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Delivering	
  Services	
  
that	
  are	
  
Fit	
  for	
  the	
  Future	
  
From	
  Strategy	
  to	
  Delivery	
  
	
  
Prof	
  George	
  Crooks	
  OBE	
  
Medical	
  Director	
  NHS	
  24	
  
Director	
  ScoCsh	
  Centre	
  for	
  Telehealth	
  and	
  Telecare	
  
Helsekonferansen 2010
Helsekonferansen 2010
Helsekonferansen 2010
•  	
  	
  NHS in crisis: Scotland's medical meltdown laid bare as GP
surgery struggles to treat 10,000 patients with only two docs………..
•  Third of Scottish GPs want to retire, says survey
•  ALMOST a third of GPs are planning to retire in the next five
years, according to a survey which has heightened fears of a
ballooning recruitment crisis.
•  A poll of more than 1800 family doctors in Scotland found 32 per
cent want to step down by 2020, and a further 14per cent would like
to move to part-time working.
•  Scottish politicians must make general practice a top priority, RCGP
Scotland has warned, as estimates suggest the country could face
shortages of over 900 GPs in just five years' time.
Helsekonferansen 2010
Ageing society
Chronic
conditions
Lack of health
professionals
Financial
unsustainability
Health
inequalities
HLY vs LE
Helsekonferansen 2010
Helsekonferansen 2010
Public Finances – Fall in Government Expenditure
Helsekonferansen 2010
Helsekonferansen 2010
Helsekonferansen 2010
Helsekonferansen 2010
Helsekonferansen 2010
Helsekonferansen 2010
Helsekonferansen 2010
•	
  	
  That	
  it	
  will	
  ever	
  come	
  into	
  general	
  use	
  	
  
	
  notwithstanding	
  its	
  value,	
  I	
  am	
  extremely	
  	
  
	
  doubKul;	
  because	
  its	
  beneficial	
  applicaOon	
  	
  
	
  requires	
  much	
  Ome	
  and	
  gives	
  a	
  good	
  bit	
  of	
  	
  
	
  trouble	
  both	
  to	
  the	
  paOent	
  and	
  the	
  pracOOoner	
  
	
  John	
  Forbe	
  1819	
  
	
  
•	
  “The	
  Stethoscope	
  can	
  henceforth	
  only	
  have	
  	
  
	
  detractors	
  who	
  are	
  deaf	
  or	
  those	
  who	
  not	
  want	
  	
  
	
  to	
  hear”	
  (De	
  Lens	
  1821)	
  
The	
  Difficulty	
  of	
  Introducing	
  Technology	
  
Helsekonferansen 2010
Key	
  Drivers	
  for	
  Change	
  
OUR VISION IS THAT BY 2020:
Everyone is able to live longer healthier lives at home, or in
a homely setting. We will have a healthcare system where
we have integrated health and social care, a focus on
prevention, anticipation and supported self management.
When hospital treatment is required, and cannot be provided
in a community setting, day case treatment will be the norm.
Whatever the setting, care will be provided to the highest
standards of quality and safety, with the person at the centre
of all decisions. There will be a focus on ensuring that people
get back into their home or community environment as soon
as appropriate, with minimal risk of re-admission
Helsekonferansen 2010
Helsekonferansen 2010
Helsekonferansen 2010
Helsekonferansen 2010
The	
  Facts	
  
•  VA	
  (USA)	
  17,025	
  paOents......	
  
