?: Shopify, SquareSpace, Tictail, Magento; Bonobos, Nike, Christian Louboutin, MyTheresa.
Magento Enterprise Customer Success Story GANT: High performance and visual inspiration, Full screen experience, Custom campaign modules, Look book, Customized checkout, Flexible landing and content pages, Integration with multiple warehouse and ERP systems, Access rights management across multiple sites/stores, Localized payment and shipping methods;
290% increase in conversion rate, 13% increase in traffic, 35% reduction in page load time, 50% decrease in hosting costs.
Why choose Responsive Web Design?: U.S. Mobile Commerce Activities
Divante for fashion: SOLAR Company Case Study: http://divanteltd.com/blog/complex-e-commerce-implementation-fashion-brand/ .
Traemos un #research realizado a nivel #mundial durante el #brote de #COVID19 sobre cómo afectará al futuro #comprador y la importancia que tiene el #online en este nuevo panorama.
Puedes leerlo aquí
The retail industry is undergoing major technological changes driven by the growth of online shopping and off-price retailing. In 2016, retailers will have to respond by focusing on online sales, customer experience, and innovation. Traditional retailers will increase their online investments while decreasing store investments. Acquisitions will increase as retailers battle for market share. The South Asian market will become a major force in retail, driven largely by India and China.
Will the e-commerce success make the ride rough for Indian brick and mortar retailers ? or will it be the much needed shot in the arm for Indian Retail ?
The power of Chinese e-consumption is unstoppable despite the slowing economy and is estimated to reach 9.6 Trillion RMB by 2020. This sheer magnitude alone is the main reason why we are now taking a spotlight on China’s E-commerce industry.
Online shopping in FMCG (based on Comeos eCommerce research), presented by Sophie Van Neck (Senior Research Manager at InSites Consulting) on Wednesday October 8, 2014 at UBA Expertise Center Research Panels.
Direct to consumer is a major growth platform for any brand and retailer today. With the rise in e-commerce, companies are offering innovative solutions to help shoppers enjoy a less costly, more convenient, and most of all more satisfying shopping experience.
E-commerce in fashion industry
Apparel & accessories sales in US: Apparel has become an online success - Jeffrey Grau, eMarketer.
Fashion emerges as best-performing segment of ecommerce in UK - IMRG Capgemini e-Retail Sales Index.
Southeast Asia startup investments 2013: It’s all about e-commerce, fashion and women: Mobile commerce, online retail, payments, C2C marketplaces, flash sales.
eCommerce Benchmark for the Fashion Industry:
Where does the traffic come from in fashion? - Direct, Paid, Organic, CPS, CPC, Viral/Social, E-mail newsletter; social and viral media play a much bigger role in fashion.
Conversion ratios in fashion retail.
Platform for your e-store – why Magento?: Shopify, SquareSpace, Tictail, Magento; Bonobos, Nike, Christian Louboutin, MyTheresa.
Magento Enterprise Customer Success Story GANT: High performance and visual inspiration, Full screen experience, Custom campaign modules, Look book, Customized checkout, Flexible landing and content pages, Integration with multiple warehouse and ERP systems, Access rights management across multiple sites/stores, Localized payment and shipping methods;
290% increase in conversion rate, 13% increase in traffic, 35% reduction in page load time, 50% decrease in hosting costs.
Why choose Responsive Web Design?: U.S. Mobile Commerce Activities
Divante for fashion: SOLAR Company Case Study: http://divanteltd.com/blog/complex-e-commerce-implementation-fashion-brand/ .
Traemos un #research realizado a nivel #mundial durante el #brote de #COVID19 sobre cómo afectará al futuro #comprador y la importancia que tiene el #online en este nuevo panorama.
Puedes leerlo aquí
E-COMMERCE AND THE FUTURE OF RETAIL: 2015Cooper Smith
This document summarizes trends in the retail industry, focusing on the growth of digital commerce. Some key points:
- Digital commerce, including purchases made online and through mobile devices, is growing significantly and now accounts for nearly 10% of total US retail sales. Growth is driven by increased smartphone and tablet usage.
- Certain categories like media/entertainment, electronics and apparel have seen over half of their sales move online. Younger traditional retailers relying mainly on in-store sales like JCPenney are struggling, while those like Gap with larger digital presences are faring better.
- Health/personal care and grocery represent major future opportunities for online sales growth, but online options must increase to meet consumer demand
This document profiles online shoppers and buyers in Canada. It finds that while online shopping was once mysterious, it is now the preferred method for many Canadians. Online buyers are most likely to be aged 25-34, college educated, and have middle incomes. The top concerns of online shoppers are returns policies, shipping costs, and ensuring product quality matches online descriptions. Retailers must provide seamless online experiences across all devices to meet rising customer expectations of convenience.
China eCommerce Market Analysis Report 2013 – Chapter 2: Characteristics and ...GLG (Gerson Lehrman Group)
This document analyzes the characteristics and evolution of Chinese eCommerce users based on data from 2012-2013. It finds that the number of online shoppers in China reached 242 million in 2012, with an average spending of RMB 5,023. Online shoppers are increasingly purchasing overseas goods, with total spending reaching RMB 48.3 billion in 2012. The document also examines user demographics, spending habits, and preferred product categories in detail. Key trends include rising incomes levels, more purchases of luxury brands and international products, and growth of online shopping in lower-tier cities.
Criteo’s analysis of shopping data from Q4 2015 demonstrates that mobile leaders grew their share of transactions faster than average in a world where mobile devices are at the center of the connected consumer.
Top retailers see double the growth in mobile’s share of transactions, widening the gap with average retailers in the space.
Nearly four-in-ten consumers shop on multiple devices and complete those purchases on a mobile device almost a third of the time.
Dedicated shopping apps dwarf the mobile web at all points on the path to purchase, from browsing products to the sale itself.
Japan, UK and South Korea continue to lead the globe in mobile transactions, and smartphones are driving that growth.
The document discusses trends in online retailing in India and internationally. It notes that online retailing is growing rapidly in India, with consumers purchasing a wide range of products online like cosmetics, jewelry, watches, clothing, electronics, and fitness equipment. International examples show how digital technologies have transformed industries like music, books, and travel by meeting customer needs through e-commerce. The future of retail is seen as increasingly online, with traditional brick-and-mortar stores facing pressure to also have strong online presences. Key factors for success in online retailing are discussed like products, presentation, technology, efficiency, pricing, delivery and promotion.
Hamburg based secondary research company yStats.com has released a new report on B2C E-Commerce. The “MENA B2C E-Commerce Report 2014” indicates that Middle East and Northern Africa are among the most dynamic regions in global E-Commerce, with still more growth expected in coming years.
The impact of e-commerce on traditional shoppingWendy Soton
The document summarizes the development of e-commerce and issues with traditional shopping, proposing online shopping as a solution. It compares traditional and online shopping in terms of price, convenience, and ability to compare prices. While online sales are growing rapidly, the document concludes that traditional retail will still have a place in the future.
