The document discusses the complexities and challenges of implementing system changes within organizations, emphasizing that effective strategy, organizational buy-in, and process harmonization are crucial for successful transformation. It highlights the importance of tracking productivity benefits, minimizing technology customization, and involving users in decision-making to foster ownership. Ultimately, when organizations prioritize end-user value and internal alignment, they are more likely to achieve stellar outcomes in their transformation journeys.

2. Multiple priorities to be achieved with system change...overloading it with
transformation themes too much change ?
Multiple disparate systems to be integrated
additional growth to be baked in
competing priorities across organizational
silos
"Strategy and not the technology itself drives
transformation." - MIT Sloan Research & Deloitte

3. Inadequate strategy for process transformation at the time of system change
has proven to be very expensive with far reaching ramifications
72% of it implementations take longer than planned for
52% of implementations cost more than initially planned
only 34% realized 50% or more of the projected benefits
Source : CIO.com

4. Key tenets to hold true that will enable business case certainty while
ensuring successful transformation
Gaining organizational buy-in
Aligning key stakeholders across enterprise work
streams and letting them know what tangible benefits
the new design will bring about and getting their buy-in
is key.
"Technology won’t create efficiency and value if the
underlying processes aren’t harmonized.” - Pascale
Visee, Nonexecutive and Independent Adviser and
Former Chief Enterprise Support Officer, Unilever - in a
joint report by Genpact and the Harvard Business
Review’s Analytic Services Repor

5. realizing planned roi
Not losing track of the recoverable, tangible benefits is
key. Productivity benefits must be tracked and
accounted for through a rigorous program schedule
highlighting timing of deployment of essential features,
the run up preparations for such deployment and
actions including change management strategies
deployed to ensure adoption of such features thereby
yielding planned benefits.

6. Optimize Technology Customization
Minimizing customization's and sticking
to an underlying Best in Class process
framework that is enabled by the new
system ensures standardization of
practices across regions, departments
and goes a long way in abolishing silos,
in some cases borrowing best practices
from silos of excellence and
institutionalizing them. Avoiding force
fits and manual band-aid fixes is an
item to keep in mind.

7. Automation and
Digitization
"Companies are predicting sizable leaps in business
performance from their use of digital technologies. For
example, in two years, the number of business leaders
expecting significant impact from digital technologies will more
than triple from 21 percent today to a majority of nearly 65
percent. “ - Harvard Business Review Analytic Services global
survey.

8. Change Management
"Selling top management on the
case for new technology—without
simultaneous involvement of user
organizations in the decision-making
process—is not enough. It is equally
important for users of an innovation
to develop “ownership” of the
technology.” - HBR

9. building a Learning Organization
Enabling the organization to build
teams that can evaluate process
inefficiencies in current processes
and look for best practices to be
embedded in the new process
design builds a skill set that
questions status quo, adds an
innovative mindset and if this
process bakes in an approach
centered around the customers /
end users journey utilizing
structured methodologies like
‘Design Thinking’ - the organization
is well on the journey to influence its
culture.

10. CONCLUSION
When the transformation journey is
taken keeping the end customer in
mind and the entire organization as a
whole recognizes the value of the
change, gains superior internal buy-in,
generated a greater shared need for
the change and a willingness to
proactively participate in the change
journey - the outcomes are stellar,
almost always hitting planned targets
and delighting customers.
Unlock the true potential of the new system being transformational

11. thank you
Read the complete blog at :
https://www.linkedin.com/pulse/enterprise-
transformation-technology-implementations-
placing-matthew?trk=v-
feed&lipi=urn%3Ali%3Apage%3Ad_flagship3_fee
d%3BTHMXusR%2Bhetnxjo24l7XDA%3D%3D
Raj Matthew
www.linkedin.com/in/therealrajmatthew