This document describes eQuorum's ImageSite and Workflow+ products for engineering document management. ImageSite is a document management system that allows users to organize, store, and control engineering documents and drawings. It includes capabilities for collaboration, document distribution, transmittal management, and security. Workflow+ provides workflow management functionality, allowing users to automate approval and review processes. It integrates with ImageSite and allows assigning tasks, attaching documents, and tracking approvals and comments. Together, ImageSite and Workflow+ aim to improve productivity for engineering document-centric workflows.
Modern mobile devices by their capabilities are almost equal to office computers. For working with different types of document or an access to corporate resources, employees often use their own tablets and smartphones ignoring the prohibition of IT service. This BYOD scenario is impossible to avoid. BYOD brings significant risks and often results in confidential data breaches. The usual restrictions are no longer working, businesses are unable to stop employees from bringing personal devices into the workplace, and today every company needs more mobile and flexible solutions.
Make the Most Out of Your Deployment of BlackBerry Workspaces: Solutions for ...BlackBerry
BlackBerry® Workspaces allows enterprises to realize numerous business workflows to promote increased productivity and cost savings. The unique file-centric security approach allows controls and tracking to be built into documents. Now employees can safely access, share and collaborate on sensitive information on any endpoint with any user, reaping the benefits while reducing the risk associated with sharing across organizations.
This document discusses how to turn BYOD (bring your own device) into productivity by connecting and managing mobile devices on a corporate network. It outlines strategies for securely connecting BYOD and other personal devices to the network using various authentication methods. It also discusses how to ensure devices follow security and usage policies through features like network-based mobile device management and client classification. The document emphasizes that simply connecting devices is not enough, and networks must be able to monitor and control devices once connected to prevent security issues and resource overloads from impacting productivity.
The document provides an overview of Microsoft Azure services categorized into Compute, Data, Network, and App services that can be used in public cloud or on-premises cloud environments. It also discusses how Microsoft System Center 2012 R2 and Windows Server 2012 R2 products integrate with Microsoft Azure to provide management capabilities across on-premises, service provider, and Microsoft Azure environments.
okta | Top 8 Identity and Access Management Challenges with Your SaaS Applica...Abhishek Sood
The document discusses 8 common identity and access management challenges organizations face when adopting software-as-a-service (SaaS) applications: 1) user password fatigue, 2) manual user provisioning and de-provisioning processes, 3) lack of compliance visibility into user access, 4) siloed user directories for each application, 5) managing access across devices and browsers, 6) keeping application integrations up-to-date, 7) different administration models across applications, and 8) lack of utilization insights. It then introduces Okta as a solution that can address these challenges by providing single sign-on, automated user provisioning and de-provisioning, centralized compliance reporting, integration with existing user directories, mobile
BlackBerry Workspaces Mobile ApplicationsBlackBerry
Native mobile applications from BlackBerry Workspaces can enable smartphones and tablets to access sensitive corporate information, combining strong security, granular tracking and user-friendly mobile collaboration tools to realize work efficiency from anywhere on any device. Enterprises can now manage all of their corporate content through a “single pane of glass” or unified view for Enterprise File Sharing, Mobile Content Management and Collaboration.
Modern mobile devices by their capabilities are almost equal to office computers. For working with different types of document or an access to corporate resources, employees often use their own tablets and smartphones ignoring the prohibition of IT service. This BYOD scenario is impossible to avoid. BYOD brings significant risks and often results in confidential data breaches. The usual restrictions are no longer working, businesses are unable to stop employees from bringing personal devices into the workplace, and today every company needs more mobile and flexible solutions.
Make the Most Out of Your Deployment of BlackBerry Workspaces: Solutions for ...BlackBerry
BlackBerry® Workspaces allows enterprises to realize numerous business workflows to promote increased productivity and cost savings. The unique file-centric security approach allows controls and tracking to be built into documents. Now employees can safely access, share and collaborate on sensitive information on any endpoint with any user, reaping the benefits while reducing the risk associated with sharing across organizations.
This document discusses how to turn BYOD (bring your own device) into productivity by connecting and managing mobile devices on a corporate network. It outlines strategies for securely connecting BYOD and other personal devices to the network using various authentication methods. It also discusses how to ensure devices follow security and usage policies through features like network-based mobile device management and client classification. The document emphasizes that simply connecting devices is not enough, and networks must be able to monitor and control devices once connected to prevent security issues and resource overloads from impacting productivity.
The document provides an overview of Microsoft Azure services categorized into Compute, Data, Network, and App services that can be used in public cloud or on-premises cloud environments. It also discusses how Microsoft System Center 2012 R2 and Windows Server 2012 R2 products integrate with Microsoft Azure to provide management capabilities across on-premises, service provider, and Microsoft Azure environments.
okta | Top 8 Identity and Access Management Challenges with Your SaaS Applica...Abhishek Sood
The document discusses 8 common identity and access management challenges organizations face when adopting software-as-a-service (SaaS) applications: 1) user password fatigue, 2) manual user provisioning and de-provisioning processes, 3) lack of compliance visibility into user access, 4) siloed user directories for each application, 5) managing access across devices and browsers, 6) keeping application integrations up-to-date, 7) different administration models across applications, and 8) lack of utilization insights. It then introduces Okta as a solution that can address these challenges by providing single sign-on, automated user provisioning and de-provisioning, centralized compliance reporting, integration with existing user directories, mobile
BlackBerry Workspaces Mobile ApplicationsBlackBerry
Native mobile applications from BlackBerry Workspaces can enable smartphones and tablets to access sensitive corporate information, combining strong security, granular tracking and user-friendly mobile collaboration tools to realize work efficiency from anywhere on any device. Enterprises can now manage all of their corporate content through a “single pane of glass” or unified view for Enterprise File Sharing, Mobile Content Management and Collaboration.
BlackBerry Workspaces: Integration with Data Loss Prevention (DLP)BlackBerry
Introducing BlackBerry Workspaces to an enterprise workforce kick-starts secure collaboration and true mobile productivity. With powerful security controls centered on files, content that includes intellectual property or Personal Identifiable Information (PII) can now be accessed on BYOD mobile devices, or shared with external business partners without fear. The ability to control, revoke and track corporate files provides unprecedented Data Loss Prevention.
In addition to the protected distribution of sensitive files, Workspaces provides two additional pillars in the world of Data Loss Prevention. Learn about them in this data sheet.
Identity and Access Management from Microsoft and Razor TechnologyDavid J Rosenthal
Azure Active Directory provides identity and access management capabilities that enable enterprises to securely manage access to thousands of cloud, mobile, and on-premises applications using a single identity for each user. The document discusses features of Azure Active Directory including single sign-on, user lifecycle management, integration with on-premises directories, security capabilities like multifactor authentication and conditional access, and tools for IT administration and end user self-service. Case studies are presented that highlight how various large companies leverage Azure Active Directory.
Cloud computing bpos & windows azure ossAvni Gupta
This document provides an overview of cloud computing using Microsoft's platforms, including Business Productivity Online Suite (BPOS) and Windows Azure. It describes how these services offer scalable resources that can be accessed remotely, reducing the need for on-premise infrastructure management. Specific features and services are highlighted, like email, file sharing, and development tools available. Security measures are also summarized, noting the physical data center protections and access management controls. The document concludes by describing how to get started using these Microsoft cloud offerings.
This document introduces the business problems of user life-cycle management: slow and complex onboarding; redundant administration effort; slow and unreliable deactivation; excess security entitlements and inconsistent user profile data. It then describes how Hitachi ID Identity Manager addresses these problems using streamlined business processes built on integrated technology. Finally, the benefits of enabling automation and self-service to improve user and security management processes are described.
Identity and access management (IAM) is a framework that facilitates the management of electronic identities and user access to systems. IAM systems use technologies like single sign-on, multifactor authentication, and privileged access management to securely store identity data and control user access. IAM allows organizations to automate the process of provisioning, managing, and revoking access to ensure appropriate access levels and compliance.
This document discusses providing cloud desktop access to corporate networks and resources for bring your own device (BYOD) scenarios. It introduces Cortado, a solution for securely accessing files, applications, email and printing from various devices including Android, HTML5, and mobile browsers. Cortado uses both device resources and backend servers to provide functionality while maintaining security. Examples are given of how Cortado has been implemented for a customer to enable BYOD and mobile device management for their network.
IDC-IL Webcast on Enterprise Content Collaboration Sri Chilukuri
This document summarizes a presentation about enterprise content collaboration and the evolution of user needs driving new platform requirements. It discusses how the growth of mobile internet and adoption of file sync and share tools are transforming how people work but notes that file sync and share does not address all collaboration needs. It argues that an enterprise content collaboration platform is needed to provide integrated capabilities across the spectrum of ad hoc, semi-structured, and structured collaboration needs.
The document discusses the evolution of the web and enterprise use of social software. It defines Web 2.0 as using social media and user participation to create a more interactive web. Key characteristics include user-generated content, ease of sharing data, and dynamic content customized for each user. The document also introduces Enterprise 2.0, using similar social software within companies to improve collaboration, knowledge sharing, and decision making. It provides examples of Web 2.0 and Enterprise 2.0 applications and recommendations for enterprises to build online communities, communicate, and protect user information.
Identity Services Drilldown - TechEd NA 2009Jorgen Thelin
Presentation from TechEd North America 2009
Abstract:
Microsoft's identity services enable enterprises, organizations, and developers to easily adopt the services they need. In this session learn about how identity solutions can enable service adoption, including: enterprises connecting their identity directory to cloud services, ISV developers leveraging Microsoft building blocks to sell their service to organizations, and web developers adopting customized versions of Live ID for their applications. We'll cover the Microsoft Federation Gateway service, updates to Live ID, and a turnkey adoption mechanism using Active Directory and Codename “Geneva” Server.
