ATC Human Factors PowerPoint from the FAA/NATCA Integrated Safety Training Workshop, January 2016.
Used with permission of FAA Air Traffic Training Programs, AJI-2321.
In 1994, the University of Texas Human Research Project and Delta Airline developed the Line Operations Safety Audit (LOSA) program. With time, the LOSA program evolved into what is now known as Threat and Error Management (TEM).
The TEM framework is an applied concept which emerged from the observations and surveys of actual flight operations. It considers the various issues that a flight crew may encounter as a result of internal and external factors.
This model explores the contributing factors of the threat to aviation safety and, in turn, allows for the unearthing of ways to mitigate them and maintain proper safety margins. Now recognized and adopted across continents, the TEM framework aims to educate flight personnel on managing threats and errors before they degenerate into serious incidents or accidents. It is important to note that TEM is also applicable to maintenance operations, cabin crew, and air traffic control.
This document provides an overview of crew resource management (CRM) training, including its history and evolution. It discusses how CRM training was developed in response to accident analyses that found ineffective communication, inadequate leadership, and poor group decision making were factors in 70% of accidents. The first CRM programs in the 1980s focused on skills like leadership and interpersonal skills, while later generations integrated CRM into technical training and addressed issues like automation and human factors. Current CRM training is meant to be integrated into regular procedures. The document also lists common CRM training topics like communication, leadership, teamwork, decision making, error management, and stress/fatigue.
This document discusses human factors and crew resource management (CRM) training. It aims to (1) demonstrate human factors concepts, (2) increase safety awareness, (3) ability to detect hazards, (4) effective communication, (5) decision making, and (6) identify human error factors. Past aviation accidents are reviewed that revealed human errors including distraction, fatigue, and failure to communicate effectively. Threats, errors, and their management are defined to optimize human performance and safety.
IHST Safety Resources for Helicopter Pilots and OperatorsIHSTFAA
The International Helicopter Safety Team (IHST) was created in 2006 with the goal of reducing worldwide civil helicopter accidents by 80% by 2016. With over 500 volunteers from 28 countries, IHST analyzes accident data to determine causes and develops safety tools like toolkits, bulletins, fact sheets and leaflets focused on improving safety culture and reducing accidents related to loss of control, visibility issues, and other frequent causes. IHST has helped reduce the average number of accidents per year since its inception and provides various products on its website and social media to promote safer helicopter operations worldwide.
This 50 minute webinar presented by Prof. David Thirtyacre of Embry-Riddle Aeronautical University Worldwide, looks at UASs--Unmanned Aerial Systems, sometimes called drones, and provides an overview of the emerging field.
This document discusses the history and evolution of Crew Resource Management (CRM) training in the airline industry. It began in 1979 when NASA discovered many aviation accidents were caused by issues like poor communication and decision making among flight crews. United Airlines first adopted CRM in 1981, and it has since expanded to include other crew members. CRM training teaches skills like leadership, situation awareness, and decision making to improve safety. Studies found CRM has reduced errors and helped lower accident rates by around 70%. The crash of United Flight 232 in 1989 demonstrated how effective CRM can be when properly applied by a crew.
Aircraft Automation and the Degradation of Pilot Skills WebinarERAUWebinars
Advances in computing technology have made today’s jetliners highly automated. From takeoff to landing computers are interacting constantly with the flight crew. While this technology is a very good thing, inadvertently it can lead to decrease in piloting skills, making pilots less aviators and more systems managers. The over reliance on automated systems has led to several well-known air crashes:
Air France Flight 447 crashed into the Atlantic in June 2009. Ice crystals caused the autopilot to disconnect, and the crew reacted incorrectly which led to an unrecoverable stall and subsequent crash.
AirAsia Flight 8501 crashed into the Java Sea in December 2014. The plane’s rudder travel limiter malfunctioned and the autopilot pushed the aircraft went into an abnormally steep climb, where it stalled and fell. The pilots’ responses were inadequate and 162 people died.
In this webinar, noted aviation safety expert and ERAU Professor William Waldock will look at the degradation of airmanship skills due to automation and what can be done to ensure pilots maintain the highest degree of concentration and control in an era of increasing automation.
