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Axel Sierau
Merchandising
the club – fan connection
Fans co-create
Cologne, May, 28th 2015
Fans co-create
some facts
Merchandising - the club – fan connection - Fans co-create
Career For-Profit:
since 07/13 Foundation “memory of city”, projectmanagement&fundraising – cause of collapsed archive of Cologne in 2009
since 06/13 lecturer at IST Management University: Sporteconomics Basics, Merchandising
some facts
since 06/13 lecturer at IST Management University: Sporteconomics Basics, Merchandising
since 11/12 lecturer at DSA - Deutsche Sportmanagement Akademie: CSR in Sports, Teammanagement
since 10/12 lecturer at IBA-University of Cooperative Education: sports-facility-management, strategic
marketing, Sport-Event-Management
since 08/12 founder of “Marketing Minds” agency for marketing support in sports and more industries
since 11/12 lecturer at IST Studieninstitut: Eventmanagement;
since 06/12 founder of “Eventköpfe” event-agency for organizing (sport-)events
since 03/12 lecturer for sponsoring at Macromedia University for Media and Communiation (MHMK) Cologne
11/08-12/13 initiator and co-founder of entrepreneurship „Sport Meets Charity“ www.SportMeetsCharity.de
since 04/98 project manager (events, sponsoring and pr)
some references: German Sport University Cologne, Microsoft Deutschland AG, SC Bayer 05 Uerdingen e.V.,
Schwarz Pharma Deutschland AG, Sanol GmbH, UCB Pharma GmbH, Jaguar and Land RoverSchwarz Pharma Deutschland AG, Sanol GmbH, UCB Pharma GmbH, Jaguar and Land Rover
Deutschland,
05/95 – 05/08 member of the Institute of Sport Economics and Sport Management of German Sport University
Cologne
some facts
Merchandising - the club – fan connection - Fans co-create
Career Non-Profit:
Since 2012 member of advisory board of “SportTreff”-Networking platform and foundation
Since 2012 member of advisory board of “German Sportmanagement Academy” DSA
Since 2008 member of advisory board of “Cube Sports” exercise and motion offer for kids
Since 10/01 founding member and vice-chair (finance) of alumni club of Sport Economics &Since 10/01 founding member and vice-chair (finance) of alumni club of Sport Economics &
Sport Management of German Sport University Cologne
some facts
Career in Handball:
2015/16 4th league – TV „Jahn“ Köln-Wahn
2014/15 5th league – same club like 1993 – TV “Jahn” Köln-Wahn
Merchandising - the club – fan connection - Fans co-create
2014/15 5th league – same club like 1993 – TV “Jahn” Köln-Wahn
2010 German Championships in University-Handball, third place (coach)
2010 European Championships of Universities, forth place (coach)
2009 German Champion in University-Handball (coach)
2008 European Championships of Universities, third place (player&caoch)
2006 German Champion in University-Handball (player&coach)
2002 Coach B-Lizenz (incl. 2nd league)
06/95 – 12/07 Handball chairman of University of Cologne and German Sport University
Cologne
1997 – 2007 3rd league1997 – 2007 3rd league
1993 – 1997 coach Kai Wandschneider (meanwhile he is coach1st league Wetzlar)
1990 4th league (goalkeeper)
1977 Started playing handball in Dannenberg (goalkeeper and more)
Merchandising. What is it?
Merchandising - the club – fan connection - Fans co-create
Question to all.
Merchandising. What is it?
Merchandising - the club – fan connection - Fans co-create
Definition
According to American Marketing Association, merchandising encompasses
"planning involved in marketing the right merchandise or service at the right
The activity of promoting the sale of goods at retail.
"planning involved in marketing the right merchandise or service at the right
place, at the right time, in the right quantities, and at the right price."
Merchandising. What is it?
Merchandising - the club – fan connection - Fans co-create
Definition
Primary good – sport – handball
Subsidiary good – merchandising products to support the primary good
Merchandising. Where and when did it
started?
Merchandising - the club – fan connection - Fans co-create
started?
Question to all.
Every team has about 500 articles in his line of
merchandise.
Merchandising - the club – fan connection - Fans co-create
merchandise.
MickeyMouse in 1960th.