The document discusses trends in e-commerce for the fashion industry. It covers topics like the steps for a successful e-business, principles for e-commerce startups, e-business strategies including electronic data interchange, how e-commerce works with affiliate marketing, and how the apparel/fashion industry utilizes e-commerce. Categories of apparel commonly sold online are discussed, along with benefits of e-commerce for the fashion industry and trends like mobile commerce and personalization.
This document provides a research report on online retailing of fashion clothing in India. It begins by introducing online retailing and growth trends in India. The research problem is defined as studying drivers of customers shifting from brick-and-mortar to online buying of fashion clothing. Research methods include literature review, surveys, interviews. Hypotheses are that upper classes shop online more and those in one-tier cities shop online more. Findings show hypotheses are false as lower income groups and those in two-tier cities dominate online shopping. Suggestions include targeting younger male audiences, improving websites, and offering competitive prices and payment options.
This document discusses e-commerce and digital markets. It begins by defining e-commerce as digitally enabled transactions between organizations and individuals using the internet. It then describes the growth of e-commerce since 1995 and identifies eight unique features of e-commerce technology, including ubiquity, global reach, and personalization. The document outlines different types of e-commerce models and discusses how digital markets reduce costs. It also examines payment systems for e-commerce transactions.
e-Commerce Facts and Stats 2015 and BeyondEuro IT Group
Euro IT Group teams have delivered dozens of ecommerce platforms. We cover the complete spectrum of ecommerce services from software architecture and development to additional plug ins development, modules extensions, user experience design, testing, maintenance and support, integration with other business systems (eg CRM, ERP, inventory), SEO, marketing, store migration or mobile responsive versions of your ecommerce platform.
Our e-commerce team consists of technical people, business analysts and marketing specialists with hands on experience in tailoring feature rich e-commerce solutions for companies that required modern design, a rich user experience, huge data volumes and integration with additional systems, all this done following the latest industry trends. Our focus is mostly on Magento development.
The document discusses the role of packaging in online shopping. It notes that while packaging plays an important role in protecting products and communicating brands in physical stores, its role changes in online shopping where the primary purpose after purchase is protection during shipping. However, packaging still influences consumer behavior and loyalty online. Marketers are exploring opportunities to enhance the online shopping experience through packaging, such as ensuring it matches what was shown online or creating memorable unboxing experiences. While packaging may become less important at the point of online purchase, it can boost consumer satisfaction upon delivery.
We surveyed eCommerce Managers and CEOs from European countries and prepared the report based on their experiences and our knowledge.
What are the business trends that are going to revolutionize the eCommerce market?
What are the most important technologies to invest in next 5 years?
Why 2017 is the Year of the Bot?
Are marketplaces really worth to invest in?
Retailers are taking steps to improve online conversion rates for clothing sales, which typically hover around 3%. A survey found the main barriers are customers not being able to see product quality, check fit, or determine correct size. Retailers are testing solutions like virtual fitting rooms, optimizing product pages, and free returns. Reducing high return rates is also a priority as they can reach 40% online versus traditional stores. Technology may help address these issues to boost online fashion sales.
INTERNET SHOPPING AND ITS IMPACT ON CONSUMER BEHAVIOURPrathamesh Gawane
The document discusses understanding consumers' online shopping and purchasing behaviors. It aims to study how factors like price, time, and demography influence consumers' buying decisions online. The objectives are to study awareness, acceptance, and issues around online shopping and their impact on purchase decisions. While online shopping is growing rapidly, many consumers remain hesitant due to security concerns, lack of seeing products physically, and authenticity questions. Younger consumers aged 18-30 tend to shop online most.
In the 13th edition of the Tech Top 10s, explore 10 innovations in the realm of e-Commerce from all over the globe, as well as the Middle East of course.
Explore how you can shop through social media services such as Instagram and Twitter, by tapping on "likes" and #tagging or leaving "comments".
Also take a look at how one website connects Moroccan artisans with shopper worldwide.
You've probably come across PayPal, but have you ever heard of Arab PayPal? You will after reading this.
And finally, have you ever seen a Bitcoin ATM?
The document discusses the shift from multi-channel to omni-channel commerce. It notes that technological advancements and changing consumer expectations are enabling new channels like mobile and digital that consumers use simultaneously. Research shows that omni-channel shoppers who use multiple channels spend significantly more. Retailers now need integrated strategies and data across channels to provide a consistent brand experience for these omni-channel consumers.
This 185-page report examines China's polycarbonate (PC) industry, including economic trends, production and demand for PC through 2021. It profiles major PC producers in China and analyzes supply and demand factors. The report sells for a single-user license of $4,000 and contains historical data from 2001 to 2011 as well as forecasts through 2016 and 2021. It examines China's PC industry structure, capacity, end-users, investment environment and marketing channels.
Diagnostic Testing in Ancillary Hospital Locations: Innovative Technologies a...ReportsnReports
This document provides a 973-page report on diagnostic testing markets outside main hospital laboratories, such as emergency rooms, operating rooms, and intensive care units. It includes analysis of market dynamics, size, growth trends, technologies, and business opportunities. The report segments the market and provides test volume and sales forecasts for over 300 procedures. It also reviews leading point-of-care diagnostic instruments and emerging technologies. Strategic recommendations are provided for new product opportunities and alternative market expansion strategies.
E-COMMERCE AND THE FUTURE OF RETAIL: 2015Cooper Smith
This document summarizes trends in the retail industry, focusing on the growth of digital commerce. Some key points:
- Digital commerce, including purchases made online and through mobile devices, is growing significantly and now accounts for nearly 10% of total US retail sales. Growth is driven by increased smartphone and tablet usage.
- Certain categories like media/entertainment, electronics and apparel have seen over half of their sales move online. Younger traditional retailers relying mainly on in-store sales like JCPenney are struggling, while those like Gap with larger digital presences are faring better.
- Health/personal care and grocery represent major future opportunities for online sales growth, but online options must increase to meet consumer demand
This document profiles online shoppers and buyers in Canada. It finds that while online shopping was once mysterious, it is now the preferred method for many Canadians. Online buyers are most likely to be aged 25-34, college educated, and have middle incomes. The top concerns of online shoppers are returns policies, shipping costs, and ensuring product quality matches online descriptions. Retailers must provide seamless online experiences across all devices to meet rising customer expectations of convenience.
China eCommerce Market Analysis Report 2013 – Chapter 2: Characteristics and ...GLG (Gerson Lehrman Group)
This document analyzes the characteristics and evolution of Chinese eCommerce users based on data from 2012-2013. It finds that the number of online shoppers in China reached 242 million in 2012, with an average spending of RMB 5,023. Online shoppers are increasingly purchasing overseas goods, with total spending reaching RMB 48.3 billion in 2012. The document also examines user demographics, spending habits, and preferred product categories in detail. Key trends include rising incomes levels, more purchases of luxury brands and international products, and growth of online shopping in lower-tier cities.
