Elaine Seah Huixin is seeking an administrative or human resources position in the hospitality industry. She has a diploma in Hotel and Hospitality Management from Republic Polytechnic and various work experiences in administrative, customer service, and human resources roles. Her resume highlights her strong communication, interpersonal, and problem-solving skills as well as her fluency in English, Mandarin, and Cantonese.

1. Elaine Resume
1 | P a g e
Elaine Seah Huixin (Elaine Xie Huixin)
Blk 578 Ang Mo Kio Ave 10
#07-1933
Singapore 560578
Email: s067124@yahoo.com.sg
Mobile: 8198 6714
CAREER OBJECTIVE:
To seek a Administrative Executive, Human Resource Assistance or Travel Consultant position in the
hospitality industry where my people skills and educational knowledge in Hotel and Hospitality
Management can be put to good use
SUMMARY OF MYSELF:
Responsible, patient with strong interpersonal skills to deal with customers, friendly, helpful, easily
adapting new environment and extrovert
Write and speak fluently in English, Mandarin and Cantonese.
EDUCATION:
Republic Polytechnic, Singapore
Diploma in Hotel and Hospitality Management (2.50/4.00)
April 2011 – May 2014
Bishan ITE
Higher Nitec In Accounting (2.956/4.00)
July 2002 – June 2004
Deyi Secondary School
GCE “O” Level
Jan 1997 – Dec 2001
WORK EXPERIENCE:
Intellisearch HR Solutions Pte Ltd
HR Coordinator and Administrator (Permanent Position)
 Formatting resumes according to company’s template
 Tabulation of Relief Teacher / Relief Teacher Assistants’ payroll
 Banking of cheque on behalf of the Relief Teacher / Relief Teacher Assistant
 Assigning job for Relief Teacher Assistant(s) to Preschool or Childcare Centre
based on requests from schools
 Handling of petty cash
 Purchasing of stationeries
 Ordering of office items (lanyard for Relief Teacher Aides, Company
Letterhead, etc)
 Logistic planning for events (job fair, Relief Teacher Aides Orientation, etc)
 Ad-hoc administrative stuffs
 Mailing of letters or brochures to schools for increasing awareness
 Archiving documents to be saved into company shared drive
 Printing and filing of Service Agreements between company and clients
11 Jan 2015 – 21 Jan
2016
Ministry of Social and Family Development (Social Service Office Division)
Management Support Officer (Temp Position)
 Retrieval of documents for digitalization scanning for SSNet Project in 2015
 Staying at instructed Social Service Officers (SSO) for preparation of files to be
sent for scanning.
10 Sep 2014 – 31 Dec
2014

2. Elaine Resume
2 | P a g e
Heraeus Materials Singapore Pte Ltd
Temp Data Entry Assistant
 Data migration from old system to new system
14 Apr – 30 May 2014
Tricove Food Inc. Pte Ltd (Empire State)
Internship Trainee (Waitress)
 Handle walk in customers
 Taking orders from customers
 Settling the bill payments before customers leave
 Handle reservation through calls or walk in
 Clearing tables after customers left
 Sending food orders (duties of a busser)
23 Sep 2013 – 07 Mar
2014
MOE HQ
Temp Admin Assistant
 Photocopying of documents
 Separating documents according to colour and staple them
 Prepare to send out documents (deeds) to sponsors
04 – 27 Sep 2012
Rentokil Initial Pte Ltd
Temp Admin Assistant
 Checking on the service dockets submitted
 Scanned problems service dockets into email and send to supervisor
 Arrange the service dockets according to place than to date for filing
Dec 2010 – Feb 2011
Swissotel Hotels and Resorts
Temp Banquet for F1 2011 Race
 Working back of house at the site
 Washing of utensils like forks, spoons, knifes
 Washing of gobblers
 Wiping of washed utensils, gobblers, plates
 Delivering of items needed for service
23 – 25 Sep 2011
Rentokil Initial Pte Ltd
Temp Admin Assistant
 Checking on the service dockets submitted
 Scanned problems service dockets into email and send to supervisor
 Arrange the service dockets according to place than to date for filing
Dec 2010 – Feb 2011
Info-Software Pte Ltd
Admin Assistant cum Receptionist
 Handle reception duties
 In charge of distribution of stationeries
 Distributing letters to respective departments into their pigeon holes
Oct – Nov 2010
NTUC Income
Admin Assistant
 Sending emails for Underwriting Requirement Letters
 Print out documents sent by agents for filing
Aug – Sep 2010
Law Firm
Admin Assistant cum Receptionist
 Handle receptionist duties
 Distributing letters for lawyers to their respective secretaries
April – May 2010

3. Elaine Resume
3 | P a g e
ST Electronics Pte Ltd
Admin Assistant
 Handle data entry for service request arrangements
 Call and confirm service request information
 Inform of service date where technicians will go down for service
Jan – Feb 2010
Travel Agency
Customer Service Officer
 Handle customer enquiries on tour packages
 Handle cash collection for deposits or subsequent payments
Nov 2009
NTUC Income
Junior Clerk
 Handling phone enquiries related to data entry
 Assist for follow ups with both internal and external agencies on complex cases
 To ensure staffs complete data entry within 1 working day
 Assist in verifying of reports every month end
 Handling stationeries distribution, clearing general email and faxes by routing to
the officer in charge
July 2004 – Oct 2009
PROFESSIONAL CERTIFICATES:
 Certificate of Employment Intermediaries (Basic) 10 Jul 2015
 Achieving Superior Services (Up Your Service! College)
 WPS-Problem Solving and Decision Making (Operations Level) 24 Oct 2007
 Providing GEMS Service 26 Aug 2007
 ESS Personal Effectiveness (Operations Level) 20 Oct 2006
 Silver Award for Outstanding Contribution and Commitment to Excellent Service (KFC) 27 Nov
2002
SKILLS/LANGUAGES:
Skills
 Microsoft Office (Mail-merge, printing of labels, etc)
 Microsoft PowerPoint
 Microsoft Excel (Calculation, formulae, etc)
 Microsoft Outlook
 SAP (Basic)
 PeopleSoft (Basic)
 HotSos (Basic)
Languages
 English (Fluent)
 Mandarin (Fluent)
 Cantonese (Fluent)
REFERENCES:
Ms Jennifer Yap (NTUC Income Ex-Manager)
+65 9699 7644
Mr Ross Monteras (Republic Polytechnic Mentor)
+65 8218 4575
ross_monteras@rp.sg