March 2025
Zoe Forman | zoe.forman@msasafety.com
Charlie Oakham | charlie@jtfmarketing.co
James Fletcher | james@jtfmarketing.co
Marketo Engage Virtual User Group
EMEA
Š 2025 Adobe. All Rights Reserved. Adobe Confidential.
Adobe User Group House Rules
To ensure our Adobe User Groups stay
user-focused and a safe space for members to
learn, network, and problem solve, we ask that
all Adobe User Group session attendees
follow these rules:
• No self-promotion or pitching of any kind is
permitted at Adobe User Group events
• Don’t contact people outside of the User
Group without their consent
• If User Group members share their use
case at the User Group, please don’t share
that information without their consent
Š 2025 Adobe. All Rights Reserved. Adobe Confidential.
Notice: This User Group Meeting is being Recorded.
To ensure that we are abiding by the Adobe User
Group Code of Conduct, we are informing all user
group attendees at EMEA vMUG meeting that
this meeting will be recorded and posted on the
Adobe User Group YouTube Channel to promote
training, education, and future learning.
If you do not wish to participate in a LIVE
recorded session, please feel free to watch the
recording at a later time, which will be linked after
the meeting concludes. Send us any questions
you may have to advocacy@adobe.com.
Š 2025 Adobe. All Rights Reserved. Adobe Confidential.
Sign up for Bevy – the space where User Group leaders
and members connect!
Step 1:
Navigate to https://mugs.marketo.com/european-vmug/
Step 2:
Create an account using the email associated with your
Adobe Experience Manager user account
Once you’ve joined the chapter, you’ll receive notifications
and reminders about new events that the chapter has
posted!
Stay connected with the EMEA vMUG
Š 2025 Adobe. All Rights Reserved. Adobe Confidential.
Zoe Forman
Snr. Marketing Operations Manager
Marketo Engage Expert
2x Adobe Marketo Champion
Meet your EMEA vMUG hosts!
Charlie Oakham
Chief Marketing Technologist
Adobe Certified Master
2x Adobe Marketo Champion
James Fletcher
CEO / Consultant
Adobe Certified Master
Marketo Engage & B2B Customer
Journeys Customer Advisory Board
@2024 Adobe. All rights reserved. Adobe confidential.
2024 Adobe Experience Maker Awards
Recognize the
remarkable.
2024 Adobe Experience Maker Awards
Recognize the
remarkable.
@2025 Adobe. All rights reserved. Adobe confidential.
To empower marketing professionals through a
collaborative community that shares knowledge,
fosters innovation, and drives excellence in marketing
automation with Marketo. We are dedicated to
providing credible insights, expert-led discussions,
and practical strategies that help our members grow,
connect, and succeed.
Don’t forget to join the chapter for future events by
joining via: https://mugs.marketo.com/european-vmug/
Welcome, back since 2021!
Š 2025 Adobe. All Rights Reserved. Adobe Confidential.
Wrap up of 2025’s
Š 2025 Adobe. All Rights Reserved. Adobe Confidential.
Adobe Summit 2025
▪ Over 11,000 in-person attendees gathered in Las Vegas,
with many more joining online.
▪ Summit runs over 3 days, 300 sessions:keynotes,
breakout sessions, hands-on labs, and networking events.
▪ Showcasing Adobe’s latest innovations, hear from global
brands, and discover strategies to deliver better customer
experiences.
▪ It’s the place to understand where B2B and B2C marketing
is going – and how to get there faster.
▪ Opportunity to meet the Adobe Product teams to see
and discuss developments
▪ Networking with peers and friends!
Š 2025 Adobe. All Rights Reserved. Adobe Confidential.
Adobe’s Vision for B2B 3.0
▪ B2B 1.0 - traditional, sales-led marketing tactics like cold calling, events, and static
brochures, with minimal use of digital or automation.
▪ B2B 2.0 - shift to digital-first marketing, driven by CRM systems, marketing automation,
email and lead nurturing. Rise of the ‘MQL’ and ‘ABM’.
▪ B2B 3.0 - era of AI-powered, data-orchestrated marketing where personalised, real-time
experiences are delivered to buying groups across connected platforms.
Š 2025 Adobe. All Rights Reserved. Adobe Confidential.
AI Orchestration for Marketo Campaigns
▪ Adobe is reimaging journey building for
practitioners.
▪ Embedding AI throughout the campaign
lifecycle – not just for content, but for
planning, personalisation, and execution.
▪ AI orchestration to guide the flow of
experiences, messages, and content to the
right audience.
▪ Image-to-HTML in Email Designer
▪ Next Best Action identify which touchpoints
to activate based on behavioural signals.
▪ What next? Journey Agents helping design,
test, and optimise campaign workflows based
on real-time data.
Marketo Roadmap summary
*Migration to Adobe Identity Management (IMS) required for new features.
** Roadmaps are subject to change don’t make any buying decisions based on this information.
Š 2025 Adobe. All Rights Reserved. Adobe Confidential.
Š 2025 Adobe. All Rights Reserved. Adobe Confidential.