Criteo’s analysis of shopping data from Q4 2015 demonstrates that mobile leaders grew their share of transactions faster than average in a world where mobile devices are at the center of the connected consumer.
Top retailers see double the growth in mobile’s share of transactions, widening the gap with average retailers in the space.
Nearly four-in-ten consumers shop on multiple devices and complete those purchases on a mobile device almost a third of the time.
Dedicated shopping apps dwarf the mobile web at all points on the path to purchase, from browsing products to the sale itself.
Japan, UK and South Korea continue to lead the globe in mobile transactions, and smartphones are driving that growth.
The document discusses trends in online retailing in India and internationally. It notes that online retailing is growing rapidly in India, with consumers purchasing a wide range of products online like cosmetics, jewelry, watches, clothing, electronics, and fitness equipment. International examples show how digital technologies have transformed industries like music, books, and travel by meeting customer needs through e-commerce. The future of retail is seen as increasingly online, with traditional brick-and-mortar stores facing pressure to also have strong online presences. Key factors for success in online retailing are discussed like products, presentation, technology, efficiency, pricing, delivery and promotion.
Hamburg based secondary research company yStats.com has released a new report on B2C E-Commerce. The “MENA B2C E-Commerce Report 2014” indicates that Middle East and Northern Africa are among the most dynamic regions in global E-Commerce, with still more growth expected in coming years.
The impact of e-commerce on traditional shoppingWendy Soton
The document summarizes the development of e-commerce and issues with traditional shopping, proposing online shopping as a solution. It compares traditional and online shopping in terms of price, convenience, and ability to compare prices. While online sales are growing rapidly, the document concludes that traditional retail will still have a place in the future.
The document discusses trends in e-commerce for the fashion industry. It covers topics like the steps for a successful e-business, principles for e-commerce startups, e-business strategies including electronic data interchange, how e-commerce works with affiliate marketing, and how the apparel/fashion industry utilizes e-commerce. Categories of apparel commonly sold online are discussed, along with benefits of e-commerce for the fashion industry and trends like mobile commerce and personalization.
This document provides a research report on online retailing of fashion clothing in India. It begins by introducing online retailing and growth trends in India. The research problem is defined as studying drivers of customers shifting from brick-and-mortar to online buying of fashion clothing. Research methods include literature review, surveys, interviews. Hypotheses are that upper classes shop online more and those in one-tier cities shop online more. Findings show hypotheses are false as lower income groups and those in two-tier cities dominate online shopping. Suggestions include targeting younger male audiences, improving websites, and offering competitive prices and payment options.
This document discusses e-commerce and digital markets. It begins by defining e-commerce as digitally enabled transactions between organizations and individuals using the internet. It then describes the growth of e-commerce since 1995 and identifies eight unique features of e-commerce technology, including ubiquity, global reach, and personalization. The document outlines different types of e-commerce models and discusses how digital markets reduce costs. It also examines payment systems for e-commerce transactions.
e-Commerce Facts and Stats 2015 and BeyondEuro IT Group
Euro IT Group teams have delivered dozens of ecommerce platforms. We cover the complete spectrum of ecommerce services from software architecture and development to additional plug ins development, modules extensions, user experience design, testing, maintenance and support, integration with other business systems (eg CRM, ERP, inventory), SEO, marketing, store migration or mobile responsive versions of your ecommerce platform.
Our e-commerce team consists of technical people, business analysts and marketing specialists with hands on experience in tailoring feature rich e-commerce solutions for companies that required modern design, a rich user experience, huge data volumes and integration with additional systems, all this done following the latest industry trends. Our focus is mostly on Magento development.
The document discusses the role of packaging in online shopping. It notes that while packaging plays an important role in protecting products and communicating brands in physical stores, its role changes in online shopping where the primary purpose after purchase is protection during shipping. However, packaging still influences consumer behavior and loyalty online. Marketers are exploring opportunities to enhance the online shopping experience through packaging, such as ensuring it matches what was shown online or creating memorable unboxing experiences. While packaging may become less important at the point of online purchase, it can boost consumer satisfaction upon delivery.
We surveyed eCommerce Managers and CEOs from European countries and prepared the report based on their experiences and our knowledge.
What are the business trends that are going to revolutionize the eCommerce market?
What are the most important technologies to invest in next 5 years?
Why 2017 is the Year of the Bot?
Are marketplaces really worth to invest in?
Retailers are taking steps to improve online conversion rates for clothing sales, which typically hover around 3%. A survey found the main barriers are customers not being able to see product quality, check fit, or determine correct size. Retailers are testing solutions like virtual fitting rooms, optimizing product pages, and free returns. Reducing high return rates is also a priority as they can reach 40% online versus traditional stores. Technology may help address these issues to boost online fashion sales.
INTERNET SHOPPING AND ITS IMPACT ON CONSUMER BEHAVIOURPrathamesh Gawane
The document discusses understanding consumers' online shopping and purchasing behaviors. It aims to study how factors like price, time, and demography influence consumers' buying decisions online. The objectives are to study awareness, acceptance, and issues around online shopping and their impact on purchase decisions. While online shopping is growing rapidly, many consumers remain hesitant due to security concerns, lack of seeing products physically, and authenticity questions. Younger consumers aged 18-30 tend to shop online most.
In the 13th edition of the Tech Top 10s, explore 10 innovations in the realm of e-Commerce from all over the globe, as well as the Middle East of course.
Explore how you can shop through social media services such as Instagram and Twitter, by tapping on "likes" and #tagging or leaving "comments".
Also take a look at how one website connects Moroccan artisans with shopper worldwide.
You've probably come across PayPal, but have you ever heard of Arab PayPal? You will after reading this.
And finally, have you ever seen a Bitcoin ATM?
The document discusses the shift from multi-channel to omni-channel commerce. It notes that technological advancements and changing consumer expectations are enabling new channels like mobile and digital that consumers use simultaneously. Research shows that omni-channel shoppers who use multiple channels spend significantly more. Retailers now need integrated strategies and data across channels to provide a consistent brand experience for these omni-channel consumers.
This 185-page report examines China's polycarbonate (PC) industry, including economic trends, production and demand for PC through 2021. It profiles major PC producers in China and analyzes supply and demand factors. The report sells for a single-user license of $4,000 and contains historical data from 2001 to 2011 as well as forecasts through 2016 and 2021. It examines China's PC industry structure, capacity, end-users, investment environment and marketing channels.
Diagnostic Testing in Ancillary Hospital Locations: Innovative Technologies a...ReportsnReports
This document provides a 973-page report on diagnostic testing markets outside main hospital laboratories, such as emergency rooms, operating rooms, and intensive care units. It includes analysis of market dynamics, size, growth trends, technologies, and business opportunities. The report segments the market and provides test volume and sales forecasts for over 300 procedures. It also reviews leading point-of-care diagnostic instruments and emerging technologies. Strategic recommendations are provided for new product opportunities and alternative market expansion strategies.
