Transforming Business Ego-systems to Business Eco-systems with a focus on Community and Culture.

1. iSPIRT – Indian So-ware Product Industry Round Table is a non-profit think tank formed by leading prac@@oners of the industry
to assist in the cause of building a healthy, globally-compe@@ve and sustainable industry. Visit www.ispirt.in for more details.
Going from EGOSystems to
ECOSystems:
CUSTOMER-CENTRIC ECOSYSTEMS
6th Nov 2015 | Business Ecosystem Conference!
!

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WHY are most BUSINESS ECO-systems
today EGO SYSTEMS?
Do BUSINESS ECO-Systems Really Work
for the Collective?

3. CAPITAL, PROFITS & SOCIETY
3
BIG
CAPITAL
BIGGER
PROFITS
BETTER
SOCIETY
CLASSICAL ECO-SYSTEM WORLDVIEW
Not Producing OUTCOMES WE Want

4. Classical Eco-systems & Business Culture = ProducCon of
BUBBLES & DIVIDES
4

5. Eco-systems are based on ORGANIZATIONAL MINDSETS
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PYRAMIDAL APPROACH
ORGANIZATIONAL DESIGN
COLLECTIVE APPROACH
ORGANIZATIONAL DESIGN

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Eco-systems are ALSO based on INDIVIDUAL MINDSETS
NOT MY JOB

7. CollecCve Mindset – Capital & EGO
both have to be Relooked at
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NEW ECO-SYSTEM WORLDVIEW is NEEDED
A CONSUMER-CENTRIC WORLDVIEW

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WHY are Customer-Centric Ecosystems
an Important Piece of today’s
Business Ecosystem Puzzle?
What CHANGE or Transformations
do they BRING?

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“Moving from TransacConal Systems to RelaConship
Based Systems is CRITICAL”
Almost every Business Ecosystem is experiencing
tremendous change

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“A New CreaCve Class for the New Age Economy”
Startup Ecosystems are the Leading light.
By BEING CONSUMER CENTRIC and allowing
CROWD ParCcipaCon beyond their
ORGANIZATIONAL BOUNDARIES

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NEW ECONOMY Startups: SOCIOECONOMIC Need

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HOW are Customer-Centric Ecosystems
Re-Imagining & Re-Architecting today’s
Business Ecosystems?
What is their Secret Sauce?

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How did Startups Compete with the Giants?
Startups don’t possess the same Economical Strength as
BIG Businesses

14. Importance of CULTURE FIRST & CommuniCes for
ECOSYSTEMS
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CULTURE ECONOMY SOCIETY
Culture is about making it EASY for people to
participate &
Motivating them to provide Quality Contributions

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Not just compete, But Bring About an ECOSYSTEM
TURNAROUND from an EGO-SYSTEM?
Through the Power-of-CommuniCes &
Volunteer Movement CULTURE

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Google CULTURE: Popularized PUBLISHING BUG LISTS in
all Releases to all Customers
We will not hide any problems we have

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Google CULTURE: Popularized PERPETUAL BETA
Perpetual Beta is another name for
Release Early, Release Often –
Continuous Fixes

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Open API for BANKS – What is the Problem?

19. Can BUSINESSES learn from Startup Ecosystems – Can
they FOCUS on COMMUNITY & CULTURE?
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WHERE are
Individuals & Society making a
DIFFERENCE & how are they building
Citizen-Centric Business Ecosystems?
Why is it Most CRITICAL to take these
Steps?

21. Spectrum of Examples
21
EGO ECO
I am here

22. CollecCve Behavior & CollecCve Mindset is CULTURE
22
Collec@ve
Reason
Collec@ve
Emo@on
Collec@on
Ac@on
Culture

23. iSPRIT’s FoundaConal Culture – How do we celebrate
Success?
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CELEBRATE EACH OTHER’s SUCCESS

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Thank you for
being part of this
movement!