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I. Background
II.Target customers- Insight
III.Business performance
IV.Objectives
V.Message
VI.Pratical requirements
VII.Attachments
BACKGROUND
MARKET
OVERVIEW
UNITED PHARMA VN
INC
ENERVON
PROJECT
a. 20% of Vietnamese use supplements (1.4 million
people). Vitamins market in the South is 7½ times
larger than Ha Noi.
b. Micronutrients consumption in Vietnam is still low
(2012 study) and has room to grow. Young consumer
(25- 40 yrs old) is potential market
c. Consumer perception of Vitamin is still medicine-like
and they trust doctors in making decision
1. VITAMIN MARKET
d. Strong competitors with big marketing
budget (e.g. Hoa Thien, Plusssz, Pharmaton)
e. Substitute product categories start to
include Vitamins in their ingredients
(beverage, liquid milk, yoghurt)
1. VITAMIN MARKET
2. Body Resistance Vitamin
Market
• In 2012, total Body Resistance Market grow 11%
vs 2011, 6% over the past 6 years.
•Total market’s volume share decreased by -9%
• Most of players are in effervescent format
% GR -15% 16% -2% -16% -14% -5%
% SHARE 8% 8% 9% 9% 8%
MYVITA MULTI 17,387 17,463 15,945 14,682 12,706
% GR -9% 0% -9% -8% -13% -8%
% SHARE 5% 5% 5% 5% 5%
PLUSSSZ MAX MULTI 10,148 13,979 22,522 19,667 18,465
% GR 38% 61% -13% -6% 16%
% SHARE 3% 4% 7% 7% 8%
REDOXON - 1,181 1,952 2,155 2,392
% GR 65% 10% 11% 27%
% SHARE 0% 1% 1% 1%
OTHERS 220,695 223,213 181,020 154,102 134,455
% GR -15% 1% -19% -15% -13% -12%
% SHARE 67% 65% 59% 57% 55%
ADULT BODY RESISTANCE MARKET327,804 342,116 304,847 269,387 245,649
% GR -8% 4% -11% -12% -9%
-7%
% SHARE 6% 5% 5% 5% 4%
PLUSSSZ MAX MULTI 22.76 29.97 29.38 25.95 25.28
% GR 21% 32% -2% -12% -3% 3%
% SHARE 11% 13% 13% 11% 10%
REDOXON 3.59 6.52 7.67 9.14
% GR 82% 18% 19% 37%
% SHARE 2% 3% 3% 4%
OTHERS 61.31 68.18 61.64 44.93 50.35
% GR 12% 11% -10% -27% 12% -5%
% SHARE 30% 29% 26% 20% 20%
ADULT BODY RESISTANCE MARKET201.34 231.69 234.73 229.79 255.50
% GR 13% 15% 1% -2% 11%
6%
Product Enervon Pharmaton capsule Plusssz Max Multivitamin Plusssz Max Multivitamin
Packaging
Manufacturer United International Pharma Boehringer Ingelheim N.P.Pharma Ltd., Poland BMS
Product format Filmcap Capsule & Effervescent Eff Tablet Eff Tablet
Composition 1000mg C
Presentation
Bottles of 6, 30 & 100 filmcaps/Boxes
of 10 blisters x 10 filmcaps
Boxes of 6 blisters x 10 filmcaps Bottles of 20 tablets Tube 10s
Price …,45.000,.../145.000 VND 264.000VND 32.000 VND 35.000 VND
Activities TVC, PR, Sermina, Merch, Display TVC, Print, Merch, Display, Doctor EndorsementTV, Print, Merch, Product display Merch, Product display
Product Enervon Pharmaton capsule Plusssz Max Multivitamin Plusssz Max Multivitamin
Packaging
Manufacturer United International Pharma Boehringer Ingelheim N.P.Pharma Ltd., Poland BMS
Product format Filmcap Capsule & Effervescent Eff Tablet Eff Tablet
Composition 1000mg C
Presentation
Bottles of 6, 30 & 100 filmcaps/Boxes
of 10 blisters x 10 filmcaps
Boxes of 6 blisters x 10 filmcaps Bottles of 20 tablets Tube 10s
Price …,45.000,.../145.000 VND 264.000VND 32.000 VND 35.000 VND
Activities TVC, PR, Sermina, Merch, Display TVC, Print, Merch, Display, Doctor EndorsementTV, Print, Merch, Product display Merch, Product display
Product Enervon Pharmaton capsule Plusssz Max Multivitamin Plusssz Max Multivitamin
Packaging
Manufacturer United International Pharma Boehringer Ingelheim N.P.Pharma Ltd., Poland BMS
Product format Filmcap Capsule & Effervescent Eff Tablet Eff Tablet
Composition 1000mg C
Presentation
Bottles of 6, 30 & 100 filmcaps/Boxes
of 10 blisters x 10 filmcaps
Boxes of 6 blisters x 10 filmcaps Bottles of 20 tablets Tube 10s
Price …,45.000,.../145.000 VND 264.000VND 32.000 VND 35.000 VND
Activities TVC, PR, Sermina, Merch, Display TVC, Print, Merch, Display, Doctor EndorsementTV, Print, Merch, Product display Merch, Product display
Competitor snapshot
Key competitor of
Enervon tablet
Key competitors of
Enervon effevescent
•Pharmaton is leader in market value share
• Pharmaton , Pluszz, Enervon are really close in term of volume share
• If launching eff format in 2014, Evernon’s eff wil compete directly with
Pluzz
UNITED PHARMA (VIETNAM), INC.
Vitamin
Adult
Enervon
Body
Resistance
for Adults
Tablet Effervescent
All-Vit
Optimum
health for
Performance
Revicon
Energy for
Productivity
Kid
Ceelin
Body
Resistance
for Kids
Ceelin
Syrup
Ceelin
Zinc
Ceelin
Pop-rock
Nutroplex
Boost
complete
growth
Multi-
vitamin
Multi-vitamin
+DHA
Lysivit
Treating
inappetance
Growee
Height
enhancement
2014 2013
2014
2014 2016Delete
Category: Body Resistance
for Adults
Format:
effervescent (2014)
Ingredients: Vitamin C and
Vitamin B-complex
Benefits:
Functional:
Increase body resistance,
prevent ailments
Emotional:
be happy, active, energetic
and feel younger to do all daily
Discriminator
Only Enervon provides superio
body resistance that protects
you from ailments.