Avoiding the Hidden Costs of Active Directory Federation Services (AD FS)Okta-Inc
Since its introduction with Windows Server 2008, AD FS 2.0 has been Microsoft’s answer to extending enterprise identity beyond the firewall. However, building an identity management solution with the AD FS toolkit has many hidden costs. While AD FS solves some identity challenges for Microsoft’s product family, as is typical from Microsoft, many more gaps exist when attempting to integrate with cloud or mobile applications from other vendors.
Built as a single sign-on toolkit, AD FS requires a significant investment to deploy into production and still doesn’t deliver a full identity management solution. This webinar will discuss the following AD FS hidden costs as well as free alternatives that help avoid them:
-Building-out missing features
-Setup & configuration
-Hardware & software
-Availability & reliability
-On-going maintenance
The document discusses the security risks posed by using mobile devices to access and share documents. While email sent from mobile devices is routed through a firm's email server, documents accessed and edited on mobile devices can expose metadata when shared externally. The document recommends automated metadata removal applications that support multiple device types and formats, integrate easily, and operate transparently on a firm's network to mitigate mobile security risks.
Secure Enterprise File Sharing and Mobile Content ManagementBlackBerry
Organizations need to share files. In fact, over 50% of business processes, including some of the most critical, are document- based. However, most file sharing solutions have consumer-grade roots, and were not built with the security that enterprises need, balanced with the collaboration and mobility features their end users want. BlackBerry Workspaces™ makes enterprises more mobile and collaborative, while reducing the risk, complexity and cost of sharing information across and beyond your organization. Workspaces embeds digital rights management (DRM) protection in your files, so your content remains secure everywhere it goes. With Workspaces, you stay in control – even after files are shared outside your firewall.
Extending Active Directory to Box for Seamless IT ManagementOkta-Inc
As organizations move mission critical files and data into Box, security and productivity become increasingly important. How can IT enable users to seamlessly access Box with their existing network credentials or ensure that user accounts are automatically provisioned and deprovisioned as employee roles change?
Historically, Active Directory has been core to application security and productivity. However, Active Directory was built for on-premise networks and does not easily integrate with cloud applications like Box. Okta’s Active Directory integration service bridges this gap, takes only moments to set up, and best of all… is FREE!
This webinar will discuss Okta’s free Directory Integration Edition for Box, and how it can deliver the following benefits:
-Single sign-on with federation or delegated authentication
-Automated provisioning & de-provisioning via Security Groups
-True end-to-end provisioning from HRIS systems like Workday
-Password synchronization
-Multifactor authentication
Primend praktiline pilveseminar - Dokumendihalduse ja kommunikatsiooni viimin...Primend
Dokumentidele on vaja lisaks arvutile ligi pääseda ka telefonist ja tahvelarvutist. Seda on vaja teha mugavalt ja turvaliselt. Tõnis räägib SharePoint Online’ist, OneDrive for Businessist, Skype for Businessist ja Yammerist ning sellest, kuidas need teenused infohalduse jaoks tööle panna.
This document discusses how file synchronization and sharing platforms threaten traditional enterprise content management (ECM) systems. It provides context on ECM and how file sync services like Dropbox have become popular due to their ease of use. The document advises that ECM vendors position their products as more secure options that support compliance needs, while also making their systems more mobile-friendly and cloud-based to compete with file sync alternatives.
Symplified is an identity management solution that addresses the need for businesses to manage identities outside their traditional networks due to collaboration with external partners and customers. It provides single sign-on access to applications from any device, centralized policy management, and visibility into user access and behavior across cloud and on-premises applications. Symplified simplifies user access and experience while giving IT control over user provisioning and compliance reporting. It can be deployed either on-premises or in the cloud to meet business needs.
This document discusses Microsoft Azure and identity management solutions from CCS Technology Group. It provides an overview of Azure Active Directory, Azure Multi-Factor Authentication, extending Active Directory to Azure, and deploying Active Directory Federation Services in Azure or on-premises. CCS Technology Group is a Microsoft partner that offers infrastructure deployment, managed services, custom cloud solutions, and custom software development.
This document analyzes single sign-on (SSO) authentication for web applications, specifically using Google as a service provider. It discusses problems with traditional username and password authentication across multiple systems and how SSO solves this by allowing a user to log in once to access all authorized resources. The document then provides details on how SSO authentication works for Google applications using Security Assertion Markup Language (SAML). It describes the steps a user takes to log into a Google application through a partner-operated SSO service, including SAML requests and responses being passed between the partner SSO, user's browser, and Google.
IRJET- Underpinning the Impact of Web Application Security on Businesses ...IRJET Journal
This document discusses web application security and its impact on businesses. It begins by defining web applications and how they have evolved beyond simple web pages. The document then explores common web application functions, security vulnerabilities like SQL injection and session hijacking, and solutions to those vulnerabilities. It emphasizes that web application security is crucial for organizations and discusses additional security measures for hardening web servers and applications.
Web 2.0 describes next-generation Internet technologies that make online applications behave more like desktop software through protocols that enable data sharing and user-generated content. These technologies shift computing power to the Internet, reducing desktop software costs. Key features include accessibility from any device, simple applications that solve specific problems, freely shared and user-edited data, and network effects that improve content. While these technologies foster collaboration, their flexible nature also means definitions and applications are sometimes unclear.
Cortado Corporate Server is a mobile device management solution that allows users to work productively from any device. It provides mobile access to corporate files and documents, easy collaboration both inside and outside the company, and supports the use of all apps from app stores. It transforms smartphones and tablets into productivity tools without complex setup, operation, or management.
Our Virtual Data Room helps optimize all stages of the deal cycle from idea marketing to post closing by securely sharing information with potential investors, buyers and partners. It provides security through industry-standard technology and infrastructure, simplicity through an intuitive interface, and speed through quick setup. Reporting and audit tools allow monitoring of user activities and questions for compliance.
BlackBerry Workspaces: Integration with Data Loss Prevention (DLP)BlackBerry
Introducing BlackBerry Workspaces to an enterprise workforce kick-starts secure collaboration and true mobile productivity. With powerful security controls centered on files, content that includes intellectual property or Personal Identifiable Information (PII) can now be accessed on BYOD mobile devices, or shared with external business partners without fear. The ability to control, revoke and track corporate files provides unprecedented Data Loss Prevention.
In addition to the protected distribution of sensitive files, Workspaces provides two additional pillars in the world of Data Loss Prevention. Learn about them in this data sheet.
Identity and Access Management from Microsoft and Razor TechnologyDavid J Rosenthal
Azure Active Directory provides identity and access management capabilities that enable enterprises to securely manage access to thousands of cloud, mobile, and on-premises applications using a single identity for each user. The document discusses features of Azure Active Directory including single sign-on, user lifecycle management, integration with on-premises directories, security capabilities like multifactor authentication and conditional access, and tools for IT administration and end user self-service. Case studies are presented that highlight how various large companies leverage Azure Active Directory.
Cloud computing bpos & windows azure ossAvni Gupta
This document provides an overview of cloud computing using Microsoft's platforms, including Business Productivity Online Suite (BPOS) and Windows Azure. It describes how these services offer scalable resources that can be accessed remotely, reducing the need for on-premise infrastructure management. Specific features and services are highlighted, like email, file sharing, and development tools available. Security measures are also summarized, noting the physical data center protections and access management controls. The document concludes by describing how to get started using these Microsoft cloud offerings.
This document introduces the business problems of user life-cycle management: slow and complex onboarding; redundant administration effort; slow and unreliable deactivation; excess security entitlements and inconsistent user profile data. It then describes how Hitachi ID Identity Manager addresses these problems using streamlined business processes built on integrated technology. Finally, the benefits of enabling automation and self-service to improve user and security management processes are described.
Identity and access management (IAM) is a framework that facilitates the management of electronic identities and user access to systems. IAM systems use technologies like single sign-on, multifactor authentication, and privileged access management to securely store identity data and control user access. IAM allows organizations to automate the process of provisioning, managing, and revoking access to ensure appropriate access levels and compliance.
This document discusses providing cloud desktop access to corporate networks and resources for bring your own device (BYOD) scenarios. It introduces Cortado, a solution for securely accessing files, applications, email and printing from various devices including Android, HTML5, and mobile browsers. Cortado uses both device resources and backend servers to provide functionality while maintaining security. Examples are given of how Cortado has been implemented for a customer to enable BYOD and mobile device management for their network.
IDC-IL Webcast on Enterprise Content Collaboration Sri Chilukuri
This document summarizes a presentation about enterprise content collaboration and the evolution of user needs driving new platform requirements. It discusses how the growth of mobile internet and adoption of file sync and share tools are transforming how people work but notes that file sync and share does not address all collaboration needs. It argues that an enterprise content collaboration platform is needed to provide integrated capabilities across the spectrum of ad hoc, semi-structured, and structured collaboration needs.
The document discusses the evolution of the web and enterprise use of social software. It defines Web 2.0 as using social media and user participation to create a more interactive web. Key characteristics include user-generated content, ease of sharing data, and dynamic content customized for each user. The document also introduces Enterprise 2.0, using similar social software within companies to improve collaboration, knowledge sharing, and decision making. It provides examples of Web 2.0 and Enterprise 2.0 applications and recommendations for enterprises to build online communities, communicate, and protect user information.
