MMM (Michlol Mobile Management) as a service ticketing application which enables a company to provide and get fast, simple, online response and service solutions for their customers’ needs. It is an “easy to learn and use” online services call platform that provides reliable service call management in a few clicks. MMM assists the help desk personnel and the client in providing and obtaining fast service response to all service calls. Manage assets and other needs on the go and online, from anywhere on the globe. Open a service request, be updated online in real-time and be provided the status of all calls until requests are responded to and completed.

1. #1 Mobile Solution for
your Business’
Customer Communication Strategy

2. Who We Are

3. Michlol Services Ltd., Israel’s well known boutique facility management company
developed MMM based on over ten years of their expertise in the service industry

4. MMM
Services Application

5. MMM
End Users
Service Calls
SLA
Proactive
Preventive
Service Calls
out out
How it works
EFFECTIVE MANAGEMENT & HAPPY CUSTOMERS!!

6. Communication & Information Flow
Apps
END
USER Data
Update activity
status
Update activity
status
Update activity
status
Update activity
status
Admin@
Patent
pending

7. Making Service and Help Desk Communication
Faster and Easier Than Ever
• 100% mobile - available on iOS, Android and Windows *
• Gaining fast and direct communication with employees, customers and service providers
• Opening and closing service tickets in a few easy taps
• Providing real-time updates via sms and email
• Clear and simple user interface
• Connect to data from any CRM or ERP system to mobile
• Add location and picture to service tickets

8. Bottom Line
Increase Productivity - Connect Anywhere - Improve Customer Satisfaction

9. Easy-To-Use

10. Open service tickets in a few simple taps

11. Add Location and Photo to Your Ticket

14. Receive Real-Time SMS Updates

16. Admin Customized Reports

18. For iOS & Android

19. Company Logo
Customized Categories & Sub-Categories

21. Look & Feel
Windows 8

25. Web Portal
Look & Feel

31. Technology Powered By

32. Advanced integration of cloud technology and cellular solutions, providing
automated online customer service via mobile and web services

33. Main Customers & Partners in Israel
Developer