The document discusses Samsung's history, products, costs, quality processes, delivery methods, and flexibility in production. It provides details on Samsung's 70+ year history of innovation and connecting with customers. It also gives examples of product costs for the Galaxy S5 smartphone and discusses Samsung's quality policies, sourcing of components, reliability testing, and environmental commitments. The document outlines Samsung's distribution channels and delivery processes and notes their flexibility in manufacturing their own components and diverse product lineup.

1. Presented By:
Navasca, Angelito
Uy, Bren
Tomaquin, Apple
Vinson, Michell
Catherine, Plancia
Flores. Timoty
Cortez, Trisha Mae
Gorostiza, Gretchen

2. Presented By:
Navasca, Angelito
Uy, Bren
Tomaquin, Apple Charm
Vinson, Michell
Catherine, Plancia
Flores. Timoty
Cortez, Trisha Mae
Gorostiza, Gretchen

3. Company History
For more than 70 years, Samsung has
been dedicated to making a better world
through advanced technologies,
competitive products and constant
innovation. As a global leader in the
digital technology industry, they are
always looking for new ways to connect
with their customers on a personal level.
Traditionally, Product Registration has
been a successful tactic for electronics
manufacturers that do not sell directly to
end consumers, to identify customers and
learn more about them. Today this effort
is largely executed on manufacturer
websites, and provides valuable insights
that allow brands to better support
existing customers and inform product
roadmap plans.

4. P
R
O
D
U
C
T
S

5. Costs in Inventories
0
1,000,000
2,000,000
3,000,000
4,000,000
5,000,000
6,000,000
7,000,000
8,000,000
Finished
goods
Work in
progress
Raw
materials
and
supplies
Materials
and transit
Gross Amount
Valuation allowance
Book value

6. Sample product cost
• Samsung electronics is spending
more to build its new flagship
Galaxy S5 than the previous
model despite a slowdown
in the high-end smartphone
market.
• The 32-Gigabyte Galaxy S5, which is water resistant and
features a heart-rate monitor and fingerprint scanner, costs
an "astronomical" $256.52 to build, according to teardown
analysis by IHS. The model, which was launched on Friday,
is selling for around $650 off-contract in the U.S.
• The Galaxy S5 sold 5 million units as of May 2014.
The total cost took $1,282,600,000 but it sold about
3,250,000,000. Gaining a total profit of 1,967,400,000.

7. Cost
• PRICING METHODS IN THE COMPETITION
• Skimming price – Samsung’s smart phones are one of the best in the
market and are the market leader in terms of the features and USP’s that
they provide. The recent Samsung Note 3 + Gear is another entrant in the
market which is catching peoples eyes. Thus Samsung uses Skimming price
for these products wherein it tries to get a high value in the start before
competitors catch up. Once the model is old or any competitor has
launched a similar product, Samsung immediately drops the price.
• Competitive pricing – For products other than smart phones, Samsung
uses competitive pricing. Televisions, air conditioners, refrigerators and
other products have competition in the form of Panasonic or LG. Samsung
is known to be a great brand but it is not greater than LG for home
appliances. In fact LG beats Samsung where home appliances are
concerned. Similarly in Washing machines – Whirlpool, and in Cameras –
Cannon, are the brands which are to be beaten. Thus in various categories,
Samsung keeps competitive pricing so as to beat the competitor. Samsung
as a brand hardly uses penetrative pricing because it doesn’t enter late in
the market. In fact, it is present in most consumer durable segments in the
market.

8. Quality
•
It is our Quality Policy that we deliver on the basis of an effective quality system
the best products and services that exceed our customers requirements and
expectations.
Our qualification system consists of evaluations : reliability, functionality, process
and application.
Those four evaluations of semiconductor memory products are based on
international standards (JEDEC, etc.) and requirements from customers. To
accompany those evaluations, our company is engaged in the technical activities
using state-of-the-art tests and analysis equipment in order to achieve and
maintain the best quality at all times.
All executives and employees of SAMSUNG are making continuous efforts to
achieve the very best quality in all their products and services they offer.
The company obtained ISO/TS16949, the international standard for Automotive
industry, in 2004. they also achieved TL9000, the international standard for
Telecommunication industry, in Oct. 2001. In addition, they are continuously
upgrading the quality management system in all stages ranging from order receipt,
development, production to shipment.