Identity Services Drilldown - TechEd NA 2009Jorgen Thelin
Presentation from TechEd North America 2009
Abstract:
Microsoft's identity services enable enterprises, organizations, and developers to easily adopt the services they need. In this session learn about how identity solutions can enable service adoption, including: enterprises connecting their identity directory to cloud services, ISV developers leveraging Microsoft building blocks to sell their service to organizations, and web developers adopting customized versions of Live ID for their applications. We'll cover the Microsoft Federation Gateway service, updates to Live ID, and a turnkey adoption mechanism using Active Directory and Codename “Geneva” Server.
Avoiding the Hidden Costs of Active Directory Federation Services (AD FS)Okta-Inc
Since its introduction with Windows Server 2008, AD FS 2.0 has been Microsoft’s answer to extending enterprise identity beyond the firewall. However, building an identity management solution with the AD FS toolkit has many hidden costs. While AD FS solves some identity challenges for Microsoft’s product family, as is typical from Microsoft, many more gaps exist when attempting to integrate with cloud or mobile applications from other vendors.
Built as a single sign-on toolkit, AD FS requires a significant investment to deploy into production and still doesn’t deliver a full identity management solution. This webinar will discuss the following AD FS hidden costs as well as free alternatives that help avoid them:
-Building-out missing features
-Setup & configuration
-Hardware & software
-Availability & reliability
-On-going maintenance
The document discusses the security risks posed by using mobile devices to access and share documents. While email sent from mobile devices is routed through a firm's email server, documents accessed and edited on mobile devices can expose metadata when shared externally. The document recommends automated metadata removal applications that support multiple device types and formats, integrate easily, and operate transparently on a firm's network to mitigate mobile security risks.
Secure Enterprise File Sharing and Mobile Content ManagementBlackBerry
Organizations need to share files. In fact, over 50% of business processes, including some of the most critical, are document- based. However, most file sharing solutions have consumer-grade roots, and were not built with the security that enterprises need, balanced with the collaboration and mobility features their end users want. BlackBerry Workspaces™ makes enterprises more mobile and collaborative, while reducing the risk, complexity and cost of sharing information across and beyond your organization. Workspaces embeds digital rights management (DRM) protection in your files, so your content remains secure everywhere it goes. With Workspaces, you stay in control – even after files are shared outside your firewall.
Extending Active Directory to Box for Seamless IT ManagementOkta-Inc
As organizations move mission critical files and data into Box, security and productivity become increasingly important. How can IT enable users to seamlessly access Box with their existing network credentials or ensure that user accounts are automatically provisioned and deprovisioned as employee roles change?
Historically, Active Directory has been core to application security and productivity. However, Active Directory was built for on-premise networks and does not easily integrate with cloud applications like Box. Okta’s Active Directory integration service bridges this gap, takes only moments to set up, and best of all… is FREE!
This webinar will discuss Okta’s free Directory Integration Edition for Box, and how it can deliver the following benefits:
-Single sign-on with federation or delegated authentication
-Automated provisioning & de-provisioning via Security Groups
-True end-to-end provisioning from HRIS systems like Workday
-Password synchronization
-Multifactor authentication
Primend praktiline pilveseminar - Dokumendihalduse ja kommunikatsiooni viimin...Primend
Dokumentidele on vaja lisaks arvutile ligi pääseda ka telefonist ja tahvelarvutist. Seda on vaja teha mugavalt ja turvaliselt. Tõnis räägib SharePoint Online’ist, OneDrive for Businessist, Skype for Businessist ja Yammerist ning sellest, kuidas need teenused infohalduse jaoks tööle panna.
This document discusses how file synchronization and sharing platforms threaten traditional enterprise content management (ECM) systems. It provides context on ECM and how file sync services like Dropbox have become popular due to their ease of use. The document advises that ECM vendors position their products as more secure options that support compliance needs, while also making their systems more mobile-friendly and cloud-based to compete with file sync alternatives.
Symplified is an identity management solution that addresses the need for businesses to manage identities outside their traditional networks due to collaboration with external partners and customers. It provides single sign-on access to applications from any device, centralized policy management, and visibility into user access and behavior across cloud and on-premises applications. Symplified simplifies user access and experience while giving IT control over user provisioning and compliance reporting. It can be deployed either on-premises or in the cloud to meet business needs.
This document discusses Microsoft Azure and identity management solutions from CCS Technology Group. It provides an overview of Azure Active Directory, Azure Multi-Factor Authentication, extending Active Directory to Azure, and deploying Active Directory Federation Services in Azure or on-premises. CCS Technology Group is a Microsoft partner that offers infrastructure deployment, managed services, custom cloud solutions, and custom software development.
This document analyzes single sign-on (SSO) authentication for web applications, specifically using Google as a service provider. It discusses problems with traditional username and password authentication across multiple systems and how SSO solves this by allowing a user to log in once to access all authorized resources. The document then provides details on how SSO authentication works for Google applications using Security Assertion Markup Language (SAML). It describes the steps a user takes to log into a Google application through a partner-operated SSO service, including SAML requests and responses being passed between the partner SSO, user's browser, and Google.
IRJET- Underpinning the Impact of Web Application Security on Businesses ...IRJET Journal
This document discusses web application security and its impact on businesses. It begins by defining web applications and how they have evolved beyond simple web pages. The document then explores common web application functions, security vulnerabilities like SQL injection and session hijacking, and solutions to those vulnerabilities. It emphasizes that web application security is crucial for organizations and discusses additional security measures for hardening web servers and applications.
Web 2.0 describes next-generation Internet technologies that make online applications behave more like desktop software through protocols that enable data sharing and user-generated content. These technologies shift computing power to the Internet, reducing desktop software costs. Key features include accessibility from any device, simple applications that solve specific problems, freely shared and user-edited data, and network effects that improve content. While these technologies foster collaboration, their flexible nature also means definitions and applications are sometimes unclear.
Cortado Corporate Server is a mobile device management solution that allows users to work productively from any device. It provides mobile access to corporate files and documents, easy collaboration both inside and outside the company, and supports the use of all apps from app stores. It transforms smartphones and tablets into productivity tools without complex setup, operation, or management.
Our Virtual Data Room helps optimize all stages of the deal cycle from idea marketing to post closing by securely sharing information with potential investors, buyers and partners. It provides security through industry-standard technology and infrastructure, simplicity through an intuitive interface, and speed through quick setup. Reporting and audit tools allow monitoring of user activities and questions for compliance.
The global disruption due to the pandemic has massively impacted organizations and the way they function.
Organizations are shifting towards a virtual environment by adopting cloud and automation to support,
monitor, and deploy exceptional service to their end-users. But how to keep the end-users connected to the
digital workplace securely during disruption is a big challenge
BlackBerry Workspaces: Solutions for Technology & ManufacturingBlackBerry
Supporting outmoded technology for fragmented business processes can inevitably put any business at risk of becoming competitively irrelevant. This is especially true for enterprises in the fast-paced world of technology and manufacturing, where businesses are often globally dispersed and at risk of copycats in the black market. This is also an industry where the careful timing of product releases drives profitability. Staying on the leading-edge of technology adoption is critical to keeping up with the speedy execution and high expectations of the market.
Learn how BlackBerry Workspaces enables Technology & Manufacturing companies to stay in control of all synced and shared files wherever they go, on any device, online and offline — even after they’re downloaded from the system.
The document summarizes the key features and benefits of EthosData's virtual data room platform. It allows companies to securely share documents with investors, buyers, and partners during M&A transactions. The platform offers security through encryption and access controls, services like dedicated coordinators, and simplicity through an intuitive interface. It also provides advanced functionality like reporting on user activity, managing questions and answers, and auditing all user actions for compliance.
Our Virtual Data Room helps optimize all stages of the deal cycle from idea marketing to post closing by securely sharing information with potential investors, buyers and partners. It provides security through industry-standard infrastructure, service through dedicated deal coordinators, simplicity through an intuitive interface, and speed through rapid setup and sharing of documents.
05-Empowering-Enterprise-Mobility-FR.pptxAshvin Dixit
The document discusses the challenges of enabling enterprise mobility while protecting corporate data. It notes that mobility is now commonplace, with many employees using multiple devices and non-approved apps for work. The Enterprise Mobility Suite is presented as a solution to unify management of devices, apps, and data across on-premises and cloud environments through features like mobile device management, identity management, and information protection.
Wireless mobile content genteration application with RSS feed integrationMike Taylor
Case Study for Wireless content generation application/ Content Management Portal with Integration of RSS and ATOM feeds on Mobile Devices and other hand held devices.visit us @ http://www.brainvire.com/case-study/
Solve Employee Experience, Security, and Silo Problems with HCL BigFix WorkspaceHCLSoftware
BigFix Workspace is a comprehensive digital workspace management solution designed to address the evolving challenges brought on by the pandemic and changing workforce dynamics. It empowers organizations to efficiently manage laptops and mobile devices efficiently, irrespective of employee locations, connectivity, or operating systems. The shift to remote work has presented productivity limitations for remote employees, making the traditional "bring it to the office" model obsolete. Additionally, the increased prevalence of cyberattacks, particularly ransomware, has made security a business concern rather than just a technical one.
For more information on Workspace Management Solution, visit: https://hclsw.co/-gniql
Kaasaegsed ettevõtted muutuvad üha mobiilsemaks, kuna töötajad suudavad üha enam tööd teha kontorisse tulemata. Kuidas sellises uues situatsioonis säilitada kontroll organisatsiooni andmete üle ning tagada kasutajate ja seadmete turvalisus.