•  25%	
  reducOon	
  in	
  Bed	
  Days	
  of	
  Care	
  
•  19%	
  reducOon	
  in	
  hospital	
  admissions	
  
•  86%	
  paOent	
  saOsfacOon	
  
	
  
The	
  Facts	
  
•  RCT	
  4,999	
  on	
  home	
  telehealth	
  and	
  
183,	
  872	
  matched	
  cohort	
  group	
  (MCG)	
  
•  IntervenOon	
  group	
  had	
  4%	
  reducOon	
  
in	
  mean	
  annual	
  healthcare	
  cost	
  
•  MCG	
  group	
  had	
  cost	
  increase	
  of	
  48%	
  
Evidence	
  re	
  Shared	
  care	
  and	
  Telehealth	
  	
  
	
  
Diabetes	
  (T2)	
  randomised	
  to	
  intervenOon	
  (shared	
  care	
  combined	
  with	
  TH)	
  
and	
  usual-­‐care	
  groups	
  and	
  followed	
  up	
  for	
  6	
  months.Kings	
  Fund	
  
Workshop	
  Sept	
  2014	
  	
  
Mortality	
  for	
  newly	
  diagnosed	
  	
  
Heart	
  Failure	
  paOents	
  	
  
Helsekonferansen 2010
Channels	
  
Internet
TV
Telecare
Face
2
FaceSMS
Video
Mobile
Phone
Themes from community
engagement
•  Giving	
  back	
  	
  
•  Caring	
  for	
  others	
  
•  Recognising	
  resilience	
  
•  Sharing	
  skills	
  and	
  experience	
  with	
  others	
  
•  ConnecOng	
  people	
  and	
  communiOes	
  
•  Technology	
  	
  
	
  
Helsekonferansen 2010
Keep
It
Simple
Helsekonferansen 2010
Helsekonferansen 2010
Helsekonferansen 2010
Helsekonferansen 2010
Helsekonferansen 2010
Helsekonferansen 2010
Helsekonferansen 2010
Helsekonferansen 2010
Health, Care & Wellbeing –
person focussed
•  Increasing;
1.  Choice
2.  Control
3.  Connectedness
4.  Collaborations
5.  Contributions
6.  Communities
wider	
  world	
  
locality
home
wider	
  world	
  
locality
home
Helsekonferansen 2010
Helsekonferansen 2010
What Can Technology Add
•  Safety
•  Security
•  Empowerment and Control
•  Efficiency
•  Effectiveness
•  Communication
•  Career Progression
•  Job Creation
•  Economic Growth
Ambi>ous	
  vision	
  
for	
  
Living	
  it	
  Up	
  	
  
	
  
	
  LiU	
  Services	
  will	
  help	
  transform	
  health,	
  care	
  and	
  wellbeing	
  
in	
  the	
  same	
  way	
  that	
  the	
  internet	
  has	
  transformed	
  
financial	
  services,	
  social	
  interacOons,	
  informaOon	
  and	
  
advice	
  
	
  
•  Focusing	
  on	
  the	
  person	
  within	
  the	
  community	
  
•  Increasing	
  design	
  parOcipaOon/partnerships	
  	
  
•  FacilitaOng	
  health	
  and	
  care	
  integraOon	
  	
  
•  Enabling	
  self	
  management	
  and	
  prevenOon	
  	
  
	
  
Engagement	
  with	
  over	
  3,000	
  
what
is your
talent?
how could
you
share it?
Helsekonferansen 2010
REAL	
  PEOPLE	
  	
  
Driven by Co-design, Co-creation and Co-production
THE	
  KNOW	
  HOW	
  TO	
  FEEL	
  GOOD	
  	
  
YOUR	
  
PROFLE	
  AND	
  
DASHBOARD	
  
LiU	
  Service	
  intervenOons	
  –	
  
Embedded	
  	
  	
  
1.  VC	
  ConsultaOons	
  
2.  Home	
  health	
  monitoring	
  opOons	
  	
  
3.  Community	
  building	
  –	
  Social	
  prescripOons	
  	
  
4.  Get	
  acOve	
  –	
  Exercise	
  prescripOons	
  	
  
5.  Personal	
  care	
  planning	
  tool	
  and	
  Person	
  held	
  
file	
  	
  
hkps://www.youtube.com/watch?v=94j7eTY0p_k

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