This report provides a summary and analysis of the HVAC industry. It was published in November 2012, contains 146 pages, and can be licensed for $3,960. The report examines the US and global HVAC markets, including historical data from 2002-2011 and forecasts through 2022. It covers market sizes and trends for various HVAC equipment categories, discusses key manufacturers, and analyzes factors influencing industry growth. The HVAC industry is recovering from recession but growth remains flat as the next administration takes shape.
3GPP workshop on LTE in unlicensed spectrum (chairman summary)Yi-Hsueh Tsai
This document is my synthesis of the workshop contributions and discussion, hoping that it can help companies achieve convergence in follow-up discussions on this subject
The document discusses the main deployment options and requirements emerging from the discussion
The point here is not to note every single variant that was mentioned! Options or requirements that did not receive enough attention can be discussed offline among interested companies, and if consensus emerges around them, they can be later captured in future SI proposals
France Blood Banking Market: Innovative Technologies and Emerging Business Op...ReportsnReports
This document provides a 430-page report on the blood banking market in France, including forecasts for blood testing volumes and reagent sales over the next 10 years. It covers 40 different blood tests and the major suppliers for those tests. The report also reviews emerging testing technologies and their potential applications, as well as business opportunities and strategic recommendations for suppliers in this market. It provides an in-depth analysis of market drivers, trends, participants and growth opportunities in the French blood banking sector.
Hybrid Mobile-Cloud Computing: Driving the Future of Enterprise MobilityReportsnReports
This 16-page report discusses hybrid mobile cloud (HMC) computing, which combines native mobile applications with cloud computing. It defines HMC and its roles in enterprise computing. The report argues that HMC will become the dominant paradigm for enterprise applications within a few years by enabling IT to deploy customer-facing apps and be more strategic. It covers mobile platforms, cloud computing, native apps vs. HTML5, smartphone vs. tablet development, HMC architecture and deployment, and how HMC positions IT for the future. The target audience includes cloud providers, mobile operators, developers and technology companies.
Switzerland Diagnostic Imaging Investment Opportunities, Analysis and Forecas...ReportsnReports
The document summarizes a report titled "Switzerland Diagnostic Imaging Investment Opportunities, Analysis and Forecasts to 2018". The 185-page report provides market data for diagnostic imaging in Switzerland from 2004-2018, including revenue, volume, average prices and company shares for 10 market categories. It can be purchased for a single-user license of $2,500. The report methodology involves proprietary databases, primary/secondary research and in-house analysis from industry experts.
Argentina Diagnostic Imaging Market Outlook to 2018 - Ultrasound Systems, MRI...ReportsnReports
This report provides an in-depth analysis of the diagnostic imaging market in Argentina from 2004-2018. Key findings include:
- The overall diagnostic imaging market in Argentina was valued at $XX million in 2011 and is forecast to reach $XX million by 2018.
- The top categories by revenue in 2011 were ultrasound systems, X-ray systems, and computed tomography systems.
- The report provides historical (2004-2011) and forecast (2011-2018) revenue, volume, and price data for each diagnostic imaging category as well as company market shares.
- Major players in the Argentina diagnostic imaging market include Siemens Healthcare, GE Healthcare, Philips Healthcare, and Toshiba Medical Systems.
Este documento explica la importancia del estado de flujo de efectivo, el cual muestra la entrada y salida de efectivo de una entidad durante un período determinado. El estado de flujo de efectivo es útil para evaluar la liquidez, solvencia y capacidad de generar recursos de una entidad, así como distinguir el origen y aplicación de sus recursos financieros. Los objetivos principales del estado de flujo de efectivo son presentar información sobre la obtención y utilización de efectivo de la entidad y mostrar los cambios en su situación financiera.
This 239-page report analyzes the US recycled plastics industry, presenting historical data from 2001-2011 and forecasts through 2016 and 2021. It details recycled plastic collection and demand by source, resin, and market. The report finds that US demand for post-consumer recycled plastics will rise 5.9% annually through 2016, driven by sustainability initiatives and improved collection infrastructure. However, the overall recycling rate will remain low at 6.5% in 2016 due to challenges such as a lack of collection in some markets and high export volumes. Collection of rigid plastics and film is forecast to increase more rapidly than bottles. The report also profiles major industry players and provides market share data.
Este documento describe los recursos digitales y herramientas digitales. Un recurso digital es cualquier información almacenada en formato digital que incluye metadatos para describir aspectos técnicos y educativos. Las herramientas digitales tienen ventajas como motivar e interactuar a los estudiantes, pero también desventajas como transmitir información poco segura o crear adicción.
El documento presenta un proyecto para mejorar la limpieza en los colegios. Explica que los colegios necesitan mantener un ambiente adecuado para los estudiantes con buenos métodos de limpieza. El proyecto propone que los estudiantes se encarguen de mantener limpias las salas y patios a través de buenos hábitos como no tirar basura y usar los basureros. El funcionamiento principal será mantener todo limpio. Se sugiere financiarlo con actividades como completadas para recaudar fondos. La conclusión es que este proyecto
This document provides a summary of the 388-page report "World Flavors & Fragrances". The report details global demand, markets, and industry structure for flavors and fragrances. It finds that worldwide demand will rise 4.4% annually through 2016 to $26.5 billion, driven by growth in packaged foods, personal care products, and health and wellness trends. Consumer preferences for natural and premium products will increase value consumption for most categories except aroma chemicals. Rapid urbanization and health concerns in developing nations will particularly boost food and beverage flavor usage.
The document analyzes trends in the Australian retail sector based on surveys of retailers and an analysis of online transactions, finding that while online and mobile sales are growing, many retailers have yet to fully integrate their digital and physical channels or leverage customer data analytics. Younger consumers are driving the growth of online spending but brand loyalty remains strong. The transition to digital is ongoing, with opportunities remaining for retailers to boost their online presence through improved customer experience, product selection, and marketing.
- On a single day in November more people logged onto China's most popular e-commerce site than the entire population of Brazil.
- China surpassed the US in 2013 to become the world's largest digital retail market, with online shopping spending growing over 70% annually since 2009 and expected to reach RMB 3.3 trillion by 2015.
- Chinese e-commerce shoppers display unique behaviors such as being comfortable with mobile purchases, comparing prices across sites, and using online research to inform in-store purchases.
This document discusses direct marketing strategies for retailers. It begins by providing context on the growth of the UK retail sector since 2013. It then discusses trends like the increasing complexity of the shopper journey across channels. Key points made include that 44% of retail transactions now involve multiple channels, and click-and-collect is becoming more popular. The document also examines the rise of omnichannel retailing and how direct mail can drive customers online. It provides case studies on how retailers like Boden, ASOS, IKEA and Very.co.uk have successfully used direct mail as part of integrated marketing campaigns.
