Devops is a professional and cultural movement designed to improve the processes involved with developing and running computer software and systems. "Effective DevOps" aims to be a practical guide with actionable strategies that can be used to leverage devops within organizations of various sizes, teaching them how to implement noticeable, long-lasting improvements to their culture and development processes in their environment regardless of their level within their organizations. "Effective DevOps" is available now as an Early Release from O'Reilly Media. During this special evening event, co-author Jennifer Davis will discuss key concepts from the book followed by a Q&A session, and book signing.

1. Effec%ve'Devops
AWS$Lo',$June$24,$2015
Jennifer'Davis
1

2. Expecta(ons
• talk&for&~30&minutes
• Q&A&
• Book&signing&downstairs&
2

3. My#Goals
Communica)on*and*Feedback
• Jennifer(Davis(
Twi/er:(@sigje(
Email:(sparklydevops@gmail.com
3

4. 4

5. 5

6. Jennifer'Davis
• Automa(on*Engineer,*Chef
• DevOpsDays*SV*Organizer
• CoffeeOps*Organizer
6

7. Katherine)Daniels
• Web%Opera*ons%Engineer,%Etsy
• DevopsDays%NYC%Organizer
• Ship%Show%Podcast%Co@host
7

8. Why$Effec)ve$Devops?
• "Magical")outcomes)
• Limited)view)of)the)effort)to)build
8

9. What%is%Devops
• Technical*cultural*weave*that*shapes*how*we*work,*and*why
9

10. Devops'is'a'Myth
10

11. Myths
guide&behaviors.
11

12. Myths
based&in&tradi+on.
12

13. Myths
explain(the(world(and(our(significance.
13

14. Myths&are&the&oral&history&passed&
around&to&give&value&to&the&
unknown.
14

15. Myths&...
1"part"promise
1"part"warning.
15

16. Myths&are&stories.
With%power%to%cause%ac/on.
16

17. Myths&are&magic.
Unseen,&invoking&behavior.&Influencing&us.
17

18. Myths&frame&our&choices.
We#can#make#inten+onal#selec+ons#based#on#our#values.#
18

19. Myths&are&programs.
Allow%us%to%alter%our%central%algorithm.
19

20. Folk%Models
• general(popularly(understood(meaning(par2cular(to(a(socio4
cultural(grouping(but(which(has(not(been(formally(defined(or(
standardized.
20

21. Why$Devops?
21

22. High%Performing%Devops%Teams
are$more$agile
30X$more$frequent$deployments
8000X$faster$lead$-mes$than$peers
2014%PuppetLabs%State%of%DevOps%Survey
22

23. High%Performing%Devops%Teams
are$more$reliable
2X#change#success#rate
12X$faster$mean$-me$to$recovery$(MTTR)
2014%PuppetLabs%State%of%DevOps%Survey
23

24. Five%Pillars%of%Effec0ve%Devops
• Collabora(on
• Hiring
• Affinity
• Tools
• Scaling
24

25. Collabora'on
• Individuals+Working+Together
25

26. Hiring
• Choosing)Individuals
26

27. Affinity
• From&Individuals&to&Teams
27

28. Tools
• Choosing)and)Using)them
28

29. Scaling
• Growing)and)Decreasing)
29

30. The$Devops$Compact
• shared(mutual(understanding
• established(boundaries
30

31. Learning(through(Stories
31

32. 32

33. 33

34. 34

35. 35

36. 36

37. 37

38. 38

39. Exposing)Misconcep-ons
39

40. Misconcep)on:+Produc)ve+Loner
SPOF%as%an%individual%
40

41. Misconcep)on:+Finding+"The+One"
• rockstar
• ninja
• 10x/Engineer
41

42. Job$Req:$Site$Rebel$Engineer$(SRE)
Talented(team(of(Jedi,(we(have,(gained(significant(trac7on(that(a(
business(model(has,(and(to(expand(a(real(need(<(<(quickly!(Looking(
for(smart,(we(are,(energe7c,(to(grow(our(company(at(a(lightening(
pace(hard<working(individuals(who(want(a(chance.(This(is(a(posi7on(
that(is(relegated(to(the(shadows(not(<(your(contribu7ons(<,(have(
drama7c(input(on(the(direc7on(the(company(goes,(thoughts(and(
input(will.(There(are(a(variety(of(challenges(and(obstacles(that(await(
you(and,(excited(to(see(how(you(go(about(solving(them,(are(we.(
42

43. • Cer%fied(Jedi(Master
• 4(years(lightsaber(experience
• ability(to(carry(80(lbs(for(1(mile
• X@Wing(pilot(license
• 24(hour(oncall
With%force%push%and%mental%persuasion%3%experience.%
To#join#and#contribute#to#a#team#of#smart#2#desire,#talented,#to#
create#something#bigger#than#themselves#hard2working#individuals#
43

44. Misconcep)on:+The+"right"+way.
• iden&fy)good)culture
• current)team,)background,)and)effec&ve)
44

45. Fear%Culture
45

46. Stormtrooper(Syndrome
• Agency
• Adaptability:0Role0adherence
46

47. Role%adherence
Farm%boy
Smuggler
Princess
47

48. Constraining*individuals
• A#developer#does...
• An#ops#does#...
to#the#detriment#of#the#team.
48

49. Learned'Helplessness
49

50. A"life"becomes"meaningful"when"one"sees"himself"or"herself"as"an"
actor"within"the"context"of"a"story.
!!"George"Howard
50

51. Borg%Syndrome
• no$individuality
• no$family/outside$interests
• no$celebra5ons
• encourages$system$blindness
51

52. Red$Shirt
• Tackling*challenges*
52

53. Team
• Common&purpose&
• Defined&beliefs
• Empowered
53

54. Small%vs%Large%teams
• Large'teams'+'roles'may'be'highly'segregated'
• Small'teams'+'one'person'may'be'responsible'for'many'
54

55. Cul$va$ng)Empathy
• Collect(stories(
• Listen(
• Circle(back
55

56. Smarter'Teams'build'be/er'value
• Lots&of&Communica/on
• Contribute&equally&to&team's&discussions
• Theory&of&Mind
• Increased&diversity
Why$Some$Teams$are$Smarter$than$Others
Anita$Woolley$and$Thomas$Malone
56

57. Review
• The%5%pillars
• Stories
• Misconcep3ons
57

58. Thank&you
❤
Twi$er:(@sigje
Email:'sparklydevops@gmail.com
58

59. Want%to%learn%more?
59

60. Effec%ve'Devops
Early&Release
60

61. Effec%ve'Devops:
Hiring&and&Tools
Training'at'Velocity'New'York
61

62. Chef%Training:
Devops'Accelerator
Jimmy%Diamond
Email:%jimmy@chef.io
62

63. DevOpsDays)Silicon)Valley
November(6*7,(2015
h"p://www.devopsdays.org/events/20157siliconvalley/
63

64. DevOps'or'DevOps'not.'
There'is'no'try.
64

65. 65