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Enterprise Business Planning
Taking your company’s planning capabilities to the
ultimate level
Enterprise business planning 
| Taking your company’s planning capabilities to the ultimate level
2
Technology-enabled business planning is an essential capability
that has improved by leaps and bounds since it first emerged in
the early 1960s. Systematic integration efforts under the banner
of Sales and Operations Planning and Integrated Business
Planning have led to major improvements in the planning process
and generated significant business value. However, for most
organizations, the plans and planning processes related to supply
chain, finance, and commercial functions are still largely separate,
with links that make them “connected” but not truly “integrated.”
Recent advances in planning methods and enabling technologies
are now making it possible to achieve the holy grail of business
planning: the convergence of business planning processes
across the enterprise into a single, truly integrated process.
This enables businesses to generate a fully integrated plan that
everyone is aligned around and can be measured against.
Enterprise business planning 
| Taking your company’s planning capabilities to the ultimate level
3
The history of modern business planning
dates back to the early 1960s and the
advent of Materials Requirements Planning
(MRP). Since then, planning capabilities
within the core functions of supply chain,
finance, and marketing have made huge
leaps in sophistication and delivering
business value. This has been fueled by
increased cross-functional understanding
and alignment and the rise of increasingly
powerful solutions that capitalize on those
advances to solve mathematically complex
planning problems at enterprise scale, near-
real-time speed, and increasingly fine levels
of granularity. Yet, despite these significant
strides, there are still valuable opportunities
for improvement.
While progress has been made in the field
of business planning, organizations today
are operating in unprecedented volatility
driven by rising customer expectations,
increased competitor capabilities,
accelerated product road maps, never-
ending demands for improved speed and
efficiency, and expectations from investors
and analysts for accurate and confident
guidance from the C-suite. All of these forces
are pushing companies to improve how they
develop, communicate, and execute against
plans, making the traditional paradigm of
integration insufficient and requiring a new
model converging the different planning
functions in the organization.
The need for improved
planning capabilities
Enterprise business planning 
| Taking your company’s planning capabilities to the ultimate level
4
In recent decades, the operations-oriented
capabilities for basic supply-and-demand
planning and material requirements planning
have evolved in two major steps. The first
was Sales and Operations Planning (SOP),
or as we prefer to call it, Sales, Inventory, and
Operations Planning (SIOP), which better
integrates demand planning (as seen from
the customer-facing sales organization) with
core supply chain planning. The second was
Integrated Business Planning (IBP), which
expanded on SIOP by integrating key financial
planning activities with sales and operations
by providing structured, cross-functional
“checkpoints” during the development of
operating plans.
Through this evolution, businesses have
made progress aligning and integrating
their financial and commercial planning with
their core operational planning. However,
in practice, this integration typically occurs
by inviting the finance and commercial
organizations to participate in the SOP or
Enterprise Business
Planning: The holy grail of
integrated planning
EBP is specifically designed to provide
ongoing visibility to the financial view
of operating and commercial decisions
to ensure operating plans support
financial objectives.
IBP cycle as “guests.” Although this helps align
the different functional plans, it stops short
of creating the one truly integrated business
plan that many companies are seeking to
develop and deliver.
Enterprise Business Planning (EBP) goes
beyond IBP in its level of integration, adding
the dimensions of marketing, pricing, and
capital asset planning. As such, it completes
the convergence of planning efforts across all
functions: operational, finance (back office),
and commercial (front office). It does this by
integrating eight major enterprise functions,
as shown in figure 1. EBP is specifically
designed to provide ongoing visibility to the
financial view of operating and commercial
decisions to ensure operating plans support
financial objectives. Bringing the plans
together requires the flexibility to have
“scenarios” of the plan, which are connected,
giving the name “scenario planning” a much
more intricate meaning and putting it at the
center of the EBP capability.
