ER ad CLO v2 (1)
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The document discusses the keys to learning sustainment. It states that research shows learners only retain 10-12% of what they learn from workshops or eLearning. For skills to be mastered, deliberate practice is needed, with 70% coming from on-the-job practice, 20% from informal learning, and 10% from formal learning. For learning to be sustained, feedback and coaching must be provided as learners practice skills in a safe environment with small, repeated steps. Roleplaying with professionals can help learners practice and receive feedback to properly implement new skills.
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A values-based learning, leadership and talent development consultancy creating exceptional solutions that deliver sustainable change”
The Transformational Trainer Pt1 G S J D
The document discusses the importance of developing relationships with clients and becoming a "transformational trainer" rather than just focusing on technical skills. It argues that the most successful trainers are masters of building relationships through qualities like empathy, unconditional acceptance, genuineness, and strong communication and listening skills. These interpersonal skills are vital for creating trusting client relationships and facilitating long-term behavior change. The document suggests trainers should view themselves as in the "experience business" of helping clients achieve meaningful outcomes rather than just a service or goods business.
Training courses 2018
Mohamed Abouelkheir offers various training courses and workshops focused on continuous improvement methods and business strategy. The document outlines introductory and advanced courses on Lean, Agile, and business model canvas techniques. Additional workshops cover topics such as leadership, communication, decision making, and blue ocean strategy. Course durations range from half to full days with prices from $250 to $1000 per attendee, with discounts available for some companies.
Why do companies need manager coaches
Manager as Coach Training Program based on ground-breaking research from Innermetrix and What's Your Genius by Jay Niblick.
Certificate IV Frontline Management Powerpoint Overview
Certificate IV Frontline Management Powerpoint overview from Management Consultancy International (Australia). This PPT slide pack provides all the information that you need to know about our Certificate IV Frontline Management Training programme (in Australia)
Healthcare Training Guide 2015
This document provides an overview of training programs offered by E Sun Training Wing, a consulting and training company based in Malaysia. It outlines their expertise in areas such as patient service, food service, management, green concepts, and lean management. The document includes a table of contents and details of over 50 training topics with descriptions and durations. It also lists some corporate, government, and foreign clients that E Sun has worked with. The purpose is to promote E Sun's training and consulting services to healthcare operators and establishments.
Developing Talent To Increase Business Performance
TALENT is the engine of business growth and long-term competitiveness. When the right capabilities are built and leveraged within an organization, results follow. Savvy managers know how to build the capabilities needed to perform today and deliver talent results needed for tomorrow’s business needs.
Talent needs to KNOW what to do, be able to do (CAN do), and WANT to do to in order to achieve organization results.
This Slideshare contains information on:
- How to build talent (the CAN do)
- How to Engage talent (the WANT to do)
- How to deliver an increase in their organization’s business performance
Create a Culture of Learning in the Modern Workplace
Employees today are working in a constantly changing environment, and the way they learn needs to keep up with that change.
For your business to maintain a competitive advantage, it’s vital for its employees to be continually improving and learning. You may have some good ideas about what it takes to implement a culture of learning, but what’s your strategy? Do you have the tools and resources necessary to build a solid foundation for your learning culture? What’s your communication plan? How will you measure success and failure?
This webinar will share easy-to-understand insights into:
- The key characteristics of an engaged learning culture
- Why microlearning is the ideal tool for a real culture shift
- How the science of learning reinforces training and increases ROI
- Why change is inevitable and how to deal with it in a positive way
EGNITE Catalog 2016
EGNITE provides customized training workshops to companies designed to inspire passion and creativity in the workplace. Their workshops focus on areas like business communication, leadership, customer relationships, and marketing. The workshops are interactive and aim to enhance skills like communication, creativity, and collaboration through exercises and case studies.
Changescape overview
Changescape is a consulting and training company founded in 2002 that provides project management, consulting, and learning services. It has over 1,000 years of combined experience across its team and offers flexible, high quality services at reasonable prices. Changescape's values include doing right by clients, partnering with clients, and making work enjoyable. It has a diverse client list and portfolio of services that includes project management, HR, process, and lean consulting as well as over 140 training courses.
PITCHBOY Presentation (English)
Edgard Dale's pyramid shows that people retain 10% of what they read, 20% of what they hear, 30% of what they see, 50% of what they see and hear, 70% of what they say and do, and 90% of what they teach to others. Pitchboy is an artificial intelligence-powered conversation simulator that allows users to practice skills through immersive simulations. It provides personalized feedback and allows companies to track key performance indicators. Companies use Pitchboy for applications such as recruitment, employee training, and wealth management advising to provide realistic practice in a flexible digital format.
New Leadership & Management Courses from Principle Practice
This document announces and describes 14 leadership and management courses being offered on various dates in Leeds, Warwick, and London. The courses range from 2-3 days and cost between £1,140-£1,550, focusing on topics like influencing skills, project management, communication, coaching, diversity, and confidence building. Contact information is provided to book any of the courses.
The Power of Stay Interviews for Employee Engagement & Retention
At first glance, stay interviews seem way too simple. Can managers really keep employees longer and cause them to work better, just by asking how they can help?
The answer is “yes”, and research tells us stay interviews can drive turnover down by 20% and more, and also improve employee engagement.
The reason is simple: Stay interviews help managers build trust with their teams. Well-respected research calls out these findings:
Voluntary turnover is skyrocketing in the U.S
Employee engagement has been flat for 15 years
Companies continuously survey employees and implement new programs to “fix” things
…All while employees most want a manager they can trust.
In fact, U.S. companies spend $1.5 billion each year to fix engagement but work around managers rather than through them…and hence make no progress at all.
