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IT’S NOT ABOUT ATTRACTING
MORE STUDENTS…
IT’S ABOUT ENROLLING MORE OF
YOUR STUDENTS
FOR TODAY
•  The changing landscape
•  Discussion: Is your data big, smart, both, or
neither?
•  How to find your students
2!
THE CHANGING LANDSCAPE
SCHOOLS CLOSING?
MOODY’S – SCHOOL CLOSINGS
WILL CONTINUE
•  "Small public universities are unlikely to be closed due to political
support and their community college roles, but may be merged with
other institutions or into systems where they can benefit from greater
economies of scale.”
Source: Moody’s Investors Service – Small College Closures Poised to Increase
THE MARKETING EVOLUTION
Source: Moody’s Investors Service – Small College Closures Poised to Increase
IS YOUR DATA BIG, SMART, BOTH, OR
NEITHER?
DISCUSSION
•  How do you measure enrollment success?
•  How do you measure marketing success?
•  What is the main purpose of your website today?
•  Who are the main stakeholders? 
•  Who owns your website today?
MEASURING SUCCESS
9!
SYNAPSE ANSWERS
BUSINESS QUESTIONS:
o  What marketing channels are driving quality
matriculants and at what cost?
o  What are the conversion rates by state or region?
o  What keywords or campaigns drive the most
applications?
o  How well are my admissions teams converting
inquires to applications?
10!
HOW TO FIND YOUR STUDENT:

HIGHLY TRACKABLE DIGITAL MARKETING
CHANNELS
AWARENESS
 CONSIDERATION
 COMMIT
CHANNELS"
STARTS WITH THE STUDENT EXPERIENCE
Decision phase is complex. Inputs are everywhere. Students expect omni-channel.
ONLINE
SEARCH
VIDEO
SOCIAL
DISPLAY
INFO
SESSION
PHONE APPLICATION
ANALYTICS
ONLINE
SEARCH
TRADITIONAL SOCIAL
DISPLAY
INFO
SESSION
AWARENESS
 CONSIDERATION
 COMMIT
PHONE
ANALYTICS AT THE CORE"
STARTS WITH THE STUDENT EXPERIENCE
ANALYTICS
KEY PERFORMANCE INDICATORS
TODAY
•  Basic engagement metrics: impressions, page views,
traffic, and clicks 
•  Some lead tracking is online but unreliable
IN OUR SHARED FUTURE
•  A clearer path to conversion
•  Cost Per: Keyword, Campaign, Geography, Lead,
Completed App, Deposit, Matriculant
•  Conversion rates at critical student moments
15!
16
Your website is the keystone of all marketing efforts. All prospective student
paths always lead to your website. As such, it should be given highest priority.
.edu	
  Blogs	
  
Email	
  
Marke2ng	
  
Paid	
  
Media	
  
Open	
  
Houses	
  
Print	
  
Media	
   Social	
  
Media	
  
Landing	
  
Pages	
  &	
  
Microsites	
  
SEO	
  
Videos	
  
Leveraging Your Most Valuable
Asset: .EDU Website
CHANNELS IN
ACTION
CONTENT
MARKETING
WIDENING THE FUNNEL – CONTENT
MARKETING 
First 5 Results: 68%
Pages 2 to 3: 6%
Pages 4 and beyond: Irrelevant
PERFORMANCE FOR SINGLE ARTICLE
WEBSITE TRAFFIC WITH AND WITHOUT
BLOG
Traffic for School
of Business page
in January with
blog traffic
Same View blog
traffic removed
COST VS RETURN ON INVESTMENT
Unlike paid advertising, this increase comes from fixed cost of labor generating
a longer term equity
TRADITIONAL
5000 10000 15000 20000
140160180200220
Paid Search Partial Plot
Spend/Day($)
Inquiries/Day
4000 6000 8000 10000 12000
140160180200220
Blog Traffic Partial Plot
Sessions/Day
Inquiries/Day
1000 2000 3000 4000 5000 6000
140160180200220
Display Partial Plot
Spend/Day($)
Inquiries/Day
5000 6000 7000 8000 9000 10000
140160180200220
TV Partial Plot
Spend/Day($)
Inquiries/Day
MARKETING MIX MODEL"
USE YIELD CURVES TO IDENTIFY EFFICIENT BUDGETS BY CHANNEL
24!
5000 10000 15000 20000
600800100012001400 Paid Search Partial Plot
Spend/Day($)
Impressions/Day
4000 6000 8000 10000 12000
600800100012001400
Blog Traffic Partial Plot
Sessions/Day
Impressions/Day
1000 2000 3000 4000 5000 6000
600800100012001400
Display Partial Plot
Spend/Day($)
Impressions/Day
5000 6000 7000 8000 9000 10000
600800100012001400
TV Partial Plot
Spend/Day($)
Impressions/Day
MARKETING MIX MODEL"
BRAND IMPRESSION YIELD CURVES IDENTIFY WHICH CHANNELS TRULY DRIVE
BRAND AWARENESS
25!
CONVERSION RATE
OPTIMIZATION
CHANGES
•  Added “Next Step’ as the primary Call to Action (CTA)
instead of email/print icons
•  Change the header “Request Information” to “Receive
Program Inform and Financial Aid Options”
•  Added 3 bullet points to expand on what visitors can
expect by completing the form: 
•  Detailed Program Overview
•  Personalized Financial Aid,
•  Individual Admissions Support”
•  Change “Submit” to “Get more Information”
Thank you.