Enterprise business planning 
| Taking your company’s planning capabilities to the ultimate level
5
Key functions
Pre-sales and operations planning
(Pre-SOP)
Sales and operations planning
(SOP)
Integrated business planning
(IBP)
Enterprise business planning
(EBP)
Demand
• 
Demand sensing and shaping
through EBP
• 
Integrated disruption response
management
• 
Multiechelon optimized
inventory staging
• 
Marketing-driven demand
creation
Supply
Inventory
Revenue and
sales
• 
Confidence range-based
prioritized sales plan
Finance
• 
Integrated real-time close;
integrated cash-flow projections
• 
Driver-enabled scenario modeling
• 
Goal-seek optimization
Pricing and
incentives
• 
AI-based pricing
Product
road map
• 
Integrated life cycle management
Capital • 
Integrated capital planning
Demand planning
Sales
and operations
planning
(SOP)
Sales, inventory, and
operations planning
(SIOP)
Supply planning
Integrated
business
planning (IBP)
Inventory planning
Sales plan Revenue plan
Integrated trade promotion
management and competitive pricing
Accounting ERP
Planning, budgeting,
and forecasting with
automation
Rolling and driver-based
planning
Pricing strategy
Price management
automation
Trade promotions management and
demand shaping through pricing
Stage-gate Product data management Product lifecycle management
Figure 1. The path to enterprise business planning
1985
Advanced planning systems are all the rage Convergence of planning and execution
2000 2020
Ad hoc input Systematic input
x
x
Capital asset planning
Enterprise business planning 
| Taking your company’s planning capabilities to the ultimate level
6
Historically, function-specific systems were
developed to fit the unique strengths,
weaknesses, and challenges of a single
functional domain. Since every function
had its own unique requirements, it needed
its own unique system. Financial planning
systems focused on collecting inputs,
making allocations, and aggregating and
disaggregating financials. Pricing systems
simulated competitive pricing based on
myriad external considerations. Supply
chain planning systems optimized the
supply network to make goods available
at the right time and place. This results in
plans not being tested for alignment with
organizational strategy wherein data is
merely consolidated.
Effective system architecture and
integration are critical to realizing financial
results through a sustainable process
wherein all stakeholders are aligned and
on the same path to address market
challenges. Advanced technologies, such as
cloud-based microservices infrastructures,
make it possible to have an integrated
technology environment that all functions
can use to develop and manage a
converged business plan across the entire
enterprise. This environment features a
centralized data model with consistent
hierarchies across all domains, including
product, customer, and financial structures.
The central model contains the essence of
the integrated plan in terms of demand and
supply, and connects all derived views (such
as revenue plans and cash flow projections)
by allowing for adjustments from a plan
to propagate and assess the feasibility of
the volume plan. Scenario planning allows
users with different responsibilities to alter
the plan, and integrated logic automatically
translates the scenarios to all related
plans. Planning models can be powered
by predictive analytics and artificial
intelligence, not only to improve quality,
but also to increase the consistency of the
overall model.
A technology
environment for fully
integrated planning
Enterprise business planning 
| Taking your company’s planning capabilities to the ultimate level
7
In addition to expanding the set of functions
and processes that are included in the
integrated plan, the EBP paradigm features
three major improvements:
• Concurrent planning across the
enterprise. With EBP, planning is
executed concurrently and collaboratively,
rather than sequentially based on a
calendar across all affected functions.
As such, EBP eliminates the white space
between functions and traditional
segregated processes—featuring parallel
planning processes that are tightly
integrated by common data sets, planning
assumptions, and aligned performance
management routines.
• Integrated execution. EBP eliminates
the traditional boundaries between
planning and execution by using
integrated processes, systems, and data
sets to create the plan, issue execution
instructions, and monitor performance
(using carefully designed dashboards
to highlight potential, expected, and/or
realized variances). This turns raw data
into useful insight, gives managers more
time to react, and enables organizations
to respond to the inevitable plan
exceptions in a synchronized manner.
• Continuous, systematic learning.
EBP makes use of embedded feedback
loops to systematically address
differences between the plan and actual
performance, automatically improving
itself for the next planning iteration. In
particular, it helps employees ask better
questions and develop more complex and
insightful analyses—including business
strategy support and analysis, which is
something many C-suite executives are
looking for.
Additional features of
Enterprise Business
Planning
Enterprise business planning 
| Taking your company’s planning capabilities to the ultimate level
8
With these advances, EBP is more than just
an integrated plan for the entire business;
it’s the central component of an ongoing
management process that fills multiple roles
within the enterprise.
• Coordination. One of the biggest
challenges for many organizations is
coordination of planning and execution
across different functions. EBP fosters
coordination in a number of ways. First,
it helps achieve organizational buy-in
by providing a forum where views are
exchanged and consensus is developed.
Second, it enables a coordinated
implementation of the strategy
through aligned goals, commitments,
and performance targets that are
continuously monitored to help ensure
the whole organization is moving in a
consistent direction.