Esineja: Tõnis Tikerpäe
BlackBerry Workspaces: Solutions for Media & Entertainment BlackBerry
In media and entertainment, timing is everything. Presenting the right information at the right time is often the key to success. Protecting creative assets, such as scripts and production plans, is just as important as sharing and collaborating on them — because leaks can have severe implications. The industry is in dire need for a better way to share information.
Learn how BlackBerry Workspaces enables Media & Entertainment companies to stay in control of all synced and shared files wherever they go, on any device, online and offline — even after they’re downloaded from the system.
DocTrix DocFlow 2013 is an electronic document management system built on SharePoint that allows for automation of electronic workflows and business processes. It provides standardized system modules, customizable routing of documents, and support for organizational structures. The system offers advanced search capabilities, integration with external systems, and high performance for large volumes of data. It provides ease of use, deployment, operation, and development through features like configurable interfaces, rapid box edition deployment, visual process editing, and potential for expanded functionality.
Windows Server 2012 R2 Jump Start - AIPPaulo Freitas
The document outlines a two day training on Windows Server 2012 R2 and System Center 2012 R2. Day 1 covers new features of Windows Server 2012 R2 including server virtualization, cloud optimized networking, and storage. Day 2 focuses on server management, VDI, access and information protection, and web applications. The document also provides information on downloading the Windows Server 2012 R2 and System Center 2012 R2 previews and an upcoming System Center 2012 R2 Jumpstart event.
IBM MaaS360 is a comprehensive EMM pla orm that enables apps and content with trust on any device, any me, anywhere, by delivering mobile security for the way people work.
The document summarizes Ericom Connect, a secure access management solution from Ericom Software. It allows for workforce mobility and scalability, providing enterprise-grade managed access. Key features include ease of use, powerful reporting tools, unlimited concurrent use allowing flexible scaling, single sign-on, multi-tenancy support for cloud environments, and a 100% web-based administration console. It addresses multiple business needs such as desktop as a service, application publishing, secure remote access, and third party/contractor access.
Webinar: Securing Remote Workforce on the Microsoft CloudWithum
With remote work being a reality for most, users expect to be able to connect to any resource, on any device, from anywhere in the world. Let’s face it – there is a growing realization that remote work is here to stay, so let’s do it right.
There are three critical areas that should be top of mind:
- How can we do remote work better?
- How can we maintain security?
- And, how can we reduce costs?
In this presentation, we share ideas and show tools in the Microsoft cloud for better remote work, better security and opportunity to reduce costs.
Protect your business data and increase workforce productivity with a complete Enterprise Mobility Management (EMM) solution. BlackBerry delivers the world’s most secure, comprehensive mobile solution to address this new imperative, with support for devices running iOS, Android™, Windows® 10, Mac OS®X and BlackBerry®. Supported BlackBerry smartphones include those powered by both Android OS and by BlackBerry® 10.
The BlackBerry Enterprise Mobility Suite (formerly known as Good Secure EMM Suites) offers the security credentials, accreditations, and technologies that will allow you to mobilize your business tools – from your Microsoft® applications to your custom-built apps. All this with consistent security on mobile devices and other endpoints, across different operating systems and ownership models.
The document discusses seven must-have teleworking tools for remote work. It describes tools for video conferencing (Microsoft Teams, Zoom), internet connectivity, email communication (Microsoft Outlook), phone communication, real-time messaging, file sharing and storage (OneDrive, Google Drive, Office 365), project management (Project Planner, Procore), knowledge management (Taskworld), security (IPassword, Proton VPN), and concludes that teleworking is an important way to manage businesses effectively and flexibly.
Enterprise Mobility Poster from Microsoft and AtidanDavid J Rosenthal
Identity + Mobile Management + Information Protection
Keep your employees productive on their favorite apps and devices—and your company data protected.
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Gas agency management system project report.pdfKamal Acharya
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https://www.leewayhertz.com/generative-ai-use-cases-and-applications/
1. Engineering
Documents.
Elevating
Productivity.
How ImageSite™ uses an intuitive user-interface,
advanced workflow automation, and other robust tools to
help companies manage data security, document-centric
workflows, distribution, and collaboration.
www.eQuorum.com
2. ENGINEERING DOCUMENTS
About eQuorum
What is eQuorum?
eQuorum is a privately-held corporation spun out of
Byers Engineering Company in 1996. Byers
Engineering Company was founded in 1971, and has
since grown to become a large engineering firm with
approximately 1,000 employees.
Here at eQuorum, we focus on solving complex
workflow and document management problems for
hundreds of organizations in the manufacturing,
engineering, utilities, and AEC (Architectural,
Engineering, Construction) arenas. Our customers
seek to use digital documents to increase workflow
productivity, enhance collaboration, and better
secure and organize digital assets.
Our Mission
Our mission serves a single purpose - build products
for engineers as engineers, understanding that
engineers require rock-solid tools that work and
intuitively support the features they need every day.
We know that a single mistake or miscalculation in
our industries can mean millions of dollars of rework
and substantial loss of time. We don’t want to be
flashy, but want to provide stable solutions that help
our customers achieve their goals with ease.
1
3. 2
Solutions
ImageSite® On-Premise
ImageSite is a comprehensive yet
affordable, web browser-based
workflow and document
management system that serves
as a central distribution point to
organize, store, and control
versioning of critical drawings,
files, and documents.
ImageSite installs on a computer
web server within your network,
ensuring your corporate
information remains in your
possession. Users access all the
features within ImageSite using
nothing more than a web browser
or Windows client. Since its written
in HTML5, there is no need for
Java on local devices.
The ImageSite Windows client
(ImageSite Explorer) enables direct
Windows access to dynamic
content on the web server using
Web 2.0 technology. ImageSite can
be synced with other locations, or
with eQuorum’s Cloud version –
Engine-Box™.
ImageSite® Mobile
ImageSite Mobile is eQuorum’s
extension of it’s well-known
document management software
into the mobile world. It ensures an
organizations drawings and
documents are accessible to
anyone with a mobile device,
whether using an iPad, Android or
Windows tablet, or other common
devices. Mobile users can access
drawings and documents in the
office, in the field, at home, or at
the customer site.
Mobile is included with the
purchase of ImageSite, allowing
you to connect any corporate or
personal mobile device to
ImageSite, without needing to
download of maintain an app.
This gives users instant
portability of all their ImageSite
documents and drawings,
regardless of their location.
With Mobile’s secure connection
to the ImageSite server, you can
feel assured that your intellectual
property and data is secure and
only available to you.
Engine-Box® Cloud
Engine-Box is the cloud-based
SaaS version of ImageSite. It is
available as a SaaS or Private
Cloud. It resides outside the
corporate network and is
available through subscription,
providing companies with
immediate access to their
documents and workflows from
anywhere, using any device.
SaaS licensing means reduced
time to benefit, improved
scalability, and lower cost of
implementation. It is a powerful
solution fit for both small
companies and large enterprises.
ELEVATING PRODUCTIVITY
4. Security & Access
Access Control
Access Control methodologies and functionality are
a way to ensure users are valid and are authorized to
access only the files and documents they need for
their role. It prevents unauthorized users from
accessing your company’s IP (intellectual property)
or confidential files. Access control comes in many
forms; however, it consists primarily of two
components: authentication and authorization.
Authorization
ImageSite uses a multilevel approach to Access
Control. ImageSite is highly configurable, allowing
system administrators to restrict access to files at
the global, project, group, file, or file metadata level.
It ensures authorized users have access to the files
they need without providing unauthorized users with
unnecessary capabilities (the concept of least
privilege).
These restrictions do not only pertain to the access
of files, but also the actions users can perform with
a specific drawing or document. Depending on the
needs of your organization, the system can limit
capabilities of individual users such as uploading,
downloading, editing, deleting, archiving, viewing,
and more.
Authentication
ImageSite gives system administrators an
advantage over security by giving them the ability to
track failed login attempts and the IP addresses
associated with them. If there is clear evidence of
suspicious activity, the system will automatically
block the unauthorized user’s IP address. With the IP
Address Whitelist, you can ensure that the system
doesn’t restrict access from your company’s own IP
address or subnet.
3
ENGINEERING DOCUMENTS
5. 4
Single Sign-On (SSO)
ImageSite supports various
Identity Providers (IdPs) such as
OneLogin, Microsoft Azure, AWS,
and Google. It allows for the use of
Single Sign-On (SSO), making it
easy for users to access the
system quickly and securely. It also
provides users with the ability to
implement Multi-Factor
Authentication (MFA) to further
enhance authentication protocols.
AES & SSL Encryption
Files located in ImageSite are
encrypted using AES encryption
protocols to ensure the secure
storage of files while files in
transport are secured using SSL
connections, guarantying privacy
from the server to the device.
Mobile Security
Electronic document management
systems (EDMS) provide many
benefits to organizations, but
perhaps the most important in
today’s world of exploding data is
the improvement in document
security, especially with users
employing mobile devices. IT
departments are looking for better
ways to safekeep their important
files with increasing mobile
access.
The use of tablets and
smartphones has exploded, and
employees expect to be able to use
these devices to connect and
work with their daily applications
and associated files, just as they
would at their desk. Installing a
mobile accessible content
management system provides
immediate access to legacy files
and can ensure the security
organizations desire.
Web-based systems, like
ImageSite and Engine-Box, secure
the files at the source, stopping
inappropriate actions from taking
place. Updates to the system only
occur once on the document
management system server,
including viewing and printing,
extending out to all accessing
devices.
