This document discusses empowering Filipinos for a competitive Philippine ICT sector. It outlines several initiatives and interventions to bridge the gap between the supply of and demand for ICT talent in the country. These include training programs, conferences, and partnerships between government, academia and industry. The goal is to develop a talented ICT workforce that can help drive socioeconomic development and make the Philippines more globally competitive in the ICT industry.

1. EMPOWERING FILIPINOS
FOR A COMPETITIVE PHILIPPINE ICT
ERVYN RIVERA
Executive Director, MCICTC
THE INNOVATION CHALLENGE

2. FRAMEWORK & APPROACH
SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE – Stephen R. Covey
1. Be Proactive
2. Begin with the end in mind
3. Put first things first
4. Think Win-Win
5. Seek first to understand, then to be understood
6. Synergize
7. Sharpen the saw
EXTERNAL (SOCIETY) | INTERNAL (SELF)

3. Be proactive…

4. Be proactive…
PREPARE FOR THE FLOOD!
 125,000++ new BPM jobs per year (minimum) nationwide
 4,000++ vacancies in Clark alone (no immediate end in sight)
 70,000# new BPO jobs committed in Clark
#Capilion of SG / source: CDC-Mktg.
 40,000* college graduates for entire Central Luzon (260 schools)
*needs confirmation by CHED
 3-4 Companies in Clark involved in Dual Training; O BPOs
 No current TWSP scholarships in ICT (via ICTCs)
 No standard competency/employability index
 No continuous synchronized instructional standard

5. Points to ponder…
What may happen tomorrow?
What do I do with my time, today?
How can I maximize my opportunities?

6. Begin with the end in mind…

7. Begin with the end in mind…
OUR VISION
-Create Strategic Alliances for Global ICT Competitiveness
-To be a preferred ICT investment destination in ASEAN
-Stakeholder engagement
-Unity of purpose | Unity of direction
-Sustainability | Institutionalization
COMPETITIVENESS DEFINED in a NUTSHELL
-Infrastructure
-Incentive
-Ecology
-TALENT  TECHNOPRENEURSHIP

8. Points to ponder…
What do I want to be?
Why did I choose IT as my course?
How do I envision my future in this field?

9. Put first things first…

10. Priority
Areas
Infusion of ICT into all
areas and levels of
Philippine society to
derive the maximum
benefits that will drive
socioeconomic
development
Renamed to e-Innovation
Ensure the growth of
ICT and ICT-enabled
industries through
public-private
partnerships (PPPs)
with the industry,
academe and civil
society, and through
close collaboration
with partners in
government.
Catalyze the optimum
use of ICT in
government to
expand and improve
government services,
operations and
capabilities
Ensure the security of
Philippine
cyberspace,
particularly that of
government ICT
resources through
collaboration with
public, private and
international partner

11. 8 Major Programs
for 2015
Better Governance. Growing Economies. Promising Lives.
ICT Enabled Startups
• Promote entrepreneurship
through ICT
• Targets the creation of 50-
ICT enabled Startups
e-Filipino
• Improve ICT Skills of
different groups of people
• Provides alternative learning
and skills training, through
the established Philippine
Community e-Centers
National Connectivity
• Address the connectivity challenges of
PH through TVWS technologies
• Free Wireless Internet Access in Class
4,5,6 municipalities
ICT Ecosystem
• Formulate an integrated framework
for networks, services, applications,
and content
• Development of plans and policies
for ICT Related Programs/ Project
such as the Digital TV Project
e-Civil Servants
• Empower the civil
servants through ICT
e-Government
• Provision of shared
services by
government agencies
• Improvement of PH’s
global e-Government
ranking to 50th or
better
Next Wave Cities
• Increase the overall IT-BPM
employment share of the
countryside
• Creation of 2 NWCs in 2014 and 2
NWCs in 2015
Stepping Up the Value Chain
• High growth segments
• Provides Industry Capability
Building for the Industry

12. Putting first things first … Points to ponder…
STRATEGIC THINKING
WHAT DO I WANT? -- NEED
HOW DO I GET THERE? -- SOLUTION
WHERE AM I NOW? -- CAPABILITY
WHEN SHOULD I GET THERE? -- DELIVERY
WHO CAN HELP ME? – NETWORK
WHY DID WE FAIL/SUCCEED? – EVALUATION -- INNOVATE

13. Seek first to understand, then be understood

14. 2014 Headcount Distribution
Contact centers
Back office/KPO
ITO
Healthcare
ESO
Animation
Game development
14
685
187
86
87
13 10
4

15. CLARITY OF DEMAND + SUFFICIENCY OF SUPPLY
Seek first to understand ….
GAP [void, discrepancy, mismatch]
A gap exists because there is an incongruence
In SUPPLY and DEMAND. The gap is Bipolar.