Personality:
Strong & energetic.
Challenger
Communication samples
Package
Communication samples
PrintAds
Communication samples
PrintAds
Communication samples
TVC
Communication samples
News
Communication samples
Social – Fanpage
Communication samples
Social – Forum
•Get active, busy and achievement – focused
adults who don’t want to let sickness/tiredness
keep them from achieving their daily goals
•Try Enervon Body Resisting effervescent
•Deliver to them the best immunity providing and
mental enhancing vitamin supplement
JTBDs
Product information: Enervon
Effervescent
Ingredients: Vitamin C and Vitamin of B complex
Usage: Once a day
Benefits:
Functional: Immunity providing and mental enhancing
-> Increase body resistance
Emotional: be happy, active, energetic and feel
younger to do all daily activities.
USP of Enervon effervescent : Formula and
Competitive price
Key competitors: Pharmaton, Plussz
TARGET CUSTOMERS - INSIGHT
Active. Energetic.
Dynamic.
Achievement-focused
25 -40 y.o
Class: BCD
Be aware of product
by advices of
doctors
TV ads, POSM,
display at drug
stores
I cannot let sickness/tiredness
keep me from achieving my daily
goals.
BUSINESS PERPORMANCE
SHARE
BRAND HEALTH
BRAND
POSITIONING
CHANNEL
EFFICIENCY
BUSINESS PERPORMANCE
 4th in the market (9%)
 Lost 1% share to
Pharmaton
Pharmaton is leader in
market with 36% share
Values
IN BIL. VND 2008 2009 2010 2011 2012
ENERVON 30.19 40.28 39.19 37.64 33.87
% GR 16% 33% -3% -4% -10%
IMS
ENERVON IMS 21.67 25.84 25.93 23.16 23.09
% GR 13% 19% 0.3% -11% -0.3% 2%
11% 11% 11% 10% 9%
PHARMATON (B.I) 37.52 40.69 53.73 69.81 92.55
% GR 14% 8% 32% 30% 33% 25%
% SHARE 19% 18% 23% 30% 36%
HOMTAMIN GINSENG 20.46 19.42 16.04 15.57 16.43
% GR 16% -5% -17% -3% 5% -5%
% SHARE 10% 8% 7% 7% 6%
UPSA-C (BMS) 21.23 30.05 25.35 27.33 25.62
% GR 10% 42% -16% 8% -6% 5%
% SHARE 11% 13% 11% 12% 10%
VITAMIN C (VDI) 4.41 5.44 5.31 4.54 3.34
ACTUAL SALES % CAGR
07 - 11
3%
% SHARE
No.
1
No.
3
No.
4
No.
2
ENERVON 30.19 40.28 39.19 37.64 33.87
% GR 16% 33% -3% -4% -10%
IMS
ENERVON IMS 21.67 25.84 25.93 23.16 23.09
% GR 13% 19% 0.3% -11% -0.3% 2%
11% 11% 11% 10% 9%
PHARMATON (B.I) 37.52 40.69 53.73 69.81 92.55
% GR 14% 8% 32% 30% 33% 25%
% SHARE 19% 18% 23% 30% 36%
HOMTAMIN GINSENG 20.46 19.42 16.04 15.57 16.43
% GR 16% -5% -17% -3% 5% -5%
% SHARE 10% 8% 7% 7% 6%
UPSA-C (BMS) 21.23 30.05 25.35 27.33 25.62
% GR 10% 42% -16% 8% -6% 5%
% SHARE 11% 13% 11% 12% 10%
VITAMIN C (VDI) 4.41 5.44 5.31 4.54 3.34
% GR 38% 23% -2% -14% -26% -7%
% SHARE 2% 2% 2% 2% 1%
MYVITA MULTI 11.99 12.11 10.83 10.83 9.70
% GR -9% 1% -11% 0% -10% -5%
% SHARE 6% 5% 5% 5% 4%
3%
% SHARE
ENERVON IMS 21.67 25.84 25.93 23.16 23.09
% GR 13% 19% 0.3% -11% -0.3% 2%
11% 11% 11% 10% 9%
PHARMATON (B.I) 37.52 40.69 53.73 69.81 92.55
% GR 14% 8% 32% 30% 33% 25%
% SHARE 19% 18% 23% 30% 36%
HOMTAMIN GINSENG 20.46 19.42 16.04 15.57 16.43
% GR 16% -5% -17% -3% 5% -5%
% SHARE 10% 8% 7% 7% 6%
UPSA-C (BMS) 21.23 30.05 25.35 27.33 25.62
% GR 10% 42% -16% 8% -6% 5%
% SHARE 11% 13% 11% 12% 10%
VITAMIN C (VDI) 4.41 5.44 5.31 4.54 3.34
% GR 38% 23% -2% -14% -26% -7%
% SHARE 2% 2% 2% 2% 1%
MYVITA MULTI 11.99 12.11 10.83 10.83 9.70
% GR -9% 1% -11% 0% -10% -5%
% SHARE 6% 5% 5% 5% 4%
PLUSSSZ MAX MULTI 22.76 29.97 29.38 25.95 25.28
% GR 21% 32% -2% -12% -3% 3%
% SHARE 11% 13% 13% 11% 10%
% SHARE
HOMTAMIN GINSENG 20.46 19.42 16.04 15.57 16.43
% GR 16% -5% -17% -3% 5% -5%
% SHARE 10% 8% 7% 7% 6%
UPSA-C (BMS) 21.23 30.05 25.35 27.33 25.62
% GR 10% 42% -16% 8% -6% 5%
% SHARE 11% 13% 11% 12% 10%
VITAMIN C (VDI) 4.41 5.44 5.31 4.54 3.34
% GR 38% 23% -2% -14% -26% -7%
% SHARE 2% 2% 2% 2% 1%
MYVITA MULTI 11.99 12.11 10.83 10.83 9.70
% GR -9% 1% -11% 0% -10% -5%
% SHARE 6% 5% 5% 5% 4%
PLUSSSZ MAX MULTI 22.76 29.97 29.38 25.95 25.28