Almost at same time football scarfs in english
stadions
Merchandising - the club – fan connection - Fans co-create
Fans von Nottingham Forest 1959: Man beachte die Transparente oben und den Fanschal (untere Reihe, Mitte)., Quelle: http://www.news.de/sport/855372884/bundesliga-merchandising-die-geschichte-der-fussball-fanartikel/1/
Mid 1980th Manchester United was pioneer.
With beginning of premier league 1992 every
club, professionell merchanising concept.
Merchandising - the club – fan connection - Fans co-create
club, professionell merchanising concept.
Uli Hoeneß – FC Bayern München
Since 2001 restructured and growing
Football, in Germany last year about 250 Mio. €
sales volume in merchandising over all 36
teams of 1st and 2nd league.teams of 1st and 2nd league.
Switch to handball …
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
1. SPONSORs Merchandising Summit Nov. 2008
Mark Schober TOYOTA Handball Bundesliga
„Merchandising and Licencing in HBL –
Status Quo and visions“
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
Co-Creation. What is it?
Merchandising - the club – fan connection - Fans co-create
Question to all.
Co-Creation.
"Tell me, I'll forget. Show me, I'll remember.
Merchandising - the club – fan connection - Fans co-create
"Tell me, I'll forget. Show me, I'll remember.
Involve me, I'll understand"
Fans identify with their club
Fans relate to their team
Fans are proud, they are emotionalFans are proud, they are emotional
Fans are your club-ambassadors
SDL – Service dominant logic
Vargo and Lusch 2004 „Evolving to a New
Merchandising - the club – fan connection - Fans co-create
Vargo and Lusch 2004 „Evolving to a New
Dominant Logic for Marketing“
10 foundational principles
1. Service is the Foundational basis of exchange
2. Indirect exchange masks the fundamental basis of exchange
3. Goods are a distribution mechanism for
Merchandising - the club – fan connection - Fans co-create
3. Goods are a distribution mechanism for
4. Operant resources are the fundamental source of competitive
advantage
5. All economies are service economies
6. The customer is always a co-creator of value
7. The enterprise cannot deliver value, but only offer value propositions
8. A service-centered view is inherently customer oriented and relational
9. All social and economic actors are resource integrators
10.Value is always uniquely and phenomenologically determined by the10.Value is always uniquely and phenomenologically determined by the
beneficiary
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
e.g.e.g.
1. 1. FC Köln
2. Football tickets
3. Shirts Dresden
4. Homepage Basketball RheinStars
Merchandising - the club – fan connection - Fans co-create
e.g.e.g.
1. 1. FC Köln
2. Football tickets
3. Shirts Dresden
4. Homepage Basketball RheinStars
Merchandising - the club – fan connection - Fans co-create
Tobias Kaufmann, last year
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
http://www.welt.de/sport/fussball/article133833048/Der-voellig-beknackte-Werbespot-des-1-FC-Koeln.html
Cologne Carnival
Merchandising - the club – fan connection - Fans co-create
Some facts of 2013:
1100 shirts in first 2 days sold, all 5000 after 4 days.1100 shirts in first 2 days sold, all 5000 after 4 days.
Negativ: Higher price 89,95 € (69,95€), because of higher costs in special
production, smaler edition, different quality to season shirt packaging, first sell just
for club-members, 10% discount for them;
Positiv: shirt will not depriciate over the next years, cause of limited edition, it was
for the fans because the club identified a demand for this special edition, many
buyers want to give it away as a present;
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
e.g.e.g.
1. 1. FC Köln
2. Football tickets
3. Shirts Dresden
4. Homepage Basketball RheinStars
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
e.g.e.g.
1. 1. FC Köln
2. Football tickets
3. Shirts Dresden
4. Homepage Basketball RheinStars
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
e.g.e.g.