16. THE TALENT FACTOR – BRIDGING THE GAP
Defining the “GAP” – SUPPLY SIDE
 Low employability [unfilled vacancies] - Quality
 Limited pool [geographic expansion] - Quantity
Indicators:
1. Language proficiency [comprehension, control]
2. Language efficacy [confidence, customer-orientation]
3. Cyber literacy [updating, upgrading]
4. Unrealistic career choice [popularity vs. potential]
5. Societal norms [morals, values, media, influence]
6. Self-employment & migration [asset is also the liability]
7. No active referral network [competition & poaching]
8. Intra/Extra-academic training [traditional vs. non-traditional / HEI-TVI]

17. THE TALENT FACTOR – BRIDGING THE GAP
Defining the “GAP” – DEMAND SIDE
 High qualification standard [Expectation]
 Career & employment [Perception]
Indicators:
1. In-house training [general vs. specific]
2. No Near-hire catchment program [20-30% potential hires]
3. No Far-hire catchment program [70-80% potential hires]
4. Unclear career path [dead-end-job image]
5. Referral Bonus Wars [machine gun vs. sniper]
6. No Dual Training program [hire vs. educate]
7. No centralized pooling [in-house vs. shared pool]
8. Labor and work-life balance issues [no labor representation]

18. Points to ponder…
What are people’s expectations of me?
Do I recognize and accept my responsibility?
Am I willing to improve myself?

19. Think WIN-WIN

20. Think WIN-WIN
-Outsourced ICT operations need not be confined to NCR
-Countryside investment will decongest Metro Manila
-Talent from the regions will be granted more
employment opportunities
-Employment must not hinder Entrepreneurship
-An original Philippine ICT will strengthen our global
competitiveness
-An empowered citizenry means an empowered nation

21. IBPAP, ICTO, Tholons Analysis
Advantage Scale
30% now done outside Metro Manila

22. Points to ponder…
Would you rather be employed or self-employed?
Would you rather work here or abroad?
Do you know what it takes to start a business?

23. Synergize!

24. SYNERGIZE!

25. INITIATIVES AND INTERVENTIONS
COMMUNICASIA – International ICT Conference & Expo
(IOS) INTERNATIONAL OUTSOURCING SUMMIT [BPAP]
(ICCCE) INTERNATIONAL CONTACT CENTER CONFERENCE & EXPO [CCAP]
TWSP (Training for Work Scholarship Program)
TESDA, iBPAP, NICP
TM / TM+ (Trainors’ Methodology) Program
TESDA, iBPAP
GCAT (Global Competitiveness Assessment Test)
iBPAP
MOSC (Microsoft Office Specialists Certification Program)
CCST, Certiport
LEAP (Learning English Proficiency for Pinoys)
DOST-ICTO,UP
LEAN Start-Up 101 Bootcamp
DOST-ICTO

26. Points to ponder…
HARDWARE + SOFTWARE + KNOW-WARE (PEOPLE-WARE)
WITHOUT KNOW-WARE… YOU GET NOWHERE
PUTTING THE “KNOW” IN KNOW-WARE
KNOWLEDGE + IMAGINATION = INNOVATION

27. Sharpen the saw…

28. Supporting Talent and Technopreneurship
2009 National ICT Summit of the Philippines (Clark)
2011 CLARK CONEX 1.0 – International ICT Conference & Expo
[Inspiring A World of Change]
2012 CLARK CONEX 2.0
[Philippine ICT: Moving Up – Synergizing Strengths-Maximizing Markets]
2013 CLARK CONEX 3.0 – GEAC OLYMPICS
[Championing the Global Philippine ICT Brand]
2014 CLARK CONEX 4.0 - START IT UP! (Start-Up Weekend)
[The Future of Philippine ICT.. Today]
Sharpen the saw…

29. Points to ponder…
How can I improve my skills?
Who can I have as a mentor?
HOW CAN I CONTRIBUTE?

30. In Conclusion
Knowledge in ICT gives you a competitive edge whether as
an employee or an entrepreneur.
Innovation is the name of the game. There are no new
Ideas… only innovations.
Build your support NETWORK. No one ever succeeds alone.
Never stop dreaming. Nothing is impossible.