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Application of CRM in Various Industries CRM In Consumer Electronic Industry In India CRM : SAP, Oracle Architecture : Two Tier Type of ownership : Proprietary  Implementation : Piece meal  Network : Intranet E-commerce status : Operational Most sought after module : Service CRM in Banking Industry in India CRM: Siebel, SAP, Oracle Architecture : Three tier Type of ownership : Proprietary Implementation : Piece meal Network : Intranet E-commerce status : Operational Most sought after module : Marketing, Service

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Chapter Ix Crm

  • 1. Application of CRM in Various Industries CRM In Consumer Electronic Industry In India CRM : SAP, Oracle Architecture : Two Tier Type of ownership : Proprietary Implementation : Piece meal Network : Intranet E-commerce status : Operational Most sought after module : Service CRM in Banking Industry in India CRM: Siebel, SAP, Oracle Architecture : Three tier Type of ownership : Proprietary Implementation : Piece meal Network : Intranet E-commerce status : Operational Most sought after module : Marketing, Service