1. 1. FC Köln
2. Football tickets
3. Shirts Dresden
4. Homepage Basketball RheinStars
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
Know your target group
May be LOHAS (Lifestyle of Health and Sustainability)May be LOHAS (Lifestyle of Health and Sustainability)
May be families
Where they are from
Sustainability – your products should have some international seals (no childwork,
less polution, social rights,etc…)
Corporate Social Responsibility – CSR platform
Good Citizenship – being aGood Citizenship – being a
Merchandising - the club – fan connection - Fans co-create
e.g. calendar
Kindergarten, preschool or school
Let them paint your club/team (image) on pice of paperLet them paint your club/team (image) on pice of paper
Make a competition
First thing you will recieve a feedback of your image in your community
Best thing at least you will recieve 12 slides you can combine to calendar
and sell it
May be for a social project – kids, may be health support in holiday camps
of your club
You can sell with a social coin / EURO extra for this project
Parents an other family members will be interessted
Media will be interesseted, searching for interessting content
Merchandising - the club – fan connection - Fans co-create
Merchandising - the club – fan connection - Fans co-create
Take Home Messages:
1. Small line of merchandise is just enough1. Small line of merchandise is just enough
2. Let your fans develop your articles, at least ask them
what they want
3. Know your target group
4. Study your fans, what do they consume beside your
arena/events
5. Be a first (technique) adopter / trends5. Be a first (technique) adopter / trends
6. Earn money is ok, but do not do it just because of that
7. Think about your distribution, f.e. digital
Many thanks for your attention!
Merchandising - the club – fan connection - Fans co-create
Axel Sierau
Marketing Minds – concepts and more
Euskirchener Str. 14 - 50937 Köln
sierau@marketing-minds.de
Phone1: +49 221 97135717Phone1: +49 221 97135717
Phone2: +49 177 4459 170
EHF - Merchandising

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EHF - Merchandising

  • 1. Axel Sierau Merchandising the club – fan connection Fans co-create Cologne, May, 28th 2015 Fans co-create
  • 2. some facts Merchandising - the club – fan connection - Fans co-create
  • 3. Career For-Profit: since 07/13 Foundation “memory of city”, projectmanagement&fundraising – cause of collapsed archive of Cologne in 2009 since 06/13 lecturer at IST Management University: Sporteconomics Basics, Merchandising some facts since 06/13 lecturer at IST Management University: Sporteconomics Basics, Merchandising since 11/12 lecturer at DSA - Deutsche Sportmanagement Akademie: CSR in Sports, Teammanagement since 10/12 lecturer at IBA-University of Cooperative Education: sports-facility-management, strategic marketing, Sport-Event-Management since 08/12 founder of “Marketing Minds” agency for marketing support in sports and more industries since 11/12 lecturer at IST Studieninstitut: Eventmanagement; since 06/12 founder of “Eventköpfe” event-agency for organizing (sport-)events since 03/12 lecturer for sponsoring at Macromedia University for Media and Communiation (MHMK) Cologne 11/08-12/13 initiator and co-founder of entrepreneurship „Sport Meets Charity“ www.SportMeetsCharity.de since 04/98 project manager (events, sponsoring and pr) some references: German Sport University Cologne, Microsoft Deutschland AG, SC Bayer 05 Uerdingen e.V., Schwarz Pharma Deutschland AG, Sanol GmbH, UCB Pharma GmbH, Jaguar and Land RoverSchwarz Pharma Deutschland AG, Sanol GmbH, UCB Pharma GmbH, Jaguar and Land Rover Deutschland, 05/95 – 05/08 member of the Institute of Sport Economics and Sport Management of German Sport University Cologne
  • 4. some facts Merchandising - the club – fan connection - Fans co-create Career Non-Profit: Since 2012 member of advisory board of “SportTreff”-Networking platform and foundation Since 2012 member of advisory board of “German Sportmanagement Academy” DSA Since 2008 member of advisory board of “Cube Sports” exercise and motion offer for kids Since 10/01 founding member and vice-chair (finance) of alumni club of Sport Economics &Since 10/01 founding member and vice-chair (finance) of alumni club of Sport Economics & Sport Management of German Sport University Cologne
  • 5. some facts Career in Handball: 2015/16 4th league – TV „Jahn“ Köln-Wahn 2014/15 5th league – same club like 1993 – TV “Jahn” Köln-Wahn Merchandising - the club – fan connection - Fans co-create 2014/15 5th league – same club like 1993 – TV “Jahn” Köln-Wahn 2010 German Championships in University-Handball, third place (coach) 2010 European Championships of Universities, forth place (coach) 2009 German Champion in University-Handball (coach) 2008 European Championships of Universities, third place (player&caoch) 2006 German Champion in University-Handball (player&coach) 2002 Coach B-Lizenz (incl. 2nd league) 06/95 – 12/07 Handball chairman of University of Cologne and German Sport University Cologne 1997 – 2007 3rd league1997 – 2007 3rd league 1993 – 1997 coach Kai Wandschneider (meanwhile he is coach1st league Wetzlar) 1990 4th league (goalkeeper) 1977 Started playing handball in Dannenberg (goalkeeper and more)
  • 6. Merchandising. What is it? Merchandising - the club – fan connection - Fans co-create Question to all.
