This document discusses employee morale and how to maintain and boost it. It defines morale and outlines a three-stage strategy for improving it involving listening, communicating, and recognizing employees. Key factors that influence morale are leadership, work environment, support structures, and external factors. Suggestions for boosting morale include recognizing individual contributions, showing how work impacts results, giving responsibility, treating employees well, training, small perks, transparency, and making the workplace fun.