% GR 21% 32% -2% -12% -3% 3%
% SHARE 11% 13% 13% 11% 10%
REDOXON 3.59 6.52 7.67 9.14
% GR 82% 18% 19% 37%
% SHARE 2% 3% 3% 4%
OTHERS 61.31 68.18 61.64 44.93 50.35
% GR 12% 11% -10% -27% 12% -5%
% SHARE 30% 29% 26% 20% 20%
IN BIL. VND 2008 2009 2010 2011 2012
ENERVON 30.19 40.28 39.19 37.64 33.87
% GR 16% 33% -3% -4% -10%
IMS
ENERVON IMS 21.67 25.84 25.93 23.16 23.09
% GR 13% 19% 0.3% -11% -0.3% 2%
11% 11% 11% 10% 9%
PHARMATON (B.I) 37.52 40.69 53.73 69.81 92.55
% GR 14% 8% 32% 30% 33% 25%
% SHARE 19% 18% 23% 30% 36%
HOMTAMIN GINSENG 20.46 19.42 16.04 15.57 16.43
% GR 16% -5% -17% -3% 5% -5%
% SHARE 10% 8% 7% 7% 6%
ACTUAL SALES % CAGR
07 - 11
3%
% SHARE
% SHARE 10% 8% 7% 7% 6%
UPSA-C (BMS) 21.23 30.05 25.35 27.33 25.62
% GR 10% 42% -16% 8% -6% 5%
% SHARE 11% 13% 11% 12% 10%
VITAMIN C (VDI) 4.41 5.44 5.31 4.54 3.34
% GR 38% 23% -2% -14% -26% -7%
% SHARE 2% 2% 2% 2% 1%
MYVITA MULTI 11.99 12.11 10.83 10.83 9.70
% GR -9% 1% -11% 0% -10% -5%
% SHARE 6% 5% 5% 5% 4%
PLUSSSZ MAX MULTI 22.76 29.97 29.38 25.95 25.28
% GR 21% 32% -2% -12% -3% 3%
% SHARE 11% 13% 13% 11% 10%
REDOXON 3.59 6.52 7.67 9.14
% GR 82% 18% 19% 37%
% SHARE 2% 3% 3% 4%
OTHERS 61.31 68.18 61.64 44.93 50.35
% GR 12% 11% -10% -27% 12% -5%
% SHARE 30% 29% 26% 20% 20%
ADULT BODY RESISTANCE MARKET201.34 231.69 234.73 229.79 255.50
% GR 13% 15% 1% -2% 11%
6%
Relevant market
(Value)
Units
 Pharmaton, Pluszz, Enervon are really
close in term of volume share
 However, Pharmaton significantly
lead market due to its price strategy
BUSINESS PERPORMANCE
8%
8%
8%
7%
69%
Pharmaton(B.I)
Vitamin C (VDI)
Pluszz Max Multi
Enervon
Others
BUSINESS PERPORMANCE
1. Enervon declining across levels of pyramid,
especially in Presence.
Plussz is strongest player. Pharmaton is
increasing significatly
PLUSSSZUPSA-C My VitaENERVON PHARMATONH2 2012
Bonding
Advantage
Performance
Relevance
Presence
1%
15%
16%
16%
21%
3%
20%
22%
22%
30%
22%
64%
67%
68%
72%
14%
56%
58%
60%
63%
57%
87%
88%
89%
91%
BUSINESS PERPORMANCE
2. The decline in Enervon’s awareness and Trial
has been mainly driven by significant declines in
HCM city
• Pharmaton, on the other hand gained
significantly in awareness and trial in HCM
BUMO
Used in P3M
Trial
Total awareness
1
2
8
37
%
ENERVON
HCMHN
2
2
18
76
1
2
14
77
3
4
17
54
3
7
18
59
1
1
5
68
PHARMATON
HCMHN
3
6
12
48
BUSINESS PERPORMANCE
1.Sources of awareness
• Consumers recall of sources of
communication awareness for Enervon stays
flat.
• While Pharmaton seems to have done POS
activities which has increased its
communication awareness significantly in
H2’2012, outside of TV
22
15
9
2
6
2
2
1
1
-
1
1
1
19
14
7
1
4
2
2
-
1
-
-
1
-
REAL product display in drugstores
TV Ad
Newspapers / Magazines Ad
POSM (like banners, flags, top board, display plate, etc.)
Recommendation by pharmacist / drugstore salesclerk
Recommendation by relatives / friends / colleagues
Newspapers / Magazines Article
Outdoor (poster, billboards, public transport)
Recommendation by doctor
TV Program (TV news / Game show / infomercials, etc.)
LCD in supermarket / building
Radio
Source of awareness
21
13
9
1
5
3
2
1
1
1
-
Base: H1’2012 (968), H2’2012 (1018)
TBCA
ENERVON PHARMATON
Sources of Communication
Significantly different at the 95% confidence level
H1 2012 data
1
-
H2 2012
H1 H2
2. TVC
• Enervon and Pharmaton were the major
spenders on TV in H2’12, with Enervon
launching its new ‘Office’ ad and Pharmaton
continued spending on its ‘Effervesence’ ad
BUSINESS PERPORMANCE
0
5
10
15
20
25
30
35
40
45
50
Calcium
Sandoz
Calciun
Hasan
Kingdomin Plussz Pharmaton Enervon C
Share of Voice – TV ads (H2 2012)
• Most of the spend on ‘Office’ was on the 15s
cut down version
Enerv
on
Office
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec.
