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Effective Interviewing Model Staffing Initiative | TEMPLATE
Selection I Review ,[object Object]
Agenda  Introduction Developing Questions Differentiating Your Interview Creating Scenarios Recognizing Good Answers Probing Questions Interview Evaluation
Objectives Create an effective interview and candidate evaluation process Develop a series of competency-based interview questions  Practice identifying excellent answers   
Agenda  Introduction Developing Questions Differentiating Your Interview Creating Scenarios Recognizing Good Answers Probing Questions Interview Evaluation
It is important to be strategic when developing your questions ,[object Object],[object Object],[object Object],[object Object],Strong questions should…
Sample standard interview questions by competency ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object], ,[object Object],[object Object],[object Object], ,[object Object],[object Object],[object Object],
Determining Your Interview Questions With a partner, look at the interview questions you already use.  What competencies do they align with?  Can any of your questions be adjusted to align with a competency? Are there follow up questions you should add? Your Interview Question Competency Follow-up Questions
Determining your Interview Questions Now that we’ve discussed the components of strong questions and reviewed some of your own, we are going to give you time to build an interview question bank.    Use the question bank in the appendix to develop 1-2 questions for each competency, create your own questions or use the adjusted questions from the previous activity.  Be sure to have a mix of questions so that you can assess each competency. For a 30 minute interview, you should aim to ask 6 questions (allowing time for responses and follow up questions). Determine the order of your questions. Those which are more involved or require more thought should be asked later in the interview so that interviewer and interviewee have a chance to “warm up.” Activity
Questions you plan to use Competency Question
Remember to include a question on any specific area for follow-up that you indicated on the resume review sheet
Agenda  Introduction Developing Questions Differentiating Your Interview Creating Scenarios Recognizing Good Answers Probing Questions Interview Evaluation
For each of the following candidate types, what would you look for in an interview? Experienced Teachers New Teachers – Traditionally Prepared Alternative Certification Teachers Applicants for non-teaching positions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
You can customize the same question for different types of candidates Select one question that provides evidence of “Teaching Ability” and customize it to make it relevant for each group: Experienced Teachers __________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ New Traditionally Prepared Teachers ____________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Alternatively Certified Teachers _________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Competency:  Teaching Ability Indicator:  Maintains high expectations for students when confronted with setbacks; continues to focus on the students’ academic success
Agenda  Introduction Developing Questions Differentiating Your Interview Creating Scenarios Recognizing Good Answers Probing Questions Interview Evaluation
Scenario questions that ask candidates to provide a step by step solution to a difficult challenge are particularly effective  ,[object Object],[object Object],[object Object],[object Object]
Identify a realistic situation that has happened (or could happen) to a new teacher at your school ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Activity
Building Scenarios ,[object Object],[object Object],[object Object],Example ,[object Object],[object Object],[object Object],[object Object]
Tips to keep in mind when developing and asking scenario questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Developing Scenarios Asking Scenarios
Using one of the challenges you identified, create a scenario and identify the characteristics of a good response ,[object Object],[object Object],Activity ,[object Object],[object Object],[object Object],[object Object]
Agenda  Introduction Developing Questions Differentiating Your Interview Creating Scenarios Recognizing Good Answers Probing Questions Interview Evaluation
Responses can fall into four general categories Excellent ,[object Object],Response Next Step ,[object Object],Strong ,[object Object],[object Object],Weak ,[object Object],[object Object],Poor ,[object Object],[object Object]
What does a good response look like? ,[object Object],[object Object],[object Object],Example ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tips and best practices Best Practices Tips to Remember ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What does a good response look like? ,[object Object],[object Object],Activity ,[object Object],[object Object],[object Object]
Different candidates will have different responses to the same question What would you hope to hear in an ANSWER from a (n): Experienced Teacher? __________________________________________________ ______________________________________________________________________ ______________________________________________________________________ New Traditionally Prepared Teacher? ____________________________________ ______________________________________________________________________ ______________________________________________________________________ Alternatively Certified Teacher? _________________________________________ ______________________________________________________________________ ______________________________________________________________________ Criteria:  Classroom Management Indicator:  Remains productive and focused in stressful situations What question might you pose to all candidates? ___________________________________ __________________________________________________________________________
Agenda  Introduction Developing Questions Differentiating Your Interview Creating Scenarios Recognizing Good Answers Probing Questions Interview Evaluation
General Probing Questions Can you tell me  more about…? What do you mean  when you say…? Can you give me an example  of that?  Would you  do anything else…? 