This document summarizes research from the Altagamma-McKinsey Online Observatory on digital trends in the luxury goods market. Some key findings include:
- Digital interactions now influence over 45% of luxury purchases, with pure online sales doubling in recent years and expected to reach 20 billion euros or 6% of the total luxury market by 2017.
- More than 70% of luxury shoppers own smartphones and about half own tablets, driving greater mobile engagement with brands online and influencing in-store purchases.
- While social media accounts for over half of all online mentions of luxury brands, fewer than one in three luxury shoppers actively post opinions online, and only 3% of posts are negative in sentiment.
E-commerce in Nigeria is growing rapidly, with an increasing number of consumers shopping online. According to the research, the majority of online shoppers in Nigeria are between the ages of 25-34, and males shop online more than females. Most online visits come from Lagos. Android is the most used operating system, while Google Chrome is the most used browser. Returning visitors and those from organic search engines have higher conversion rates. Traffic and sales peak on weekdays between 11am-4pm. Fashion products are consistently the most popular purchase category each quarter.
The document provides an overview of trends in the in-store consumer shopping experience as it relates to the evolution of point-of-sale (POS) technology and digital/mobile commerce. It notes that consumers are increasingly using mobile technologies like smartphones to research products, compare prices, and make purchases both in-store and online. This has disrupted traditional retail models and benefited online retailers. It also discusses the convergence of coupons, loyalty programs, and payments onto digital platforms and the growth of mobile payments. Retailers face threats from "showrooming" but can counter this with integrated digital offerings that provide personalized deals and experiences to consumers.
Omni Channel Business Trend: an Opportunity to Grab Our Customer BusinessJeffrey BAHAR
STAR event was held to give an appreciation for top 50 Samsung's Handphone Retailers across Indonesia. Spire, along with Google and Kadence, was invited to STAR event to share their knowledge and applicable strategy to improve offline handphone retail business. Spire Indonesia Senior Manager, Albertus Edy shared the importance of offline to online (omni-channel) strategy to the retailers.
He said the online retailing has not completely shift the purchase behaviour, since most of the purchase activities are still found in offline retail stores. However, business adaptation to bring multi-channel experiences would be a significant advantage in current competition. Available at anywhere and accessible at anytime are the concept of Omni-channel that is urgently required.
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Voici la 6ème édition complète (les 5 volumes) de l'étude annuelle UPS Pulse of Online Shopper™. Développée en partenariat avec comScore et Astound Commerce, cette étude vise à fournir des informations sur les comportements et les préférences des acheteurs en ligne. Les 5 volumes sont réunis en un seul (Digital Evolution, a Mobile Mindset, Channel Dynamics, the Savvy Shoppers & Retail Fundamentals.). C'est une bible pour mieux connaître les comportements des acheteurs. Bonne lecture !
Technology is dramatically changing how consumers shop and purchase products in several key ways:
1. The path to purchase is becoming more complex as shoppers conduct online research from multiple sources before making a purchase across various channels both online and in-store.
2. New channels are emerging for shoppers to research and buy products, and the roles of traditional retail channels are evolving, requiring brands to have an integrated marketing strategy across channels.
3. Shoppers are using an increasing variety of technologies while shopping in-store, like smartphones, that allow them to research products and find deals, changing the in-store shopping environment.
4. These changes require brands to have more customized and flexible marketing approaches that can
1. e-Retail in the UK
Report Details:
Published:September 2012
No. of Pages: 275
Price: Single User License – US$4495
As consumers increasingly expect the convenience of shopping from anywhere at anytime the
multichannel model is becoming a key element in retail. Understand how new technologies can be
used in the market to enhance e-retail as well as pinpoint where the opportunities and threats are
and how to manage these most effectively for your business.
Features and Benefits
•Take advantage of new technologies to improve your multichannel offer and enhance the
shopper experience
•Use the data, forecasts to 2016, and insight on the online sector to help form an effective growth
strategy
•Use consumer data to understand customer profiles and identify where the underpenetrated
sectors are
•Identify the threats as well as the opportunities to grow business in this channel by looking at the
key issues
Highlights
Though growth in online spending is slowing, it is set to rise by 15.0% to £31.2m in 2012. The
greater convenience of shopping online will continue to resonate with an increasingly time-poor
shopper while advantages that online retailers have over physical stores will continue to make
using this channel more appealing to customers
When comparing age groups, shoppers aged between 15 and 24 and over 55 are below average
for shopper penetration and spend per head providing opportunities for growth
Since the first widely sold tablet was launched in 2010, this new technology has continued to
increase in popularity. According to our e-retail survey, 7.4% of those that shop online used a
tablet to do so in 2011, and we expect this to rise going forward as they continue to provide
consumers with a new, easier way to shop
Your key questions answered
•How is m-commerce impacting on the online model and how can I my business take advantage
2. of this?
•Which customers present the most opportunities for growth going forward and what sectors will
outperform/underperform?
•What are the factors that will impede or maximise future growth opportunities online?
Get your copy of this report @
http://www.reportsnreports.com/reports/191883-e-retail-in-the-uk.html
Major points covered in Table of Contents of this report include
EXECUTIVE SUMMARY
Key findings
Online spend will increase by £4.1m to £31.2m in 2012 …
… and £1.00 in every £7.00 to be spent online in 2016;
Another 1.4 million people begin shopping online;
Significant gains to be made online among 15–24 year olds and 55+ shoppers;
Tablets will open online shopping up to new consumers;
Retailers must invest in mobile friendly sites;
Social media continues upwards trajectory;
Emerging markets increasingly attractive;
Online will claim the majority share of the books market;
Music & video sales to be virtually all online by 2016;
Becoming multichannel next stage for clothing & footwear retailers;
Specialist furniture & floorcoverings retailers must improve websites to benefit from pent up
demand;
While online health & beauty sales growth will slow, it remains strong.