2012
Campaign Background: Timeline
154
GRP
s
Enervon 30s
4 GRPs Panel Spons.screen
447 GRPsEnervon cut down 15s
•Enervon previous TVc ‘Office’ ad is not able
to cut through well – with low recognized and
branding
TVC Evaluation
Enervon – Office (606) GRPs
(R9 2012 – R12 2012)
Communicated: Enervon helps to enhance body resistance everyday
& overcome tiredness
Pharmaton effervescence – 1,062 GRPs
(R12 2011 – R8 2012)
Communicated: Using Pharmaton help you overcome tiredness & stress
Peak Correct Parent
Branding
Peak
recognition
Base those seen Ads 35 57 (470 ads)
Correct prop. branding 35% 21% 51%
Mis. to other brands 0% 1% 13%
Don’t know 65% 78% 36%
Pharmaton Effervescent
(%)
30/01/2012 –
26/02/2012
7
34
Significantly different at the 95% confidence level
TVC Evaluation
Enervon Office
(%)
19/11/2012 –
16/12/2012
9
26
Vietnam
average
%
66
36
2. TVC
•The ad did not catch consumers’ attention
as they found the ad to be not so enjoyable
with rational response to the ad also below
the Vietnam average.
• Engineer ad also performed somewhat
better for Enervon previously.
BUSINESS PERPORMANCE
Vietnam
average
%
Significantly different at the 95% confidence level
TVC Evaluation
Enjoyable
More appealing
It is eye-catching
Brand really different
Relevant
Believable
New information
Likely to use
Base: seen ad
EmotionalRational
4
16
16
12
16
15
15
12
22
23
NA
16
22
26
28
20
Enervon Office
(%)
20/08/2012 –
21/12/2012
(108 ads)(134)
TV Ad - Emotional & rational
response (Top box %)
14
15
16
15
21
16
22
14
(370)
Pharmaton
Effervescent
(%)
26/12/2011 – 19/08/2012
BUSINESS PERPORMANCE
1. Enervon is not really defined on any of
its intended attributes and on any
particular area.
8
8
14
9
7
10
11
4
12
9
11
10
12
9
16
15
21
17
16
19
18
17
25
14
16
19
20
20
18 10 22 45 37 58
Does not give me the feeling of taking medicine
Shows immediate results
Provides more energy
Promotes overall health
Makes me be more active
Makes me efficient in everything I do
Has all the vitamins and minerals I need
Effectively combats physical tiredness / fatigue
Enhances mental activities
Makes me feel younger
Enhance immunity to recover from illness quickly
Enhance immunity to avoid common disease
Protect health from weather changes and pollution
Provides health to take better care of my family
AVERAGE
2
12
3
2
2
2
1
1
8
1
9
2
5
2
3
2
8
1
7
2
1
2
2
2
4
2
0
57
54
55
55
54
52
58
71
58
51
58
58
62
65
43
43
43
51
42
42
51
51
49
38
43
47
48
42
3
73
3
3
4
4
4
3
5
3
4
4
0
3
7
3
8
3
3
3
7
3
8
4
0
4
2
Brand Positioning Absolutes (%)
PLUSSSZUPSA-C My VitaENERVON PHARMATONREDOXON
Significantly different comparing with previous period at the 95% confidence level
(540) (228) (640) (888) (884) (995)Base: heard of
H2 2012
BUSINESS PERPORMANCE
•Enervon witnessed a decline in its brand
imagery in H2’2012, especially on its key
attributes of ‘combats fatigue’ and
‘immunity
• Pharmaton strengthened on shows
“immediate results” and ‘’enhancing mental
activities’’
•PlusssZ’ is positioned on fatigue/ tiredness
combat efficacy ‘My Vita’ is defined on
promoting overall health.
BUSINESS PERPORMANCE
2. Enervon currently has low share of
endorsements, but is defined a little better
than other brands on ‘enhances mental
activities.
• Do not give me the feeling of taking
medicine
• Shows immediate results
• Provides more energy
• Promotes overall health
• Makes me be more active
• Makes me efficient in everything I do
• Has all the vitamins and minerals I need
• Effectively combats physical tiredness /
fatigue
• Makes me feel younger
• Enhance immunity / body resistance to
help me recover from illness quickly
• Enhance immunity / body resistance to
help me to avoid common disease
• Protect my health from weather changes
and pollution
• Provides me with health to take better
care of my family
• Enhances mental activities
OwnedShared
Does not define the brand
Neither
Neither/nor Defines the brand
Ignore
Ignore
Ignore Ignore
Retain and stop others closing the gap Retain and stop others closing the gap
Build (if nothing above)
Try to own?Try to own? (If nothing to the right)
Positioning Planning Matrix - Enervon
0
1
2
3
4
5
6
7
8
9
10
-00 -00 -00 -00 00 00 00 00 00
Positioning Profile
Shareof
Endorsement
0
5
10
15
20
25
30
35
-20 -10 0 10 20
MYVITA
ENERVON
PLUSSSZ
REDOXON
PHARMATON
UPSA-C
Enhances mental activities
BUSINESS PERPORMANCE
3. Enervon is working quite good on
‘’providing Immunity” and ‘’keeps me
going” - basic essential that any Vitamin
brand needs But Enervon is lagging in
terms of communicating 'immediate
results” and ’’not medicine’’
•'Mental enhancement' and 'active' are
strong drivers for us, where Pluzz – the
leader of market is weaker
Category
Immunity
Provider
30%
No
Medicine
17%Mental
Enhance
r
6%
Immediat
e Results
12%
Keep Me
Going
14%
Active
6%
Others
15%
Pluszz
Immunity
Provider
25%
No
Medicine
8%
Mental
Enhancer
21%
Immediate
Results
2%
Keep me
Going
17%
Active
13%
Others
14%
Enervon
The category ,Pluszz and Enervon ‘s trial drivers
•Enervon has weakening brand equity due to declining
presence and trial. Simply, consumers don’t know enough
about the brand for it to be relevant and try
•Communication channel (TVC, POSM…) not effective,
consumers recall of sources of communication awareness for
Enervon stays flat -> reducing opportunity to have a positive
impact on the brand
•People misunderstand Enervon as medicine instead of vitamin
supplements, partly because of their tablet format.
•Enervon is not defined clearly on any particular area and any
of its intended
•There’s opportunity if Enervon launch eff. format to
increase volume share by making people know that it’s
not kind of medicine
•Enervon is defined a little bit moreon ‘enhances
mental activities’’- basic essential of Vitamin brand
need
OBJECTIVES
MMO increase penetration
volume
value shares
Strengthen brand’s presence and relevanceMCO
Build credibility, clear positioning Evervon
effervescent as the best increasing body
resistance vitamin, not a kind of medicine
MESSAGE
Enervon effervescent is the best
immunity providing and mental enhancing
vitamin for daily activities of adults .