Digital Signature
In today’s environment of extreme
security and “fake” documents, it
is becoming more important that
document creators and reviewers
be assured the document is real
and cannot be modified without
their permission.
Digital signature permits users to
assign a non-revocable, non-
modifiable user digital signature
to a document or drawing
signifying their authenticity and
approval of the document or
document markups.
ELEVATING PRODUCTIVITY
6. 5
Capabilities
Document Management
ImageSite provides complete control over
digital file access. ImageSite users can check
documents (including CAD drawings) out or
download to their the system with ease, while
synchronizing local documents to the secure
ImageSite repository.
ImageSite enables system administrators and
document controllers to configure document
and folder attributes uniquely in multiple
ImageSite containers, including pre-defined pick
lists and values. It organizes company
information using Windows-like folders and
subfolders for convenient user navigation most
users are already familiar with.
ImageSite lets users save favorite documents,
searches, sets, uploads, and downloads, and
even define popular searches that are available
to everyone. Configure ImageSite features that
each user or group of users sees - ideal for
organizations where
Collaboration
ImageSite is the ultimate “collaboration
workspace” where users can go to find current
project, product, and customer related
information. Aside from its core document
management features, ImageSite includes a
markup (redlining) tool where users can create
an unlimited number of markup layers stored
within the system.
The extensive markup pallet can be used to add
text, shapes, images, and even audio/video. The
tool also includes variable text and a digital
library where users can store and manage their
own library of symbols, such as engineering
seals and stamps of approval.
Depending on your configuration, ImageSite
automates notifications, either through email, or
directly within the software, or both, to ensure
project members are up-to-date with the latest
information.
Document Distribution
ImageSite offers advanced document
distribution features, allowing you to work
together more efficiently and securely. Use
email and send compact messages with hot
links to the documents you want others to work
with. Send email hot links (URLs) for:
▪ Documents
▪ Document Sets
▪ Saved Searches
▪ Folders
▪ Markups.
Documents are always secure since they never
leave the ImageSite repository. Users must be
authorized to access any document, even when
using email distribution URL links.
Clicking on the ImageSite links automatically
prompts the user for login/password if not
using SSO. By only sending email links to stored
documents, your important data is always
protected, and users are always presented with
the most recent version of the material.
In addition to document security, sending links
provides a complete audit of which users
accessed which documents, when, and how.
Using ImageSite in a hybrid configuration, either
with other ImageSites or with Engine-Box allows
documents or links to be provided to third
parties without needing to give them access to
the corporate network.
A hybrid configuration also permits files to be
synched between multiple locations, allowing
users to see all files, even if they didn’t originate
on their ImageSite server. Synchronization is
totally automated ensuring only the most
current versions of files are available to users.
ENGINEERING DOCUMENTS
7. 6
Transmittals
Creating Transmittals
ImageSite’s Transmittal Management module
automates the creation, tracking, and reporting
of formal transmittal packages for vendors,
contractors, and other third parties. Easily select
and incorporate drawings, specifications,
contracts, and other project related files in a
simple package that can be delivered by email
or other means. Be assured that transmittals
have current revisions when sent and revision
levels are tracked against the originating
transmittal document.
Creating transmittals is straightforward and
easily learned. Many of the transmittal fields
have dropdown choices ensuring consistent
tagging for searches. Using familiar corporate
templates also makes transition to automated
transmittals quick and simple. Users with
privileges can use a previous transmittal as the
basis for a new transmittal, as often project
transmittals are similar. Once started, a user
can either enter a transmittal name or let the
system automatically create one (guaranteeing
the transmittal name is unique). Contacts for a
transmittal are quickly added with an Outlook-
like To:, From:, and BCC: capability. Contacts
can be ImageSite users or groups or even
contacts that are not system users.
Contacts that are sent the transmittal by email
can be requested to confirm receipt of the
email, which is recorded by the system and
tracked. Confirmations can also be sent directly
to internal transmittal contacts notifying them
of the receipt.
The transmittal can include:
• Due dates (that are tracked and reported on)
• Reason codes
• Freeform remarks
• Delivery methods.
Along with standard information fields,
transmittals can include custom fields that
contain important status or project information
(e.g., “not yet approved”).
These fields can be mandatory or optional and
can contain multiple values (e.g., a custom
status field can contain both “For Review” and
“Critical Path” as values). Value validation rules
can ensure transmittal actions can only be
executed if specific conditions exist. For
example, preventing a transmittal from being
sent until all associated files have a status of
“Approved” or better. You can add a transmittals
Contents section that provides an overall
description of all the items in the transmittal,
with associated quantities. Then simply add
files to the Associated Files list, either one by
one, as a multi-file selection, a complete folder,
or files in a pre-packaged set in the Cart.
Transmittal Cover Sheets
Transmittal cover sheets are easily built using
Microsoft’s Word and Add-in Open Document
Processing Ecosystem application. Users can
employ the Default template, and revise as
desired, or templates can be made from
scratch. Images and company logos can be
included in the template, and almost any layout
can be supported. Set up is done using standard
XML tags and binding the tags to ImageSite
field names. Of course, eQuorum Customer
Support is there to help you create and
implement almost any transmittal format.
ImageSite provides users with numerous
options when it comes to creating and
managing transmittals. This includes defaults
for key fields, addition of custom fields, and
restrictions on when transmittals can be sent.
the file is associated to.
ELEVATING PRODUCTIVITY
8. notifications. ImageSite enables users to establish
how often they receive these notifications and
through which mechanism they prefer.
Workflow Collaboration
Internally, workflows can be used to automate
processes in small groups or across the
organization. Assigned tasks display in each user’s
My Workflow panel in the Dashboard, creating a “to
do” list. Tasks that have not yet been viewed or are
overdue are highlighted in the panel.
Externally, Workflow+ is a great way to connect with
suppliers, contractors, and customers. Simple
workflows can be used to route information to
external users for review and approval. Since
Workflow+ can send traditional email, even external
users are notified of new actions or information.
Use the document linking capability to increase
security by having external parties view and markup
files within ImageSite so files never leave the
organization, or use Workflow+ with Engine-Box and
distribute and receive files without needing to give
third parties access to the organization’s network.
Attaching Files and Approvals, and
Making Comments
A key benefit to using Workflow+ is all users are
presented with the files they need to accomplish
their task, whether CAD drawings, specifications,
manuals, test results, invoices, etc. All attached files
are carried through the workflow and can be
marked-up and even versioned within the workflow.
Users with approval authority can simply approve or
reject a workflow task with appropriate comments.
Approvals can also include application of seals or
stamps or digital signatures. Various approval
methods are offered, including a voting majority.
Comments get aggregated and recorded and are
visible to all applicable users. They are helpful to
users in adding workflow specific information
needed downstream and also as a means to
historically document the execution of a workflow.
Comments can be entered with appropriate entry
type such as Remark, Question, or Answer and can
be edited and sorted any time.
7
ENGINEERING DOCUMENTS
Workflow Plus™
Workflow Management
ImageSite’s Workflow+ module gives users
improved control and visibility over workflows,
making it easy to manage the stages of a project
and the complex relationships required to complete
related tasks. It includes a simple drag-and-drop
interface for creating workflows and managing
steps and transitions.
Workflow+ automates important engineering and
business processes, using a canvas-like tool to
define projects as a series of inter-related workflow
steps with assigned deadlines.
Users with workflow capabilities can assign users to
perform tasks at each step, providing them with
detailed instructions and all the documents the
user(s) needs, linked to the assignment. It
automatically notifies workflow participants at each
step, either through conventional emails, or internal
9. Integrating with Lifecycle
The Lifecycle functionality in the previous Workflow/Lifecycle module is now integrated directly
within workflows to automatically initiate the workflows and populate appropriate attribute data and
needed files. Use this capability to establish retention/archiving protocols for files, for establishing
review and approval processes and to kick off change workflows. Automatically update file
attributes upon completion of workflows or tasks and send notifications to all interested parties.
Visual Workflows
The desktop version of Workflow+ includes a visual, canvas-based tool for creating Workflow flow
charts and managing steps and transitions. Simply drop a step in the workflow and drag to the
correct sequence. Attach manual or conditional criteria to advance between tasks and set off
notifications.
Common Applications
Utilize Workflow+ to increase productivity and control key document-centric workflows, such as
Engineering Change Requests. Automate engineering change packages through the organization,
from review and approval, to CAD users, to QA, to production. Users check out linked documents,
update and check-in revised files, and release approved files; all with version control and
notifications. Use Workflow+ to automate and track invoice processing from document inbounding
through approval distribution, to payment, all with automated audit trails.
New Document Indexing and Search
Workflow+ automatically routes task designated documents to assigned users for quality control
review, transmittals, and release approval and can automatically move related documents to
appropriate projects or folders, such as Pending Orders or Customer Requests. Documents can be
searched by workflow and task as well as by custom workflow attributes, such as vendor or
customer data.
Procedure Scheduling and Reporting
From simple routing workflows to complex, multi-step processes with schedule deadlines,
Workflow+ can be used to manage and monitor document-centric procedures. Use Workflow+ for
approving and paying invoices, for submitting and issuing building permits, and identifying
equipment maintenance tasks and issuing needed work cards and related documents.
8
ELEVATING PRODUCTIVITY
10. 9
RFIs & Submittals
RFI & Submittal Management
The RFIs (Request for Information) & Submittals
module provides companies a structured way to
manage requests and submissions. This
module lets users associate RFIs or Submittals
to particular projects, and improve the way the
company manages and responds to the
requests and submissions.