  • 7. Merchandising. What is it? Merchandising - the club – fan connection - Fans co-create Definition According to American Marketing Association, merchandising encompasses "planning involved in marketing the right merchandise or service at the right The activity of promoting the sale of goods at retail. "planning involved in marketing the right merchandise or service at the right place, at the right time, in the right quantities, and at the right price."
  • 8. Merchandising. What is it? Merchandising - the club – fan connection - Fans co-create Definition Primary good – sport – handball Subsidiary good – merchandising products to support the primary good
  • 9. Merchandising. Where and when did it started? Merchandising - the club – fan connection - Fans co-create started? Question to all.
  • 10. Every team has about 500 articles in his line of merchandise. Merchandising - the club – fan connection - Fans co-create merchandise. MickeyMouse in 1960th. Almost at same time football scarfs in english stadions
  • 11. Merchandising - the club – fan connection - Fans co-create Fans von Nottingham Forest 1959: Man beachte die Transparente oben und den Fanschal (untere Reihe, Mitte)., Quelle: http://www.news.de/sport/855372884/bundesliga-merchandising-die-geschichte-der-fussball-fanartikel/1/
  • 12. Mid 1980th Manchester United was pioneer. With beginning of premier league 1992 every club, professionell merchanising concept. Merchandising - the club – fan connection - Fans co-create club, professionell merchanising concept. Uli Hoeneß – FC Bayern München Since 2001 restructured and growing Football, in Germany last year about 250 Mio. € sales volume in merchandising over all 36 teams of 1st and 2nd league.teams of 1st and 2nd league. Switch to handball …
  • 13. Merchandising - the club – fan connection - Fans co-create
  • 14. Merchandising - the club – fan connection - Fans co-create 1. SPONSORs Merchandising Summit Nov. 2008 Mark Schober TOYOTA Handball Bundesliga „Merchandising and Licencing in HBL – Status Quo and visions“
  • 15. Merchandising - the club – fan connection - Fans co-create
  • 16. Merchandising - the club – fan connection - Fans co-create
  • 17. Merchandising - the club – fan connection - Fans co-create
  • 18. Merchandising - the club – fan connection - Fans co-create
  • 19. Merchandising - the club – fan connection - Fans co-create
  • 20. Merchandising - the club – fan connection - Fans co-create
  • 21. Merchandising - the club – fan connection - Fans co-create
  • 22. Merchandising - the club – fan connection - Fans co-create
  • 23. Merchandising - the club – fan connection - Fans co-create
  • 24. Merchandising - the club – fan connection - Fans co-create
  • 25. Merchandising - the club – fan connection - Fans co-create
  • 26. Merchandising - the club – fan connection - Fans co-create
  • 27. Merchandising - the club – fan connection - Fans co-create
  • 28. Merchandising - the club – fan connection - Fans co-create
  • 29. Co-Creation. What is it? Merchandising - the club – fan connection - Fans co-create Question to all.