PRACTICAL REQUIREMENTS
1. Geographical Scope
HA NOI
HCM
city
In 6 big cities in Vietnam
PRACTICAL REQUIREMENTS
2. KPI
a. Share (value and volume)
b. Brand health tracking
c. Sources of awareness (among chann
d. Brand positioning matrix
e. The trial drivers measure
•The BrandKey Vision and Brand Communication
Idea (or holding BCI).
•The Campaign Idea Agency Brief, plus the
Campaign Idea with Communication & Channel
Strategy if briefing for an execution
• The TV Usage Form if briefing for a TV
execution
ATTACHMENTS
Enervon IBC Brief
Enervon IBC Brief

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Enervon IBC Brief

  • 1.
  • 2. I. Background II.Target customers- Insight III.Business performance IV.Objectives V.Message VI.Pratical requirements VII.Attachments
  • 4. a. 20% of Vietnamese use supplements (1.4 million people). Vitamins market in the South is 7½ times larger than Ha Noi. b. Micronutrients consumption in Vietnam is still low (2012 study) and has room to grow. Young consumer (25- 40 yrs old) is potential market c. Consumer perception of Vitamin is still medicine-like and they trust doctors in making decision 1. VITAMIN MARKET
  • 5. d. Strong competitors with big marketing budget (e.g. Hoa Thien, Plusssz, Pharmaton) e. Substitute product categories start to include Vitamins in their ingredients (beverage, liquid milk, yoghurt) 1. VITAMIN MARKET
  • 6. 2. Body Resistance Vitamin Market • In 2012, total Body Resistance Market grow 11% vs 2011, 6% over the past 6 years. •Total market’s volume share decreased by -9% • Most of players are in effervescent format % GR -15% 16% -2% -16% -14% -5% % SHARE 8% 8% 9% 9% 8% MYVITA MULTI 17,387 17,463 15,945 14,682 12,706 % GR -9% 0% -9% -8% -13% -8% % SHARE 5% 5% 5% 5% 5% PLUSSSZ MAX MULTI 10,148 13,979 22,522 19,667 18,465 % GR 38% 61% -13% -6% 16% % SHARE 3% 4% 7% 7% 8% REDOXON - 1,181 1,952 2,155 2,392 % GR 65% 10% 11% 27% % SHARE 0% 1% 1% 1% OTHERS 220,695 223,213 181,020 154,102 134,455 % GR -15% 1% -19% -15% -13% -12% % SHARE 67% 65% 59% 57% 55% ADULT BODY RESISTANCE MARKET327,804 342,116 304,847 269,387 245,649 % GR -8% 4% -11% -12% -9% -7% % SHARE 6% 5% 5% 5% 4% PLUSSSZ MAX MULTI 22.76 29.97 29.38 25.95 25.28 % GR 21% 32% -2% -12% -3% 3% % SHARE 11% 13% 13% 11% 10% REDOXON 3.59 6.52 7.67 9.14 % GR 82% 18% 19% 37% % SHARE 2% 3% 3% 4% OTHERS 61.31 68.18 61.64 44.93 50.35 % GR 12% 11% -10% -27% 12% -5% % SHARE 30% 29% 26% 20% 20% ADULT BODY RESISTANCE MARKET201.34 231.69 234.73 229.79 255.50 % GR 13% 15% 1% -2% 11% 6%
  • 7. Product Enervon Pharmaton capsule Plusssz Max Multivitamin Plusssz Max Multivitamin Packaging Manufacturer United International Pharma Boehringer Ingelheim N.P.Pharma Ltd., Poland BMS Product format Filmcap Capsule & Effervescent Eff Tablet Eff Tablet Composition 1000mg C Presentation Bottles of 6, 30 & 100 filmcaps/Boxes of 10 blisters x 10 filmcaps Boxes of 6 blisters x 10 filmcaps Bottles of 20 tablets Tube 10s Price …,45.000,.../145.000 VND 264.000VND 32.000 VND 35.000 VND Activities TVC, PR, Sermina, Merch, Display TVC, Print, Merch, Display, Doctor EndorsementTV, Print, Merch, Product display Merch, Product display Product Enervon Pharmaton capsule Plusssz Max Multivitamin Plusssz Max Multivitamin Packaging Manufacturer United International Pharma Boehringer Ingelheim N.P.Pharma Ltd., Poland BMS Product format Filmcap Capsule & Effervescent Eff Tablet Eff Tablet Composition 1000mg C Presentation Bottles of 6, 30 & 100 filmcaps/Boxes of 10 blisters x 10 filmcaps Boxes of 6 blisters x 10 filmcaps Bottles of 20 tablets Tube 10s Price …,45.000,.../145.000 VND 264.000VND 32.000 VND 35.000 VND Activities TVC, PR, Sermina, Merch, Display TVC, Print, Merch, Display, Doctor EndorsementTV, Print, Merch, Product display Merch, Product display Product Enervon Pharmaton capsule Plusssz Max Multivitamin Plusssz Max Multivitamin Packaging Manufacturer United International Pharma Boehringer Ingelheim N.P.Pharma Ltd., Poland BMS Product format Filmcap Capsule & Effervescent Eff Tablet Eff Tablet Composition 1000mg C Presentation Bottles of 6, 30 & 100 filmcaps/Boxes of 10 blisters x 10 filmcaps Boxes of 6 blisters x 10 filmcaps Bottles of 20 tablets Tube 10s Price …,45.000,.../145.000 VND 264.000VND 32.000 VND 35.000 VND Activities TVC, PR, Sermina, Merch, Display TVC, Print, Merch, Display, Doctor EndorsementTV, Print, Merch, Product display Merch, Product display Competitor snapshot Key competitor of Enervon tablet Key competitors of Enervon effevescent •Pharmaton is leader in market value share • Pharmaton , Pluszz, Enervon are really close in term of volume share • If launching eff format in 2014, Evernon’s eff wil compete directly with Pluzz
  • 9. Vitamin Adult Enervon Body Resistance for Adults Tablet Effervescent All-Vit Optimum health for Performance Revicon Energy for Productivity Kid Ceelin Body Resistance for Kids Ceelin Syrup Ceelin Zinc Ceelin Pop-rock Nutroplex Boost complete growth Multi- vitamin Multi-vitamin +DHA Lysivit Treating inappetance Growee Height enhancement 2014 2013 2014 2014 2016Delete
  • 10. Category: Body Resistance for Adults Format: effervescent (2014) Ingredients: Vitamin C and Vitamin B-complex Benefits: Functional: Increase body resistance, prevent ailments Emotional: be happy, active, energetic and feel younger to do all daily
  • 11. Discriminator Only Enervon provides superio body resistance that protects you from ailments. Personality: Strong & energetic. Challenger
  • 19. •Get active, busy and achievement – focused adults who don’t want to let sickness/tiredness keep them from achieving their daily goals •Try Enervon Body Resisting effervescent •Deliver to them the best immunity providing and mental enhancing vitamin supplement JTBDs
  • 20. Product information: Enervon Effervescent Ingredients: Vitamin C and Vitamin of B complex Usage: Once a day Benefits: Functional: Immunity providing and mental enhancing -> Increase body resistance Emotional: be happy, active, energetic and feel younger to do all daily activities. USP of Enervon effervescent : Formula and Competitive price Key competitors: Pharmaton, Plussz
  • 21. TARGET CUSTOMERS - INSIGHT Active. Energetic. Dynamic. Achievement-focused 25 -40 y.o Class: BCD Be aware of product by advices of doctors TV ads, POSM, display at drug stores I cannot let sickness/tiredness keep me from achieving my daily goals.