This document discusses aeronautical decision making (ADM) and provides an example of how poor decision making can lead to an accident. It begins by explaining that ADM is a systematic approach that helps pilots determine the best course of action given the circumstances through recognizing hazards. The document then provides more details on the history of ADM training and the steps involved in good decision making. It also discusses analytical decision making using the DECIDE model. Finally, it gives an example of how a pilot rushing to make a Thanksgiving dinner ignored weather hazards and crashed while attempting a landing with 100 foot ceilings and 1/4 mile visibility, illustrating how failing to follow proper decision making can have tragic consequences.
In 1994, the University of Texas Human Research Project and Delta Airline developed the Line Operations Safety Audit (LOSA) program. With time, the LOSA program evolved into what is now known as Threat and Error Management (TEM).
The TEM framework is an applied concept which emerged from the observations and surveys of actual flight operations. It considers the various issues that a flight crew may encounter as a result of internal and external factors.
This model explores the contributing factors of the threat to aviation safety and, in turn, allows for the unearthing of ways to mitigate them and maintain proper safety margins. Now recognized and adopted across continents, the TEM framework aims to educate flight personnel on managing threats and errors before they degenerate into serious incidents or accidents. It is important to note that TEM is also applicable to maintenance operations, cabin crew, and air traffic control.
This document provides an overview of crew resource management (CRM) training, including its history and evolution. It discusses how CRM training was developed in response to accident analyses that found ineffective communication, inadequate leadership, and poor group decision making were factors in 70% of accidents. The first CRM programs in the 1980s focused on skills like leadership and interpersonal skills, while later generations integrated CRM into technical training and addressed issues like automation and human factors. Current CRM training is meant to be integrated into regular procedures. The document also lists common CRM training topics like communication, leadership, teamwork, decision making, error management, and stress/fatigue.
This document discusses human factors and crew resource management (CRM) training. It aims to (1) demonstrate human factors concepts, (2) increase safety awareness, (3) ability to detect hazards, (4) effective communication, (5) decision making, and (6) identify human error factors. Past aviation accidents are reviewed that revealed human errors including distraction, fatigue, and failure to communicate effectively. Threats, errors, and their management are defined to optimize human performance and safety.
IHST Safety Resources for Helicopter Pilots and OperatorsIHSTFAA
The International Helicopter Safety Team (IHST) was created in 2006 with the goal of reducing worldwide civil helicopter accidents by 80% by 2016. With over 500 volunteers from 28 countries, IHST analyzes accident data to determine causes and develops safety tools like toolkits, bulletins, fact sheets and leaflets focused on improving safety culture and reducing accidents related to loss of control, visibility issues, and other frequent causes. IHST has helped reduce the average number of accidents per year since its inception and provides various products on its website and social media to promote safer helicopter operations worldwide.
This 50 minute webinar presented by Prof. David Thirtyacre of Embry-Riddle Aeronautical University Worldwide, looks at UASs--Unmanned Aerial Systems, sometimes called drones, and provides an overview of the emerging field.
This document discusses the history and evolution of Crew Resource Management (CRM) training in the airline industry. It began in 1979 when NASA discovered many aviation accidents were caused by issues like poor communication and decision making among flight crews. United Airlines first adopted CRM in 1981, and it has since expanded to include other crew members. CRM training teaches skills like leadership, situation awareness, and decision making to improve safety. Studies found CRM has reduced errors and helped lower accident rates by around 70%. The crash of United Flight 232 in 1989 demonstrated how effective CRM can be when properly applied by a crew.
Aircraft Automation and the Degradation of Pilot Skills WebinarERAUWebinars
Advances in computing technology have made today’s jetliners highly automated. From takeoff to landing computers are interacting constantly with the flight crew. While this technology is a very good thing, inadvertently it can lead to decrease in piloting skills, making pilots less aviators and more systems managers. The over reliance on automated systems has led to several well-known air crashes:
Air France Flight 447 crashed into the Atlantic in June 2009. Ice crystals caused the autopilot to disconnect, and the crew reacted incorrectly which led to an unrecoverable stall and subsequent crash.