• Target-setting. EBP is forward-looking,
helping to establish the goals an
organization intends to achieve over the
planning period. These goals include both
financial targets (e.g., revenue growth, cost
reduction, operating profit, and return on
capital) and strategic targets (e.g., market
share and new products). The process
involves setting and monitoring financial
estimates about capital expenditures
and operating budgets, both for the
organization as a whole and for individual
divisions and business units.
• Decision support. EBP makes decisions
more coherent by constraining the range
of alternatives to consider and by acting
as a heuristic that reduces the searching
required to find an acceptable solution to
a decision problem. Also, it enables the
knowledge of different functions to be
pooled and integrated.
Multiple roles for
Enterprise Business
Planning
Enterprise business planning 
| Taking your company’s planning capabilities to the ultimate level
9
Implementing elements of EBP has already
enabled companies around the world to
dramatically increase shareholder value
through a variety of key drivers (figure 2).
EBP drives revenue growth and increases
market share through improved agility
that enables adaptive, value-based pricing
models and improved customer service
and order fulfillment. It drives operating
margins by enabling pricing optimization,
improved forecast accuracy, and reduced
manufacturing costs. And it drives asset
efficiency by providing closer alignment
between capital planning, market growth
projections, improved working capital
positions, and reduced inventories.
EBP also enables other benefits that are
less tangible, but still important, such as
improved product road map management
and better financial guidance in quarterly
earnings. Also, it can have a positive impact
on total cost of IT ownership by requiring
tightly integrated data and collaborative
systems, which simplifies the IT landscape
and reduces the number of planning
platforms. Finally, adopting EBP can increase
job satisfaction for employees involved in
planning, giving them more opportunities
to challenge themselves intellectually and to
see how their work contributes to business
performance.
Real-world benefits of
Enterprise Business
Planning
Figure 2. Value of Enterprise Business Planning
Shareholder value
Shareholder
expectations
Asset efficiency
5–15%
Operating margin
5–12%
Revenue growth
2–5%
• Better
management
of product
road-map
• Strengthen
financial
guidance
• Inventory
optimization
• Capital
acquisition
• Working capital
reduction
• Price
optimization
• Forecast
accuracy
• Manufacturing
costs
• Market share
growth
• Value-based
pricing
• Fulfillment
improvement
Subdrivers
of
shareholder
values
Value
drivers
and
improvement
ranges
Enterprise business planning 
| Taking your company’s planning capabilities to the ultimate level
10
Although the benefits of EBP are compelling,
and many leading companies are well on their
way to achieving the full EBP vision, many
other prominent companies are still struggling
to execute even basic SOP.
For decades, technology was the main barrier
to improved planning and adoption. Today,
however, the main barriers revolve around
people and organizations. Misalignment
of incentives to really transform and adopt
new processes and systems, resulting in
organizational inertia, are the biggest barriers
to EBP implementation and adoption. When it
comes to planning, many organizations have
been doing things the same way for years or
even decades. Also, organizational politics and
functional silos invariably exert an influence.
Misaligned priorities and unclear benefits are
also common problems. In addition, many
organizations face structural, technical, and
architectural challenges that make it difficult
to share data.
Fortunately, there are proven ways to
address these organizational challenges.
Start by aligning performance management
elements (e.g., targets, incentives, and
rewards) with the strategic KPIs and targets
associated with the planning process. This
applies both to functional groups and key
roles, helping to drive behaviors that are
aligned around the same shared goals.
Integration challenges are addressed
through a clearly defined model of roles
and responsibilities for key stakeholders.
Barriers to change
Enterprise business planning 
| Taking your company’s planning capabilities to the ultimate level
11
EBP visioning
Establish a baseline of strengths
and improvement opportunities for
your business planning processes.
Define metrics and current
performance levels. Develop and
align on an EBP vision, identifying
high-value use cases, as well as
areas where organizational inertia
will need to be addressed.
EBP strategy development
Finalize the vision, prioritize use
cases, and define the governance
model. Develop and get approval
of the business case based on
key performance indicators (KPIs)
and targets. Create a phased
implementation plan that delivers
tangible value each quarter, defining
pilot projects that can generate value
quickly and mobilize the organization.
Piloting
Develop pilot programs that align with
the EBP vision and demonstrate how
new capabilities would be enabled.
These programs should address
all four core elements of people,
process, data, and technology.