  • 23. BUSINESS PERPORMANCE  4th in the market (9%)  Lost 1% share to Pharmaton Pharmaton is leader in market with 36% share Values
  • 24. IN BIL. VND 2008 2009 2010 2011 2012 ENERVON 30.19 40.28 39.19 37.64 33.87 % GR 16% 33% -3% -4% -10% IMS ENERVON IMS 21.67 25.84 25.93 23.16 23.09 % GR 13% 19% 0.3% -11% -0.3% 2% 11% 11% 11% 10% 9% PHARMATON (B.I) 37.52 40.69 53.73 69.81 92.55 % GR 14% 8% 32% 30% 33% 25% % SHARE 19% 18% 23% 30% 36% HOMTAMIN GINSENG 20.46 19.42 16.04 15.57 16.43 % GR 16% -5% -17% -3% 5% -5% % SHARE 10% 8% 7% 7% 6% UPSA-C (BMS) 21.23 30.05 25.35 27.33 25.62 % GR 10% 42% -16% 8% -6% 5% % SHARE 11% 13% 11% 12% 10% VITAMIN C (VDI) 4.41 5.44 5.31 4.54 3.34 ACTUAL SALES % CAGR 07 - 11 3% % SHARE No. 1 No. 3 No. 4 No. 2 ENERVON 30.19 40.28 39.19 37.64 33.87 % GR 16% 33% -3% -4% -10% IMS ENERVON IMS 21.67 25.84 25.93 23.16 23.09 % GR 13% 19% 0.3% -11% -0.3% 2% 11% 11% 11% 10% 9% PHARMATON (B.I) 37.52 40.69 53.73 69.81 92.55 % GR 14% 8% 32% 30% 33% 25% % SHARE 19% 18% 23% 30% 36% HOMTAMIN GINSENG 20.46 19.42 16.04 15.57 16.43 % GR 16% -5% -17% -3% 5% -5% % SHARE 10% 8% 7% 7% 6% UPSA-C (BMS) 21.23 30.05 25.35 27.33 25.62 % GR 10% 42% -16% 8% -6% 5% % SHARE 11% 13% 11% 12% 10% VITAMIN C (VDI) 4.41 5.44 5.31 4.54 3.34 % GR 38% 23% -2% -14% -26% -7% % SHARE 2% 2% 2% 2% 1% MYVITA MULTI 11.99 12.11 10.83 10.83 9.70 % GR -9% 1% -11% 0% -10% -5% % SHARE 6% 5% 5% 5% 4% 3% % SHARE ENERVON IMS 21.67 25.84 25.93 23.16 23.09 % GR 13% 19% 0.3% -11% -0.3% 2% 11% 11% 11% 10% 9% PHARMATON (B.I) 37.52 40.69 53.73 69.81 92.55 % GR 14% 8% 32% 30% 33% 25% % SHARE 19% 18% 23% 30% 36% HOMTAMIN GINSENG 20.46 19.42 16.04 15.57 16.43 % GR 16% -5% -17% -3% 5% -5% % SHARE 10% 8% 7% 7% 6% UPSA-C (BMS) 21.23 30.05 25.35 27.33 25.62 % GR 10% 42% -16% 8% -6% 5% % SHARE 11% 13% 11% 12% 10% VITAMIN C (VDI) 4.41 5.44 5.31 4.54 3.34 % GR 38% 23% -2% -14% -26% -7% % SHARE 2% 2% 2% 2% 1% MYVITA MULTI 11.99 12.11 10.83 10.83 9.70 % GR -9% 1% -11% 0% -10% -5% % SHARE 6% 5% 5% 5% 4% PLUSSSZ MAX MULTI 22.76 29.97 29.38 25.95 25.28 % GR 21% 32% -2% -12% -3% 3% % SHARE 11% 13% 13% 11% 10% % SHARE HOMTAMIN GINSENG 20.46 19.42 16.04 15.57 16.43 % GR 16% -5% -17% -3% 5% -5% % SHARE 10% 8% 7% 7% 6% UPSA-C (BMS) 21.23 30.05 25.35 27.33 25.62 % GR 10% 42% -16% 8% -6% 5% % SHARE 11% 13% 11% 12% 10% VITAMIN C (VDI) 4.41 5.44 5.31 4.54 3.34 % GR 38% 23% -2% -14% -26% -7% % SHARE 2% 2% 2% 2% 1% MYVITA MULTI 11.99 12.11 10.83 10.83 9.70 % GR -9% 1% -11% 0% -10% -5% % SHARE 6% 5% 5% 5% 4% PLUSSSZ MAX MULTI 22.76 29.97 29.38 25.95 25.28 % GR 21% 32% -2% -12% -3% 3% % SHARE 11% 13% 13% 11% 10% REDOXON 3.59 6.52 7.67 9.14 % GR 82% 18% 19% 37% % SHARE 2% 3% 3% 4% OTHERS 61.31 68.18 61.64 44.93 50.35 % GR 12% 11% -10% -27% 12% -5% % SHARE 30% 29% 26% 20% 20% IN BIL. VND 2008 2009 2010 2011 2012 ENERVON 30.19 40.28 39.19 37.64 33.87 % GR 16% 33% -3% -4% -10% IMS ENERVON IMS 21.67 25.84 25.93 23.16 23.09 % GR 13% 19% 0.3% -11% -0.3% 2% 11% 11% 11% 10% 9% PHARMATON (B.I) 37.52 40.69 53.73 69.81 92.55 % GR 14% 8% 32% 30% 33% 25% % SHARE 19% 18% 23% 30% 36% HOMTAMIN GINSENG 20.46 19.42 16.04 15.57 16.43 % GR 16% -5% -17% -3% 5% -5% % SHARE 10% 8% 7% 7% 6% ACTUAL SALES % CAGR 07 - 11 3% % SHARE % SHARE 10% 8% 7% 7% 6% UPSA-C (BMS) 21.23 30.05 25.35 27.33 25.62 % GR 10% 42% -16% 8% -6% 5% % SHARE 11% 13% 11% 12% 10% VITAMIN C (VDI) 4.41 5.44 5.31 4.54 3.34 % GR 38% 23% -2% -14% -26% -7% % SHARE 2% 2% 2% 2% 1% MYVITA MULTI 11.99 12.11 10.83 10.83 9.70 % GR -9% 1% -11% 0% -10% -5% % SHARE 6% 5% 5% 5% 4% PLUSSSZ MAX MULTI 22.76 29.97 29.38 25.95 25.28 % GR 21% 32% -2% -12% -3% 3% % SHARE 11% 13% 13% 11% 10% REDOXON 3.59 6.52 7.67 9.14 % GR 82% 18% 19% 37% % SHARE 2% 3% 3% 4% OTHERS 61.31 68.18 61.64 44.93 50.35 % GR 12% 11% -10% -27% 12% -5% % SHARE 30% 29% 26% 20% 20% ADULT BODY RESISTANCE MARKET201.34 231.69 234.73 229.79 255.50 % GR 13% 15% 1% -2% 11% 6% Relevant market (Value)