“RFI/Submittal Managers” establish user
privileges, assign response tasks to specific
users, and add due dates, ensuring the
request/submission is responded to in a timely
manner and related files are available to the
process participants.
Users with “create privileges” can generate new
RFIs/Submittals. These creators can be in-
house staff or third parties with access to
ImageSite. Users with “review privileges” are
able to view RFIs/Submittals and related replies
but can’t make changes to the RFI/submittal,
other than to comment.
RFIs/Submittals settings are fully configurable
and can be adjusted to send custom automated
email notifications to users when replies and
changes are entered. For quick access, all
RFIs/Submittals are displayed by clicking the
header tab on the top of the screen. All changes
are recorded in the change log and can be
referenced at any time when the need arises.
Historical RFIs & Submittals
Historically, RFIs and submittals were tracked
using spreadsheets, however, this has changed
due to the availability of engineering document
management platforms such as ImageSite and
Engine-Box.com.
ImageSite and Engine-Box.com not only make it
easy to manage requests and submittals, but
can also help engineering and construction
professionals save time and money, while
improving the overall timeliness and quality of
their responses.
RFI & Submittal Collaboration
Internally, the RFIs/Submittals module allows
teams within the organization to easily
collaborate by providing users with a quick and
organized way to handle information requests
and submissions.
Externally, RFIs and submittals are used to
efficiently communicate with downstream
contractors, vendors, and customers without
needing to provide them access to information
not relevant to their job functions.
The RFIs/Submittals module is a great way to
connect designers with third parties and
customers and constructors with engineers.
Using common documents and drawings and
displaying entries (replies) from all parties
permits all users to see and work with the same
information and manage to visible
timelines.
Attaching Files and Notes
Files related to RFIs or submittals are easily
attached, eliminating the user’s need to search
for documents.
Notifications can be sent letting project
managers, document controllers, supervisors,
and others of a receipt of a RFI or submittal.
Notes can be added to keep a running record of
user questions, comments, and changes to an
RFI and can also be used to clarify information,
as well as provide instructions for process
participants. The Notes threads can be kept
with the RFI/submittal for audit purposes.
Deadline Management
With this advanced RFI/Submittal module,
project managers can associate specific
deadlines with all submissions, with past due
responses notified to users and shown in the
Dashboard and user reports to monitor and
analyze the handling of the request or
submissions.
ENGINEERING DOCUMENTS
11. ELEVATING PRODUCTIVITY
Manufacturing Submittals
Vendors and customers are constantly
submitting drawings, documents, engineering
change requests, material specifications, etc.,
and expect their submissions are not only
recognized but are being processed.
Ensuring engineering changes, drawing
updates, and technical document modifications
are being worked on, as well as tracked, keeps
customer submittals on-time and on-budget.
Also, using a distinct response tracking and
management tool with notifications not only
provides third parties with transparency but the
comfort in knowing their requests are being
actioned.
Project managers can change the status of the
RFI/Submittal while adding information on
schedule and cost impacts. Only users with
management privileges can change deadlines.
RFIs/Submittals from Anywhere
RFIs/Submittals can be entered on-site using
any tablet device to immediately request
additional information pertinent to
project/construction implementation.
Adding pictures, videos, and audios to
RFIs/Submittals, from on-site, on the production
floor, or at the customer office allows for a
better managed workflow for answering
questions, and is much quicker than using
paper.
Industry Applications
RFIs and Submittals are common engineering
processes used to collect requests and outside
submissions for various production,
construction, and facilities management
projects. Submissions from vendors,
contractors and customers are typical.
In several industries, such as AEC (Architecture,
Engineering, and Construction) these
submissions and their responses often form the
basis for key audit trails of project steps taken
or changes made.
Applications for Construction
RFIs are the mechanism for vendors,
subcontractors, and owners to communicate
with AEC project participants for questions,
changes, and project modifications.
Maintaining a disciplined, rigorous workflow to
manage, track, and report on requests ensures
quicker responses, more accurate answers, and
a reviewable audit trail should post-project
questions arise.
Allowing for RFIs directly from the field speeds
up the information flow and gives on-site project
managers the full history of changes and
comments based on project requests.
10
12. Drawing Markup
Advanced Drawing Markup
ImageSite Drawing Document Markup provides
robust mark-up (redline) abilities and is displayed in
real-time, allowing multiple users to collaborate over
drawing files and documents simultaneously.
The ImageSite markup tools allow users to make
markups and redlines to drawings while easily
communicating with other users for simple project
collaboration, whether on their PC, laptop, or in the
field using a tablet or smartphone.
The markup palette can be easily moved around the
screen, allowing users to position the palette in the
place best for their device type (e.g., tablet).
Images, Video, and Audio
This tool also enables users to add comments,
videos, pictures, and audio to further detail revisions.
By adding images, like engineering seals or A&P
stamps, documents/drawings can be signed off or
approved, then the images can be “burned-into” the
PDF version of the file.
Images can be JPG, PNG, GIF, or SVG and can be
opaque or translucent, allowing the image to overlay
any part of a drawing or document.
Standard and Proprietary
Shapes/Symbols
Use standard symbols and shapes provided on the
palette or create your own proprietary shapes and
symbols and store them for future use, either as
private or public figures.
Customize text, colors, line forms, shapes, fonts, and
fill patterns to signify different types of changes to
documents. Use different colors per individual to
identify changes by users.
11
ENGINEERING DOCUMENTS
13. Standard and Proprietary Shapes
Customize text, colors, line forms, shapes,
fonts, and fill patterns to signify different types
of changes to documents. Use different colors
per individual to identify changes by users.
Text is available with different fonts, font sizes,
and opacities. Line forms include solid and
dashed lines of varying thickness.
Shapes include:
▪ Rectangles
▪ Circles
▪ Open and closed polygons
▪ Open and closed freehand shapes
▪ Lefthand and right-hand call-outs
▪ Clouds.
Make company symbols available on the
palette, with the option for different symbols, by
project type.
Quickly pick one of three pre-set highlight pens
of varying widths and then pick a color.
The markup palette can be easily moved around
the screen, allowing users to position the palette
in the place best for their device type (e.g.,
tablet).
Manage Markups
All markups associated with a file can be shown
in the view or users can select only the markups
they would like to display, so it’s easy to spot
specific changes.
Markups/redlines versions can be associated
with just a single file version or can be brought
forward to newer versions to create an audit
trail of annotations and comments.
Select which markups, by page, to include in a
published or printed PDF version of the
document.
Markups can be created and carried through in
workflows like engineering change orders,
invoice approvals, and design releases.
Users can set notifications so whenever a new
markup is made or edited to a drawing or
document, they, as well as other users, will be
alerted.
Mobile Markups
ImageSite can access the camera on users’
mobile devices, allowing users to upload photos
to associate to change requests and drawings.
Users can edit drawings online or offline and all
drawings will be updated as soon as the internet
is reconnected.
They can view and send markups
instantaneously with other users, enabling
collaborative markup in real-time - even markup
drawings or photos using smartphones, no
software is required.
ELEVATING PRODUCTIVITY
12
14. 13
eSync=Site™
Server Synchronization
eSync=Site allows the synchronization of
folders and files across multiple servers and
locations, with the security you currently have
within ImageSite.
With eSync=Site you can:
▪ Allow multiple locations, departments,
divisions and even users maintain files locally
while having global access to remote
ImageSite server documents, ensuring
documents are up-to-date regardless of who
last checked them out or where they last
reside
▪ Provide users with mobile device access
without allowing them in into your network or
configuring your systems for the multiple
types of devices being used by employees
▪ Provide external users, such as vendors,
contractors, and customers with secure
access to important documents without
them entering your network
▪ Configure a collaboration site, allowing
secure access to documents by many
different users and users types, in different
locations
▪ Establish an archive or disaster recover site
that is automatically synched and
maintained.
How Does eSync=Site™ Work?
ImageSite document management software
resides on a server which can be in your
network (behind or in front of the firewall), in
your wide area network, or in a hosted location
(including cloud hosting).
The system administrator determines the
configuration for the synching of projects,
folders, and files across the various servers and
who can synch what, then simply designates a
project, folder, or file to be synched.
Synching is a means of ensuring folders and
files on a separate servers (these can be
anywhere) are the same, in terms of content,
anywhere) are the same, in terms of content,
versioning, security, and metadata (the index
information used for searching).
So changes made to synched projects, folders,
or files are reflected on their synched partners
on the remote servers. Based on settings
determined either by administrators or
document owners, synched files on remote
servers can be viewed, checked-out, printed, or
distributed.
To ensure users see no impact to access and
download of local files/ documents, eSync=Site
automatically scales processing of
synchronization activities based on current user
load. With many logged in users,
synchronization processing is dialed down, but
when fewer users are logged in the
synchronization processing is ramped up to
take advantage of the opportunity to move data
between servers.
Configuration Options
eSync=Site provides administrators significant
flexibility configuring the software. The system
can be defined to meet the exact needs of the
organization, instead of the company having to
change its work processes.
Configuration options include:
▪ The frequency which folders/files are
synched across servers
▪ The timing for when folders/files are actually
moved between servers
▪ The number and location of remote
ImageSite servers
▪ The directionality of synching
▪ Where folders/files are located on remote
ImageSites
▪ Who can establish synching and how
folders/files are synched
▪ Security modes to determine appropriate
security governing protocols.
ENGINEERING DOCUMENTS
15. 14
System Synch Frequency
Depending on the necessity of
having continuously current
files/documents, network
bandwidth, IT scheduling priorities,
or quality checking requirements,
the frequency in which documents
and folders are synched across the
network can be appropriately
configured. Options Include:
Continuous
Folders and files are immediately
synched to remote ImageSite
servers whenever material
changes are made to the
documents or folders. This
ensures folders and files are
always up-to-date.