Validate value generation and KPI
impact. Prove the EBP strategy by
generating business value early.
Industrialization
Refine pilots and scale their
capabilities into sustainable
solutions throughout the
enterprise. Digitally enable the
capabilities.
Adoption and transformation
Establish a technology architecture
that can deliver and sustain the
business improvements at scale.
Deploy programs and tactics
to proactively drive adoption,
monitor KPIs, and make continuous
improvement part of the DNA for EBP.
Figure 3. EBP customer journey
In helping companies around the world transform their planning processes,
we have developed a proven five-step approach to enable EBP (figure 3).
How to enable and
accelerate Enterprise
Business Planning adoption
Enterprise business planning 
| Taking your company’s planning capabilities to the ultimate level
12
Enterprise business planning 
| Taking your company’s planning capabilities to the ultimate level
For decades, companies around the world have been pursuing the
holy grail of business planning that is fully integrated across the
entire enterprise. Now, the methods and technologies exist to make
that ambitious vision a practical reality. Enterprise Business Planning
converges all critical planning processes in finance, supply chain, and
commercial into a truly integrated process, enabling businesses to
create and maintain a single plan that everyone is aligned around and
can be measured against. The biggest challenges are organizational:
having the drive to get started—and the willingness to embrace
something different, but better.
Taking planning to its
ultimate level
12
Enterprise business planning 
| Taking your company’s planning capabilities to the ultimate level
13
Enterprise business planning 
| Taking your company’s planning capabilities to the ultimate level
Chris Richard
Principal
Supply Chain  Network Operations
Deloitte Consulting LLP
chrisrichard@deloitte.com
Jeroen Kusters
Senior manager
Supply Chain  Network Operations
Deloitte Consulting LLP
jekusters@deloitte.com
Eric Merrill
Managing director
Finance  Enterprise Performance
Deloitte Consulting LLP
ermerrill@deloitte.com
Jack Singer
Specialist leader
Finance  Enterprise Performance
Deloitte Consulting LLP
jacsinger@deloitte.com
Imran Dalwai
Specialist leader
Supply Chain  Network Operations
Deloitte Consulting LLP
idalwai@deloitte.com
Contact us to learn more:
13
About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited,
a UK private company limited by guarantee (“DTTL”), its network of
member firms, and their related entities. DTTL and each of its member
firms are legally separate and independent entities. DTTL (also
referred to as “Deloitte Global”) does not provide services to clients.
In the United States, Deloitte refers to one or more of the US member
firms of DTTL, their related entities that operate using the “Deloitte”
name in the United States, and their respective affiliates. Certain
services may not be available to attest clients under the rules and
regulations of public accounting. Please see www.deloitte.com/about
to learn more about our global network of member firms.
This publication contains general information only and Deloitte is not,
by means of this publication, rendering accounting, business, financial,
investment, legal, tax, or other professional advice or services. This
publication is not a substitute for such professional advice or services,
nor should it be used as a basis for any decision or action that may
affect your business. Before making any decision or taking any
action that may affect your business, you should consult a qualified
professional adviser. Deloitte shall not be responsible for any loss
sustained by any person who relies on this publication.
© 2020 Deloitte Development LLC. All rights reserved.

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enterprise-business-planning.pdf

  • 1. Enterprise Business Planning Taking your company’s planning capabilities to the ultimate level
  • 2. Enterprise business planning | Taking your company’s planning capabilities to the ultimate level 2 Technology-enabled business planning is an essential capability that has improved by leaps and bounds since it first emerged in the early 1960s. Systematic integration efforts under the banner of Sales and Operations Planning and Integrated Business Planning have led to major improvements in the planning process and generated significant business value. However, for most organizations, the plans and planning processes related to supply chain, finance, and commercial functions are still largely separate, with links that make them “connected” but not truly “integrated.” Recent advances in planning methods and enabling technologies are now making it possible to achieve the holy grail of business planning: the convergence of business planning processes across the enterprise into a single, truly integrated process. This enables businesses to generate a fully integrated plan that everyone is aligned around and can be measured against.