  • 25. Units  Pharmaton, Pluszz, Enervon are really close in term of volume share  However, Pharmaton significantly lead market due to its price strategy BUSINESS PERPORMANCE 8% 8% 8% 7% 69% Pharmaton(B.I) Vitamin C (VDI) Pluszz Max Multi Enervon Others
  • 26. BUSINESS PERPORMANCE 1. Enervon declining across levels of pyramid, especially in Presence. Plussz is strongest player. Pharmaton is increasing significatly PLUSSSZUPSA-C My VitaENERVON PHARMATONH2 2012 Bonding Advantage Performance Relevance Presence 1% 15% 16% 16% 21% 3% 20% 22% 22% 30% 22% 64% 67% 68% 72% 14% 56% 58% 60% 63% 57% 87% 88% 89% 91%
  • 27. BUSINESS PERPORMANCE 2. The decline in Enervon’s awareness and Trial has been mainly driven by significant declines in HCM city • Pharmaton, on the other hand gained significantly in awareness and trial in HCM BUMO Used in P3M Trial Total awareness 1 2 8 37 % ENERVON HCMHN 2 2 18 76 1 2 14 77 3 4 17 54 3 7 18 59 1 1 5 68 PHARMATON HCMHN 3 6 12 48
  • 28. BUSINESS PERPORMANCE 1.Sources of awareness • Consumers recall of sources of communication awareness for Enervon stays flat. • While Pharmaton seems to have done POS activities which has increased its communication awareness significantly in H2’2012, outside of TV
  • 29. 22 15 9 2 6 2 2 1 1 - 1 1 1 19 14 7 1 4 2 2 - 1 - - 1 - REAL product display in drugstores TV Ad Newspapers / Magazines Ad POSM (like banners, flags, top board, display plate, etc.) Recommendation by pharmacist / drugstore salesclerk Recommendation by relatives / friends / colleagues Newspapers / Magazines Article Outdoor (poster, billboards, public transport) Recommendation by doctor TV Program (TV news / Game show / infomercials, etc.) LCD in supermarket / building Radio Source of awareness 21 13 9 1 5 3 2 1 1 1 - Base: H1’2012 (968), H2’2012 (1018) TBCA ENERVON PHARMATON Sources of Communication Significantly different at the 95% confidence level H1 2012 data 1 - H2 2012 H1 H2
  • 30. 2. TVC • Enervon and Pharmaton were the major spenders on TV in H2’12, with Enervon launching its new ‘Office’ ad and Pharmaton continued spending on its ‘Effervesence’ ad BUSINESS PERPORMANCE
  • 32. • Most of the spend on ‘Office’ was on the 15s cut down version Enerv on Office Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec. 2012 Campaign Background: Timeline 154 GRP s Enervon 30s 4 GRPs Panel Spons.screen 447 GRPsEnervon cut down 15s
  • 33. •Enervon previous TVc ‘Office’ ad is not able to cut through well – with low recognized and branding TVC Evaluation Enervon – Office (606) GRPs (R9 2012 – R12 2012) Communicated: Enervon helps to enhance body resistance everyday & overcome tiredness Pharmaton effervescence – 1,062 GRPs (R12 2011 – R8 2012) Communicated: Using Pharmaton help you overcome tiredness & stress
  • 34. Peak Correct Parent Branding Peak recognition Base those seen Ads 35 57 (470 ads) Correct prop. branding 35% 21% 51% Mis. to other brands 0% 1% 13% Don’t know 65% 78% 36% Pharmaton Effervescent (%) 30/01/2012 – 26/02/2012 7 34 Significantly different at the 95% confidence level TVC Evaluation Enervon Office (%) 19/11/2012 – 16/12/2012 9 26 Vietnam average % 66 36
  • 35. 2. TVC •The ad did not catch consumers’ attention as they found the ad to be not so enjoyable with rational response to the ad also below the Vietnam average. • Engineer ad also performed somewhat better for Enervon previously. BUSINESS PERPORMANCE
  • 36. Vietnam average % Significantly different at the 95% confidence level TVC Evaluation Enjoyable More appealing It is eye-catching Brand really different Relevant Believable New information Likely to use Base: seen ad EmotionalRational 4 16 16 12 16 15 15 12 22 23 NA 16 22 26 28 20 Enervon Office (%) 20/08/2012 – 21/12/2012 (108 ads)(134) TV Ad - Emotional & rational response (Top box %) 14 15 16 15 21 16 22 14 (370) Pharmaton Effervescent (%) 26/12/2011 – 19/08/2012
  • 37. BUSINESS PERPORMANCE 1. Enervon is not really defined on any of its intended attributes and on any particular area.
