2. e-Governance "Reaching the Unreached" Vision "All Government services accessible to the common man in his locality through a One-stop-shop (integrated service delivery) ensuring convenience, efficiency, transparency & reliability" It is the use of a modern Information and Communication Technologies by Government to improve the effectiveness, efficiency, service delivery and to promote democracy e-governance, is not really the use of IT in governance but as a tool to ensure good governance. e-governance does not mean proliferation of computers ; it is basically a political decision which calls for discipline, attitudinal change in officers and employees, and massive government process re-engineering,“ Ravi Kant (Special Secretary, IT, Govt. of West Bengal) e-Governance (Technology View) e-Governance (Government View) Effective, Participative and Collaborative Governance
3. What to and how to achieve What to Achieve Efficiency Transparency Citizen's participation Trust and Accountability Citizen's awareness and empowerment Citizen's welfare Democracy Nation's economic growth How to Achieve Greater attention to improve service - Service Oriented Effective delivery mechanism - Delivery Focused Enhancing the efficiency of production - Metrics driven Emphasis on wider access of information - Collaboration Doing the right things …. Doing them Right
4. Challenges All implementers and drivers of e-governance initiatives agree that the biggest challenge of deploying e-governance is not technology but change management. Change management is important not only in terms of cultural change but also in terms of changing operations and processes workflow that the automated environment will introduce. Redefining rules and procedures Information transparency Legal issues Infrastructure, Skill and awareness Access to right information Interdepartmental collaboration Reach to Remote areas Population and different languages Others…… And the common thought is…………. it is Technology
5. E - Governance It's important to educate people at all levels about the benefits of technology. The various benefits and advantages of e-enabling the system should be communicated clearly right at the beginning to ensure popular support which will lead to greater chances of success," Dr. G D Gautama, Secretary, IT, Government of West Bengal. It is important to explain to people that the introduction of IT will not take away existing jobs but will make them easier, and if less manpower is required for operations the staff can be re-deployed elsewhere with no threat to their career growth path. “ N. Srinivasan – Senior IT Consultant Extremely critical for the success of e-governance is to understand constraints as risks and mitigate them by executing projects that soften the probability and the impact of these constraints and will aid the smooth execution and acceptance of e-governance N. Shende – Senior PMI Consultant.
6. E - Governance NIC – Technology Nucleus National Informatics Centre (NIC) of the Department of Information Technology is providing network backbone and e-Governance support to Central Government, State Governments, UT Administrations, Districts and other Government bodies." The principal objectives of NIC include: Development of computer-based information systems in various sectors of the economy for planning, project monitoring and decision support. Promotion of informatics culture at District. State and National level. Improvement of the analytical capability and presentation of information utilized for National, State and District level planning. Development of modelling, forecasting and simulation techniques' that are required for planning and decision support. Establishment of a computer-communication network for ensuring ready access of information across the nation and enabling optimal use of resources. Evolving standards for data collection, compilation and dissemination, with the cooperation of related agencies at District, State and Central levels. Thoughts and Progress in the right direction
7. e-Governance Gujarat – Contributing to e-governance. In Gujarat, a team of techno-savvy bureaucrats have finally succeeded in bringing corruption under check and thus increasing state's tax revenues through the effective usage of technology at some 10 remote interstate border check posts. Challenge Until now in Gujarat, inspection of 100% of commercial vehicles had been impossible . The drive to curb the number of overloaded vehicles has only proved to be ineffective. In order to maximise their earnings from each vehicle, Trucking companies have prompted transporters to load their trucks beyond permissible axle load thus creating a serious safety hazard. In Gujarat's traditional check post system, a suspect vehicle is flagged to a stop, and then weighed on a weighbridge located away from traffic. The legal penalty for overload is Rs 2,000 per tonne. New System The State Transport department introduced SMART card drivers' licenses. In the computerised process, all the check posts are monitored at a central location using video cameras installed at every check post cabin.. An electronic weighbridge captures the weight and the computer automatically issues a demand note for fine.
8. e-Governance Role of effective Project Management in e-Governance Doing the Right things Impact of constrains/challenges Derived benefit for the mass Citizen's welfare/participation Impact on Nation's economic growth Doing the things Right Process Oriented Collaborative approach Delivery focused Metrics driven Driving the right ideas at the right time for maximum impact
