Divya B Ravichandran is a senior software engineer with over 5 years of experience in testing robust applications across various industries. She has expertise in agile and waterfall testing methodologies and has experience preparing test plans, cases, reports, and delivering projects on time. Her skills include functional, database, system, regression and end-to-end testing. She has worked on projects in the insurance and survey domains using tools like Jira, ALM, and Visual Studio. She is proficient in testing methodologies, SQL, and web services testing. She aims to continuously enhance her and her team's knowledge.

1. Divya B Ravichandran
Email ID: divyacbt@gmail.com
Contact No: +91-9035004852
Profile Summary ________________________________________________________________
 An aspiring Senior Software Engineer with around 5.2 years of overwhelming experience in testing the most robust
applications in various sectors & industries and having a proven track record of delivering the projects with quality.
 Worked in AGILE (scrum) Testing methodologyand Water Fall models predominantly.
 Expert in preparing & providing the following Test deliverables: Test Plan, Test Data, Test Trace-ability Matrix, Test
Results/reports, Defect Report & Test summary report, User Manual /Guide, Power Point Presentations, Data
Reconciliation, Excel Reports
 Major Expertise in Functional testing, Database testing (basics), System testing, Regression testing and E2E
testing, Smoke and Sanity Testing.
 Hands on experience on end to end testing activities like requirement analysis, gap analysis, test data preparation, test
designing, test execution, defect management, traceability matrix & test closure reports.
 Triaging test execution results and validating against product requirements and with product teams
 Managing Project related activities as per CMMI level (3 & 5) expectation
 Contributed towards building Test Competency by providing KT to the new project members etc.
 Client coordination and working closely with the project team (DEV, QA, and PM)
 Hands on experience in using the VPN tools like TFS and Microsoft Visual Studio.
 Worked on various Test Management tools like Jira, HP QC ALM, Mantis, Soap UI, Virtual Desktop
 Passionately work towards enhancing project knowledge of self and the team
 Strong interpersonal and communication skills with a track record of motivating and developing good team players.
Skills Summary _________________________________________________________________
 Testing activities skill set summary:
Activity Techniques Used
Test Case CMMI Level 5 templates are used for test case writing and updating in ALM
Test Plan Master Test Plan and Testing Level Specific Test Plans (Unit Test Plan, Integration Test Plan,
System Test Plan, Acceptance Test Plan)
Test Execution Manual – Using test cases and test data and updating results in ALM and/ also in excel
documents
Defect Tracking Defect tracking is done using JIRA / ALM
 Domain Exposure:
Sector/Technology Modules/ Area of Expertise
Microsoft .net o Survey Tools
o Insurance related tools
o Tools Identifying Fraudulent transactions
Insurance o Guidewire –Policy Center, Basic Billing Center
 Technical/ Other Skill Set Summary:
Testing Methodologies : Agile Testing and Water Fall Methodology
Database Testing : SQL Server 2000/2003 & SQL Developer
Test Mgt. tools : Jira, HP QC ALM
VPN Tools : TFS and Microsoft Visual Studio.
Web Services Testing : Soap UI

