The document discusses using information and communication technologies (ICT) like SMS portals to provide extension services to farmers in India. It notes that farmers often lack access to valid and timely agricultural information. The ICAR-National Dairy Research Institute has implemented an SMS portal to disseminate information to farmers and evaluate its impact. Survey results found the SMS portal was well received, especially by older farmers, and provided benefits like timely information, decision support, and economic gains. The document concludes that ICT can help bridge the gap between researchers and farmers in India if developed further.