SlideShare a Scribd company logo
» Say
• I believe that a internship over the graduation is very
important
• The college don’t teach everything that we need as
professionals
• My company develops all phases of residential and
commercial projects as well as monitoring of work
• I help in the development of the project, development
of all stages of technical drawings and 3d modeling
• I believe this is the area I want to work but not in this
office
• I want to get another job at the end of this year
» Say
• AutoCad 2D, 3D AutoCad, Sketchup basic, Vray,
Photoshop, Technical Drawing, 3d Max
• I did these courses because they are very important in
college and they are kind of required on internship
• They are not essential but they help a lot and value the
resume to get jobs
• I want to quit my job because I believe that there is
limited and I would look for other places where I had
more autonomy
• My first day of work was very good, the boss introduced
me to the office, showed me the files and method of
work
» Do
• During the interview, the stakeholder presente
differents behavior principally when I asked her
questions about her acctual job. She spent more time
to reflect/think and sometimes she looked kind of
uncomfortable
» Think
• She thinks that she can get a better job that will
content her requirements and desires
• The new job will pay better
• It will be more challenging
• There is a good opportunity to meet more qualified
coworkers
» Feel
• She apparently is unhappy/unsatisfied with
something on her current job
• She feels that she works more than others
• She notice that her boss doesn’t value her work and
efforts
» With all information collected and the inferences made:
• The reasons why the person will look for a job can be:
I. Salary
II. Coworkers
III. Boss
IV. Work conditions like working hours, autonomy,
others issues or reasons
• The current job demotivate her
• The college doesn’t prepare the students appropriately.
Then the students take courses out of college to
improve their skills
» Stakeholder
NEEDS A WAY TO...
A 23 years old Architecture student who will soon
graduate. She has already a job but she is wondering to
change and start to look for another one at the end of
this year. She is proud to be ponctual, dedicated and
hard-working.
» NEED
...
BECAUSE...
To find a new job that satisfies her
» Insight
... She will be more motivate at work and then will achieve more goals

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Emphathize and define

  • 1.
  • 2. » Say • I believe that a internship over the graduation is very important • The college don’t teach everything that we need as professionals • My company develops all phases of residential and commercial projects as well as monitoring of work • I help in the development of the project, development of all stages of technical drawings and 3d modeling • I believe this is the area I want to work but not in this office • I want to get another job at the end of this year
  • 3. » Say • AutoCad 2D, 3D AutoCad, Sketchup basic, Vray, Photoshop, Technical Drawing, 3d Max • I did these courses because they are very important in college and they are kind of required on internship • They are not essential but they help a lot and value the resume to get jobs • I want to quit my job because I believe that there is limited and I would look for other places where I had more autonomy • My first day of work was very good, the boss introduced me to the office, showed me the files and method of work
  • 4. » Do • During the interview, the stakeholder presente differents behavior principally when I asked her questions about her acctual job. She spent more time to reflect/think and sometimes she looked kind of uncomfortable
  • 5. » Think • She thinks that she can get a better job that will content her requirements and desires • The new job will pay better • It will be more challenging • There is a good opportunity to meet more qualified coworkers
  • 6. » Feel • She apparently is unhappy/unsatisfied with something on her current job • She feels that she works more than others • She notice that her boss doesn’t value her work and efforts
  • 7. » With all information collected and the inferences made: • The reasons why the person will look for a job can be: I. Salary II. Coworkers III. Boss IV. Work conditions like working hours, autonomy, others issues or reasons • The current job demotivate her • The college doesn’t prepare the students appropriately. Then the students take courses out of college to improve their skills
  • 8. » Stakeholder NEEDS A WAY TO... A 23 years old Architecture student who will soon graduate. She has already a job but she is wondering to change and start to look for another one at the end of this year. She is proud to be ponctual, dedicated and hard-working.
  • 9. » NEED ... BECAUSE... To find a new job that satisfies her
  • 10. » Insight ... She will be more motivate at work and then will achieve more goals