9. QUALITY IN THE OPERATION
• SOURCING BY SAMSUNG
Our laptops are only made from world class components. In fact, the vast majority of our mobile
computer components we manufacture ourselves, including LCD panels and memory. The result is a
mobile computer that is fully Samsung, made of parts that we understand and trust. It is because of
this unique sourcing by Samsung that we can guarantee you better performing, longer lasting
laptops.
• PASSING THROUGH THE RELIABILITY TEST
Mobile computers need to be durable enough for our ever demanding lifestyles. Like crash tests in
the car industry, our products undergo a series of hazardous tests. We drop them, bounce them,
shoot them with volts of electricity. We throw them into environmental chambers. We heat them
and we cool them. We spill coffee on them. We even condition-test them in extreme environments
like Siberia.
• ENVIRONMENTALLY COMMITTED
Our laptops don't just shine in terms of performance and durability, they are also constructed to be
as eco-friendly as possible. We built the first notebook to ever obtain the TCO certificate, one of the
world's toughest environmental standards. And in 2009
we were the first and only PC manufacturer to earn the "Energy Star" excellence award, an
international standard for energy-efficient consumer products. This label, branded on all of our
Samsung notebooks, is a symbol of our commitment to helping you stay green.

10. Delivery
• As mobile phones are usually bought through specialist retailers or
through phone service providers, the channels of distribution also
differ from DVD and TFT monitors. Samsung has made it a priority
to establish a solid distribution base by forming strategic trade
partnerships with the core retailers and mobile phone retailers. This
base established, the strategy involves extending these networks
and searching for every opportunity to make the products available
to the consumer. Point of sale materials and brochures have been
produced for impressive in-store displays and professional training
sessions guarantee that retail staff have a thorough knowledge of
the products.
• Samsung has long been a major manufacturer of electronic
components such as lithium-ion
batteries, semiconductors, chips, flash memory and hard
drive devices for clients such as Apple, Sony, HTC and Nokia.
Samsung delivers the parts from different computer manufacturing
factories worldwide.

11. Delivery sample for Customers
• General Shipping information:
Samsung's Standard and White Glove shipping
methods allow for shipments to all 50 United States
and the District of Columbia. At this time we do not ship to
U.S. territories, PO Boxes, and APO/FPO addresses.
If inventory is available, most orders leave our warehouses within
one (1) business day from the date the order has been accepted
and confirmed.
Deliveries typically occur Monday through Friday (holidays excluded), during normal business hours.
• Multiple Shipments
In order to deliver your order as quickly as possible, Samsung may ship items from different
warehouses. This will not increase your shipping charges.
• Partial Shipments
Products from the same order are often shipped from different warehouses, or at different
times based on item availability. When this occurs, the status of you order may be labeled 'Partially
Shipped.' Partial shipment of an order is at Samsung's discretion and will not increase your shipping
charges.
• Signatures Required
To ensure that your Samsung purchase arrives safely, we require that someone sign for your order
when it is delivered.
Note: For Home appliances products.

12. FLEXIBILITY
• Samsung has long been a major manufacturer of electronic components such
as lithium-ion, baterries, semiconductors, chips, flash memory and hard
drives/SSD’s devices for clients such as Apple, Sony, HTC and Nokia. Samsung will
always gain profit on not just their own devices. But also on their computer
components to other manufacturers as an OEM. With their broad knowledge on
the field. Their Flagship products has an advantage in terms of innovation as they
acquire some information on other manufacturers flagship product based on the
compatibility requirement that the samsung parts is given to them.
• In recent years, the company has diversified into consumer electronics. It is the
world's largest manufacturer of mobile phones and Smartphone fueled by the
popularity of its Samsung galaxy line of devices. The company is also a major
vendor of Tablet computers , particularly its Android-powered Samsung Galaxy
tab collection, and is generally regarded as pioneering the phablet market through
the Samsung Galaxy note family of devices.
• With the wide list of samsung products from Cheap tablets/Smartphones to
expensive flagship ones. From less features to many features. Customers were able
to choose from many variety of products .
• Since they are also manufacturing their own product components. Almost 90% of
all Samsung products are produced in their own factories.

13. Flexibility in the production
• Samsung Electronics has
assembly plants and sales
networks in 80 countries
and employs around 370,000 people.
• Samsung Foundry provides the most advanced
and wide range of process technologies through Semiconductor R&D Center and
Common Platform partners. Foundry Technology Development Center has
developed advanced process technology to meet customers' process specification
and application requirements and Semiconductor R&D Center has focused the
next-generation process technology development to pave the road for adopting
innovative technologies such as double patterning and FinFET.
• The Common Platform relationship is the bulk CMOS process technology that is
jointly developed by IBM, Samsung and GLOBALFOUNDRIES. This joint
development has began since 90nm process node and now extending to 65nm,
45nm, 32/28nm and 20nm and below process technologies. The Common
Platform technology model continues to gain momentum with more than a dozen
design enablement tools, EDA, IP and packaging solution providers joining the
collaboration to provide a comprehensive design eco-system.