MSc Eliezer Rodriguez G. is a senior associate consultant for Infosys BPO LATAM with over 10 years of experience in consulting, quality assurance, sourcing and procurement, and university teaching. He holds an MSc in Business Administration from Babson College and an undergraduate degree in International Commerce from Ecole Supérieure de Commerce et de Management. His objective is to continuously expand his learning and competencies to further develop professionally while executing concepts like innovation, diligence, and customer service.

1. MSc Eliezer Rodriguez G.
Hacienda del Parián 220,Cumbres Elite
Monterrey, Nuevo León.
rgeliezer@hotmail.com
Phone: (+521)8182547960
Objective
To develop to the fullest my skills in favor of the company’s goals, contributing to the development of
the enterprise as a whole, by executing concepts such as Innovation, Diligence, Customer Service and
Empowerment. My main goal is to challenge myself as a professional by continuously expanding my
learning to develop further my competencies and areas of expertise, giving the extra mile in every
activity in which I might be involved.
Education
MSc. Business Administration (2008)
 Babson College, USA
 Dual Master Degree with ITESM Campus Monterrey, Mexico
 Fast Track MBA
International Commerce (2006)
 Ecole Supérieure de Commerce et de Management, FRANCE
 Dual Undergrad Degree with ITESM Campus Monterrey, Mexico
 Graduated with Honors
 Major in Business Management
Experience
Senior Associate Consultant for Infosys BPO LATAM (Feb 2014 – Actual)
Infosys Americas (presales)
Cross sales consultant for the Americas region including sales for Brazil, Costa Rica and Puerto Rico
Presales work to acquire local Mexican logos for Infosys footprint
Transition Team Lead for Latin America

2.  Resume: MSc Eliezer Rdz.
*First Mexican contract won after joining forces with the IT sister-company and Secretaria de Economia
Consulting experience in:
 Customer Service, Finance and Accounting, Sourcing and Procurement and Human
Resources
 Manufacturing, Mining, CPG, Retail, Telecom, EUS
 Brazil, Argentina, Mexico, Canada, France, UK and USA
 Have consulted for: Akzo Nobel, Apple, Axa, Axalta, Astra Zeneca, BHP, Bimbo, Bombardier,
Coca-Cola, Cisco, Google, John Deere, Del Monte, Energizer, Faurecia, Gerdau, Halliburton,
Johnson and Johnson, Level3, Lexis Nexis, Mitsubishi, ABInveb Modelo,Mondelez Kraft, Newell
Rubbermaid, Newmont, Noble Agri, Oriflame, Orange, PnG, Reckitt Benckiser, Rio Tinto,
Sally beauty, Sealed air, Sigma, Nemak, Alestra, Home Depot, Xiaomi
Solution Design and Transition Lead for Infosys BPO Mexico (Feb2012 – Feb2014)
Infosys Mexico (Business Enabling Function)
Presales work to acquire local Mexican logos
Cross solution designer for the North American and EMEA regions
Process Definition/Knowledge Transfer and Implementation Consultant
LATAM Trainer on SoftSkills certified by the Indian Corporate of Trainers in “GeoAmbassador”
*Fast Grower Award after continuous accolades from the LATAM sales and solution teams
Quality Head for Infosys BPO Mexico (Feb 2011 – Jan 2012)
Infosys Mexico (Business Process Outsourcing)
Quality Assurance and Control Manager for Infosys BPO Mexico
Information Security and Risk Manager for ISO 27001
Configuration Controller for e-Sourcing Capability Model for Service Providers (eSCM-SP)
Master Data Management Quality Auditor for North America & EMEA BU’s
Sourcing & Procurement Level 2 Certified Trainer for LATAM
 Page 2 |

3.  Resume: MSc Eliezer R
*Best Initiative Award Winner 2011 for cross-training sessions to impact attrition
Buyer Specialist (Jan 2010 – Jan 2011)
Rio Tinto Mining Co. (EMEA)
SAP Purchase Executive for France Business Units
Master Data Management Agent for African Sites using JD Edwards
Direct & Indirect Buyer for England and Scotland Production Sites
French & UK Client’s Trainee (in Situ)
Transports Invoicing Supervisor
*Only executive to reach zero complaints individual metric
University Professor (Jan 2009 – Jan 2015)
Tec Milenio Teacher at Business and Language Faculties
International Commerce Teacher
Entrepreneurship Teacher
French Teacher
*Highest performance review two semesters in a row for 2 different campus
Process Executive Supervisor (Oct 2008 – Dec 2009)
Infosys Technologies Monterrey (Business Process Outsourcing)
SAP Executive & Procurement Agent
Price File Team Supervisor for European nightshift workload
Transportation Supervisor
Process Mapping Agent and Desk Level SOP Files Developer
Recruitment Officer for Europe and Middle East and Africa executives
 Page 3 | rgeliezer@hotmail.com

4.  Resume: MSc Eliezer Rdz.
Health Security and Environment SPOC for the Mexico Delivery Center
*Most Valuable Executive for BPO in 2009
Entrepreneur Coach for S&Me (2007 – 2008)
GRECO Equity and Seed Capital Investment Group
Executive Manager of Business Incubation
Innovation Coach for Entrepreneurs
*Made it to member of the board by successfully launching public 3 S&Me
Customs and Ocean Agent (2006 – 2007)
Expeditors International of Washington (Third Party Logistics)
Customer Service & Logistics: Track and Trace of Cargo
Ocean Accounts Executive: Shipments’ Settle and Bill
Customs Agent: Export / Import Operator
Customer Service Agent: Shipment Logger & Notifier
*Created and updated all standard operations procedures for key accounts
Competencies & Skills
 High Impact communication
 Learning and Innovation centric
 Intrapersonal Relationships and Team builder
 Problem solver
 Social Responsibility oriented
 Flexible and Adaptable
 Customer Oriented
 Driven by the Organizational Results
 Regional and International Sales experienced
 Creative Solution Designer
 Strategic Thinker
 Page 4 |

5.  Resume: MSc Eliezer R
 Business Transformation Seeker
 Analytical Thinking
 Information seeking
 English 100%
 French 100%
 Portuguese 80%
 SAP
 JD Edwards
 Windows
 MS Office 2013
 International Work Experience 2 years
 Entrepreneurial power core
 Page 5 | rgeliezer@hotmail.com

6.  Resume: MSc Eliezer R
 Business Transformation Seeker
 Analytical Thinking
 Information seeking
 English 100%
 French 100%
 Portuguese 80%
 SAP
 JD Edwards
 Windows
 MS Office 2013
 International Work Experience 2 years
 Entrepreneurial power core
 Page 5 | rgeliezer@hotmail.com