SlideShare a Scribd company logo
Effective Strategies
for Effective Leaders
Gladeana McMahon
FAC, FBACP, FIMS, FRSA
Understanding Leadership
What is leadership? (Manager versus
Leader)
Why is leadership important?
Leaders – born or bred?

© Gladeana McMahon, 2013

2
“Not all leaders are managers, nor are all
managers leaders”
 Managers
◦ Those influence on others is limited to the
appointed managerial authority of their
positions


Leaders
◦ Those with personal power who create the
vision and focus of the business and can
influence others to perform the required actions
Prentice Hall, 2002

© Gladeana McMahon, 2013

3
"Leadership is a function of knowing
yourself, having a vision that is well
communicated, building trust
among colleagues, and taking
effective action to realize your
own leadership potential."
Prof. Warren Bennis

© Gladeana McMahon, 2013

4
Is not about:
• Things
• Having the best of every
amenity
• Avoiding making tough
decisions
• Pleasing all the people all
the time
• A “catch-phrase” for all HR
programmes

Is about:
• How we treat and relate to
people
• Shared responsibility for
creating the future together
–
–

Business success
Work environment

• Being clear and aligned on
purpose, goals
• Continuous communication
• Opportunities for
performers
• Staff development

“Employee Engagement is not a programme, it is a culture”
© Gladeana McMahon, 2013

6
© Gladeana McMahon, 2013

7
Your people are your business – they make
the difference between success and failure

© Gladeana McMahon, 2013

8
Transformational Leaders
 Self-awareness (knowing ones
strengths, development needs,
drives,
values and impact on others)
 Self-Regulation (controlling and
redirecting disruptive impulses and
moods)
© Gladeana McMahon, 2013

9
Transformational Leaders
 Motivation (relishing achievement for
its own sake)
 Empathy (understanding other
people’s emotional make-up)
 Social Skill (building rapport with
others to move them in desired
directions)
Daniel Goleman. Harvard Business Review, 2012.

© Gladeana McMahon, 2013

10
21st Century Challenges
Political Awareness – communication and
the art of knowledge Management.
Change Management – implementing and
managing change.
People Management.
Daniel Goleman. Harvard Business Review, 2012.

© Gladeana McMahon, 2013

11
21st Century Challenges
Creating a positive, open, transparent
people focussed culture.
Identifying and retaining Talent
Putting together a blended approach to
development and learning (coaching,
training etc)
Daniel Goleman. Harvard Business Review, 2012.

© Gladeana McMahon, 2013

12
Gladeana McMahon
info@gladeanamcmahon.com
www.cognitivebehaviouralcoachingworks.com
http://twitter.com/GladeanaMcMahon
http://uk.linkedin.com/in/gladeanamcmahon

© Gladeana McMahon, 2013

13

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Effective Strategies for Effective Leaders

  • 1. Effective Strategies for Effective Leaders Gladeana McMahon FAC, FBACP, FIMS, FRSA
  • 2. Understanding Leadership What is leadership? (Manager versus Leader) Why is leadership important? Leaders – born or bred? © Gladeana McMahon, 2013 2
  • 3. “Not all leaders are managers, nor are all managers leaders”  Managers ◦ Those influence on others is limited to the appointed managerial authority of their positions  Leaders ◦ Those with personal power who create the vision and focus of the business and can influence others to perform the required actions Prentice Hall, 2002 © Gladeana McMahon, 2013 3
  • 4. "Leadership is a function of knowing yourself, having a vision that is well communicated, building trust among colleagues, and taking effective action to realize your own leadership potential." Prof. Warren Bennis © Gladeana McMahon, 2013 4
  • 5. Is not about: • Things • Having the best of every amenity • Avoiding making tough decisions • Pleasing all the people all the time • A “catch-phrase” for all HR programmes Is about: • How we treat and relate to people • Shared responsibility for creating the future together – – Business success Work environment • Being clear and aligned on purpose, goals • Continuous communication • Opportunities for performers • Staff development “Employee Engagement is not a programme, it is a culture” © Gladeana McMahon, 2013 6
  • 7. Your people are your business – they make the difference between success and failure © Gladeana McMahon, 2013 8
  • 8. Transformational Leaders  Self-awareness (knowing ones strengths, development needs, drives, values and impact on others)  Self-Regulation (controlling and redirecting disruptive impulses and moods) © Gladeana McMahon, 2013 9
  • 9. Transformational Leaders  Motivation (relishing achievement for its own sake)  Empathy (understanding other people’s emotional make-up)  Social Skill (building rapport with others to move them in desired directions) Daniel Goleman. Harvard Business Review, 2012. © Gladeana McMahon, 2013 10
  • 10. 21st Century Challenges Political Awareness – communication and the art of knowledge Management. Change Management – implementing and managing change. People Management. Daniel Goleman. Harvard Business Review, 2012. © Gladeana McMahon, 2013 11
  • 11. 21st Century Challenges Creating a positive, open, transparent people focussed culture. Identifying and retaining Talent Putting together a blended approach to development and learning (coaching, training etc) Daniel Goleman. Harvard Business Review, 2012. © Gladeana McMahon, 2013 12

Editor's Notes

  1. The definition we’ll use is “unlocking employee potential to strengthen performance resulting in the capture of discretionary effort.” It’s a combination of employee potential and company performance to create a highly engaged workforce. >>>
  2. Now that we have a definition, it’s important to understand what employee engagement is and more importantly, what it isn’t. >>> Employee Engagement isn’t about things, having the best amenities, avoiding tough discussions, pleasing everyone, or an HR program. Many people think that employee engagement means giving to employees at the expense of the business. >>> What employee engagement is includes relationships, shared responsibility, being clear on goals, communication, opportunities and development. Note that this list focuses on the success of people and the business. Lastly, it is essential to remember that employee engagement is >>> not a program. It must become part of the culture. >>>