Main conclusions
Online spend will increase by £4.1m to £31.2m in 2012
Another 1.4 million people begin shopping online
Significant gains to be made online among 15–24 year olds and 55+ shoppers
Tablets will open online shopping up to new consumers
Retailers must invest in mobile friendly sites
Social media continues upwards trajectory
Emerging markets increasingly attractive
Music & video sales to be virtually all online by 2016
Online will claim the majority share of the books market
Becoming multichannel next stage for clothing & footwear retailers
Specialist furniture & floorcoverings retailers must improve websites to benefit from pent up
demand
While online health & beauty sales growth will slow, it remains strong
MARKET SUMMARY & FORECAST
Online spending growth and forecasts
Channel begins to mature but plenty of opportunity remains
3. Internet access and numbers of shoppers online
(Untitled sub-section)
Spend per head set to slow
More value conscious shoppers boost spend per head during the downturn
Growth has been driven by volume
Number of shopping trips continues to increase while transaction size remains static
OUTLOOK
Key issues
Technology
M-commerce makes online shopping more accessible than ever
Mobile as a payment device provides big opportunities
Tablets will open online shopping up to new consumers
Making shop assistants multichannel will get shoppers online
Offering free Wi-Fi instore
Underpenetrated sectors
Significant gains to be made online among younger and older shoppers
Over 55 shoppers will become more important to online retailers in the next five years
International expansion
Emerging markets are increasingly attractive
Customer engagement, loyalty, and trust
Security fears still hold back online channel
Personalising websites to target consumers’ needs
In the right sectors, premium delivery services can bring in greater returns
Social interaction can increase trust and boost sales
Celebrity endorsements still have a place online
Pureplay retailers opening stores
CONSUMER ANALYSIS
Summary
Percentage of Internet users turning to online shopping rises 1.3 points
ABC1s continue to lead the way
Online shopping habits by gender
Women overtake men for the first time
Men continue to spend more than women
Online shopping habits by age
Over-55s continue to lead for Internet access, now numbering over 10 million
35–44s made many more shopping trips in 2011
35–44s spent significantly more online in 2011
25–34s rein in their spending
Online shopping habits by socioeconomic group
Internet access continues its steady growth across all socioeconomic groups
C2 online shoppers decline in number while DEs record highest growth
DEs spent £1.2bn more in 2011 than 2010
4. C2 average spend rises
Average transaction size for DEs has shot up
Online versus instore shopping
Online continues to be the channel of choice
Convenience remains the key driver to shop online
Reasons to shop online and satisfaction levels
Returning goods remains a sticking point
Reputation has become increasingly important
Shoppers increasingly embrace the more social side of online retailing
Security issues
Retailer reputation
Value issues
Technical issues
Personalised and interactive features of websites
Product information
User friendliness
Multichannel habits
(Untitled sub-section)
Click & collect continues to grow
SECTOR OVERVIEW
While electricals retains top spot, food & grocery and clothing & footwear gain ground
Clothing & footwear top for growth for fourth straight year
Continued shift towards downloading ensures online dominates music & video market
Strong growth of clothing & footwear driven by greatest number of shoppers
Sharp decline in female DIY shoppers puts it bottom for women (and top for men from third)
Health & beauty pushes ahead of DIY for spend per head in positions seven and eight
Music & video pushes ahead of electricals in third and fourth places for frequency of shop
Convenience and cheaper products remain main drivers for online shopping
Free delivery is the top selling point for all online sectors barring DIY
Company reputation scores more highly when selecting a retailer
Cheap delivery becomes more important than fast delivery
Clothing & footwear knocks books off top of research chart
Books
Online will account for over half of all book sales in 2013
A further 2 million shoppers will buy books online by 2016
We expect spend per head growth to peak in 2012
Rise of e-books reduces average spend
The norm for online books shoppers is 5–10 visits per year
Women have increased both their spending and their share of the market
Over-55s are increasingly taking to online book shopping
Convenience recovers following a fall in score in 2010
Online leads the way for most factors versus bricks and mortar stores…
5. Major players
Outlook
Clothing & footwear
Online continues to outperform sector
Clothing & footwear gains an extra 1.7m internet shoppers in 2011
Spend per head continues to rise – though growth rate slows
Spend per year shifts up
Just under one in four shop 5–10 times a year
More than half of all internet shoppers shop clothing & footwear
DE shoppers return while 55+ shoppers stay away
More consumers cite time saving as a reason to shop for clothing & footwear online
Shift from online to instore emerges
Major players
Outlook
DIY & gardening
Online market impacted by weak conditions and rise of click & collect
Shopper numbers increase year-on-year following dip in 2011
While growing from 2013 onwards, spend per head will only improve by 4.0% between
2011 and 2016
Proportion of smaller purchases increases as shoppers cut back
While frequency average declines slightly, regular shoppers are still a significant proportion
Shopper numbers and spend shift decisively towards men
Penetration remains highest of older, more affluent customers
Convenience remains king but lower prices gain ground
More shoppers find online better than instore for DIY & gardening shopping
Major players
Outlook
Electricals
We expect power surge for proportion of electricals sales via online in 2012
Growth among shopper numbers set to slow
Squeezed midmarket forcing some shoppers to rein in their spending
Sharp increase in the proportion of shoppers buying more than 31 times per year
Shopper numbers and spend decline sharply for women
More cautious shoppers impact online electricals across all demographic groups
Price and convenience continue to be the main reasons why shoppers go online
Improvements in preferring to shop online indicate that the less loyal have been stripped
out
Retailers need to stay on top of convenience
Major players
Outlook
Food & grocery
Growth stems from improved delivery and ranges
6. Shopper numbers rise as recruitment continues
Young affluent males provide fillip to growth
Major players
Outlook
Furniture & floorcoverings
A more affluent customer helps drive strong growth
… and there will be spend per head growth – peaking in 2014 as pent-up demand is
satisfied
Spend per year below £40.00 makes up greater proportion
AB shoppers account for increase in frequency of visits between 5–10 times per year
Now women account for the majority of spend on F&F online
Overall penetration improves but remains the lowest among all sectors
Top Three reasons the same as year before
Shift from online to instore emerges
Major players
Outlook
Health & beauty
Hard to beat instore enjoyment factor but lowest online share leaves opportunity to build
sales
Shopper numbers recover after fall in 2010
Spend per head grows steadily
Men drive increase in proportion of shoppers making more than 31 visits a year
Females continue to dominate
Female ABs are main shoppers
Convenience dominates online
Major players
Outlook
Homewares
Online homewares sees largest growth for three years
An additional 2 million people are expected to buy their homewares online by 2016