  • 30. Co-Creation. "Tell me, I'll forget. Show me, I'll remember. Merchandising - the club – fan connection - Fans co-create "Tell me, I'll forget. Show me, I'll remember. Involve me, I'll understand" Fans identify with their club Fans relate to their team Fans are proud, they are emotionalFans are proud, they are emotional Fans are your club-ambassadors
  • 31. SDL – Service dominant logic Vargo and Lusch 2004 „Evolving to a New Merchandising - the club – fan connection - Fans co-create Vargo and Lusch 2004 „Evolving to a New Dominant Logic for Marketing“ 10 foundational principles
  • 32. 1. Service is the Foundational basis of exchange 2. Indirect exchange masks the fundamental basis of exchange 3. Goods are a distribution mechanism for Merchandising - the club – fan connection - Fans co-create 3. Goods are a distribution mechanism for 4. Operant resources are the fundamental source of competitive advantage 5. All economies are service economies 6. The customer is always a co-creator of value 7. The enterprise cannot deliver value, but only offer value propositions 8. A service-centered view is inherently customer oriented and relational 9. All social and economic actors are resource integrators 10.Value is always uniquely and phenomenologically determined by the10.Value is always uniquely and phenomenologically determined by the beneficiary
  • 33. Merchandising - the club – fan connection - Fans co-create
  • 34. Merchandising - the club – fan connection - Fans co-create e.g.e.g. 1. 1. FC Köln 2. Football tickets 3. Shirts Dresden 4. Homepage Basketball RheinStars
  • 35. Merchandising - the club – fan connection - Fans co-create e.g.e.g. 1. 1. FC Köln 2. Football tickets 3. Shirts Dresden 4. Homepage Basketball RheinStars
  • 36. Merchandising - the club – fan connection - Fans co-create Tobias Kaufmann, last year
  • 37. Merchandising - the club – fan connection - Fans co-create
  • 38. Merchandising - the club – fan connection - Fans co-create
  • 39. Merchandising - the club – fan connection - Fans co-create http://www.welt.de/sport/fussball/article133833048/Der-voellig-beknackte-Werbespot-des-1-FC-Koeln.html Cologne Carnival
  • 40. Merchandising - the club – fan connection - Fans co-create Some facts of 2013: 1100 shirts in first 2 days sold, all 5000 after 4 days.1100 shirts in first 2 days sold, all 5000 after 4 days. Negativ: Higher price 89,95 € (69,95€), because of higher costs in special production, smaler edition, different quality to season shirt packaging, first sell just for club-members, 10% discount for them; Positiv: shirt will not depriciate over the next years, cause of limited edition, it was for the fans because the club identified a demand for this special edition, many buyers want to give it away as a present;
  • 41. Merchandising - the club – fan connection - Fans co-create
  • 42. Merchandising - the club – fan connection - Fans co-create
  • 43. Merchandising - the club – fan connection - Fans co-create e.g.e.g. 1. 1. FC Köln 2. Football tickets 3. Shirts Dresden 4. Homepage Basketball RheinStars
  • 44. Merchandising - the club – fan connection - Fans co-create
  • 45. Merchandising - the club – fan connection - Fans co-create e.g.e.g. 1. 1. FC Köln 2. Football tickets 3. Shirts Dresden 4. Homepage Basketball RheinStars
  • 46. Merchandising - the club – fan connection - Fans co-create
  • 47. Merchandising - the club – fan connection - Fans co-create e.g.e.g. 1. 1. FC Köln 2. Football tickets 3. Shirts Dresden 4. Homepage Basketball RheinStars
  • 48. Merchandising - the club – fan connection - Fans co-create
  • 49. Merchandising - the club – fan connection - Fans co-create
  • 50. Merchandising - the club – fan connection - Fans co-create Know your target group May be LOHAS (Lifestyle of Health and Sustainability)May be LOHAS (Lifestyle of Health and Sustainability) May be families Where they are from Sustainability – your products should have some international seals (no childwork, less polution, social rights,etc…) Corporate Social Responsibility – CSR platform Good Citizenship – being aGood Citizenship – being a
  • 51. Merchandising - the club – fan connection - Fans co-create e.g. calendar Kindergarten, preschool or school Let them paint your club/team (image) on pice of paperLet them paint your club/team (image) on pice of paper Make a competition First thing you will recieve a feedback of your image in your community Best thing at least you will recieve 12 slides you can combine to calendar and sell it May be for a social project – kids, may be health support in holiday camps of your club You can sell with a social coin / EURO extra for this project Parents an other family members will be interessted Media will be interesseted, searching for interessting content
  • 52. Merchandising - the club – fan connection - Fans co-create
  • 53. Merchandising - the club – fan connection - Fans co-create Take Home Messages: 1. Small line of merchandise is just enough1. Small line of merchandise is just enough 2. Let your fans develop your articles, at least ask them what they want 3. Know your target group 4. Study your fans, what do they consume beside your arena/events 5. Be a first (technique) adopter / trends5. Be a first (technique) adopter / trends 6. Earn money is ok, but do not do it just because of that 7. Think about your distribution, f.e. digital
  • 54. Many thanks for your attention! Merchandising - the club – fan connection - Fans co-create Axel Sierau Marketing Minds – concepts and more Euskirchener Str. 14 - 50937 Köln sierau@marketing-minds.de Phone1: +49 221 97135717Phone1: +49 221 97135717 Phone2: +49 177 4459 170