AirAsia Flight 8501 crashed into the Java Sea in December 2014. The plane’s rudder travel limiter malfunctioned and the autopilot pushed the aircraft went into an abnormally steep climb, where it stalled and fell. The pilots’ responses were inadequate and 162 people died.
In this webinar, noted aviation safety expert and ERAU Professor William Waldock will look at the degradation of airmanship skills due to automation and what can be done to ensure pilots maintain the highest degree of concentration and control in an era of increasing automation.
This document discusses aeronautical decision making (ADM) and provides an example of how poor decision making can lead to an accident. It begins by explaining that ADM is a systematic approach that helps pilots determine the best course of action given the circumstances through recognizing hazards. The document then provides more details on the history of ADM training and the steps involved in good decision making. It also discusses analytical decision making using the DECIDE model. Finally, it gives an example of how a pilot rushing to make a Thanksgiving dinner ignored weather hazards and crashed while attempting a landing with 100 foot ceilings and 1/4 mile visibility, illustrating how failing to follow proper decision making can have tragic consequences.
Este documento discute los desafíos para el bienestar socioafectivo de los adolescentes, como la violencia, el bullying, el abuso sexual y la discriminación. Explica que estos problemas pueden causar baja autoestima e ideas suicidas. También describe formas de enfrentar estos desafíos, como denunciar la violencia y comunicarse con un adulto de confianza sobre el bullying. Resalta la importancia de que los adolescentes desarrollen relaciones sanas, autonomía y una sensación de capacidad para lograr un adecuado bienestar.
This document analyzes Russia's pattern of involvement in separatist conflicts in neighboring states like Georgia, Moldova, and Ukraine. It finds that Russia uses military intervention to help separatist groups gain the upper hand, then brokers ceasefires that leave its troops stationed as "peacekeepers," effectively freezing the conflicts and creating buffer zones. The document argues the best response from the US is to train Ukrainian forces rather than provide lethal aid, as escalating violence would only play into Russia's goal of a destabilized Ukraine.
El documento habla sobre la radio como un medio de comunicación de bajo costo que puede llegar a un gran mercado usando la voz, efectos de sonido y creatividad. Explica que los guiones de radio se usan como una guía y deben incluir el nombre del producto, duración, música de fondo y cierre. Además, menciona que los comerciales de radio deben ser sencillos, claros, coherentes, empáticos, amenos, creíbles y originales.
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Este documento resume varias actividades realizadas en un curso sobre tecnología. Se incluyen búsquedas de diferentes buscadores en internet, comparaciones de bandejas de entrada, presentaciones utilizando portadas de periódicos, aprendizaje sobre redes sociales como Twitter y Facebook, y una conclusión positiva sobre lo bien que fue el curso y las nuevas cosas aprendidas.
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Este documento presenta conceptos clave de TI como PDA, computadoras portátiles y de escritorio, dirección MAC, placa base, CPU, microprocesador, memoria y almacenamiento, bits, puertos, dispositivos de entrada y salida como teclado, mouse, touchpad, OMR y OCR.
El documento habla sobre la diversidad e identidad cultural en el Perú. El Perú tiene una gran diversidad cultural debido a la mezcla de culturas indígenas con la cultura española durante la colonia. A pesar de esta diversidad, los peruanos comparten una identidad cultural común que se expresa a través de la comida, la música y las tradiciones que unen a todo el país.
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Este documento discute los desafíos para el bienestar socioafectivo de los adolescentes, como la violencia, el bullying, el abuso sexual y la discriminación. Explica que estos problemas pueden causar baja autoestima e ideas suicidas. También describe formas de enfrentar estos desafíos, como denunciar la violencia y comunicarse con un adulto de confianza sobre el bullying. Resalta la importancia de que los adolescentes desarrollen relaciones sanas, autonomía y una sensación de capacidad para lograr un adecuado bienestar.