  • 3. Enterprise business planning | Taking your company’s planning capabilities to the ultimate level 3 The history of modern business planning dates back to the early 1960s and the advent of Materials Requirements Planning (MRP). Since then, planning capabilities within the core functions of supply chain, finance, and marketing have made huge leaps in sophistication and delivering business value. This has been fueled by increased cross-functional understanding and alignment and the rise of increasingly powerful solutions that capitalize on those advances to solve mathematically complex planning problems at enterprise scale, near- real-time speed, and increasingly fine levels of granularity. Yet, despite these significant strides, there are still valuable opportunities for improvement. While progress has been made in the field of business planning, organizations today are operating in unprecedented volatility driven by rising customer expectations, increased competitor capabilities, accelerated product road maps, never- ending demands for improved speed and efficiency, and expectations from investors and analysts for accurate and confident guidance from the C-suite. All of these forces are pushing companies to improve how they develop, communicate, and execute against plans, making the traditional paradigm of integration insufficient and requiring a new model converging the different planning functions in the organization. The need for improved planning capabilities
  • 4. Enterprise business planning | Taking your company’s planning capabilities to the ultimate level 4 In recent decades, the operations-oriented capabilities for basic supply-and-demand planning and material requirements planning have evolved in two major steps. The first was Sales and Operations Planning (SOP), or as we prefer to call it, Sales, Inventory, and Operations Planning (SIOP), which better integrates demand planning (as seen from the customer-facing sales organization) with core supply chain planning. The second was Integrated Business Planning (IBP), which expanded on SIOP by integrating key financial planning activities with sales and operations by providing structured, cross-functional “checkpoints” during the development of operating plans. Through this evolution, businesses have made progress aligning and integrating their financial and commercial planning with their core operational planning. However, in practice, this integration typically occurs by inviting the finance and commercial organizations to participate in the SOP or Enterprise Business Planning: The holy grail of integrated planning EBP is specifically designed to provide ongoing visibility to the financial view of operating and commercial decisions to ensure operating plans support financial objectives. IBP cycle as “guests.” Although this helps align the different functional plans, it stops short of creating the one truly integrated business plan that many companies are seeking to develop and deliver. Enterprise Business Planning (EBP) goes beyond IBP in its level of integration, adding the dimensions of marketing, pricing, and capital asset planning. As such, it completes the convergence of planning efforts across all functions: operational, finance (back office), and commercial (front office). It does this by integrating eight major enterprise functions, as shown in figure 1. EBP is specifically designed to provide ongoing visibility to the financial view of operating and commercial decisions to ensure operating plans support financial objectives. Bringing the plans together requires the flexibility to have “scenarios” of the plan, which are connected, giving the name “scenario planning” a much more intricate meaning and putting it at the center of the EBP capability.
  • 5. Enterprise business planning | Taking your company’s planning capabilities to the ultimate level 5 Key functions Pre-sales and operations planning (Pre-SOP) Sales and operations planning (SOP) Integrated business planning (IBP) Enterprise business planning (EBP) Demand • Demand sensing and shaping through EBP • Integrated disruption response management • Multiechelon optimized inventory staging • Marketing-driven demand creation Supply Inventory Revenue and sales • Confidence range-based prioritized sales plan Finance • Integrated real-time close; integrated cash-flow projections • Driver-enabled scenario modeling • Goal-seek optimization Pricing and incentives • AI-based pricing Product road map • Integrated life cycle management Capital • Integrated capital planning Demand planning Sales and operations planning (SOP) Sales, inventory, and operations planning (SIOP) Supply planning Integrated business planning (IBP) Inventory planning Sales plan Revenue plan Integrated trade promotion management and competitive pricing Accounting ERP Planning, budgeting, and forecasting with automation Rolling and driver-based planning Pricing strategy Price management automation Trade promotions management and demand shaping through pricing Stage-gate Product data management Product lifecycle management Figure 1. The path to enterprise business planning 1985 Advanced planning systems are all the rage Convergence of planning and execution 2000 2020 Ad hoc input Systematic input x x Capital asset planning