2. Divya R
Professional Background __________________________________________________________
Employment History Education Certifications
5+ Years of work experience at Ernst
& Young (July 4th 2011 – Till Date)
and currently working as a Senior
Software Engineer
Bachelor of Technology in
Pharmaceutical Technology (Anna
University, Guindy , 2007-2011 )- 9.2
CGPA
Attended White Belt
Certification course
Career Highlights________________________________________________________________
 Won “Rockers” award for the best Team performance at Ernst & Young.
 Awarded as “Feather in the Cap” at Ernst & Young 3 times.
 Awarded as “Excellence in Performance” at Ernst & Young in 2016
 Consistently received 5 rating as VOC from customers for the projects worked.
Projects Summary: _______________________________________________________________
Alfa Portal– Senior Software Engineer
Client: Alfa Insurance
Application: MyAlfa Portal
Description: Alfa portal project is based on Guidewire platform which mainly focusses on retrieving policies (both legacy and
converted), accessing hubs and other links, forms, late pay transactions, book management, my customers. This project mainly
got all the links together in one application, where the clients faced difficulty earlier when they have to access different links for
their day to day activities.
Responsibilities:
 Preparing test cases and executing the same.
 Preparing Minutes of meeting
 Updating test results in ALM and raising defects
 Preparing excel reports for testing related metrics
 Preparing test data (creation of new policies in Policy Center , has exposure to Claims and Billing Center as well)
 Data validation using Soap UI
 Analyzing the issues on Production , Staging and Testing environments
 Testing the functionality of new enhancements
 Facilitate knowledge transfer meetings and mentor junior team members on functional tips and techniques.
 Involved in Defect Triage meetings and daily calls
Environment/ Tools:
 Microsoft Excel, Internet Explorer, Windows XP, ALM (defect management tool), Virtual Desktop, Soap UI.
CMI Survey Tool – Software Engineer
Client: Conflict Minerals Initiate, U.S
Application: CMI Survey Tool.
Description: CMI Survey Tool is web based application which facilitates user to configure Survey by adding sections, sub
sections, Questions, Sub Questions, Option Choices. Respondents can be added in the application and initiate Surveys. In the
Application can view the answers responded by Respondents. Can generate Reports for the Submitted Surveys, Export to CSV,
Export to PDF can be done in the Application. The latest version contains Data migration which includes different phases of
testing like Functional Testing, Interface Testing, Pre-migration & post migration testing activities. After upgradation, it is running
with the full fledge implementation of its new application that replaces the existing legacy applications. The major challenges
involved were upgrading the system with huge volumes of data and enhancing its features with minimum customizations.
Responsibilities:

3. Divya R
 Prepared Business and functional requirement documents
 Preparing User stories for the functional requirements.
 Configuring Surveys based on the Client Requirements.
 Analyzing the issues on Production System and resolving them.
 Testing the functionality of new enhancements
 Giving Demos to the client about the new functionalities
 Prepared Documents for business users and addressing training (KT) sessions to users.
 Facilitate knowledge transfer meetings and mentor junior team members on functional tips and techniques.
 Involved in Test Execution and raising defects.
 Involved in Defect Triage meetings
Environment/ Tools:
 Chrome, Microsoft Excel, Internet Explorer, Windows XP, JIRA (defect management tool).
Other Projects worked
 Has undergone an instructor led training program on database and SQL concepts such as stored procedure, triggers,
transactions ,functions & DDL operations.
 Has undergone training in C programming.
 Has knowledge about Web Technologies which includes HTML, XML, JavaScript, XSD, DTD, XSL, CSS and AJAX.
 Has gone through the process of training in C# which included concepts such as inheritance, networking, exception
handling, threads, and polymorphism.
 Currently testing AIT 990 tool which is a tax related project.
 Worked in AMP tool which is an Audit management platform tool.
 Worked on Cyber Diagnostic, Rapid Assessment Tool, Abac and CMI tools (FIDS) which are survey related tools.
 Worked in Quick Check which is a tool to find fraudulent transactions.
 Worked in Storyboard (Share point tool) basically developed for Skype.
 RAM tool (Phase 1&2), which is a tool that helps to bridge the gap that exists between the risk business practitioners
and their clients. The scope includes System Testing (End to End Testing) and Defect management.
 Worked in K1 suite project which is basically a tax form validation tool for a short period.
 Worked in GSA FAIT tool which is an internal tool to be used by IT Assurance team.
 Performed testing of CRs in Recruitment Management Pipeline Tool (RPMS) V2.2.
 Performed System Testing for Pipeline Management tool, which is a window based application, which automates the
process of Engagements, pursuits & staffing data upload & update.
 Worked in Assured Guaranty (BAT), which is the leading provider of financial guaranty
Personal Details:
Full Name : Divya B Ravichandran
Contact No : +91-9035004852
Email Address : divyacbt@gmail.com
Declaration:
I hereby declare that the information furnished above is true to the best of my knowledge.
Date:
Place: Divya B Ravichandran