Stay interviews offer retention and engagement solutions that cannot be achieved with employee surveys or exit surveys. These interviews are conducted one-on-one, put managers in the solution seat, and provide focus on top performers.
To be most effective, stay interviews must be implemented as a process rather than a one-time, solitary event. This process includes assigning managers retention goals, providing stay interview training to build probing skills, training managers to build effective, individualized stay plans, and forecasting how long each employee will stay.
What You’ll Learn
The value and limitations of employee surveys as they provide data but not solutions.
Study data that drives home the importance of supervisor effectiveness as the linchpin that drives each individual employee’s engagement and retention.
The value and techniques for converting engagement and retention to dollar values rather than continue to report them only as scores and percentages which fail to drive executive action.
Specific stay interview tools including questions to ask, data to record, and potential solutions.
The four required skills leaders must learn to make their interviews successful.
How to develop a tool to forecast employee turnover based on interview results.
This session is based on the presenter’s book, The Power of Stay Interviews for Engagement and Retention, which is Society for Human Resources Management’s top-selling book in history.
Why Do Companies Need Manager Coaches
There is a big problem in many companies today where employees feel unfulfilled and dissatisfied. A study found that understanding one's natural talents ("what"), motivations ("why"), and preferred work style ("how") is key to peak performance. Companies need manager coaches to help employees achieve higher self-awareness and authenticity to better understand themselves and modify their roles accordingly. This leads to increased engagement, performance and profits for both the employee and company.
Game Based Learnning: Negotiation & Leadership skills game
The only learning simulators which guarantees a 90% completion rate in more than 1,000 clients. These award winning game-based learning products are now available in India.
Negotiation skills game:
Merchants is the first online negotiation skills simulator that allows learning to occur through an almost life-like interaction where learners take place of merchants in old Venice.
Leadership skills game:
The Pacific game offers a unique survival adventure that allows learning about leadership skills, motivation, conflict resolution, delegation and empowerment.
To attend the public event closest to you check our calendar:
http://greenbookslearning.com/events/all
Similar to ER ad CLO v2 (1) (20)
Make a Hard Core Impact with Soft Skills Training | Webinar 07.23.15
Make a Hard Core Impact with Soft Skills Training | Webinar 07.23.15
Certificate IV Frontline Management Powerpoint Overview
Certificate IV Frontline Management Powerpoint Overview
Developing Talent To Increase Business Performance
Developing Talent To Increase Business Performance
Create a Culture of Learning in the Modern Workplace
Create a Culture of Learning in the Modern Workplace
New Leadership & Management Courses from Principle Practice
New Leadership & Management Courses from Principle Practice
The Power of Stay Interviews for Employee Engagement & Retention
The Power of Stay Interviews for Employee Engagement & Retention
Game Based Learnning: Negotiation & Leadership skills game
Game Based Learnning: Negotiation & Leadership skills game
ER ad CLO v2 (1)
- 1. THE KEYS TO LEARNING SUSTAINMENT Interval reinforcement – people learn better in small bites RESEARCH SHOWS THAT LEARNERS RETAIN TRYING SOMETHING NEW THE SOLUTION = PRACTICE 2 10-12% of what they are taught in a workshop or eLearning When learners return to their real world, trying the new skills evokes a resistance to change and a threat response. Result = they do it the same as before Give FEEDBACK and COACHING Using Roleplay PROFESSIONALS Thereare2MAJOR CHALLENGES forLearning&DevelopmentOrganizations 1 Learners DO NOT RETAIN training content Learners DO NOT USE the content taught ! The 10,000 Hour Rule of Deliberate Practice to master a new skill Research shows that people learn and retain a new skill by: 70 20 10 70% On the job - practice (experience) 20% informal learning (observing others) 10% formal learning (workshops- eLearning - reading) WHY DON’T THEY? Create TRUST vs ASSESSMENT in the process HOW DO YOU PRACTICE? Even the best athletes, police officers, musicians, actors, doctors and lawyers practice...business people do not! Safe and deliberate PRACTICE Break down the process into small steps and master them Repeat and increase skill & intensity to create long-term memory Receive feedback and coaching from a professional to ensure improvement and decrease bad habits Measure and track progress Simulate reality to increase intensity, emotion and stress 5. 1. 3. 4. 2. www.e-roleplay.com
- 2. Practice sales or coaching conversations with a professional coach giving real time feedback. Telephone roleplaying with professionals who are trained in your sales and coaching process. Since our launch in 2000, we have conducted more than 150,000+ sales, service, and management practice sessions globally. Our Roleplayers are certified coaches and professional Actors with an average tenure of 10 years. Contact us Info@e-roleplay.com www.e-roleplay.com Toronto 416.366.6296 Chicago 312.878.0602 In Person Workshops Sustainment & Assessment 1:1 Telephone & Live Roleplay PracticeSales - Contact Centers B2B B2C Customer Service Coaching Leadership Dev Product & Process Team Dynamics Helping business professionals improve through practice. Practice With Us, Not Your Clients e-roleplay Inc. creates realistic one-on-one practice conversations that allow participants to convert the knowledge they obtained during training into well-honed skills. We work with you to build a customized program that helps you practice, sustain and reinforce your learning and development investments. “Having the opportunity to try some new things with e-roleplay gave me the confidence to use them in real client conversations.” “e-roleplay’s workshop was an amazing experience. We got to practice the things we learned in real time and had a lot fo fun while doing it! ” Value & ROI Use existing L&D content or use our learning modules Reduce learning re-design and deployment costs Reduce travel and out of office time Bite sized learning and retention Practice makes better Promote and inspire individual development Data is reported by team and individual 1:1 Developmental Coaching & Learning Content Tutorial Psychometric Debrief