  • 38. 8 8 14 9 7 10 11 4 12 9 11 10 12 9 16 15 21 17 16 19 18 17 25 14 16 19 20 20 18 10 22 45 37 58 Does not give me the feeling of taking medicine Shows immediate results Provides more energy Promotes overall health Makes me be more active Makes me efficient in everything I do Has all the vitamins and minerals I need Effectively combats physical tiredness / fatigue Enhances mental activities Makes me feel younger Enhance immunity to recover from illness quickly Enhance immunity to avoid common disease Protect health from weather changes and pollution Provides health to take better care of my family AVERAGE 2 12 3 2 2 2 1 1 8 1 9 2 5 2 3 2 8 1 7 2 1 2 2 2 4 2 0 57 54 55 55 54 52 58 71 58 51 58 58 62 65 43 43 43 51 42 42 51 51 49 38 43 47 48 42 3 73 3 3 4 4 4 3 5 3 4 4 0 3 7 3 8 3 3 3 7 3 8 4 0 4 2 Brand Positioning Absolutes (%) PLUSSSZUPSA-C My VitaENERVON PHARMATONREDOXON Significantly different comparing with previous period at the 95% confidence level (540) (228) (640) (888) (884) (995)Base: heard of H2 2012
  • 39. BUSINESS PERPORMANCE •Enervon witnessed a decline in its brand imagery in H2’2012, especially on its key attributes of ‘combats fatigue’ and ‘immunity • Pharmaton strengthened on shows “immediate results” and ‘’enhancing mental activities’’ •PlusssZ’ is positioned on fatigue/ tiredness combat efficacy ‘My Vita’ is defined on promoting overall health.
  • 40. BUSINESS PERPORMANCE 2. Enervon currently has low share of endorsements, but is defined a little better than other brands on ‘enhances mental activities.
  • 41. • Do not give me the feeling of taking medicine • Shows immediate results • Provides more energy • Promotes overall health • Makes me be more active • Makes me efficient in everything I do • Has all the vitamins and minerals I need • Effectively combats physical tiredness / fatigue • Makes me feel younger • Enhance immunity / body resistance to help me recover from illness quickly • Enhance immunity / body resistance to help me to avoid common disease • Protect my health from weather changes and pollution • Provides me with health to take better care of my family • Enhances mental activities OwnedShared Does not define the brand Neither Neither/nor Defines the brand Ignore Ignore Ignore Ignore Retain and stop others closing the gap Retain and stop others closing the gap Build (if nothing above) Try to own?Try to own? (If nothing to the right) Positioning Planning Matrix - Enervon
  • 42. 0 1 2 3 4 5 6 7 8 9 10 -00 -00 -00 -00 00 00 00 00 00 Positioning Profile Shareof Endorsement 0 5 10 15 20 25 30 35 -20 -10 0 10 20 MYVITA ENERVON PLUSSSZ REDOXON PHARMATON UPSA-C Enhances mental activities
  • 43. BUSINESS PERPORMANCE 3. Enervon is working quite good on ‘’providing Immunity” and ‘’keeps me going” - basic essential that any Vitamin brand needs But Enervon is lagging in terms of communicating 'immediate results” and ’’not medicine’’ •'Mental enhancement' and 'active' are strong drivers for us, where Pluzz – the leader of market is weaker
  • 45. •Enervon has weakening brand equity due to declining presence and trial. Simply, consumers don’t know enough about the brand for it to be relevant and try •Communication channel (TVC, POSM…) not effective, consumers recall of sources of communication awareness for Enervon stays flat -> reducing opportunity to have a positive impact on the brand •People misunderstand Enervon as medicine instead of vitamin supplements, partly because of their tablet format. •Enervon is not defined clearly on any particular area and any of its intended
  • 46. •There’s opportunity if Enervon launch eff. format to increase volume share by making people know that it’s not kind of medicine •Enervon is defined a little bit moreon ‘enhances mental activities’’- basic essential of Vitamin brand need
  • 47. OBJECTIVES MMO increase penetration volume value shares Strengthen brand’s presence and relevanceMCO Build credibility, clear positioning Evervon effervescent as the best increasing body resistance vitamin, not a kind of medicine
  • 48. MESSAGE Enervon effervescent is the best immunity providing and mental enhancing vitamin for daily activities of adults .
  • 49. PRACTICAL REQUIREMENTS 1. Geographical Scope HA NOI HCM city In 6 big cities in Vietnam
  • 50. PRACTICAL REQUIREMENTS 2. KPI a. Share (value and volume) b. Brand health tracking c. Sources of awareness (among chann d. Brand positioning matrix e. The trial drivers measure
  • 51. •The BrandKey Vision and Brand Communication Idea (or holding BCI). •The Campaign Idea Agency Brief, plus the Campaign Idea with Communication & Channel Strategy if briefing for an execution • The TV Usage Form if briefing for a TV execution ATTACHMENTS