Spend per head will increase by around 12.5% between 2011 and 2016
Around a quarter of internet shoppers spend £20.00 or less per year
One fifth of all online homewares shoppers make 50 or more visits
Fewer men than women shop online for homewares, but men account for majority of
spend
The number of DEs shopping for homewares online has shot up
Convenience picks up again after faltering in 2010
Online leads instore by a considerable margin in seven categories
Major players
Outlook
Music & video
(Untitled sub-section)
7. Music & video’s share of online shoppers will remain virtually flat
Spend per head will fall out to 2016
More shoppers spend less on music & video
Shopping frequency has gradually declined over 2010
Males account for two-thirds of spend online
25–34s are keener on shopping online for music & video
Convenience bounces back
Instore still lags behind online in numerous categories
Major players
Outlook
APPENDIX
Glossary
Glossary
Ask the analyst
Global Retail FreeView
Disclaimer
TABLES
Table: Online spending growth 2006–11 & forecast to 2016e
Table: 10 most shopped retailers via m-commerce in 2011
Table: Internet users and online shopper profiles, 2011
Table: Profile of online shoppers, 2006–11
Table: Online shopper penetration, 2006–11
Table: Number of online shoppers by age group, 2006–11
Table: Online spending by sector 2006–11
Table: Sector sales year-on-year change % 2006–11
Table: Percentage of each sector's sales via online 2006–11
Table: Online shopping population by sector 2011
Table: Online spend per head by sector (A–G) 2011
Table: Online spend per head by sector (H–Z) 2011
Table: Frequency of shopping by sector 2011
Table: Why the internet is chosen for making purchase by sector 2011
Table: What is important when shopping online by sector A–E October 2011
Table: What is important when shopping online by sector F–Z October 2011
Table: Why buy from one retailer in preference to another by sector A–E 2011
Table: Why buy from one retailer in preference to another by sector F–Z 2011
Table: Why return to a website % of online shoppers by sector A–E October 2011
Table: Why return to a website % of online shoppers by sector F–Z October 2011
Table: Percentage of all online shoppers researching before purchasing – by sector 2011
Table: Online books market 2006–11 and forecast to 2016
Table: Online books shopping population 2007–16
Table: Spend per year on books online 2011
Table: Frequency of shopping for books online 2011
8. Table: Gender breakdown of online books market 2011
Table: Online clothing & footwear market 2006–11 & forecast to 2016
Table: Online clothing & footwear shopping population 2007–16
Table: Spend per year on clothing & footwear online 2011
Table: Frequency of shopping for clothing & footwear online 2011
Table: Gender breakdown of online clothing & footwear market 2011
Table: Online DIY & gardening market 2006–11 & forecast to 2016
Table: Online DIY & gardening shopping population 2007–16
Table: Spend per year on DIY & gardening online 2011
Table: Frequency of shopping for DIY & gardening online 2011
Table: Gender breakdown of online DIY & gardening market 2011
Table: Online electricals market 2006–11 & forecast to 2016
Table: Online electricals shopping population 2007–16
Table: Spend per year on electricals online 2011
Table: Frequency of shopping for electricals online 2011
Table: Gender breakdown of online electricals market 2011
Table: Online food & grocery market 2006–11 and forecast to 2016
Table: Online food & grocery shopping population 2007–16
Table: Spend per year on food & grocery online 2011
Table: Frequency of shopping for food & grocery online 2011
Table: Gender breakdown of online food & grocery market 2011
Table: Online grocery delivery terms 2012
Table: Online furniture & floorcoverings market 2006–11 & forecast to 2016
Table: Online furniture & floorcoverings shopping population 2007–16
Table: Spend per year on furniture & floorcoverings online 2011
Table: Frequency of shopping for furniture & floorcoverings online 2011
Table: Gender breakdown of online furniture & floorcoverings market 2011
Table: Online health & beauty market 2006–11 & forecast to 2016
Table: Online health & beauty shopping population 2007–16
Table: Spend per year on health & beauty online 2011
Table: Frequency of shopping for health & beauty online 2011
Table: Gender breakdown of online health & beauty market 2011
Table: Online homewares market 2006–11 & forecast to 2016
Table: Online homewares shopping population 2007–16
Table: Spend per year on homewares online 2011
Table: Frequency of shopping for homewares online 2011
Table: Gender breakdown of online homewares market 2011
Table: Online music & video market 2006–11 and forecast to 2016
Table: Online music & video shopping population 2007–16
Table: Spend per year on music & video online 2011
Table: Frequency of shopping for music & video online 2011
Table: Gender breakdown of online music & video market 2011
9. FIGURES
Figure: Online expenditure and growth 2011–16
Figure: Online sales as a percentage of total UK retail 2011–16
Figure: Internet access 2011–16
Figure: Online shoppers as % of those with internet access 2011–16
Figure: Number of online shoppers and y-o-y growth % 2011–16
Figure: Average online spend per head 2006–11
Figure: Average online spend per head 2011–16
Figure: Online shopping trips per year and average transaction value 2006–11
Figure: E-retail key issues 2012
Figure: Most utilised retail-related mobile functions 2011 on 2010
Figure: Mobile payment solutions 2012
Figure: Benefits and drawbacks of mobile payments 2012
Figure: How tablets will attract more shoppers 2012
Figure: Driving multichannel through shop assistants 2012
Figure: Benefits and drawbacks of offering free Wi-Fi instore 2012
Figure: Which customer segments are underpenetrated and how can this be improved 2012
Figure: Penetration and spend per head by age group 2011
Figure: Penetration compared to average penetration for 16–24 year old shoppers from How
Britain Shops and e-retail
Figure: Barriers facing online shoppers aged 15–24, 2011
Figure: ASOS Fashion Finder, August 2012
Figure: 15–24 year old shoppers find high street shopping better for speed of purchase 2011
Figure: Growth among online shopper numbers by age group 2011–16
Figure: Lack of knowing how to shop online is a barrier for shoppers aged over 55, 2011
Figure: Example of NatWest’s instant messenger help service 2012
Figure: E-commerce players delivering to each country, 2012
Figure: ASOS’s dedicated German e-store, 2012
Figure: Apple’s dedicated Swedish e-store, 2012
Figure: Problems and solutions for online security 2012
Figure: Value of online fraud 2004–11
Figure: The fear of fraud and its impact on those affected 2011
Figure: Shoppers worried about giving financial details online, % by age group 2011
Figure: Striking the balance between security and usability 2012
Figure: Recent innovations in payment cards to improve online security 2012
Figure: Amazon’s personalised homepage 2012
Figure: BBC personalised homepage 2012
Figure: Amazon’s Prime service 2012
Figure: Ocado Delivery Pass 2012
Figure: Topshop customer review email 2012
Figure: Justin Timberlake celebrity endorsement, 2012
Figure: Store opportunities for pureplayers 2012
10. Figure: Simply Be store 2012
Figure: eBay Christmas boutique 2011
Figure: Uses cited for the Internet, 2010 and 2011
Figure: Online shoppers penetration % of all adults, by region, 2011
Figure: Internet access, by gender, 2008–11
Figure: Number of online shoppers, by gender, 2008–11
Figure: Online shoppers breakdown, by gender, 2007–11
Figure: Total online spending, by gender, 2006–11
Figure: Average spend per head, by gender, 2006–11
Figure: Average number of online shopping trips in the past 12 months, by gender, 2008–11
