Set2Close Employee Handbook

1. Employee Handbook

2. Set2Close Employee Handbook
Introduction
Welcome to Set2Close! We are committed to fostering a work environment that values integrity,
social responsibility, and environmental sustainability. This handbook provides guidance on our
policies, procedures, and the standards we uphold as a certified B Corporation.
Core Values
Integrity: We conduct our business with honesty and transparency.
Respect: We treat all employees, clients, and stakeholders with dignity and fairness.
Social Responsibility: We are dedicated to creating positive social impact, including our goal
to create 1,000,000 jobs in socially challenged areas.
Environmental Sustainability: Through our Set2Save initiative, we prioritize reducing our
environmental footprint and promoting sustainable practices.
Speed to Success: We work fast and we help fast, ensuring that our clients achieve their goals
quickly and efficiently while maintaining high standards of quality and impact.
Code of Ethics
Our Code of Ethics outlines the principles and standards that guide our behavior. It includes policies
on behavioral expectations, bribery, and corruption, ensuring we operate ethically and responsibly.
Decision-Making:
1.
Social and environmental considerations are integrated into our decision-making processes.
We evaluate the impact of our choices on employees, communities, and the environment.
Employee Training:
2.
We provide comprehensive training programs that cover social and environmental issues
relevant to our industry. This empowers employees to make informed decisions that align
with our mission and values.
Manager Responsibilities:
3.
Managers are accountable for social and environmental performance, including setting
goals and tracking progress. This is reflected in their job descriptions and performance
reviews.
Performance Reviews:
4.
Social and environmental performance metrics are integrated into employee performance
reviews to reinforce their importance in individual and team contributions.
Compensation and Executive Roles:
5.
Executive compensation is linked to social and environmental performance metrics,
incentivizing leadership to drive positive change.
Board of Directors:
6.
Our Board includes executive and non-executive employees, community representatives,
environmental experts, and customer representatives. They regularly review our social and
environmental performance, providing oversight and guidance.
Stakeholder Engagement:
7.
We engage traditionally underrepresented stakeholder groups through mechanisms such as
focus groups, surveys, and community meetings. Designated teams follow up on feedback,
and results are reported to the Board.
Externalities Measurement:
8.
We quantify our externalities in monetary terms and incorporate them into our financial
balances to ensure a comprehensive view of our impact.
Anti-Bribery and Anti-Corruption:
9.
We maintain a zero-tolerance policy towards bribery and corruption. Employees are trained
to recognize and avoid such practices, and violations are subject to strict disciplinary
actions.
Whistleblower Protection:
10.
A confidential reporting system is in place to encourage employees to report unethical
behavior without fear of retaliation. All reports are thoroughly investigated, and appropriate
actions are taken.
Social and Environmental Policies
Workforce Development:
1.
We prioritize hiring from socially challenged areas and provide professional and technical
training to support career development. Evidence of training and salary details are
documented to ensure fair practices.
Community Engagement:
2.
Our initiatives include building schools for underprivileged children and supporting local
economic development. We have formal commitments to meet certain thresholds and
regularly report our progress.
Supply Chain Management:
3.
We work with small-scale suppliers and ensure fair trade practices. Contracts and
agreements are in place to support these suppliers, and we provide training to enhance their
productivity and efficiency.
Environmental Management:
4.
Our Set2Save initiative focuses on reducing our carbon footprint through sustainable
practices such as paperless processes and virtual training sessions. We hold certifications to
verify the positive environmental impact of our products and services.
Customer Stewardship:
5.
We ensure our customers are informed about our social and environmental practices and
involve them in our continuous improvement efforts.
Anti-Harassment Policy
Commitment to a Harassment-Free Workplace:
We are committed to providing a work environment free from harassment of any kind. This
includes sexual harassment, bullying, and any form of discrimination.
Reporting Mechanisms:
Employees can report harassment confidentially through our designated reporting system.
Reports can be made to HR