  • 6. Enterprise business planning | Taking your company’s planning capabilities to the ultimate level 6 Historically, function-specific systems were developed to fit the unique strengths, weaknesses, and challenges of a single functional domain. Since every function had its own unique requirements, it needed its own unique system. Financial planning systems focused on collecting inputs, making allocations, and aggregating and disaggregating financials. Pricing systems simulated competitive pricing based on myriad external considerations. Supply chain planning systems optimized the supply network to make goods available at the right time and place. This results in plans not being tested for alignment with organizational strategy wherein data is merely consolidated. Effective system architecture and integration are critical to realizing financial results through a sustainable process wherein all stakeholders are aligned and on the same path to address market challenges. Advanced technologies, such as cloud-based microservices infrastructures, make it possible to have an integrated technology environment that all functions can use to develop and manage a converged business plan across the entire enterprise. This environment features a centralized data model with consistent hierarchies across all domains, including product, customer, and financial structures. The central model contains the essence of the integrated plan in terms of demand and supply, and connects all derived views (such as revenue plans and cash flow projections) by allowing for adjustments from a plan to propagate and assess the feasibility of the volume plan. Scenario planning allows users with different responsibilities to alter the plan, and integrated logic automatically translates the scenarios to all related plans. Planning models can be powered by predictive analytics and artificial intelligence, not only to improve quality, but also to increase the consistency of the overall model. A technology environment for fully integrated planning
  • 7. Enterprise business planning | Taking your company’s planning capabilities to the ultimate level 7 In addition to expanding the set of functions and processes that are included in the integrated plan, the EBP paradigm features three major improvements: • Concurrent planning across the enterprise. With EBP, planning is executed concurrently and collaboratively, rather than sequentially based on a calendar across all affected functions. As such, EBP eliminates the white space between functions and traditional segregated processes—featuring parallel planning processes that are tightly integrated by common data sets, planning assumptions, and aligned performance management routines. • Integrated execution. EBP eliminates the traditional boundaries between planning and execution by using integrated processes, systems, and data sets to create the plan, issue execution instructions, and monitor performance (using carefully designed dashboards to highlight potential, expected, and/or realized variances). This turns raw data into useful insight, gives managers more time to react, and enables organizations to respond to the inevitable plan exceptions in a synchronized manner. • Continuous, systematic learning. EBP makes use of embedded feedback loops to systematically address differences between the plan and actual performance, automatically improving itself for the next planning iteration. In particular, it helps employees ask better questions and develop more complex and insightful analyses—including business strategy support and analysis, which is something many C-suite executives are looking for. Additional features of Enterprise Business Planning
  • 8. Enterprise business planning | Taking your company’s planning capabilities to the ultimate level 8 With these advances, EBP is more than just an integrated plan for the entire business; it’s the central component of an ongoing management process that fills multiple roles within the enterprise. • Coordination. One of the biggest challenges for many organizations is coordination of planning and execution across different functions. EBP fosters coordination in a number of ways. First, it helps achieve organizational buy-in by providing a forum where views are exchanged and consensus is developed. Second, it enables a coordinated implementation of the strategy through aligned goals, commitments, and performance targets that are continuously monitored to help ensure the whole organization is moving in a consistent direction. • Target-setting. EBP is forward-looking, helping to establish the goals an organization intends to achieve over the planning period. These goals include both financial targets (e.g., revenue growth, cost reduction, operating profit, and return on capital) and strategic targets (e.g., market share and new products). The process involves setting and monitoring financial estimates about capital expenditures and operating budgets, both for the organization as a whole and for individual divisions and business units. • Decision support. EBP makes decisions more coherent by constraining the range of alternatives to consider and by acting as a heuristic that reduces the searching required to find an acceptable solution to a decision problem. Also, it enables the knowledge of different functions to be pooled and integrated. Multiple roles for Enterprise Business Planning
  • 9. Enterprise business planning | Taking your company’s planning capabilities to the ultimate level 9 Implementing elements of EBP has already enabled companies around the world to dramatically increase shareholder value through a variety of key drivers (figure 2). EBP drives revenue growth and increases market share through improved agility that enables adaptive, value-based pricing models and improved customer service and order fulfillment. It drives operating margins by enabling pricing optimization, improved forecast accuracy, and reduced manufacturing costs. And it drives asset efficiency by providing closer alignment between capital planning, market growth projections, improved working capital positions, and reduced inventories. EBP also enables other benefits that are less tangible, but still important, such as improved product road map management and better financial guidance in quarterly earnings. Also, it can have a positive impact on total cost of IT ownership by requiring tightly integrated data and collaborative systems, which simplifies the IT landscape and reduces the number of planning platforms. Finally, adopting EBP can increase job satisfaction for employees involved in planning, giving them more opportunities to challenge themselves intellectually and to see how their work contributes to business performance. Real-world benefits of Enterprise Business Planning Figure 2. Value of Enterprise Business Planning Shareholder value Shareholder expectations Asset efficiency 5–15% Operating margin 5–12% Revenue growth 2–5% • Better management of product road-map • Strengthen financial guidance • Inventory optimization • Capital acquisition • Working capital reduction • Price optimization • Forecast accuracy • Manufacturing costs • Market share growth • Value-based pricing • Fulfillment improvement Subdrivers of shareholder values Value drivers and improvement ranges
