This document summarizes key points from a business leadership training session. It includes: - An equation for sales performance that is determined by managing six pillars, leadership, an x-factor, and development. Leadership and the x-factor most constrain performance. - Definitions of leadership as influence, relationships, and enabling real change through shared purpose. - The importance of interdependent partnerships with responsibility, expectations, accountability and learning. - A reminder to focus on loyal customers, remarkable products/services, operations and employees above all else as a business priority.