Elias Rizk is a Training Manager for Altayer Group in Dubai. He has over 12 years of experience in retail management and training. His responsibilities include organizing and delivering product knowledge training, maintaining regional training plans, and implementing new initiatives. Previously he worked in senior sales roles for Mamas and Papas and Harvey Nichols, and owned a women's clothing store in Lebanon. He is fluent in Arabic, English, and French with intermediate Russian skills.

1. ELIAS RIZK
Address: Dubai – Discovery Gardens
Mobile: +971508069689
E-mail: erizk@altayer-trends.com
Marital Status: Married
Nationality: Lebanese
Date of Birth: August 4th, 1980
Overview
Training Manager Altayer Group (Life Style) Mamas and Papas UAE And
GCC
Dec 2012- Present:
General Description
To deliver and review training and assessment to meet the identified performance gap
requirements of the target group, to the standard required by the company
The role will co-ordinate and deliver much needed basic training to store Management and staff
along with product knowledge training, whilst maintaining training with a high sense of urgency
and high energy level.
Job Responsibilities
• Organize, Deliver and follow-up the product knowledge training.
• Maintain the product knowledge-training plan within the region.
• Transfer the product knowledge training for any new launch or new technology to the
remote areas.
• Responsible of the implementation of the training plan within the region.
• Trainer for the selling skills and customer services training.
• Trainer for any new initiative for the company.

2. • Implement the orientation program and the training plan for the new hires.
• Coordinate the implementation for any new store training within the region.
• Keep tracks the training and operation calendar within the region to prevent any conflict.
• Work with the regional managers to fill the gaps on performance and developing the sales
staff.
Employment:
 ( Sep 2009 –Dec 2012) Senior Sales: Mamas and papas- Dubai Marina Mall &
Dubai Mall Altayer group
 (Oct2008 – Sep 2009) Harvey Nichols altayer group
 (2005-2008) Managing my own shop in Lebanon ( Women’s wear)
 (2004-2005) Tourist Guide Eid Travel – Antelias – Lebanon
Job Description:
- Meet & Greet
- Assisting customers’ needs
- Recommending different places and cultures
- Demonstration of the places that’s chosen by the tourists
 (2000-2004) International Transit – Achrafieh – Lebanon
Job Description:
Egypt, Cyprus and Ukraine
-Preparing public documents
Education:
 (1999-2000) Lebanese University Jal el Dib – Lebanon
 (1997-1999) High school-Sagesse- Beirut- Lebanon
LANGUAGES
 Arabic (Fluent): read, spoken and written.
 English (Fluent): read, spoken and written.
 Russian (Middle): spoken only
 French (Middle): read, spoken and written
Additional Skills: Computer Skills: Windows, Internet.Excel
PersonalQualifications: Effective team member, effective negotiator, work under
Pressure

3. Driving License: Lebanese, since 2003
UAE – Dubai, Since 2009
Ukraine, Since 2002
References are available upon request.