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Telehealth – Benefits for the people of Northern Ireland Commissioner Perspective Eddie Ritson (ECCH)  Provider Perspective Jim O’Donoghue (TF3 / S3 Group)
[object Object],[object Object],[object Object],[object Object],[object Object],What do People Want?
NI Chronic Disease Challenge Department of Health (2008 )  Raising the profile of long term conditions care INIsPHO (2010)  Making Chronic Conditions Count Population 1.8M H&SC budget £4.3Bn  Rising to £4.66Bn in 2014/2015
[object Object],[object Object],[object Object],[object Object],Vision for Remote Telemonitoring
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],NI Remote Telemonitoring Service - Requirements
RTNI Service Requirements - Considerations National Local Clinical Outcomes Patient Experience Clinical Staff Financial Service Model Roles/Responsibilities Pathway Changes Delivery model Clinical outcomes Financial benefits Implementation costs
RTNI Service Requirements – Iterative Approach Commisioner Provider
Programme Structure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Unique Elements of RTNI - Managed Service Approach
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],RTNI Managed Service - Financial Model
[object Object],[object Object],[object Object],Critical Success Factors - Learning to Date
[object Object],[object Object],[object Object],Critical Success Factors - Learning to Date
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Anticipated Benefits
Telehealth – Benefits for the people of Northern Ireland Provider Perspective Jim O’Donoghue (TF3 / S3 Group) TF3 Service Development and Deployment Director
RTNI – The Managed Service Model
[object Object],[object Object],[object Object],[object Object],[object Object],RTNI Managed Service - Provider Responsibilities
Service Delivery Components
RTNI Service Design Processes Pathway redesign Process definition SLA  planning Stakeholder Engagement Solution design Technology selection IT Design Clinical processes Non-Clinical processes Training QA Planning Program Governance Clinical Governance Evaluation Service Readiness Solution Readiness Technology Readiness
Service Design – Collaborative Process Commissioner Provider
RTNI Service Delivery Processes Enrol Patients  Patient plan Install Train  Activate Review Triage  Coach Educate Patient Support Carer Support Issue Mgmnt Performance Monitoring Reporting Asset Mgmnt Clinical Governance Program Governance Evaluation of outcomes Service Efficiencies Further Integration New Conditions New Services New Technology
Partnering to deliver integrated services Underpinned by a strong contractual framework
Partnering to deliver integrated services Underpinned by a strong contractual framework
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Provider Lessons Learned to-date
Working together to deliver Thank You

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Eddie Ritson / Jim O'Donogue - ECCH/TF3/S3 Group

  • 1. Telehealth – Benefits for the people of Northern Ireland Commissioner Perspective Eddie Ritson (ECCH) Provider Perspective Jim O’Donoghue (TF3 / S3 Group)
  • 2.
  • 3. NI Chronic Disease Challenge Department of Health (2008 ) Raising the profile of long term conditions care INIsPHO (2010) Making Chronic Conditions Count Population 1.8M H&SC budget £4.3Bn Rising to £4.66Bn in 2014/2015
  • 4.
  • 5.
  • 6. RTNI Service Requirements - Considerations National Local Clinical Outcomes Patient Experience Clinical Staff Financial Service Model Roles/Responsibilities Pathway Changes Delivery model Clinical outcomes Financial benefits Implementation costs
  • 7. RTNI Service Requirements – Iterative Approach Commisioner Provider
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. Telehealth – Benefits for the people of Northern Ireland Provider Perspective Jim O’Donoghue (TF3 / S3 Group) TF3 Service Development and Deployment Director
  • 15. RTNI – The Managed Service Model
  • 16.
  • 18. RTNI Service Design Processes Pathway redesign Process definition SLA planning Stakeholder Engagement Solution design Technology selection IT Design Clinical processes Non-Clinical processes Training QA Planning Program Governance Clinical Governance Evaluation Service Readiness Solution Readiness Technology Readiness
  • 19. Service Design – Collaborative Process Commissioner Provider
  • 20. RTNI Service Delivery Processes Enrol Patients Patient plan Install Train Activate Review Triage Coach Educate Patient Support Carer Support Issue Mgmnt Performance Monitoring Reporting Asset Mgmnt Clinical Governance Program Governance Evaluation of outcomes Service Efficiencies Further Integration New Conditions New Services New Technology
  • 21. Partnering to deliver integrated services Underpinned by a strong contractual framework
  • 22. Partnering to deliver integrated services Underpinned by a strong contractual framework
  • 23.
  • 24. Working together to deliver Thank You