This document analyzes Russia's pattern of involvement in separatist conflicts in neighboring states like Georgia, Moldova, and Ukraine. It finds that Russia uses military intervention to help separatist groups gain the upper hand, then brokers ceasefires that leave its troops stationed as "peacekeepers," effectively freezing the conflicts and creating buffer zones. The document argues the best response from the US is to train Ukrainian forces rather than provide lethal aid, as escalating violence would only play into Russia's goal of a destabilized Ukraine.
El documento habla sobre la radio como un medio de comunicación de bajo costo que puede llegar a un gran mercado usando la voz, efectos de sonido y creatividad. Explica que los guiones de radio se usan como una guía y deben incluir el nombre del producto, duración, música de fondo y cierre. Además, menciona que los comerciales de radio deben ser sencillos, claros, coherentes, empáticos, amenos, creíbles y originales.
La planificación estratégica es un proceso sistemático a largo plazo que incluye establecer una visión, misión y valores, realizar un diagnóstico interno y externo, definir objetivos y metas, y desarrollar estrategias y planes de acción. El marco estratégico de una organización contiene su visión, misión y valores, los cuales guían sus acciones para alcanzar sus objetivos principales de manera alineada con su razón de existir.
Este documento resume varias actividades realizadas en un curso sobre tecnología. Se incluyen búsquedas de diferentes buscadores en internet, comparaciones de bandejas de entrada, presentaciones utilizando portadas de periódicos, aprendizaje sobre redes sociales como Twitter y Facebook, y una conclusión positiva sobre lo bien que fue el curso y las nuevas cosas aprendidas.
Este documento presenta un trabajo de investigación sobre la tabla periódica y la periodicidad de los elementos. El trabajo incluye una portada, introducción, contenido sobre la historia de la tabla periódica y la clasificación de elementos en grupos y periodos, conclusiones, bibliografía y anexos. Fue publicado el 11 de enero de 2016 y su defensa está programada para el 25 de enero de 2016.
El documento explica qué es el phishing y el pharming, dos técnicas de fraude en línea que buscan robar datos confidenciales de usuarios. El phishing involucra el envío de correos electrónicos falsos para dirigir a usuarios a sitios web fraudulentos, mientras que el pharming modifica los sistemas de nombres de dominio. El documento también proporciona consejos para protegerse, como verificar la fuente de información y escribir direcciones en el navegador en lugar de hacer clic en enlaces.
Este documento presenta conceptos clave de TI como PDA, computadoras portátiles y de escritorio, dirección MAC, placa base, CPU, microprocesador, memoria y almacenamiento, bits, puertos, dispositivos de entrada y salida como teclado, mouse, touchpad, OMR y OCR.
El documento habla sobre la diversidad e identidad cultural en el Perú. El Perú tiene una gran diversidad cultural debido a la mezcla de culturas indígenas con la cultura española durante la colonia. A pesar de esta diversidad, los peruanos comparten una identidad cultural común que se expresa a través de la comida, la música y las tradiciones que unen a todo el país.
Este documento discute la postura ética ante los estereotipos de género y la discriminación en los medios de comunicación y redes sociales. Explica que los medios masivos instalan creencias y valores en el público, incluyendo ideas estereotipadas sobre personas que pueden incitar al rechazo. También describe cómo la publicidad usa recursos como marcas y mensajes emocionales para influir en los consumidores. Define la discriminación y cómo ocurre en Internet y redes sociales. Explora los estereotipos de género presentados en
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Erau asci 626 case study 2
1. | Integrated Safety Training Workshop: Human Factors1
AIR TRAFFIC CONTROL
HUMAN FACTORS CASE
STUDY
2. | Integrated Safety Training Workshop: Human Factors2
ATC CASE STUDY
Transcript
Double-click in Preview Mode to open
3. | Integrated Safety Training Workshop: Human Factors3
CASE STUDY DISCUSSION: SITUATION
What human factors
influenced the United
Airline dispatchers?
4. | Integrated Safety Training Workshop: Human Factors4
CASE STUDY DISCUSSION: SITUATION
Were any mistakes,
lapses, or slips
made by the tower
controllers?
5. | Integrated Safety Training Workshop: Human Factors5
CASE STUDY DISCUSSION: SITUATION
What factors do you
think contributed to
the decisions made at
the TRACON?