Smarter Data & CRM Integration
Boost your data accuracy and CRM performance
▪ Faster, scalable, and more reliable data sync
for Salesforce (H2-2025)
▪ Refreshed BI Reporting (Q2-2025) - faster
insights, better visualisations, easier sharing.
▪ Data Management Upgrades (Q2–H2 2025)
▪ Pick List management
▪ Global tokens
▪ Enhanced duplicate filters
▪ Real-Time Data Streams (Ultimate now, Prime
H2-2025): API-free, bulk-free live lead & audit
data streams.
Š 2025 Adobe. All Rights Reserved. Adobe Confidential.
Journey Orchestration & Engagement
Accelerate campaign creation and customer engagement
▪ Marketo journey canvas - visualising journeys for
Leads & Contacts (H2-2025)
(Adobe Identity Management System required).
▪ AI-Powered Journey Agent (Alpha H2-2025)
Auto-build journeys, recommend next steps, boost
conversions.
▪ Interactive Webinars (Q2–Q3 2025)
▪ Brand customisation & dashboard insights
▪ AI assistant for hosts
▪ Auto-generated summaries, chapters & blog
content
▪ Scheduled Simulive automation
▪ Dynamic Chat (GA)
Demandbase integration, lead profile actions, and chat
scoring.
Š 2025 Adobe. All Rights Reserved. Adobe Confidential.
Design faster, personalise better, and stay on brand
▪ Image to HTML (Beta Q2-2025)
Upload images, generate responsive email templates.
▪ New Email Designer (GA + Q2–Q3 2025 Enhancements)
▪ IMS migration required
▪ GenAI for generating copy/images
▪ Handlebar scripting
▪ User permissions + Brand kits - global and local control
▪ Content approval workflow process for Marketo emails
▪ Multiple Segmentation Dynamic Content for better
personalisation
▪ Structures / Fragments /Containers - new names, new
features
Email Designer Updates
Š 2025 Adobe. All Rights Reserved. Adobe Confidential.
NEW Integrations!
▪ AEM Connector
Live sync to your assets in AEM
▪ Adobe Express in Marketo (GA)
Full editing in-app (enterprise only)
▪ GenStudio (Q2-2025)
AI workflows for content
▪ Litmus integration (Q3-2025)
In-platform rendering tests
▪ SpamAssassin integration (Q3-2025) –
deliverability scoring
Watch OnDemand at summit.adobe.com
Let us know what you think of Adobe Marketo
Review us on G2
Review us on
TrustRadius
Š 2025 Adobe. All Rights Reserved. Adobe
Confidential.

EMEA Virtual Marketo User Group - Adobe Summit 2025 Round Up

  • 1.
    March 2025 Zoe Forman| zoe.forman@msasafety.com Charlie Oakham | charlie@jtfmarketing.co James Fletcher | james@jtfmarketing.co Marketo Engage Virtual User Group EMEA
  • 2.
    © 2025 Adobe.All Rights Reserved. Adobe Confidential. Adobe User Group House Rules To ensure our Adobe User Groups stay user-focused and a safe space for members to learn, network, and problem solve, we ask that all Adobe User Group session attendees follow these rules: • No self-promotion or pitching of any kind is permitted at Adobe User Group events • Don’t contact people outside of the User Group without their consent • If User Group members share their use case at the User Group, please don’t share that information without their consent
  • 3.
    Š 2025 Adobe.All Rights Reserved. Adobe Confidential. Notice: This User Group Meeting is being Recorded. To ensure that we are abiding by the Adobe User Group Code of Conduct, we are informing all user group attendees at EMEA vMUG meeting that this meeting will be recorded and posted on the Adobe User Group YouTube Channel to promote training, education, and future learning. If you do not wish to participate in a LIVE recorded session, please feel free to watch the recording at a later time, which will be linked after the meeting concludes. Send us any questions you may have to advocacy@adobe.com.
  • 4.
    © 2025 Adobe.All Rights Reserved. Adobe Confidential. Sign up for Bevy – the space where User Group leaders and members connect! Step 1: Navigate to https://mugs.marketo.com/european-vmug/ Step 2: Create an account using the email associated with your Adobe Experience Manager user account Once you’ve joined the chapter, you’ll receive notifications and reminders about new events that the chapter has posted! Stay connected with the EMEA vMUG
  • 5.
    Š 2025 Adobe.All Rights Reserved. Adobe Confidential. Zoe Forman Snr. Marketing Operations Manager Marketo Engage Expert 2x Adobe Marketo Champion Meet your EMEA vMUG hosts! Charlie Oakham Chief Marketing Technologist Adobe Certified Master 2x Adobe Marketo Champion James Fletcher CEO / Consultant Adobe Certified Master Marketo Engage & B2B Customer Journeys Customer Advisory Board
  • 6.
    @2024 Adobe. Allrights reserved. Adobe confidential. 2024 Adobe Experience Maker Awards Recognize the remarkable. 2024 Adobe Experience Maker Awards Recognize the remarkable. @2025 Adobe. All rights reserved. Adobe confidential. To empower marketing professionals through a collaborative community that shares knowledge, fosters innovation, and drives excellence in marketing automation with Marketo. We are dedicated to providing credible insights, expert-led discussions, and practical strategies that help our members grow, connect, and succeed. Don’t forget to join the chapter for future events by joining via: https://mugs.marketo.com/european-vmug/ Welcome, back since 2021!
