Michlol Services developed the MMM mobile app to help businesses improve customer communication and service through a mobile solution. The app allows users to open and close service tickets, provide status updates via SMS and email, and add photos and locations to tickets from any device. It is designed to increase productivity by connecting service providers anywhere and improving customer satisfaction through faster communication and service.
MMM Services Application - Service Requests at your FingertipsRonietee
MMM (Michlol Mobile Management) as a service ticketing application which enables a company to provide and get fast, simple, online response and service solutions for their customers’ needs. It is an “easy to learn and use” online services call platform that provides reliable service call management in a few clicks.
MMM assists the help desk personnel and the client in providing and obtaining fast service response to all service calls. Manage assets and other needs on the go and online, from anywhere on the globe. Open a service request, be updated online in real-time and be provided the status of all calls until requests are responded to and completed.
Why Businesses Need a Virtual Phone System | The Real PBXNaina Rajput
Virtual phone systems play a crucial role in business communication by offering a wide range of features. Businesses are gaining a loyal customer base and increasing productivity due to cloud phone systems.
Let's find out what features make a hosted phone a more reliable business solution.
In an auto dialer software, we need to upload all the contacts and start the campaign. After that, the auto dialer dials the phone numbers automatically without any delay and connects the agents with the right customers. An auto dialer is a perfect dialing solution for small, large call centers or in a remote agent scenario.
Let's take a look at the features of Auto Dialer.
Here we see the techniques such as Call Monitoring, Call Barging and Call Whispering that is used in call centers. Also, we discuss how to implement these techniques and their benefits for a call center/business.
How Cloud Predictive Dialer is the Go To Technology for Start Up?Naina Rajput
Cloud predictive dialer comes with various features that help startups to reap business benefits. Let's understand more about cloud predictive dialer for the startup.
MMM Services Application - Service Requests at your FingertipsRonietee
MMM (Michlol Mobile Management) as a service ticketing application which enables a company to provide and get fast, simple, online response and service solutions for their customers’ needs. It is an “easy to learn and use” online services call platform that provides reliable service call management in a few clicks.
MMM assists the help desk personnel and the client in providing and obtaining fast service response to all service calls. Manage assets and other needs on the go and online, from anywhere on the globe. Open a service request, be updated online in real-time and be provided the status of all calls until requests are responded to and completed.
Why Businesses Need a Virtual Phone System | The Real PBXNaina Rajput
Virtual phone systems play a crucial role in business communication by offering a wide range of features. Businesses are gaining a loyal customer base and increasing productivity due to cloud phone systems.
Let's find out what features make a hosted phone a more reliable business solution.
In an auto dialer software, we need to upload all the contacts and start the campaign. After that, the auto dialer dials the phone numbers automatically without any delay and connects the agents with the right customers. An auto dialer is a perfect dialing solution for small, large call centers or in a remote agent scenario.
Let's take a look at the features of Auto Dialer.
Here we see the techniques such as Call Monitoring, Call Barging and Call Whispering that is used in call centers. Also, we discuss how to implement these techniques and their benefits for a call center/business.
How Cloud Predictive Dialer is the Go To Technology for Start Up?Naina Rajput
Cloud predictive dialer comes with various features that help startups to reap business benefits. Let's understand more about cloud predictive dialer for the startup.
9AM, Field Staff Management Software track the real time location of field staff and send to the web admin. By which you can know the real time location with or without internet and manage your field staff.
7 Signs That you are in a Contact Centre and not a Call CentreSaurabh Sharma
Are you confused between a call centre and a contact centre? Look for these signs that differentiate a call centre from a contact centre. Check this slideshare to know about it.
Web to Print Storefront Company USA | Softwares Solution Provider India - MyP...myprint cloud
Web to Print Storefront Company USA - MyPrintCloud is the Best Web2print Software's & Solution provider at USA, UK, India, Dubai and across the world. We are also providing storefront solution on affordable cost.
How Power Dialer Can Close More Deals?Anjani Vigha
Power dialer automatically dials a list of numbers and result in more number of live connection by eliminating busy numbers, DND etc. It improves agent productivity and sales.
Here are 5 ways how power dialer can close more deals.
Use the right technology to give employees a voice (literally) and make collaboration as friction less as possible. Ensure clear, reliable calling with scalable and secure communications that reduce risk, increase availability, and improve efficiency
QtracVR Virtual Queuing System from Lavi IndustriesLavi Industries
The easy-to-use QtracVR virtual queuing system from Lavi Industries enhances the customer experience, reduces perceived wait times, boosts impulse purchases, and maximizes customer flow and service efficiency.
Our dependable carrier-class network delivers Internet connectivity needed to access information, share data and complete time-sensitive tasks. Dependability and security are the foundation of BroadConnect's Network that are essential for todays' demanding business
10 Call Center Statistics To Help You Stay on Top of the Trendsjincy joy
Call center industry is growing exponentially and advancing day by day.
Here are 10 statistics to help you stay ahead of the competitors and abreast with the top call center trends.
iBooking është një aplikacion për smartphone i cili mundëson përdoruesin të gjejë degën më të afërt, të prenotojë një takim si dhe të lerë opinionin e tij mbi nivelin e shërbimit teksa është në lëvizje.
New datasheet for CLM Platform for automobile dealers. The document outlines the benefits, features, screens of the new CLM v2.0 released by Crosscode.
Crosscode CLM is a proven business enabler across dealerships.
Get in touch with us for more details.
