The document defines enterprise content management (ECM) as including document management, web content management, records management, document capture and imaging, document-centric collaboration, and workflow. It explains that ECM is about people who author, read and approve content, as well as information like documents, metadata and processes like workflows and retention rules. The document notes some business requirements for ECM are legislative and audit purposes, exerting control over records and documents, automating business processes, and assisting with authoring and publishing information. It briefly mentions SAP ECM, Open Text for SAP and EOH SAP services.

1. Enterprise Content Management

2. ECM - Gartner Definition
 Document management for check-in/check-out, version control,
security and library services for business documents
 Web content management for automating the webmaster bottleneck,
managing dynamic content and content authoring
 Records management for legal or regulatory purposes, long-term
archiving, and automation of retention and compliance policies
 Document capture and document imaging for capturing and
managing paper documents
 Document-centric collaboration for document sharing and supporting
project teams
 Workflow for supporting business processes and routing content,
assigning work tasks and states, and creating audit trails

3. Simply Put…
 Enterprise Content Management is about:
 People
 „Authors, Readers, Approvers
 „Authorizations & access
 „Document-centric collaboration
 Information
 „Documents & content
 „Metadata & attributes
 „Consolidation & harmonization
 Processes
 „Workflows
 „Retention rules
 „Document lifecycle

4. Business Requirements
 Legislative and Audit Purposes
 Exert Control over an abundance of records and
documents
 Need to automate Business Process
 Assist with the authoring and publishing of information

5. SAP ECM

6. Open Text for SAP

7. EOH SAP Services
Strategy,
Analysis & Tool
Assessment Goals, Design Implementation Maintenance
Selection
Direction

8. Thank you