The document discusses trends in public safety answering point (PSAP) organization in Europe based on data from 2012-2015. It finds that over this period there was a trend toward fewer but larger interconnected PSAPs handling emergency calls for larger populations. PSAP models have shifted from those run by emergency response organizations to more civilian-run consolidated emergency call centers. More countries are also designating 112 as the sole emergency number. The document estimates there are over 1,200 PSAPs in Europe handling 112 calls, serving a total population of over 200,000 people per PSAP on average. Emerging technologies like SMS and emergency apps are also being used to reach emergency services in more European countries over time.