This document provides information about Samvit Insights' vision, mission, values, business streams, and engagement approach. Their vision is to partner with clients to discover and harness potential for people, processes, and opportunities. Their mission is to help clients succeed through integrity, innovation, initiative, quality, value creation, credibility, and discipline. Their business streams include training on various topics and consulting services like business process assurance and risk management. Their engagement approach involves understanding client needs, designing tailored programs, and collaborating throughout implementation.
Are you about to start work on a new Web project? Have you planned the project accurately and completely? Thorough planning can avoid so many issues later in the project, but yet it is often ignored or done hastily. In this white paper you'll get a detailed look at the planning process that CommonPlaces employs. With documents such as site maps, site wireframes, content type descriptions, and technology assessments, you can give your project a much higher chance of success.
Are you about to start work on a new Web project? Have you planned the project accurately and completely? Thorough planning can avoid so many issues later in the project, but yet it is often ignored or done hastily. In this white paper you'll get a detailed look at the planning process that CommonPlaces employs. With documents such as site maps, site wireframes, content type descriptions, and technology assessments, you can give your project a much higher chance of success.
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Moving your organization into the fast lane metroMike Vincent
Move your organization into the fast lane - making Scrum stick
Scrum is not just for software development. Use the principles of Scrum to move your whole organization into the fast lane. It's a big culture change and hard work but immensely rewarding.
A results-driven, dedicated professional with solid management experience gained in Marketing, Artist Management, Business Development, Customer Sales, Service and Retention, within the Financial / Compliance Insurance Industry and Call Center Sales / Employment / Recruitment Operations and Field Financial Sales.
An effective communicator at all levels, good problem solving, analytical and organisational skills, and a highly motivated leader with excellent people management skills.
Jayne lowndes cv Sales Management update july 2015Jayne Lowndes
A results-driven, dedicated professional with solid management experience gained in Marketing, Artist Management, Business Development, Customer Sales, Service and Retention, within the Financial / Compliance Insurance Industry and Call Center Sales / Employment / Recruitment Operations and Field Financial Sales.
An effective communicator at all levels, good problem solving, analytical and organisational skills, and a highly motivated leader with excellent people management skills.
Jayne Lowndes cv Sales Management update july 2015Jayne Lowndes
A results-driven, dedicated professional with solid management experience gained in Marketing, Artist Management, Business Development, Customer Sales, Service and Retention, within the Financial / Compliance Insurance Industry and Call Center Sales / Employment / Recruitment Operations and Field Financial Sales.
An effective communicator at all levels, good problem solving, analytical and organisational skills, and a highly motivated leader with excellent people management skills.
slides include basic understanding of vision, mission, core competence, business process re-engineering, enterprise resource planning, Empowerment, cyber cop and value stream management.
2. Vision & Mission
To partner with clients, to
discover and to harness
inherent potential of people,
process, and business
opportunities to help them
succeed
3. Credo
• Integrity – we will adhere by strict moral and ethical values while
conducting our business
• Innovation – we will bring new ideas to life for our clients thru
collaboration
• Initiative – we will be proactive in addressing challenges of our clients
• Quality – we will deliver superior degree of work excellence in our
engagement with client
• Value creation – we will accomplish win-win benefit for our clients by
innovation, improvement, and enlightenment
• Credibility – we will deliver what we promise
• Discipline – we will follow a systematic and consistent order in our
chosen area of practice & will be compliant with all regulations of the land
“It's not hard to make decisions when you know what your
values are. "
– Roy Disney
4. Key Challenges
BUSINESS PROCESS PEOPLE
• Dynamic economic • Process • High Attrition
environment complexities • Managerial
• Changing customer • Ineffective Competence of
behaviour Execution Middle level
• Customer • Compliance • High conflicts
Satisfaction & failures • Unethical practices
attrition • Processing cost
• Meeting Financial
and Operational
goals
6. Training with Samvit
• Business development & service
Training to build new business opportunities,
enhancing and embedding customer relationship,
converting enquiry into sales, closing of profitable
deals and managing customer expectation.
• Financial products
Training to Business Development, sales and Service
understand financial products wrt features,
risk factors, pricing to enable employees to sell right
products to create customer loyalty.
• Risk Management training
Training to increase awareness of various facets of risk,
organisation exposure to it and its mitigation to ensure
consistency of profitable business results
7. Training with Samvit
• Debt collection & restructuring
Training to familiarize collection strategy, recovery
process, rehabilitation of customers, portfolio
management and MIS & analytics.
• Business Problem solving
Train to equip on BPS structured framework,
knowledge of relevant tools and deployment
Business Development, sales and Service
techniques to help employees resolve these issues in-
house.
• Financial management
Training to understand key financial metrics, drivers for
cost, revenue & profit, making sound investment
decisions and effectiveness of budgeting.
8. Training with Samvit
• Corporate governance
Training to create awareness about corporate
governance background & regulations, clarifying roles
& responsibilities for upholding business ethics and
adhering to code of conduct.
• Grooming managers
Business Development, sales and Service
Training to managers to handle organization challenges
like managing conflicts, improving execution capability,
building winning teams, understanding risk &
compliance, improve tactical and operational planning.
9. Consulting with Samvit
• Business process assurance
To ensure that the organisation is delivering expected
business results and superior customer experience in
line with established company strategy, policy &
process. This is done thru diagnostic of operating
model, assessing business health, evaluating business
strategy & process.
Business Development, sales and Service
•Risk Management & compliance assurance
To assist the organisation to assess applicable risks, its
current exposure & divergence, effectiveness of
existing mitigating controls and level of compliance.
To help formulate, implement the process changes,
reporting to address the potential risk gaps.
10. Consulting with Samvit
• Effective receivable management
To support the organisation to put together a debt
management strategy, improved process for loss
mitigation, document policy, & implement better
information system to free up cash locked up in slow
or non-moving debtors.
Business Development, sales and Service
• Portfolio Due Diligence
To conduct portfolio due diligence for retail asset and
SME funding business. To understand portfolio
quality, robustness of risk & business processes,
forecast growth & loss projection; performed thru
data tape analysis, file review, branch walk through,
strategy review & management interview.
11. Samvit Advantage
• Tailored to address specific needs -- Personal, Team
and Business
• Addresses both Managerial and functional
effectiveness
• Gain from practical experience on relevant
functional and managerial competencies
• Offer problem-solving tools for handling
organization/team challenges
• Independent and Objective sales and Service
Business Development, Assessment - Current
Issues, Evaluation of Possible Alternatives &
Recommendation
• Customized to Client Needs and Solutions
Integrated to Business need
• Collaboration with Assigned Teams Right Through
from Solution Development to Execution
12. Engagement & delivery approach
• Understand the Organisation - Business objectives,
People and culture, Training needs
• Research and design the program with inputs from
training and functional supervisors
• Conceptualize the program using lectures, work
related exercises, case studies, role plays and videos.
• Effect a monitoring mechanism to review effectiveness
and implementation of training aids
• Scoping the business problem by engaging all
stakeholders
• Exploring root causes
• Brainstorm all issues and list possible solutions
• Evaluate best possible options through impact and
ease of implementation analysis
• Implement chosen solution through a pilot
• Operationalize solution and track implementation
performance