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Enrolling More of Your Students

  • 1. IT’S NOT ABOUT ATTRACTING MORE STUDENTS… IT’S ABOUT ENROLLING MORE OF YOUR STUDENTS
  • 2. FOR TODAY •  The changing landscape •  Discussion: Is your data big, smart, both, or neither? •  How to find your students 2!
  • 5. MOODY’S – SCHOOL CLOSINGS WILL CONTINUE •  "Small public universities are unlikely to be closed due to political support and their community college roles, but may be merged with other institutions or into systems where they can benefit from greater economies of scale.” Source: Moody’s Investors Service – Small College Closures Poised to Increase
  • 6. THE MARKETING EVOLUTION Source: Moody’s Investors Service – Small College Closures Poised to Increase
  • 7. IS YOUR DATA BIG, SMART, BOTH, OR NEITHER?
  • 8. DISCUSSION •  How do you measure enrollment success? •  How do you measure marketing success? •  What is the main purpose of your website today? •  Who are the main stakeholders? •  Who owns your website today?
  • 10. SYNAPSE ANSWERS BUSINESS QUESTIONS: o  What marketing channels are driving quality matriculants and at what cost? o  What are the conversion rates by state or region? o  What keywords or campaigns drive the most applications? o  How well are my admissions teams converting inquires to applications? 10!
  • 11. HOW TO FIND YOUR STUDENT: HIGHLY TRACKABLE DIGITAL MARKETING CHANNELS
  • 12. AWARENESS CONSIDERATION COMMIT CHANNELS" STARTS WITH THE STUDENT EXPERIENCE Decision phase is complex. Inputs are everywhere. Students expect omni-channel. ONLINE SEARCH VIDEO SOCIAL DISPLAY INFO SESSION PHONE APPLICATION
  • 13. ANALYTICS ONLINE SEARCH TRADITIONAL SOCIAL DISPLAY INFO SESSION AWARENESS CONSIDERATION COMMIT PHONE ANALYTICS AT THE CORE" STARTS WITH THE STUDENT EXPERIENCE
  • 15. KEY PERFORMANCE INDICATORS TODAY •  Basic engagement metrics: impressions, page views, traffic, and clicks •  Some lead tracking is online but unreliable IN OUR SHARED FUTURE •  A clearer path to conversion •  Cost Per: Keyword, Campaign, Geography, Lead, Completed App, Deposit, Matriculant •  Conversion rates at critical student moments 15!
  • 16. 16 Your website is the keystone of all marketing efforts. All prospective student paths always lead to your website. As such, it should be given highest priority. .edu  Blogs   Email   Marke2ng   Paid   Media   Open   Houses   Print   Media   Social   Media   Landing   Pages  &   Microsites   SEO   Videos   Leveraging Your Most Valuable Asset: .EDU Website
  • 19. WIDENING THE FUNNEL – CONTENT MARKETING First 5 Results: 68% Pages 2 to 3: 6% Pages 4 and beyond: Irrelevant
  • 21. WEBSITE TRAFFIC WITH AND WITHOUT BLOG Traffic for School of Business page in January with blog traffic Same View blog traffic removed
  • 22. COST VS RETURN ON INVESTMENT Unlike paid advertising, this increase comes from fixed cost of labor generating a longer term equity
  • 24. 5000 10000 15000 20000 140160180200220 Paid Search Partial Plot Spend/Day($) Inquiries/Day 4000 6000 8000 10000 12000 140160180200220 Blog Traffic Partial Plot Sessions/Day Inquiries/Day 1000 2000 3000 4000 5000 6000 140160180200220 Display Partial Plot Spend/Day($) Inquiries/Day 5000 6000 7000 8000 9000 10000 140160180200220 TV Partial Plot Spend/Day($) Inquiries/Day MARKETING MIX MODEL" USE YIELD CURVES TO IDENTIFY EFFICIENT BUDGETS BY CHANNEL 24!
  • 25. 5000 10000 15000 20000 600800100012001400 Paid Search Partial Plot Spend/Day($) Impressions/Day 4000 6000 8000 10000 12000 600800100012001400 Blog Traffic Partial Plot Sessions/Day Impressions/Day 1000 2000 3000 4000 5000 6000 600800100012001400 Display Partial Plot Spend/Day($) Impressions/Day 5000 6000 7000 8000 9000 10000 600800100012001400 TV Partial Plot Spend/Day($) Impressions/Day MARKETING MIX MODEL" BRAND IMPRESSION YIELD CURVES IDENTIFY WHICH CHANNELS TRULY DRIVE BRAND AWARENESS 25!
  • 27. CHANGES •  Added “Next Step’ as the primary Call to Action (CTA) instead of email/print icons •  Change the header “Request Information” to “Receive Program Inform and Financial Aid Options” •  Added 3 bullet points to expand on what visitors can expect by completing the form: •  Detailed Program Overview •  Personalized Financial Aid, •  Individual Admissions Support” •  Change “Submit” to “Get more Information”