Figure: Internet access, by age, 2008–11
Figure: Profile of online shoppers, by age group, 2008–11
Figure: Average number of online shopping trips in the past 12 months, by age, 2008–11
Figure: Age breakdown of Internet food & non-food shopping usage, %, 2011
Figure: Online spend, by age group, 2008–11
Figure: Average spend per head, by age group, 2008–11
Figure: Average transaction size, by age, 2008–11
Figure: Internet access, by socioeconomic group, 2008–11
Figure: Number of online shoppers, by socioeconomic group, 2008–11
Figure: Socioeconomic profile of Internet shoppers, 2007–11
Figure: Average online shopping trips in past 12 months, by socioeconomic group, 2008–11
Figure: Total online spending, by socioeconomic group, 2008–11
Figure: Average spend per head, by socioeconomic group, 2008–11
Figure: Average transaction size, by socioeconomic group, 2008–11
Figure: Consumers preference for shopping method, 2008–11
Figure: Why the Internet was chosen for purchase, overall e-retail, 2009–11
Figure: Online shopping versus physical shopping, October 2011
Figure: Consumer satisfaction with online retail, 2011
Figure: Top 10 reasons to buy from one site over another, 2009–11
Figure: Consumer attitudes to online reviews, 2009–11
Figure: Importance of customer reviews on website, by age, 2010 and 2011
Figure: Importance of shopper communities and forums, by age, 2010 and 2011
Figure: Importance of customer Q&A on website, by age, 2010 and 2011
Figure: Shoppers preferring to shop on sites with trusted certification bodies, 2010 and 2011
Figure: Shoppers worried about giving out financial details online, 2010 and 2011
Figure: Consumer attitudes – retailer reputation preferences, 2010 and 2011
Figure: Prices online are generally cheaper than instore, by age, 2010 and 2011
Figure: Delivery charges are a problem when shopping online, by age, 2010 and 2011
Figure: Finding what you want to purchase online is difficult, by age, 2010 and 2011
Figure: More convenient to buy instore than wait for a delivery, by age, 2010 and 2011
Figure: Receiving postal deliveries is difficult when shopping online, by age, 2010 and 2011
Figure: Importance of interactive features on websites, by age, 2010 and 2011
11. Figure: Importance of personalisation of website, by age, 2010 and 2011
Figure: Importance of pictures and videos, by age, 2010 and 2011
Figure: Importance of product recommendations, by age, 2010 and 2011
Figure: Importance of product suggestions, by age, 2010 and 2011
Figure: Importance of product reviews, by age, 2010 and 2011
Figure: Importance of buying guides, by age, 2010 and 2011
Figure: Importance of free delivery, by age, 2010 and 2011
Figure: Importance of choice of delivery time, by age, 2010 and 2011
Figure: Importance of free and easy returns policy, by age, 2010 and 2011
Figure: Importance of site being easy to use and navigate, by age, 2010 and 2011
Figure: Importance of easy-to-use and effective search engine, by age, 2010 and 2011
Figure: Importance of a quick and easy payment/checkout system, by age, 2010 and 2011
Figure: Importance of being able to contact the retailer, by age, 2010 and 2011
Figure: Importance of efficient and useful help function, by age, 2010 and 2011
Figure: Research online before buying instore, by demographics, 2010 and 2011
Figure: Research instore before buying online, by demographics, 2010 and 2011
Figure: Compare websites before buying online, by demographics, 2010 and 2011
Figure: Use mobile to research before shopping, by demographics, 2010 and 2011
Figure: Use mobile to research while shopping, by demographics, 2010 and 2011
Figure: Click & collect penetration – pay online, by demographics, 2010 and 2011
Figure: Click & collect penetration – pay instore, by demographics, 2010 and 2011
Figure: Top 10 methods of finding a website, 2009–11
Figure: Percentage breakdown of online spending by sector 2011
Figure: Online gender split of shopper numbers by sector 2011
Figure: Spend per head on books online 2011–16
Figure: % of internet shoppers who shop for books 2009–11
Figure: Reasons why consumers chose the Internet to shop for books, 2009–11
Figure: Instore vs online in books 2011
Figure: Top nine books retailers online – where shoppers bought online 2010 and 2011
Figure: Spend per head on clothing & footwear online 2011–16
Figure: Part of a Next online mailer August 2012
Figure: ASOS premier service August 2012
Figure: % of internet shoppers who shop for clothing & footwear 2009–11
Figure: Reasons why consumers chose the internet to shop for clothing & footwear 2009–11
Figure: Instore vs online in clothing & footwear 2011
Figure: Top 10 clothing & footwear websites where shoppers bought online 2011 on 2010
Figure: Burberry bespoke 2012
Figure: Spend per head on DIY & gardening online 2011–16
Figure: % of internet shoppers who shop for DIY & gardening 2009–11
Figure: Reasons why consumers chose the internet to shop for DIY & gardening 2009–11
Figure: Instore vs online in DIY & gardening 2011
Figure: Top 10 DIY & gardening online retailers – where shoppers bought online 2011 on
12. 2010
Figure: Spend per head on electricals online 2011–16
Figure: % of internet shoppers who shop for electricals 2009–11
Figure: Reasons why consumers chose the internet to shop electricals 2009–11
Figure: Instore vs online in electricals 2011
Figure: Top 10 electricals online retailers – where shoppers bought online 2011 on 2010
Figure: Spend per head on food & grocery online 2011–16
Figure: % of internet shoppers who shop for food & grocery 2009–11
Figure: Reasons why consumers chose the Internet to shop for food & grocery 2009–11
Figure: Instore versus online in food & grocery 2011
Figure: Top nine food & grocery retailers where shoppers bought online 2011 on 2010
Figure: Tesco Delivery Saver 2012
Figure: Tesco click and collect 2012
Figure: Asda click and collect 2012
Figure: Asda free delivery offer summer 2012
Figure: Asda QuickShop 2012
Figure: Sainsbury's Live Well For Less site 2012
Figure: Traceability – Food heroes 2012
Figure: Personal Shopper profiling 2012
Figure: Ocado shopping wall, One New Change London 2011
Figure: Freshdirect 2011
Figure: Hubbub delivery service for independent food specialists 2012
Figure: Ocado and BBC food link-up 2012
Figure: Carrefour Mon Panier app 2012
Figure: Delhaize shopping cubes 2012
Figure: Recommendations by Asda 2012
Figure: Spend per head on furniture & floorcoverings online 2011–16
Figure: % of internet shoppers who shop for furniture & floorcoverings 2009–11
Figure: Why consumers chose the internet to shop for furniture & floorcoverings 2009–11
Figure: Instore vs online in furniture & floorcoverings 2011
Figure: Top 11 furniture & floorcoverings sites where shoppers bought online 2011 on 2010
Figure: Spend per head on health & beauty online 2011–16
Figure: % of internet shoppers who shop for health & beauty 2009–11
Figure: Reasons why consumers chose the internet to shop for health & beauty 2009–11
Figure: Instore vs online in health & beauty 2011
Figure: Top Eight health & beauty retailers where shoppers bought online 2011 on 2010
Figure: Spend per head on homewares online, 2011–16
Figure: % of internet shoppers who shop for homewares 2009–11
Figure: Reasons why consumers chose the Internet to shop for homewares 2009–11
Figure: Instore vs online in homewares 2011
Figure: Top 10 homewares online retailers – where shoppers bought online 2011 on 2010
Figure: Spend per head on music & video online 2011–16
13. Figure: % of internet shoppers who shop for music & video 2009–11
Figure: Reasons why consumers chose the internet to shop for music & video 2009–11
Figure: Instore vs online in music & video 2011
Figure: Top eight music & video online retailers where shoppers bought online 2011 on 2010
Contact: sales@reportsandreports.com for more information.