  • 7.
    © 2025 Adobe.All Rights Reserved. Adobe Confidential. Wrap up of 2025’s
  • 8.
    © 2025 Adobe.All Rights Reserved. Adobe Confidential. Adobe Summit 2025 ▪ Over 11,000 in-person attendees gathered in Las Vegas, with many more joining online. ▪ Summit runs over 3 days, 300 sessions:keynotes, breakout sessions, hands-on labs, and networking events. ▪ Showcasing Adobe’s latest innovations, hear from global brands, and discover strategies to deliver better customer experiences. ▪ It’s the place to understand where B2B and B2C marketing is going – and how to get there faster. ▪ Opportunity to meet the Adobe Product teams to see and discuss developments ▪ Networking with peers and friends!
  • 9.
    © 2025 Adobe.All Rights Reserved. Adobe Confidential. Adobe’s Vision for B2B 3.0 ▪ B2B 1.0 - traditional, sales-led marketing tactics like cold calling, events, and static brochures, with minimal use of digital or automation. ▪ B2B 2.0 - shift to digital-first marketing, driven by CRM systems, marketing automation, email and lead nurturing. Rise of the ‘MQL’ and ‘ABM’. ▪ B2B 3.0 - era of AI-powered, data-orchestrated marketing where personalised, real-time experiences are delivered to buying groups across connected platforms.
  • 10.
    © 2025 Adobe.All Rights Reserved. Adobe Confidential. AI Orchestration for Marketo Campaigns ▪ Adobe is reimaging journey building for practitioners. ▪ Embedding AI throughout the campaign lifecycle – not just for content, but for planning, personalisation, and execution. ▪ AI orchestration to guide the flow of experiences, messages, and content to the right audience. ▪ Image-to-HTML in Email Designer ▪ Next Best Action identify which touchpoints to activate based on behavioural signals. ▪ What next? Journey Agents helping design, test, and optimise campaign workflows based on real-time data.
  • 11.
    Marketo Roadmap summary *Migrationto Adobe Identity Management (IMS) required for new features. ** Roadmaps are subject to change don’t make any buying decisions based on this information.
  • 12.
    Š 2025 Adobe.All Rights Reserved. Adobe Confidential.
  • 13.
    © 2025 Adobe.All Rights Reserved. Adobe Confidential. Smarter Data & CRM Integration Boost your data accuracy and CRM performance ▪ Faster, scalable, and more reliable data sync for Salesforce (H2-2025) ▪ Refreshed BI Reporting (Q2-2025) - faster insights, better visualisations, easier sharing. ▪ Data Management Upgrades (Q2–H2 2025) ▪ Pick List management ▪ Global tokens ▪ Enhanced duplicate filters ▪ Real-Time Data Streams (Ultimate now, Prime H2-2025): API-free, bulk-free live lead & audit data streams.
  • 14.
    © 2025 Adobe.All Rights Reserved. Adobe Confidential. Journey Orchestration & Engagement Accelerate campaign creation and customer engagement ▪ Marketo journey canvas - visualising journeys for Leads & Contacts (H2-2025) (Adobe Identity Management System required). ▪ AI-Powered Journey Agent (Alpha H2-2025) Auto-build journeys, recommend next steps, boost conversions. ▪ Interactive Webinars (Q2–Q3 2025) ▪ Brand customisation & dashboard insights ▪ AI assistant for hosts ▪ Auto-generated summaries, chapters & blog content ▪ Scheduled Simulive automation ▪ Dynamic Chat (GA) Demandbase integration, lead profile actions, and chat scoring.
  • 15.
    © 2025 Adobe.All Rights Reserved. Adobe Confidential. Design faster, personalise better, and stay on brand ▪ Image to HTML (Beta Q2-2025) Upload images, generate responsive email templates. ▪ New Email Designer (GA + Q2–Q3 2025 Enhancements) ▪ IMS migration required ▪ GenAI for generating copy/images ▪ Handlebar scripting ▪ User permissions + Brand kits - global and local control ▪ Content approval workflow process for Marketo emails ▪ Multiple Segmentation Dynamic Content for better personalisation ▪ Structures / Fragments /Containers - new names, new features Email Designer Updates
  • 16.
    © 2025 Adobe.All Rights Reserved. Adobe Confidential. NEW Integrations! ▪ AEM Connector Live sync to your assets in AEM ▪ Adobe Express in Marketo (GA) Full editing in-app (enterprise only) ▪ GenStudio (Q2-2025) AI workflows for content ▪ Litmus integration (Q3-2025) In-platform rendering tests ▪ SpamAssassin integration (Q3-2025) – deliverability scoring
  • 17.
    Watch OnDemand atsummit.adobe.com
  • 18.
    Let us knowwhat you think of Adobe Marketo Review us on G2 Review us on TrustRadius Š 2025 Adobe. All Rights Reserved. Adobe Confidential.