Mr. McBride has just graduated with an MBA and is taken on a walk by his teacher Dr. Neumann. While walking, Dr. Neumann shares lessons about leadership with Mr. McBride. He explains that leadership requires a huge commitment of time, energy, and involvement. It also means taking responsibility when employees face problems and inflicting pain on employees who do not perform well. Dr. Neumann emphasizes that a leader must be willing to work hard and pay the price of leadership themselves rather than expecting employees to pay it. He stresses the importance of having a heart for people and viewing them as more than interruptions or means to an end.