It’s important to carefully listen to and understand a response ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],      
Using Probing Questions Using the candidate description below, develop three possible probing questions.  Example: Charles is a third year teacher moving to  San Francisco  from  Chicago .  He received his degree in elementary education. You ask:  Do you think  all  students should be held to high expectations?  He replies:   That’s a really hard question.  Students come to school with so many different talents and experience many challenges outside of school.  So, no, I don’t think everyone should be held to exactly the same standard. Possible probing questions:   1._________________________________________________________________ 2._________________________________________________________________ 3._________________________________________________________________ Activity
Practicing Probing Questions – Role Playing In this activity, the facilitator will be Kara Boyle.  The participant will be interviewing Kara and asking a specific question and a series of follow-up questions.  Evaluate what went well and what you may have done differently. Question 1: Tell me about a lesson that you taught that was successful. Question 2: How would you handle a parent that believes you are targeting their child for classroom disruptions? Question 3: How do you measure success for your students? Activity
Agenda  Introduction Developing Questions Differentiating Your Interview Creating Scenarios Recognizing Good Answers Probing Questions Candidate Evaluation
Practicing Interviews Now you will have a chance to practice some of your interview questions and some of the techniques you learned in this workshop. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Interview Role Play Protocol 4 min Role play interview 2 min Give feedback to  interviewer Repeat process for other two group members
Observing the Interviewer ,[object Object],[object Object],[object Object],[object Object],[object Object]
Next Steps ,[object Object],[object Object],[object Object]
Appendices   Question Bank by Competency Resume Review Form and Rubric Unlawful Interview Questions Common Interviewer Biases  

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Effective interviewing

  • 1. Effective Interviewing Model Staffing Initiative | TEMPLATE
  • 2.
  • 3. Agenda Introduction Developing Questions Differentiating Your Interview Creating Scenarios Recognizing Good Answers Probing Questions Interview Evaluation
  • 4. Objectives Create an effective interview and candidate evaluation process Develop a series of competency-based interview questions Practice identifying excellent answers   
  • 5. Agenda Introduction Developing Questions Differentiating Your Interview Creating Scenarios Recognizing Good Answers Probing Questions Interview Evaluation
  • 6.
  • 7.
  • 8. Determining Your Interview Questions With a partner, look at the interview questions you already use. What competencies do they align with? Can any of your questions be adjusted to align with a competency? Are there follow up questions you should add? Your Interview Question Competency Follow-up Questions
  • 9. Determining your Interview Questions Now that we’ve discussed the components of strong questions and reviewed some of your own, we are going to give you time to build an interview question bank.    Use the question bank in the appendix to develop 1-2 questions for each competency, create your own questions or use the adjusted questions from the previous activity. Be sure to have a mix of questions so that you can assess each competency. For a 30 minute interview, you should aim to ask 6 questions (allowing time for responses and follow up questions). Determine the order of your questions. Those which are more involved or require more thought should be asked later in the interview so that interviewer and interviewee have a chance to “warm up.” Activity
  • 10. Questions you plan to use Competency Question
  • 11. Remember to include a question on any specific area for follow-up that you indicated on the resume review sheet
  • 12. Agenda Introduction Developing Questions Differentiating Your Interview Creating Scenarios Recognizing Good Answers Probing Questions Interview Evaluation
  • 13.
  • 14. You can customize the same question for different types of candidates Select one question that provides evidence of “Teaching Ability” and customize it to make it relevant for each group: Experienced Teachers __________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ New Traditionally Prepared Teachers ____________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Alternatively Certified Teachers _________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Competency: Teaching Ability Indicator: Maintains high expectations for students when confronted with setbacks; continues to focus on the students’ academic success
  • 15. Agenda Introduction Developing Questions Differentiating Your Interview Creating Scenarios Recognizing Good Answers Probing Questions Interview Evaluation
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. Agenda Introduction Developing Questions Differentiating Your Interview Creating Scenarios Recognizing Good Answers Probing Questions Interview Evaluation
  • 22.
  • 23.
  • 24.
  • 25.
  • 26. Different candidates will have different responses to the same question What would you hope to hear in an ANSWER from a (n): Experienced Teacher? __________________________________________________ ______________________________________________________________________ ______________________________________________________________________ New Traditionally Prepared Teacher? ____________________________________ ______________________________________________________________________ ______________________________________________________________________ Alternatively Certified Teacher? _________________________________________ ______________________________________________________________________ ______________________________________________________________________ Criteria: Classroom Management Indicator: Remains productive and focused in stressful situations What question might you pose to all candidates? ___________________________________ __________________________________________________________________________
  • 27. Agenda Introduction Developing Questions Differentiating Your Interview Creating Scenarios Recognizing Good Answers Probing Questions Interview Evaluation
  • 28. General Probing Questions Can you tell me more about…? What do you mean when you say…? Can you give me an example of that? Would you do anything else…? 
  • 29.
  • 30. Using Probing Questions Using the candidate description below, develop three possible probing questions. Example: Charles is a third year teacher moving to San Francisco from Chicago . He received his degree in elementary education. You ask: Do you think all students should be held to high expectations? He replies: That’s a really hard question. Students come to school with so many different talents and experience many challenges outside of school. So, no, I don’t think everyone should be held to exactly the same standard. Possible probing questions: 1._________________________________________________________________ 2._________________________________________________________________ 3._________________________________________________________________ Activity
  • 31. Practicing Probing Questions – Role Playing In this activity, the facilitator will be Kara Boyle. The participant will be interviewing Kara and asking a specific question and a series of follow-up questions. Evaluate what went well and what you may have done differently. Question 1: Tell me about a lesson that you taught that was successful. Question 2: How would you handle a parent that believes you are targeting their child for classroom disruptions? Question 3: How do you measure success for your students? Activity
  • 32. Agenda Introduction Developing Questions Differentiating Your Interview Creating Scenarios Recognizing Good Answers Probing Questions Candidate Evaluation
  • 33.
  • 34.
  • 35.
  • 36. Appendices   Question Bank by Competency Resume Review Form and Rubric Unlawful Interview Questions Common Interviewer Biases  