Scheduled
Synchronization can be set to
automatically initiate for all
changed files using a schedule
based on time of day, day of week,
or day of month. This allows for
efficient use of network bandwidth
within IT scheduling priorities and
for quality review prior to synching.
On-demand
This is the most efficient means of
folder/file movement across
ImageSite servers, only synching
folders/files when the owner wants
to synch the folders and files.
System Synch Timing
This is similar to on-demand
synching but from the remote
user perspective. Folders and
files can be set for immediate file
movement or for delayed transfer.
This allows remote users to see
the files at other sites but not
actually move a copy of the file
until required by the remote user.
Use this feature to provide full
versions of all network files
without forcing high bandwidth
movements during the day.
ImageSite Servers to Synch
With eSync=Site, more than two
ImageSite servers can be set up
for synching. The administrator
can configure which servers are
to be synched and the direction of
the synchronization. So, if Server
A needs to synch to Server B but
not Server C, and Server B needs
to Synch to Servers C and D but
not A, not a problem. This works
well where ImageSite servers are
set up to specifically serve groups
of users or groups of locations.
Also great for maintaining
specific file types on specific
servers or locations.
Synchronization Directionality
Most often there is a general
directionality associated with
ImageSite servers. For example,
folders and files need to be sent
one-way from Server A to Server
B where security is still controlled
by the originating server.
ELEVATING PRODUCTIVITY
16. This works well for general document
distribution to outside users like vendors,
contractors, and customers. But, sometimes a
two-way synchronization is needed so Server B
can communicate back to Server A / Providing
two-way synchronization allows for better
collaboration and more up-to-date documents.
Synchronization Location
The synchronized folder or file on the remote
server can wither be placed in the same location
as on the home server; in the same location, but
named so it is clear the file is not native to the
server; or in another directory. These three
options allow the organization to:
▪ Set up duplicate file structures enabling more
familiar directories for saving files
▪ Know which files reside on their local
network and which reside on remote
networks
▪ Provide tailored file structures for diverse
location departments, or networks
▪ Synchronization rules can also be set to
ensure all subfolders are synched whenever
a high-level folder is synched to a remote
server.
Synching Authorities
Administrators can establish who can create or
edit synching directives (i.e., the synching riles).
Site and Project Administrators can configure
broad synchronization rules for entire projects
in top level folders, or leave the configuration
decision to the users to determine the
synchronization rules for content they control.
These options help administrators and users
identify the appropriate rules to be applied to
folders, files, and projects and who will have
access to these entities on remote servers.
Security Modules
The system provides Synching Authorities with
several options for securing synched folders
and files. These modes determine which server
maintains and governs the security for
particular folders and files. The Synching
Authority can transmit their own list of
permissions for users and groups to be
attached to synched content or can allow the
security rules which are already established on
the destination server to appropriately restrict
access. The Synching Authority can also
configure special overriding security restrictions
to apply to all remote users as part of the
synching directive. This ensures users with
broader access privileges on remote servers do
not get incidental access to files not intended
for them.
Example Application
eSynch=Site is a great way to establish a one-
way synching design where the primary
ImageSite (the master) server automatically
pushes up-to-date copies to a secondary
ImageSite server.
The simple application of eSynch=Site provides
companies with the ability to enable:
▪ Vendor, contractor, and customer secure
access to documents outside the corporate
network
▪ A distribution site outside the corporate
network, that allows secure access by mobile
devices (including iPads and Android tablets)
▪ A Cloud-based site outside the corporate
network for collaboration, sharing, and
printing worldwide
▪ A disaster recovery site
ENGINEERING DOCUMENTS
15
17. Full Text Search
What Is Full Text Search?
When combined with ImageSite's standard
features, the full text search functionality
provides a powerful tool for quickly and easily
locating documents.
ImageSite Full Text Search (FTS) module allows
document searches to be performed based on
the content in documents, including AutoCAD,
Word, PDF, Excel, PowerPoint, Email, and ASCII
files. In other words, search for words in a file,
much like a web search engine searches for
web sites by searching for words on the web
pages.
Text data is automatically submitted to the full
text search engine for indexing on document
check-in to ImageSite. Existing ImageSite users
who purchase this new module can perform a
one-time indexing function to index existing
documents that are already stored within
ImageSite.
The ImageSite Full Text Search functionality is
an option displayed in the standard search
template to search for words within a
document. Wild card values, Boolean operators
(and/or/not), and proximity values (words near
other words) can be used to perform full text
searches.
Full Text Search results are displayed just like
any other search results, in the Search tab, and
all results show a yellow highlighted field
indicating where the text was found.
For example, a government building permit
department can define words related to building
code violations. Construction firms can identify
as-built numbers and names and route them to
the design group for immediate response and
resolution. And field service staffs can identify
part numbers with the installation of equipment
ELEVATING PRODUCTIVITY
16
18. CAD Connectors
AutoCAD® Connector
• Dynamic reference files detection, upload and database linking. ImageSite automatically reads reference file
connections, uploads reference files (Xrefs), and links them correctly in the ImageSite repository.
• Title Block Integration automatically synchronizes AutoCAD Block/Tag and Field data with ImageSite search
attributes
• General text data within AutoCAD files is fully searchable using ImageSite’s Full Text Search option. Users
perform searches and find AutoCAD files based on general word or phrase searches using this add-on
module.
• Web-based CAD vector viewing with layer and reference file display control.
• Server-side comprehensive batch plotting with direct network access to any worldwide network printing or
plotting device.
MicroStation® Connector
• Dynamic reference file detection, upload and database linking, including nested reference file controls.
• Web-based CAD vector viewing with layer and reference file display control.
• Create and distribute Encapsulated MicroStation files for disconnected viewing and markup of MicroStation
files without the need for MicroStation software.
• Server-side comprehensive batch plotting with direct network access to any worldwide network printing or
plotting device.
SolidWorks® Connector
• Dynamic assembly/component file detection, upload and database linking.
• 2D CAD vector image representation of 3D model.
• Server-side comprehensive batch plotting with direct network access to any worldwide network printing or
plotting device.
Revit® Connector
• Dynamic development of 2D Sheets and Views available in Model.
• Model version control provides audit and fall back capability.
• Server-side comprehensive batch plotting with direct network access to any worldwide network printing or
plotting device.
Inventor® Connector
• Assembly, Part, and Drawing check-out and check-in control from within Inventor with automated version
management and appropriate drawing access.
• Non-Inventor users can view and markup 2D drawings and reference files without additional CAD licenses.
• Mobile device access to CAD files without need of the native application (2D only)
• Dynamic Reference Files detection during upload and automatically creates database linking within ImageSite.
• Title Block Integration automatically synchronizes Inventor Block/Tag and Field data with ImageSite attributes.
• General text data within Inventor files is fully searchable using ImageSite’s Full Text Search capability
• Security driven and context sensitive commands based on user permissions.
• Server-side comprehensive batch plotting with direct network access to any worldwide network printing or
plotting device.
17
ENGINEERING DOCUMENTS
19. Vault Integration
Vault + ImageSite
Integrate Autodesk Vault with ImageSite and
use the most efficient tools for the defined task.
Engineers can allow Vault to manage the more
complex part/assembly relationships, while
ImageSite’s Vault Integration can automatically
publish documents based on state transition,
enabling and ensuring that the current and
correct versions of documents are shared with
the entire team.
Metadata entered into Vault is transferred to the
ImageSite database, allowing easy searching.
Documents are viewed, collected, downloaded,
distributed, and printed by authorized users
without the need for any client software or CAD
viewing tools, using ImageSite as the portal for
access to Vault documents.
Additionally, ImageSite can allow or restrict
document access based on its Vault state. For
example, when a document is moved to an “In
Revision” state in Vault, ImageSite can
immediately flag the document and prevent
operations such as printing and downloading
until the revision is complete and the document
is “Released.”
Benefits
Deployment is fast, since no software is
required on the client’s PCs, aside from a
standard web browser. Users are managed as a
part of the Active Directory server; so as users
are added to or deleted from the corporate
network, their access to ImageSite is kept in
synch.
DXF files are utilized to act as Numerical
Control (NC) files for milling machines. These
files are not viewable when stored in Vault, but
they are viewable in ImageSite, giving the
machinist a quick visual confirmation before
downloading and loading the file into the NC
device.
File views are lightweight and quick, allowing
salespeople to log in from remote locations and
perform quick searches and views of the
drawing files, without having to also download
all the supporting parts and assemblies.
As Plot Station is an integral component of
installation, all the benefits and features of
server-based printing and plotting are available
to all users, including set processing, plot labels,
watermarks and publishing to PDF for easy set
distribution.
Solutions
Using Application Programming Interfaces
(APIs) from both Autodesk Vault and ImageSite,
the desired behavior is implemented in such a
way that no extra steps by the users are
necessary. Configuration files define which file
types are to be managed (DWG, IDW, DXF, DOC,
XLS, PDF, etc.) and how metadata fields are
mapped between the two products. Additionally,
a routine that integrates with Vault monitors the
various workflow states of a document. If a
document is released, an entry is made in the
Vault’s “Job Queue” to be processed by the
eQuorum Vault Service.
