This document discusses emerging issues and challenges for business school libraries in India. It covers topics like technology, services, users, marketing, staff, legal issues, and library spaces. Regarding technology, it discusses shifts to cloud-based systems, more devices, software changes, and data management. Services are expanding from traditional checkouts to reference assistance and user training. Users include more international faculty and students conducting research. Marketing utilizes various channels to promote resources. Staff roles are merging professional and clerical duties. Legal issues involve copyright and licensing. Library spaces are becoming more flexible, digital, and focused on user experience.

1. Emerging issues and challenges
for b-school libraries in India
Dr. H. Anil Kumar
Librarian, Indian Institute of Management Ahmedabad
ETBL- 2016
December 4-7, 2016

4. https://www.theguardian.com/money/2010/dec/18/refund-if-university-fails-deliver

5. Contents
Technology
Services
Users
Marketing
Staff
Legal
Library Spaces

6. Technology
 Hardware
 Onsite to cloud
 More Devices (e-book readers like kindle, mobile, laptops, photocopiers,
etc)
 Powerful configurations (past servers are now personal devices)
 Connectivity (wifi, bluetooth, NFC)
 Software
 Proprietary vs open source (FOLIO)
 ILS - loan print, ebooks, codes, etc
 Finance – epayments
 ERMS, CMS, Research Data, Mobile Apps, Ref management tools, etc
 Manage / analytics: usage, licenses, citations (likes)
 Device independence
 Discovery, Remote login

7. Technology
 Information
 Bibliographic to data
 Raw data to refined data
 Complex fields – National vs International (industry
codes, legal nomenclature, etc)
 Local vs global (news, data, trends, etc)

8. Services
 Issue / return of books …. devices
 Counter is the first point of contact and hence doubles as reference counter also
 Multi-purpose stations
 Reference service
 General to specific and detailed in-depth information
 Data analysis (R, SPSS, etc)
 Research Assistance (Data mining to refining)
 Publisher connect – publishing, editing, etc
 ILL
 User training
 Reference management software
 Database navigation to mining
 Special sessions for groups on marketing, finance, IT, etc
 How to publish

9. Users
 Faculty with international qualifications
 Working on Policy issues - currency of topics
 Foreign faculty – core and visiting; Foreign students
 Tech savvy users – loan of kindles, mobile codes, etc
 Focus on Research (FT 50 – top journals)
 Use of global databases increasing
 Publication output is increasing
 Library spending is increasing
 Increase in doctoral students – interesting topics
 Topic trends – multi disciplinary (social – pure – applied sciences)
 Infrastructure – bullet trains, transport logistics, pubic health, etc
 Gender
 Entrepreneurship
 Governance – corruption, bankruptcy, CEO compensation, CSR sector-wise, etc

10. Marketing
 Website
 Mails
 Facebook
 Quiz
 Push relevant content like VC Handbook, Education
Directory, Government reports, etc
 Display of user content like books, research papers,
newspaper articles, etc
 Personal connect
 Prompt service – word of mouth (faculty / student
appreciation, energy saving screen savers, switch-off
posters, etc)
 Children collection

11. Staff
 Merger of the Professional with the Non professional
 Competencies
Clerical and managerial
LIS
Leadership
Subject specializations
 Training and research
 Values and ethics
 Identity issues remain

12. Legal
o Copyright
o Licenses – restrictions and permissions
o Visiting / external scholars
 Bankscope, CMIE, etc
o Alumni
o Financial
 Tax issues
 Cashless payments

13. Library Spaces
 Physical space
– Very important and relevant
– Redesign for flexi spaces
– Comfortable furniture
– Green library
 Digital Space
– Dynamic and interactive
– Indefinite customization
– Ubiquitous and always connected

14. www.libraryasincubatorproject.org

15. A 3D printer at DeLaMare Science and Engineering
Library. Photograph courtesy DeLaMare Science and
Engineering Library - See more at:
http://span.state.gov/business/libraries-turn-into-
makerspaces/20150101#tab1
Engineering students of Carson High School in Nevada get a hands-
on experience of 3D scanning, 3D printing, laser cutting and
engraving, using Google Glass, MakeyMake kits and Google Liquid
Galaxy at DeLaMare Science and Engineering Library. Photograph
courtesy DeLaMare Science and Engineering Library
A 3D printed model at DeLaMare Science and Engineering Library. Photograph
courtesy DeLaMare Science and Engineering Library - See more at:
http://span.state.gov/business/libraries-turn-into-makerspaces/20150101#tab1
Milwaukee Makerspace Library, which aims to foster a community
of makers by providing an environment—in terms of people,
equipment and space—that supports creativity and personal
growth.
Libraries Reinvent Themselves
as Makerspaces
By Steve Fox
January/February 2015
SPAN Magazine
http://span.state.gov/business/libraries-turn-into-makerspaces/20150101#tab1

17. http://ideas.demco.com/blog/5-library-trends-to-watch-in-2016/
• Internet of Things
• Knowing Your Community
• Measuring for Improvement and Impact
• Story Doing

18. https://litreactor.com/columns/the-10-most-unusual-libraries-in-the-world

29. THANKS
anilkumar@iima.ac.in
“Education is what remains after one has
forgotten what one has learned in school...“
- Albert Einstein