This document outlines the key aspects of effective therapeutic communication, including its goals, principles, techniques, barriers and enablers. The goals of therapeutic communication are to establish relationships with patients, identify their needs, assess their perceptions, and help them express emotions. Principles include listening, open-ended questions, reflection, and silence. Techniques involve restating, clarifying, sharing perceptions and theme identification. Barriers can be language, culture, settings or disabilities. Enablers include simplicity, clarity, relevance and adaptability. The document emphasizes developing therapeutic communication skills to benefit patients and care.