Email us at enquiry@crosscode.in with the subject line CLM Platform.
Call Management Services Should be Part of Every Business Telephone SystemMahindra Comviva
Today’s sophisticated call management systems integrate various other devices including mobiles and tabs so that an all inclusive call management can be achieved by the business.
9AM, Field Staff Management Software track the real time location of field staff and send to the web admin. By which you can know the real time location with or without internet and manage your field staff.
7 Signs That you are in a Contact Centre and not a Call CentreSaurabh Sharma
Are you confused between a call centre and a contact centre? Look for these signs that differentiate a call centre from a contact centre. Check this slideshare to know about it.
Web to Print Storefront Company USA | Softwares Solution Provider India - MyP...myprint cloud
Web to Print Storefront Company USA - MyPrintCloud is the Best Web2print Software's & Solution provider at USA, UK, India, Dubai and across the world. We are also providing storefront solution on affordable cost.
How Power Dialer Can Close More Deals?Anjani Vigha
Power dialer automatically dials a list of numbers and result in more number of live connection by eliminating busy numbers, DND etc. It improves agent productivity and sales.
Here are 5 ways how power dialer can close more deals.
Use the right technology to give employees a voice (literally) and make collaboration as friction less as possible. Ensure clear, reliable calling with scalable and secure communications that reduce risk, increase availability, and improve efficiency
QtracVR Virtual Queuing System from Lavi IndustriesLavi Industries
The easy-to-use QtracVR virtual queuing system from Lavi Industries enhances the customer experience, reduces perceived wait times, boosts impulse purchases, and maximizes customer flow and service efficiency.
Our dependable carrier-class network delivers Internet connectivity needed to access information, share data and complete time-sensitive tasks. Dependability and security are the foundation of BroadConnect's Network that are essential for todays' demanding business
10 Call Center Statistics To Help You Stay on Top of the Trendsjincy joy
Call center industry is growing exponentially and advancing day by day.
Here are 10 statistics to help you stay ahead of the competitors and abreast with the top call center trends.
iBooking është një aplikacion për smartphone i cili mundëson përdoruesin të gjejë degën më të afërt, të prenotojë një takim si dhe të lerë opinionin e tij mbi nivelin e shërbimit teksa është në lëvizje.
New datasheet for CLM Platform for automobile dealers. The document outlines the benefits, features, screens of the new CLM v2.0 released by Crosscode.
Crosscode CLM is a proven business enabler across dealerships.
Get in touch with us for more details.
Email us at enquiry@crosscode.in with the subject line CLM Platform.
Call Management Services Should be Part of Every Business Telephone SystemMahindra Comviva
Today’s sophisticated call management systems integrate various other devices including mobiles and tabs so that an all inclusive call management can be achieved by the business.
How Small Businesses can grow faster using Cloud Communications and TelephonyKnowlarity
SMEs and SMBs are often hailed as the backbone of emerging market economies. Traditionally they have relied on outdated technology and systems which have limited their productivity and prevented them from realising their true potential. However, an increasing number of SMEs are beginning to adopt technology that can help them jump to the next level of evolution.
Cloud telephony is one such technology that the SME and SMB space is embracing with a certain degree of alacrity as business owners begin to understand how it can help them enhance customer retention, loyalty and decrease operational costs. Enlisted below are six of the most business benefits of cloud telephony for SMEs and SMBs.
Orlem offers Business Management Solutions in Canada and delivering success since 2000 We are certified partners of IFS FSM for Small Business in Canada.
Fieldforce management software - DeliforceSaranraj CM
Deliforce helps any industries who dealing with workforce in field.
Who can streamline their operation with Deliforce?
Home services
Field marketing,
Bank
Insurance
Telecom
A highly comprehensive yet fast-to-deploy CRM solution, Impel CRM goes far beyond any other Software-as-a-Service (SaaS)offering. Bring clarity to your sales and accelerate processes, build long-term customer relationships, boost call center efficiency and derive business intelligence.
With Impel CRM you can do all this and more –leveraging an easy-to-use and highly tailorable solution offered at a predictable per user, per month price.
crm Xpress® is a CRM (Customer Relationship Management) business application that is designed to be the perfect tool to build and maintain excellent relationships with current and potential customers, increasing both productivity and efficiency.
Electronic Customer Relationship Management (E-CRM)
E-CRM This concept is derived from E-commerce. It also uses net
environment i.e., intranet, extranet and internet
Definition of E-CRM: Electronic CRM concerns all forms of managing
relationships with customers making use of Information Technology (IT).
E-CRM (Electronic Customer Relationship Management) expands the
traditional CRM techniques by integrating new electronic channels, such
as Web, wireless, and voice technologies and combines it with e-business
applications into the overall enterprise CRM strategy.
The goal is to drive consistency within all channels relative to sales,
customer service and marketing initiatives to achieve a flawless customer
experience and maximize customer satisfaction, customer loyalty and
revenue.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
3. Michlol Services Ltd., Israel’s well known boutique facility management company
developed MMM based on over ten years of their expertise in the service industry
7. Communication & Information Flow
Apps
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8. Making Service and Help Desk Communication
Faster and Easier Than Ever
• Gaining fast and direct communication with employees, customers and service providers
• Opening and closing service tickets in a few easy taps
• Providing real-time updates via sms and email
• Clear and simple user interface
• Connect to data from any CRM or ERP system to mobile
• Add location and picture to service tickets
• 100% mobile - available on iOS, Android and Windows *