The eQuorum Vault Services then publishes the
file into ImageSite and copies the defined
metadata fields access. Similarly, if a file’s state
is changed within Vault to “Revision Pending,”
the corresponding file in ImageSite is flagged as
being “In Revision” and protected from
downloading and printing. If a file is deleted
from Vault, the corresponding file is deleted
from ImageSite. Users are provided access to
ImageSite with a simple web browser link – with
the Active Directory module in place, the system
recognizes their network login credentials and
takes them directly to the search page. The
search page allows for searching based on any
combination of file name, descriptive data from
various metadata fields, or text contained within
the documents. Once the desired files are
found, they can be viewed within ImageSite’s
viewer (no plug-ins required), downloaded, or
made into a set.
ELEVATING PRODUCTIVITY
18
20. 19
Domain Security
Domain Security Module
Domain Security is an optional module for
ImageSite that gives Administrators a single
point of access to maintain security. This
eliminates juggling multiple user databases on
different systems throughout an organization —
especially when hundreds or thousands of
users are involved. The Domain Security module
greatly reduces administrative overhead and
makes ImageSite access more convenient for
authorized users.
How Domain Security Works
With the Domain Security module, security
access for ImageSite’s users and groups is
automatically generated based on your
Microsoft Windows User and Domain Group
definitions. The ImageSite Administrator simply
points to a domain and clicks to select the user
groups to create within ImageSite. This is a
tremendous time-saver when hundreds or
thousands of users need to access ImageSite.
Once a user logs onto the company network,
they are automatically logged into ImageSite.
This eliminates the need for the users to reenter
their name and password to access ImageSite.
You still have the flexibility to maintain
ImageSite user accounts with a log-in and
password. This is ideal for ImageSite users who
are not a part of your company’s network, such
as vendors or subcontractors.
These users are prompted to provide this
security information before allowed access to
ImageSite. This ensures that only authorized
users can access ImageSite within your
company’s firewall.
ImageSite is in frequent communication with
the corporate domain server. If a company re-
assigns or terminates employees and removes
their access to the company network, they are
similarly prohibited from the automated
ImageSite log-in. This is further assurance that
no unauthorized user can access ImageSite.
ENGINEERING DOCUMENTS
21. Offline Mobile UI
What is Mobile UI?
The eQuorum Mobile functionality may be used to access documents in the ImageSite and Engine-
Box systems. The Mobile functionality, due to its subset of the capabilities of the Desktop
application, is lighter weight, and thereby suitable for mobile devices, especially tablets, but in
some cases even smaller format mobile devices.
The functionality is also a useful UI available for desktop PCs and laptop PCs. The functionality
provides:
• Navigating projects and folders
• Viewing documents
• Viewing and editing markups (when Offline, editing when the user has checked out the
document(s))
• Limited printing
• Simple searching.
Since laptops and smaller format mobile devices, e.g., tablets, are often used away from the office,
possibly in limited or no Internet areas, the functionality includes an option to operate offline from
any Internet connection to the ImageSite/Engine-Box server.
Using the functionality offline can provide faster response in some slow Internet areas, as the files
are cached on the tablet, laptop, or PC, when “offline” has been enabled in the Settings view, and
the documents of interest have been identified in the Favorites view.
Preparatory Steps for Offline Use
To prepare for offline use, just prior to going offline (so that the documents are the latest version):
• Ensure the documents to be viewed while offline are listed in your Favorites view. If not, briefly
view each so that they appear in the Favorites view. You will later select the documents
available for Offline viewing from this view.
• In the Settings view, “Enable Offline…” A message will be displayed indicating files are being
cached locally for offline use. Once the caching has completed, the page will be
refreshed/reloaded.
• Next, in the Favorites view, toggle the documents to be viewed while offline from “Ntwk” to
“Offline.” Then use the top right button to Save those documents on your mobile device for
offline use. The same message as above will be displayed, and the page will refresh/reload so
that the functionality, documents, and markups are available for offline use.
• When you are ready to use the documents offline, close the browser, set your device (tablet) or
browser (PC) offline by opening the device’s (not ImageSite’s) Settings page and toggling
Airplane mode to On. Or, for a PC, set the web browser to “Work Offline” (Firefox) or set the
Network “speed” to Offline (Google Chrome).
• When the browser is re-opened, the normal green dot in the top left area of the view will be red
to indicate the application is being used “Offline.”
• Open the browser, login, and view the files in the Favorites view.
Note: When online and logging into a device that has been enabled for offline use, you may see the
message described above (and the reload/refresh), if server ImageSite has been updated.
ELEVATING PRODUCTIVITY
20
22. 21
Implementation
What Should You Expect?
eQuorum’s implementation specialists have
helped companies streamline EDMS
implementations for more than 25 years, giving
organizations immediate access to their files,
documents, and data. You have three
deployment options with our software, but
because it is written in HTML5 all three options
provide the same exact functionality. (Note:
single sign-on functionality is managed
differently between on-premise and Cloud
deployments.)
What Are Your Options?
• On-premise
• In a private Cloud, managed by us
• In a SaaS Cloud, managed by us
Cloud implementations are exceptionally fast
since we already have the infrastructure up and
the software loaded and ready for configuration.
On-premise implementations go as quickly as
you want, as your organization is responsible for
supplying the servers/VMs for the software.
Implementations, led by our experienced
Implementation Engineers, can be
accomplished in a matter of days to weeks. No
longer do you need to specify months and years
for the system to be available. And, leveraging
our experience, we will guide you in making
decisions to streamline your structure, files,
permissions, and workflows in ways you may
not have thought of.
ImageSite can also be integrated into legacy
systems using our extensive API Toolkit, or by
using the third-party software’s API. ImageSite
also seamlessly integrates with the leading CAD
software (AutoCAD, MicroStation, Inventor,
SolidWorks, NX, and Revit) and AutoDesk’s
Vault PDM, utilizing title block integration,
automatic reference file detection, and
integrated viewing and mark-ups.
We understand how stressful implementations
can be, which is why our team is dedicated to
getting your system up and running in just days,
rather than months. Our implementation specialists
will work with you every step of the way, ensuring
your system is up, running, and ready to use by all
employees who require access. Our Implementation
Engineers provide you with the training and support
you need to manage the system and train new
system users quickly and effectively. Training is
done on-site, through online webinars, and with
online tutorials. You pick the way you want your
employees to be trained, at no extra cost.
On-Premise Implementations
For on-premise implementations, you will need to
supply a server or VM to run the webserver software
(Apache Tomcat), a server or VM to run our software,
and a server or VM to run database software (SQL
Express, SQL Server, or Oracle). Though depending
on the number of files you have or the desired
throughput, all three of these elements can run on
the same server. The Implementation Engineers will
help you set up these components and will, if allowed
by IT, load the ImageSite software directly on your
machine for you.
What Will You Need to Provide?
Once you choose ImageSite as your EDMS, you’ll
need to determine who will be administering the
system. System Admins have full control over the
software’s configuration and should be the primary
liaisons between your company and our specialists
at eQuorum. They will create user-profiles and set
permissions on the user, group, project, file, or file
metadata level to ensure the safety and security of
your documents. System Administrators are the
gatekeepers for the system and can change
permissions and configurations on an as-needed
basis.
eQuorum will help you with:
• System access and configuration
• Workflow automation
• Transmittal templates
• Bulk document migration upload
• CAD connector setup
• User access control and permissioning
• Administrator and user training.
ENGINEERING DOCUMENTS
23. Architecture, Engineering, and Construction (AEC)
AEC organizations create complex engineering concepts and designs. This
includes CAD files, specifications, calculations, transmittals, submittals,
engineering change orders and other construction documents. Storage,
management and audit of these documents is critical to ensure designs are
properly interpreted, construction is done correctly and the resulting
infrastructure is successfully recorded as operated
Manufacturing
Manufacturing organizations are highly collaborative environments where
input from production, quality assurance, sales and product support often
create revisions to product documents. Workflows are critical to ensure
changes to product designs are fully reviewed and approved by all parties
to maintain high quality and avoid downstream production issues.
Utilities and Energy
Utility and energy providing companies have a wide variety of documents
related to building, managing, and maintaining their inside and outside
infrastructure. To that end, these organizations are often challenged to
keep plant and substation information up-to-date and communicate
important information across multiple departments including during
emergency situations.
Government and Education
Government agencies and universities use building floor plans, equipment
information and other infrastructure documents in the ongoing maintenance
of their facilities, including space planning utilization and renovations. Making
these documents easily available to everyone who needs them is a big
challenge for most facilities management departments. Because government
agencies and universities often outsource their projects to external AEC
vendors, they need an easy and traceable means to distribute and audit
drawings and documents.
Industries We Serve
eQuorum serves various industries ranging, including the aerospace, energy,
national defense, architecture, pharmaceuticals, and manufacturing industries.
With ImageSite and Engine-Box, the possibilities are virtually limitless.
ELEVATING PRODUCTIVITY
22
24. Our Services
Our Consulting Group also provides Business Workflow Improvement consulting
engagements including NIST Compliance Assessments. The Consulting Group
works with organizations on their digital transformation through improving
processes with digitization and improved document workflows.
HTML5-Based Solutions
We developed a system where there are no software downloads
required for any users. ImageSite, our on-premise solution, and
Engine-Box, our cloud solution, are entirely HTML5-based.
eQuorum Support
For occasions where you need customer support,
though many organizations use the trite phrase that
their customer service is the best in the industry, we
believe ours is and even include it in our mission
statement, “…and by providing a level of client
support that is distinguishably superior.” The
eQuorum support team ensures customers receive
the strategic counsel necessary to implement
effective document management solutions. No
phone menus, no tickets; call and a Support
engineer will pick up the phone