  • 10. Enterprise business planning | Taking your company’s planning capabilities to the ultimate level 10 Although the benefits of EBP are compelling, and many leading companies are well on their way to achieving the full EBP vision, many other prominent companies are still struggling to execute even basic SOP. For decades, technology was the main barrier to improved planning and adoption. Today, however, the main barriers revolve around people and organizations. Misalignment of incentives to really transform and adopt new processes and systems, resulting in organizational inertia, are the biggest barriers to EBP implementation and adoption. When it comes to planning, many organizations have been doing things the same way for years or even decades. Also, organizational politics and functional silos invariably exert an influence. Misaligned priorities and unclear benefits are also common problems. In addition, many organizations face structural, technical, and architectural challenges that make it difficult to share data. Fortunately, there are proven ways to address these organizational challenges. Start by aligning performance management elements (e.g., targets, incentives, and rewards) with the strategic KPIs and targets associated with the planning process. This applies both to functional groups and key roles, helping to drive behaviors that are aligned around the same shared goals. Integration challenges are addressed through a clearly defined model of roles and responsibilities for key stakeholders. Barriers to change
  • 11. Enterprise business planning | Taking your company’s planning capabilities to the ultimate level 11 EBP visioning Establish a baseline of strengths and improvement opportunities for your business planning processes. Define metrics and current performance levels. Develop and align on an EBP vision, identifying high-value use cases, as well as areas where organizational inertia will need to be addressed. EBP strategy development Finalize the vision, prioritize use cases, and define the governance model. Develop and get approval of the business case based on key performance indicators (KPIs) and targets. Create a phased implementation plan that delivers tangible value each quarter, defining pilot projects that can generate value quickly and mobilize the organization. Piloting Develop pilot programs that align with the EBP vision and demonstrate how new capabilities would be enabled. These programs should address all four core elements of people, process, data, and technology. Validate value generation and KPI impact. Prove the EBP strategy by generating business value early. Industrialization Refine pilots and scale their capabilities into sustainable solutions throughout the enterprise. Digitally enable the capabilities. Adoption and transformation Establish a technology architecture that can deliver and sustain the business improvements at scale. Deploy programs and tactics to proactively drive adoption, monitor KPIs, and make continuous improvement part of the DNA for EBP. Figure 3. EBP customer journey In helping companies around the world transform their planning processes, we have developed a proven five-step approach to enable EBP (figure 3). How to enable and accelerate Enterprise Business Planning adoption
  • 12. Enterprise business planning | Taking your company’s planning capabilities to the ultimate level 12 Enterprise business planning | Taking your company’s planning capabilities to the ultimate level For decades, companies around the world have been pursuing the holy grail of business planning that is fully integrated across the entire enterprise. Now, the methods and technologies exist to make that ambitious vision a practical reality. Enterprise Business Planning converges all critical planning processes in finance, supply chain, and commercial into a truly integrated process, enabling businesses to create and maintain a single plan that everyone is aligned around and can be measured against. The biggest challenges are organizational: having the drive to get started—and the willingness to embrace something different, but better. Taking planning to its ultimate level 12
  • 13. Enterprise business planning | Taking your company’s planning capabilities to the ultimate level 13 Enterprise business planning | Taking your company’s planning capabilities to the ultimate level Chris Richard Principal Supply Chain Network Operations Deloitte Consulting LLP chrisrichard@deloitte.com Jeroen Kusters Senior manager Supply Chain Network Operations Deloitte Consulting LLP jekusters@deloitte.com Eric Merrill Managing director Finance Enterprise Performance Deloitte Consulting LLP ermerrill@deloitte.com Jack Singer Specialist leader Finance Enterprise Performance Deloitte Consulting LLP jacsinger@deloitte.com Imran Dalwai Specialist leader Supply Chain Network Operations Deloitte Consulting LLP idalwai@deloitte.com Contact us to learn more: 13
  • 14. About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States, and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms. This publication contains general information only and Deloitte is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional adviser. Deloitte shall not be responsible for any loss sustained by any person who relies on this publication. © 2020 Deloitte Development LLC. All rights reserved.